Error Diagnostics; Introduction; Malfunctions And Solution Of Problems - decon Flexlife D9 User Manual

ERROR DIAGNOSTICS

INTRODUCTION

When the LED lights on the control panel flash, this means that there is a malfunction on the wheelchair. This
alarm can be generated from the engine, brake, battery, wire connection or the wheelchair itself. The
problems can be classified according to the diagnostic code. The times the LED flashes and pauses, several
times again and repeatedly, is the actual diagnostic code. For example, if the LED flashes four times, pauses
and flashes four times again repeatedly, it means that there is something wrong with the left motor. If it's five
times, it means there's something wrong with the right engine.
Depending on whether the situation is serious or not, the wheelchair may stop working. During certain
situations, the wheelchair must not be used.

MALFUNCTIONS AND SOLUTION OF PROBLEMS

• There is a diagnostic indicator in the control panel. When the light is green, it means that this
wheelchair has no problems. When there is something wrong, it will be reported by flashing.
•
If the indicator light indicates that there is a fault, the user should turn off the power supply and then
turn it back on.
•
If the function after starting again is not eliminated and the lamp repeats this pattern, see the
diagnostic information, it can help you find possible problems and corresponding solutions.
•
If the above methods still cannot help you troubleshoot, contact your dealer.
Diagnostic code
Lamp flashes slowly
once
Lamp flashes slowly
twice
Lamp flashes slowly
three times
Lamp flashes slowly
four times
Lamp flashes slowly
five times
Flexlife User Manual D9 - ENG
2020-03
Revision 2
Problem Action
Diagnosis Recommended solving methods
Left engine, Hall Check soldering and fastening the cable between the motor and
Description
sensor failure the control box.
Right engine, Hall Check soldering and fastening the cable between the motor and
sensor failure the control box.
Battery or Try to load
charger failure Check if the plugs or cables for the battery or charger are
attached.
Left motor failure Make sure that the plugs for the power supply, motor and
control box are securely attached.
Right motor Make sure that the plugs for the power supply, motor and
failure control box are securely attached.
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