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Troubleshooting
IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON'T HAVE TO
BE RESOLVED. YOUR CARRIER'S BAND HAS NOT BEEN AFFECTED.
FIXING ANY RED LIGHT ISSUES
This involves Solid Red & Blinking Green/Red lights.
1
Verify outside and inside antenna face away from each other. Unplug and replug
in power supply.
2
Verify the inside antenna is at least 24" from the booster and pointed away from
the booster. Unplug and replug in power supply.
3
Tighten all cable connections (be sure to hand tighten only, do NOT use tools).
You may want to undo and redo the connection completely. Unplug and replug in
power supply.
4
Increase the distance (horizontally or vertically) between the outside and inside
antenna. Add included cable if needed. Unplug and replug in power supply.
FIXING ANY YELLOW LIGHT ISSUES
This involves Solid Yellow & Blinking Green/Yellow lights.
Outside antenna must be adjusted. Wait 10 seconds between adjustments and
unplug and replug for the lights to reset.
Pole Mount Option: Rotate the outside antenna away from the strongest
cellular signal in small increments (1/3 turn) until the light turns green. Unplug
and replug in power supply.
Mounting on Side of Roof Option: Change mount location. Move the
outside antenna to a new location of the home/building to see if the lights
turn green. Unplug and replug in power supply. Then secure in place.
NEED HELP?
15
support.weboost.com
CELL PHONE SIGNAL BOOSTER
1-866-294-1660
HOME COMPLETE
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