Linak ECF HFA Shift Electric Sit Stand Desk Manual page 6

TROUBLESHOOTING FOR SERVICE AGENT
Note: Refer to Error Code list for specific description before following the steps below
Symptom
The desk does not run at all. No
movement is observed
Not all legs operate when you run
the desk downwards
The desk is in the lower position
and will not run upwards. You
cannot see whether all legs are
moving.
Possible Reason(s)
• Malfunctioning desk panel or
control box.
• Poor Connection
• Mains Cable fallen out
• No voltage on mains cable
• The leg(s) that do not run are
malfunctioning or the cable
connection for the leg(s) is
not OK
• The desk is overloaded
• One or more of the legs has
malfunctioned or the cable
connection between leg(s) and
control box is not OK
What to do
• Check all connections.
• Check that there is voltage in the
mains plug.
• Connect a desk panel that you
know is OK.
• If it can run, the desk panel is
malfunctioning. If this does not
help, the control box is malfunc -
tioning
• Change leg/cable starting with
the cable
• Remove some of the load on the
desk
• Remove all motor cables from the
control box.
• Mount one leg at a time in channel
1, perform initialisation and test a
small run upwards.
• If a leg will not run upwards after
initialisation it is malfunctioning
• Try exchanging the motor cable
before exchanging the leg