POSIFLEX PP7000 User Manual

POSIFLEX PP7000 User Manual

Aura series
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Aura Series
(PP7000 / PP7000-II)
Thermal Printer
User's Guide
Rev.: A1
IMPORTANT!!!!
Please read carefully before using this printer
Before opening the Top Hood, make sure there is no
paper jam or cutter jam trouble. (Read page 3-4,
3-5 and Warranty Limit in the user's Manual.)

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Summary of Contents for POSIFLEX PP7000

  • Page 1 Aura Series (PP7000 / PP7000-II) Thermal Printer User's Guide Rev.: A1 IMPORTANT!!!! Please read carefully before using this printer Before opening the Top Hood, make sure there is no paper jam or cutter jam trouble. (Read page 3-4, 3-5 and Warranty Limit in the user’s Manual.)
  • Page 2: Federal Communications Commission Radio Frequency

    About This Manual This manual is aimed to assist the user to utilize the Aura (PP7000) series which is a series of POS thermal printers delicately designed to work with either serial or parallel interface connection. This manual covers both operational and technical aspects.
  • Page 3: Table Of Contents

    Table Of Contents GETTING STARTED CONGRATULATION ..... . 1 -- 1 PRODUCT BRIEFING ..... 1 -- 1 UNPACKING .
  • Page 4 SPECIFICATIONS PRINTER ....... . 4 -- 1 PAPER ........4 -- 1 POWER ADAPTOR .
  • Page 5: Getting Started

    You have made a very wise decision by purchasing the easy loading ; low noise ; high resolution ; light weight ; high reliability thermal printer Aura (PP7000 & PP7000-II) series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale, kitchen &...
  • Page 6: Unpacking

    This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor. The PP7000-II is the enhanced model from PP7000 for higher print speed. UNPACKING Followings are items you may find when you carefully unpack the carton that delivers Aura series printer.
  • Page 7 a Power adaptor + power cord (depend on country type ordered). b Power supply cable (when no power adaptor ordered)
  • Page 8: Indicators

    Front View Parallel Connector Power Switch Screws INDICATORS • Power LED: green • Error LED: red • Paper Out LED: red Rear View Frame Ground Power Connector Peripheral Connector Bottom View 1 - 4 Serial Connector Setup Window Window Plate Screw...
  • Page 9: Operating Environment

    • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put the printer under direct sunlight or near a heater. • Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation).
  • Page 10: Useful Tips

    USEFUL TIPS • Do not touch the areas around the print head and mot U2EFUL TIPS...
  • Page 11: Quick Start-Up

    Tear off excessive paper. Slide the hood lock toward the front of the printer to release the hood. Drop the thermal paper roll inside the printer in the orientation as shown in the picture.
  • Page 12: When To Replace Paper

    Please note that when parallel connection is used, there must be no cable connection at the serial port on the printer. Please also note that to keep parallel interface in fast operation, please adjust in setup...
  • Page 13: Peripheral Connection

    If a Posiflex special split cable 20867023800 (CCBLA-238) is used instead, this port can control two cash drawers of above models. When the printer is used as a kitchen printer, please use this port for kitchen bell connection instead. Power connection The power connector is a 3 pin jack between the peripheral connector and the parallel connector.
  • Page 14: Self Test

    Self test Press and hold down the feed button while turning the on / off switch on. The printer will then perform a self test. A sample slip of self test result is printed below. Please note that both serial and parallel interfaces are indicated.
  • Page 15: Special Adjustments

    To exit the test printing, please turn the printer off and on again. SPECIAL ADJUSTMENTS Paper near end sensor The near end sensor for paper roll in the printer is now able to have the printer work with paper rolls of several bobbin sizes.
  • Page 16: Spacer Plate

    signal.
  • Page 17: Maintenance Guides

    GENERAL CLEANING Please use soft hair brush or compressed air to clear away any dust or paper scraps accumulation inside the printer. Check also the area of the auto-cutter regularly. PRINT HEAD CLEANING The print head is located underneath the roll paper passage at the exit as in the picture below.
  • Page 18: Trouble Shooting

    If there is no paper jam and the printer has been printing for quite a period of time, the print head may be overheated. It will usually cool back in few minutes and the printing will resume.
  • Page 19 If there is no paper jam and the print head is not overheated, turn off the printer and wait for half a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self test according to previous chapter to check if the printer itself works properly.
  • Page 20: Paper Jam Problems

    Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the print hood by releasing the hood lock. Remove the jammed paper and reinstall the paper roll. Close the hood properly and firmly.
  • Page 21: Advanced Analysis Tool

    Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is received by the printer. This can be useful in finding software problems. To start the dump mode: Turn off printer; Open print hood;...
  • Page 23: Specifications

    IV. SPECIFICATIONS PRINTER ITEM Printing method Effective printing width Thermal head configuration PP7000 Printing speed PP7000-II Paper feed method Paper load method Auto-cutter capability Manual cutter Dot Pitch Input power type Input voltage Dimension (mm) Weight PAPER Paper type Paper roll formation...
  • Page 24: Power Adaptor

    POWER ADAPTOR ITEM INPUT VOLTAGE INPUT FREQUENCY INPUT CURRENT OUTPUT VOLTAGE OUTPUT POWER STATIC LOAD OUTPUT REGULATION MTBF EMI STANDARDS REQUIREMENT 100 V AC ~ 250 V AC 50 ~ 60 HZ 1.5 A MAX. @ 115 V AC + 24 V DC 60 W 0 A ~ 2.5 A + / - 5 %...
  • Page 25: Technical Information

    V. TECHNICAL INFORMATION INTERFACES Peripheral interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment. The best recommended cash drawers to this connector are Posiflex CR3100, CR3200, CR4000 and CR4100. Using the cable 20863018001 (CCBLA-180-1) delivered with the cash drawer, the Aura series can control one dedicated cash drawer.
  • Page 26: Setup Window

    On bottom cover of the Aura series thermal printer, there is screwed a metal plate for setup window. In this window, there is a 8 position DIP switch for printer setup. Please use proper tool to change the switch setting when necessary. The switch position counting starts from the nearest edge of printer.
  • Page 27 Switch position 4 defines the handshaking method in serial interface. When it is set to ON, the printer transmits an “XOFF” for busy and sends an “XON” for not busy. When it is set to OFF, the printer signifies the busy status over hardware signals that can be detected by the host as “DSR”...
  • Page 28: Internal Switch

    INTERNAL SWITCH There is an extra internal 4 position DIP switch in PP7000- II for more technical settings. To access these setup, please first turn off the printer power and disconnect every cable from the printer. Remove 4 screws from bottom of printer and remove the plastic bottom cover with the power switch pressed.
  • Page 29: Software Commands

    SOFTWARE COMMANDS The Aura thermal printer supports all commands applicable to Epson printer TM-T88II. The only difference is the smoothening command in enlarged text fonts. Please visit our web site http://www.posiflex.com.tw, http://www.posiflextw.com, http://www.posiflexuk.com or http://www.posiflexusa.com for detail description of the supported commands if required.
  • Page 30 Then use this command with m set to 0 and both n1 and n2 set to 255. The printer will be able to drive the kitchen bell for about half a second on each such command. If this command is sent to...
  • Page 31: Character Code

    CHARACTER CODE PAGES Aura series printer supports all code pages and international character sets applicable to Epson printer TM-T88. They are: Page 0 (PC437: USA / Standard Europe) Page 1 (Katakana) Page 2 (PC850: Multilingual) Page 3 (PC860: Portuguese) Page 4 (PC863: Canadian-French)

This manual is also suitable for:

Pp7000-ii

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