Maintenance Service Work; Warranty Terms - PRITY PLW11 Installation And Operation Manual

7. MAINTENANCE SERVICE WORK

All dealers and installers of Prity pellet appliances are required to register the sale and
the maintenance service works for each appliance using its factory number in the user
service software at the manufacturer's website:
It is in your interest to register yourselves as users, to receive information and exercise
control on the maintenance service records performed within and outside the warranty
period.
Manufacturer's contact telephone: +359 878 881 354

8. WARRANTY TERMS

For any diagnostics and troubleshooting of issues covered by /excluded from the
warranty, or occurring after the warranty period related to the device operation, please
contact your installer or dealer, where the appliance was purchased from.
The warranty period of this device is 36 / thirty-six/ months from the date of sale or
3600 working hours, whichever is first.
The warranty period of the igniter is one year or 1500 cycles.
After replacing of an actuating mechanism, its warranty period shall be equal to the
residual warranty period of the appliance.
The warranty is valid under the following conditions:
All requirements for correct transportation and installation have been met;

The device has been connected to the building installations and chimney by the

respective qualified persons with the capacity to be held liable in tort;
All requirements of the manufacturer are being observed during operation of the

product;
The product is not operated in dusty environment or one with increased air

humidity;
A document evidencing the purchase and a filled-in warranty card or registration

in the service software have been presented;
A list and pictures of the malfunctions, symptoms and circumstances, under

which the malfunction occurred have been enclosed.
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http://prity-bg.com/service/