Do you have a question about the SP-50 and is the answer not in the manual?
Questions and answers
Archana
May 14, 2025
Start up is initiated but not successful until after 1 hour
1 comments:
Mr. Anderson
May 21, 2025
The SYSMEX SP-50 could take an hour to successfully start up if it was recently shut down and the recommended 2-hour off period was not followed. Skipping this waiting period may lead to extended initialization times. Additionally, if a sample tube (such as a CELLCLEAN AUTO tube) was not removed before shutdown, a notification appears at the next startup, potentially delaying the process.
This answer is automatically generated
Diane Currie
January 27, 2025
how do you execute error reset for suspended shutdown
1 comments:
Mr. Anderson
May 14, 2025
To execute an error reset for a suspended shutdown on the SYSMEX SP-50:
1. When the error occurs, an audible alarm sounds and the [Help] dialog box appears on the IPU. 2. If another dialog box is open, the error message appears in the status area at the bottom of the screen. 3. Close the current dialog box and touch the error message in the status area to open the [Help] dialog box. 4. In the [Help] dialog box, review the error message and the troubleshooting action. 5. Select [Execute] to perform the required action, or [Accept] to clear the error.
This process resets the error and allows the shutdown to resume.
This answer is automatically generated
LANCY
March 13, 2025
CONVEYOR ERROR
Linda Ellerker
January 27, 2025
We have had a problem with water on the slides on our SP50 on a friday. The engineer recommended to refill reagent bath every 8 hrs. Is this for the undiluted, diluted or all?
When the sample holder is open: Manual preparation • When the sample holder is closed: Sampler preparation Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
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A magazine cannot be loaded or removed while the LED is flashing. LED Indicator Light Description Green Containing magazine Error Not Lit Powered OFF Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
7. The prepared slides are placed into an empty magazine and fed out to the magazine storage unit (9). Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
Haemoglobin is even slower. As a results incorrect concentration of stains and/or timings will result in poor stains. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
Displays the current status of the instrument. In addition, you can perform operations such as slide preparation and maintenance. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
If the sample number is not read, or if it has not been entered manually, a message is displayed to prompt the input of the number. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
If SP-50 is on the XN track, place the analyser into ‘offline’ mode. To perform Shutdown 1: 1. From the [Menu] select [Shutdown]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
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4. Press the Manual Analysis Start Switch. The sample tube holder retracts into the analyser and aspiration begins. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
IMPORTANT: The wipe down of the top of the staining bath is to only be performed when the SP-50 is fully shutdown and is switched off to avoid the risk of injury Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
2. Press the start-up power switch to start up the instrument. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
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Replenishment of the reagents. 5. Once the self-check is complete the analyser will be ready for use. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
To perform cleaning of the spreader glass: 1. From the [Menu] select [Maintenance]. 2. From the [Maintenance] menu select [Rinse devices]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
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IMPORTANT: Be sure to open the all covers until they are locked in place. 5. Rotate the drying fan forward to gain access to the spreader glass. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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7. Once the clean is complete, restore all components back to their original position. On the IPU select [OK] to complete task. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
1. From the [Menu] select [Maintenance]. 2. From the [Maintenance] menu select [Rinse devices] the [Cleaning]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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When finished the holder is ejected forwards and the empty tube can be removed. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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7. Once complete, press the mode switch on the main unit to retract the tube holder. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
5. Once dry, reinstall the staining pool and restore all affected components back to their original position. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
1. From the [Menu] select [Shutdown]. 2. The Shutdown dialog box appears and the manual tube holder extends. Select [Shutdown 2]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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Note: If the CELLCLEAN AUTO is not removed before shutdown finishes, a notification that a sample tube remains in the sample holder will appear at the next startup. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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7. Remove the slide glass used for cleaning. The cleaned slide will be stored in the magazine in the manual magazine holder. 8. Perform Start-up procedure as per Shutdown 1. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
3. Replace the slide supply cassette guide, load the slide cassettes back into the slide supply unit and close the slide unit cover. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
To replace the spreader glass: 1. From the [Menu] select [Maintenance]. 2. From the [Maintenance] menu select [Replacement]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
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IMPORTANT: Be sure to open the all covers until they are locked in place. 5. Rotate the drying fan forward to gain access to the spreader glass. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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Insert the spreader glass all the way into the spreader glass holder until it stops. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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On the IPU, select [OK] on the spreader glass operation count followed by [OK]. This will reset the counter. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
IMPORTANT: Be sure to open the all covers until they are locked in place. 2. Rotate the drying fan forward to gain access to the ink ribbon. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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(3) Remove the ribbon cartridge. 4. Remove the ink ribbon by lifting both rollers out from the ribbon cartridge. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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8. Once the ink ribbon has been replaced, restore all affected components back to their original position. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
To replace the CellPack, Stains and Buffer reagents on the SP-50: 1. From the [Menu] select [Maintenance]. 2. From the [Maintenance] menu select [Replacement]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
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4. The [Reagent Replacement] dialog box will appear. A red warning triangle will be displayed indicating which reagent requires replacing. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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DCL replacement, progress is indicated as "0 to 100 %" Reagent name Displays the reagent name Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
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8. Remove the old container and replace it with the new reagent. Select [Execute] to prime the new reagent. Once complete the [Reagent Replacement] dialog box closes. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
Use this mode when you only ant to print sample information onto a glass slide. [Print] Mode Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
3. Once complete the rack will be available on the left hand side of the sampler unit. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
2. From the IPU, select [Mode] from the status area. The [Preparation Mode] dialog box will open. Select [Smearing and staining] followed by [OK]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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E) Read barcode – Select this box if you wish the analyser to read the sample barcode. This function can only be performed for samples loaded into the regular sample tube holder. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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Number of slides to produce 4. Once the above settings have been confirmed, mix the sample as shown: Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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Magazines can be manually ejected using the ‘Eject’ switch. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
3. Load the prepared slides into an empty storage magazine. Load the slides so that they face the same direction with the frosted end of the slide facing towards the front. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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6. Select [Mode] from the status area. The [Preparation Mode] dialog box will open. Select [Staining] followed by [OK]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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Magazines can be manually ejected using the ‘Eject’ switch. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
2. Check the status indicator LED of the instrument and magazine holders are green. Load an empty magazine into the manual magazine holder. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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Note: Details for this can be found in the ► [Manual – Smearing & Staining] section. 5. Once the above settings have been confirmed, mix the sample as shown: Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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The prepared smears, once complete will be fed out into the manual magazine holder. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
2. Check the status indicator LED of the instrument and magazine holders are green. Load an empty magazine into the manual magazine holder. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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Note: Details for this can be found in the ► [Manual – Smearing & Staining] section. 5. Press the start switch on the front of the main unit. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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7. The printed slides, once complete will be stored in the manual magazine holder. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
To check a log: 1. From the [Menu] screen select [Log]. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
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2. Enter a comment up to a maximum of 100 characters. 3. Select [OK]. The comment is now added. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk·...
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When performing a save, the file location/folder/name is automatically created on the memory stick. 5. Remove the USB stick. Sysmex House, Garamonde Drive, Wymbush, Milton Keynes, MK8 8DF, United Kingdom · Phone +44 333 320 3460 · Fax +44 1908 267 901 academy.training@sysmex.co.uk· www.sysmex.co.uk...
Need help?
Do you have a question about the SP-50 and is the answer not in the manual?
Questions and answers
Start up is initiated but not successful until after 1 hour
The SYSMEX SP-50 could take an hour to successfully start up if it was recently shut down and the recommended 2-hour off period was not followed. Skipping this waiting period may lead to extended initialization times. Additionally, if a sample tube (such as a CELLCLEAN AUTO tube) was not removed before shutdown, a notification appears at the next startup, potentially delaying the process.
This answer is automatically generated
how do you execute error reset for suspended shutdown
To execute an error reset for a suspended shutdown on the SYSMEX SP-50:
1. When the error occurs, an audible alarm sounds and the [Help] dialog box appears on the IPU.
2. If another dialog box is open, the error message appears in the status area at the bottom of the screen.
3. Close the current dialog box and touch the error message in the status area to open the [Help] dialog box.
4. In the [Help] dialog box, review the error message and the troubleshooting action.
5. Select [Execute] to perform the required action, or [Accept] to clear the error.
This process resets the error and allows the shutdown to resume.
This answer is automatically generated
CONVEYOR ERROR
We have had a problem with water on the slides on our SP50 on a friday. The engineer recommended to refill reagent bath every 8 hrs. Is this for the undiluted, diluted or all?