Contents Introduction... 1 Parts.List... 1 Installing.SoundStation Connecting Network and Power Source ...2 Features... 3 Using.SoundStation Placing a Call ...4 Answering a Call ...4 Call Hold and Resume ...5 Multiple Calls on Hold ...5 Microphone Mute ...5 General Key Use ...5 Local Conferencing ...6 Setting Up a Conference ...6 Transferring a Call ...10...
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Installation Instructions ...22 Plug Acts as Disconnect Device ...22 Industry Canada (IC) ...22 CE Mark ...22 VCCI ...22 RRL ...22 Polycom.Limited.Warranty. and.Limitation.Liability..23 Exclusions... 23 Warranty.Exclusive..23 Service.Agreements..24 Limitations.of.Liability..24 Disclaimer..24 Governing.Law...
The following items are included in your ® SoundStation IP 4000 SIP package. Check this list before installation to ensure ® Polycom SoundStation IP 4000 SIP External Microphones (optional) ® with your system administrator that your network is prepared for configuring your...
Power cable Network cable .IP.4000.SIP ® The SoundStation Guide includes regulatory compliance information that your system administra- tor should review and can also be found at www.polycom.com. Power adapter Console cable External microphones (optional) ® IP 4000 SIP User Power interface module...
Features LED Indicators The LEDs located on the top of your SoundStation IP 4000 indicate the current status of the phone. Green - Your call is in progress. Flashing green - A call is incoming. Blinking green - Your call is held by the far end. Red - Your call is muted.
Using.SoundStation Placing a Call 1. To obtain dial tone, press the key or the New Call soft key. 2. Dial the desired number. Users also have the option to dial directly from the dial pad without first getting dial tone. Simply enter the number then press key or press the Dial soft key.
Call Hold and Resume During a call, press the Hold soft key. The call will be placed on hold and this will be indicated on the display. The three LEDs will blink red to indicate that a call is on hold.
Local Conferencing You can create a conference with two other parties using the phone’s local conferencing feature. 1. Place a call to the first party. 2. Press the Confrnc soft key to create a new call (the active call is placed on hold).
Ending a Call key or the End Call soft key. Press the Redial Press to place a call to the last dialed number. Call Forwarding Calls may be forwarded to another exten- sion as follows: 1. Press the Forward soft key from the phone’s idle display or press and select Features and Forward...
Time and Date Time and Date is clearly displayed on the ® SoundStation IP 4000 SIP phone. If the phone cannot obtain a time and date from the server, the display will flash. Contact your system administrator if either time or date is incorrect.
Call Lists A local list of calls missed, received, and placed is maintained by the phone. Press . Select Features followed by Call Lists, and Missed, Received, or Placed Calls as desired. Call information will be displayed. To quickly view the Missed Calls list from the idle display, press Contact Directory In addition to a directory of missed,...
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To search for a particular contact: 1. Press More and then Search from the Contact Directory menu. 2. Using the dial pad, enter the first few characters for First or Last To search for a particular contact in the corporate directory: 1.
5. Press the Save soft key to save the contact in the local contact directory. “Entry saved” appears on the graphic display. Only the first name, last name, and phone number are saved. Speed Dial Pre-assigned numbers can be associated with speed dial entries for rapid automated dialing.
Shared Lines The phone supports shared lines shared line is indicated by a different line icon which is half black and half grey. If two phones share a line, an incoming call to that number will cause both phones to ring.
Multilingual Support (Localization) Many languages are supported by the phone. To change language: 1. Press and select Settings, Basic, Preferences, Language. 2. Scroll through the list of available languages and press the key when the desired language is highlighted. Phone Reboot Periodically, the phone may require a user restart.
To send a text message: 1. Press and select Features, Messages, Instant Messages. 2. Press the New soft key. 3. Enter the desired extension or SIP URL. Press the 1/A/a soft key to alternate between numeric and upper/lower case alphanumeric modes.
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To view and change Presence settings: Menu 1. Press and select Features and Presence. Messages 2. Choose My Status to change your own status. Do Not Disturb 3. Choose Buddy Status to monitor the status of the contacts within your buddy list. 4.
Troubleshooting No Dial-Tone Verify power is correctly applied to the SoundStation • Check that the display is illuminated. • Make sure that the network cable is inserted properly on the bottom of the phone (try unplugging and re- inserting the cable). No Display, Incorrect Display or Bad Contrast Verify power is correctly applied to the SoundStation •...
No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example.
CE mark. This mark indicates compliance with EEC directories 89/336/ EEC and 73/23/EEC. VCCI Serial Number approved by Polycom, Inc. could void the user’s authority to operate the equipment. L’Installation doit être exécutée confor- mément à tous les règlements nationaux applicable au filage électrique.
DESCRIPTION, AND NON-INFRINGE- MENT, ALL OF WHICH ARE EX- PRESSLY DISCLAIMED. POLYCOM NEITHER ASSUMES NOR AUTHO- Service.Agreements Please contact your Polycom Authorized Reseller for information about service Limitations.of.Liability LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF...
Software. remove) any product identification, copy- right or other notices. Polycom, the Polycom logo design, and SoundStation are trademarks of Polycom, Inc. in the U.S. and various other coun- tries.
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