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Summary of Contents for Linak DESKLINE
- Page 1 LINAK DESKLINE® TROUBLESHOOTING GUIDE LINAK-US.COM/DESKLINE...
- Page 2 LINAK DESKLINE Troubleshooting Glossary of Common Terms • Components » Desk leg (DL) – The lifting columns, typically with powder coated steel profiles, responsible for lifting the working load of the application. » Control box (CBD6S) – Both the computer and power supply of the system.
- Page 3 P3 – Check for obstructions STEP 1. Check under, above and on the sides of the desk for any obstructions that could prevent movement in either direction. The next two procedures (P4 and P5) are for a two leg desk system. The same concepts can be used for a three leg system using Channel 3 and so forth.
- Page 4 Symptom Procedure Desk is uneven 1. Initialize the desk. If both legs begin to run down, complete the initialization. If only one leg moves, stop and move to Step 2. 2. Check motor cable connections. Check to ensure motor cables are not pulled during movement.
- Page 5 5. Also, be aware if the control box has a special configuration: If the desk is programmed with a lower stroke limit, so as to avoid a collision with something like a file cabinet, it is possible that it also has a custom, longer Forced Initialization Time. This is the time required to hold Down before initialization begins.
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Page 6: Error Codes
Error codes ERROR NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING CODE Position Lost The desk has an unknown » Position error • Initialize the system (P1) position and needs to be initialized » New Desk Leg added General Overload Up Overload in upward direction »... - Page 7 ERROR NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING CODE Power limit System has reached its power » Mains cable pulled during • Check mains cable is not caught, limitation driving and is allowed to freely travel » Internal fault • Use strain-relief loop built into control box »...
- Page 8 ERROR NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING CODE Ch1 type Channel 1 is not same type as » Change in Desk Leg type • Check Desk Leg type when initialized » Loose wire inside motor • Change Desk Leg • Initialize the system (P1) Ch2 type Channel 2 is not same type as »...
- Page 9 ERROR NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING CODE Ch3 overload up Overload up occurred on » Leg is overloaded •Remove obstruction (P3) channel 3 » Hit obstruction •Remove load » Reached end stop (before •Initialize if necessary (P1) initialization at upper end- stop occurs) Ch4 overload up Overload up occurred on...
- Page 10 ERROR NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING CODE Ch1 pulse dir Pulses counted wrong » Motor poles are crossed • Check motor cable connections direction in channel 1 and integrity (P2) » Hall sensor Cables are crossed • Change Desk Leg •...
- Page 11 ERROR NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING CODE Ch4A short Short circuit on channel 4 » Damage to motor cable • Inspect motor cable for damage, [If T-splitter is used, short circuit replace if damaged on 4A] » Damage to cable exiting leg (if applicable) •...
- Page 12 GLOBA L PRESENCE LINAK has a well-developed sales and service organization in Europe, Americas, Asia and Australia. Therefore, we can assist you and your customers locally, under the global sales concept idea: Be global, act local. LINAK has a world-class sales and service organisation.
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