Getac S410 Series User Manual
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Getac S410 Series User Manual

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S410 Series
USER MANUAL
Rugged Mobile Computing Solutions

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  • Page 1 S410 Series USER MANUAL Rugged Mobile Computing Solutions...
  • Page 2 All brand and product names are trademarks or registered trademarks of their respective companies. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Getting Started ..............1 Getting the Computer Running ..........2 Unpacking ................2 Connecting to AC Power ............3 Turning On and Off the Computer ........4 Taking a Look at the Computer ..........6 Front Components ..............
  • Page 4 Using the Bluetooth Feature ..........27 Using the WWAN Feature (Optional) ........ 28 Using the Optical Disc Drive (Optional) ........30 Inserting and Removing a Disc ........... 31 Using the Fingerprint Scanner (Optional) ......32 Using the Contactless Smart Card Reader (Optional) .... 34 Using the Barcode Scanner (Optional) ........
  • Page 5 Boot Menu ................63 Exit Menu ................63 Chapter 6 Using Getac Software ............ 65 G-Manager ................66 Chapter 7 Care and Maintenance ........... 67 Protecting the Computer ............68 Using an Anti-Virus Strategy ..........68 Using the Cable Lock ............68 Taking Care of the Computer ..........
  • Page 6 About the Battery ..............90 About the AC Adapter ............92 Heat Related Concerns ............93 North America ................94 USA ..................94 Canada .................. 96 User Notification of Take-back Service ......97 Europe Marking and Compliance Notices ......98 Statements of Compliance ..........

  • Page 7: Chapter 1 Getting Started

    Chapter 1 Getting Started This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.

  • Page 8: Getting The Computer Running

    Inspect all the items. If any item is damage or missing, notify your dealer immediately. NOTE: Specific models do not have the AC adapter and power cord as standard items. To purchase the AC adapter kit for your model, contact a Getac authorized distributor. (Check https://www.getac.com/en/contact/ contact information.)

  • Page 9: Connecting To Ac Power

    Connecting to AC Power CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. NOTE: The battery pack is shipped to you in power saving mode that protects it  from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the computer for the very first time.

  • Page 10: Turning On And Off The Computer

    Turning On and Off the Computer Turning On 1. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity. 2. Press the power button ( ).
  • Page 11 Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off Select Start  Power  Shut down. (Shutdown) Sleep Use one of these methods: Press the power button.* ...

  • Page 12: Taking A Look At The Computer

    Taking a Look at the Computer NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity.

  • Page 13: Rear Components

    Rear Components Component Description  HDMI connector Connects a HDMI monitor or TV set.  USB 3.2 Gen 2 Connects a USB device. port  RJ45 connector Connects the LAN cable.  Select models have one of the below components. RJ45 connector Connects the LAN cable (for LAN2).

  • Page 14: Right-Side Components

    Component Description  Kensington lock Locks the computer to a stationary object for security. Right-Side Components Component Description  Second battery Provides additional battery power to your computer. pack (optional)  Stylus slot For storing the stylus (optional).  Tether hole Stylus tethered to this hole.

  • Page 15: Left-Side Components

    Component Description  Power Connects the AC adapter. connector Left-Side Components Component Description  This is a multi-purpose bay. Select models have one of the below components. a User-removable type: Additional Provides additional battery power to your battery pack computer (typically as the third battery pack). Optical disc drive Accepts an optical disc.

  • Page 16: Top-Open Components

    Top-open Components Component Description  Microphone Receives sound and voice for the computer.  Camera indicator Lights up when the camera is in use. (optional)  IR sensor Detects the infrared energy of objects to form an (optional) image. The sensor flashes red light when in use. The near infrared (IR) imaging capability allows you to use Windows Hello face authentication.
  • Page 17 Component Description  Indicators Lights green when Caps Lock is on. Caps Lock Lights green when Num Lock is on. Num Lock Blinks green when the computer is accessing the SSD. Airplane Lights green when the RF radio of any RF feature mode (WLAN/Bluetooth/WWAN) is on.

  • Page 18: Bottom Components

    Component Description Can be changed to a different function using G-Manager. P2 button Toggles the sunlight-readable mode on or off. In sunlight-readable mode, the LCD brightness is increased to the highest level. Can be changed to a different function using G-Manager.
  • Page 19 Component Description NOTE: A locking screw for the SSD module is provided in the shipping carton. You can further secure the SSD module by using this screw as a precaution against accidental detaching of the module. (See “Replacing the SSD” in Chapter 4 to know where to tighten the screw.) ...

  • Page 20: Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

  • Page 21: Using The Keyboard

    Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys  Cursor-control keys ...

  • Page 22: Numeric Keypad

    NOTE: The word “cursor” refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes. Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations.

  • Page 23: Hot Keys

    Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer. Most hot keys operate in a cyclic way. Each time a hot key combination is pressed, it shifts the corresponding function to the other or next choice.

  • Page 24: Windows Keys

    Description Increases the LCD brightness. Switches the touchscreen function off or on.* Switches the touchpad function off or on. Switches the system sound output off (mute) or on. Switches the display backlight off or on. Serves as the sleep button that you can define with Windows’...

  • Page 25: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: You can press Fn+F9 to toggle the touchpad function on or off.  For optimal performance of the touchpad, keep your fingers and the ...

  • Page 26: Touch Gestures

    Term Action Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly. Drag and Press and hold the left button, then move your finger until drop you reach your destination (drag).

  • Page 27: Using The Touchscreen (Optional)

    (as shown below). Enables simultaneous use Select this mode when liquids, with Getac stylus or finger such as raindrops, are falling touch. (You must use the on the screen and should be stylus supplied with your rejected as input.

  • Page 28: Using Multi-Touch Gestures

    The following table shows how you use the touchscreen to obtain equivalent mouse functions. Equivalent Term/Action Mouse Function Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag Drag...
  • Page 29 Actions Gestures Descriptions = finger down; = finger up) Rotate Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter- clockwise). The gesture Move two fingers in opposing works in applications directions.

  • Page 30: Using The Tether (Optional)

    Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by ...

  • Page 31: Using Network And Wireless Connections

    Using Network and Wireless Connections Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. Select models have a second LAN module so you can connect to two networks at the same time.

  • Page 32: Using The Wlan

    Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ax. Turning On/Off the WLAN Radio To turn on the WLAN radio: Select the network icon in the lower right of the taskbar. Then, select the Wi-Fi button. To turn off the WLAN radio: You can turn off the WLAN radio the same way you turn it on.

  • Page 33: Using The Bluetooth Feature

    Using the Bluetooth Feature The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio To turn on the Bluetooth radio: Go to Settings ...

  • Page 34: Using The Wwan Feature (Optional)

    For detailed information on using the Bluetooth feature, see Windows’ online Help. Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 4G LTE. NOTE: Your model only supports data transmission;...
  • Page 35 Turning On/Off the WWAN Radio To turn on the WWAN radio: Select the network icon in the lower right of the taskbar. Then, select the Cellular button. To turn off the WWAN radio: You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode.

  • Page 36: Using The Optical Disc Drive (Optional)

    Using the Optical Disc Drive (Optional) Select models have a Super Multi DVD drive or Blu-ray DVD drive. CAUTION: When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray, and then close ...

  • Page 37: Inserting And Removing A Disc

    Inserting and Removing a Disc Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2. Press the eject button and the disc tray will slide out partially. Gently pull on it until it is fully extended. 3.

  • Page 38: Using The Fingerprint Scanner (Optional)

    Using the Fingerprint Scanner (Optional) CAUTION: For optimal performance, both the scanning surface and the finger  should be clean and dry. Clean the scanning surface when needed. You can use adhesive tape to remove dirt and oil from the scanner surface. It is not recommended that you use the fingerprint scanner in a below- ...
  • Page 39 To enroll a fingerprint: 1. Go to Settings Accounts  Sign-in options. 2. Select the fingerprint option. 3. Follow the onscreen instructions to complete.

  • Page 40: Using The Contactless Smart Card Reader (Optional)

    NOTE: When not using an RFID card, do not leave it within or near the antenna  area. For enhanced applications and customization of the module, contact your  authorized Getac dealer.

  • Page 41: Using The Barcode Scanner (Optional)

    Using the Barcode Scanner (Optional) NOTE: For enhanced applications and customization of the module, you can  use the Barcode Manager program. (For detailed information on the program, see the program’s online help.) The maximum operating temperature for the barcode scanner is 50 °C ...

  • Page 42: Notes

    CAUTION: When or immediately after using the barcode scanner for a long time, do not touch the lens area as the area might be hot. 4. Upon a successful scan, the system beeps and the decoded barcode data is entered. Notes Pulse repetition rate: 57.67 Hz ...

  • Page 43: Chapter 3 Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.

  • Page 44: Ac Adapter

    AC Adapter CAUTION: The AC adapter is designed for use with your computer only.  Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country ...

  • Page 45: Battery Pack

    Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. CAUTION: A battery pack can be removed only when it is not being charged/ discharged or if you are hot-swapping the battery pack (for models having more than one battery pack).

  • Page 46: Initializing The Battery Pack

    CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected.

  • Page 47: Replacing The Battery Pack

    Battery Battery Level Description Icon The battery charge has reached the low-battery level. Critically The battery charge has reached the critical battery level. By default, Windows will display a notification and put your computer into Hibernation. When the battery is low, the computer’s Battery Indicator ( ) also blinks red to alert you to take actions.
  • Page 48 4. Slide the battery latch to the unlocked position (  ) and hold it there. Meanwhile, grasp the edge of the battery pack using the other hand and pull it out of the bay (  Battery 1 Battery 2 (optional) Additional battery (optional)
  • Page 49 Battery 2 (optional) Additional battery (optional)

  • Page 50: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management.  Decrease the LCD brightness to the lowest comfortable level. ...

  • Page 51: Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.

  • Page 52: Connecting Peripheral Devices

    Connecting Peripheral Devices Connecting a USB Device Your computer has three USB Type-A ports for connecting USB devices, such as a digital camera, scanner, printer, and mouse. USB 3.2 Gen 2 supports a transfer rate up to 10 Gbit/s. USB 2.0 supports a transfer rate up to 480 Mbit/s.

  • Page 53: Connecting A Device For Usb Charging (Optional)

    Applications include storage, display, networking, single-cable docking, and more. NOTE: USB Power Delivery is not supported for Discrete GPU models.  Thunderbolt ports are backward-compatible with USB-C devices. An  USB-C device plugged into a Thunderbolt port will function normally. Connecting a Device for USB Charging (Optional) Select models have a PowerShare USB port (...

  • Page 54: Connecting A Monitor

    Before connecting a device for charging, make sure the device works  with the USB charging feature. Connect a device directly to this port. Do not connect via a USB hub.  After resuming from sleep or hibernation, the computer may not detect ...

  • Page 55: Connecting A Serial Device (Optional)

    DisplayPort The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel.) Connecting a Serial Device (Optional) Select models have one or two RS-232 serial ports for connecting a serial device.

  • Page 56: Connecting An Audio Device

    Connecting an Audio Device The audio combo connector is the “4-pole TRRS 3.5mm” type so you can connect a compatible headset microphone. SAFETY WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.

  • Page 57: Using Various Card Readers

    Using Various Card Readers Using Smart Cards (Optional) With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.

  • Page 58: Using Expresscards (Optional)

    Using ExpressCards (Optional) Select models have an ExpressCard slot. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. To insert an ExpressCard: 1.

  • Page 59: Using Pc Cards (Optional)

    Using PC Cards (Optional) Select models have a PC card slot. The PC card slot supports type II card and CardBus specifications. To insert a PC card: 1. Locate the PC card slot on the left side of the computer. 2.

  • Page 60: Changing Or Replacing

    Changing or Replacing Changing the Component in the Multi- Purpose Bay If you have a user-removable component in the multi-purpose bay, you can purchase a different one and change the component as needed. 1. Turn off the computer and disconnect the AC adapter. Skip this step if you are removing the battery pack in the multi-purpose bay for the purpose of hot swapping.

  • Page 61: Replacing The Ssd Module

    5. Noting the orientation, insert the intended component all the way into the bay. The security latch should be engaged in the locked position ( 6. If installing the optical disc drive, secure the drive with a screw. (See step 3 for the position of the screw.) NOTE: The component shown above is an example.

  • Page 62: System Memory Upgrade

    It is not recommended that you buy and install RAM modules by yourself.  If you want to expand system memory, please ask Getac service center to install DRAM modules for you so that full compatibility can be guaranteed. RAM modules are extremely sensitive to static electricity. There are cases ...
  • Page 63 4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (  ). Then push down until the retaining clips lock the module into position ( ...

  • Page 64: Using Bios Setup

    Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.

  • Page 65: When And How To Use

    When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS  Setup Utility. You want to restore the factory default BIOS settings.  You want to modify some specific settings according to the hardware. ...

  • Page 66: Menu Descriptions

    Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc.
  • Page 67 USB Power-off Charging enables or disables the USB charging feature of  the PowerShare USB port. When disabled, the PowerShare USB port functions as a standard USB port. For detailed information on the PowerShare USB port, see “Connecting a Device for USB Charging (Optional)”...

  • Page 68: Security Menu

    WARNING: Using this feature will reinstall Windows to your system and configure it  to the system’s factory default settings. All data on the SSD will be lost. Make sure that power is not interrupted during the recovery process. An ...

  • Page 69: Boot Menu

    Secure Boot enables or disables Secure Boot. Secure Boot is a feature that helps prevent unauthorized firmware, operating systems, or UEFI drivers from running at boot time. Delete all Security Boot Keys deletes all secure boot variables. Restore Factory Defaults resets secure boot variables to manufacturing defaults.
  • Page 70 Exit Saving Changes saves the changes you have made and exits BIOS  Setup Utility. Exit Discarding Changes exits BIOS Setup Utility without saving the  changes you have made. Load Setup Defaults loads the factory default values for all the items. ...

  • Page 71: Using Getac Software

    Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs.

  • Page 72: G-Manager

    G-Manager G-Manager allows you to view, manage, and configure several system functions and features. The G-Manager home menu presents four categories. Select a category name to open it. For detailed information, see the program’s online help. Select About  Help.

  • Page 73: Care And Maintenance

    Chapter 7 Care and Maintenance Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.

  • Page 74: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.

  • Page 75: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended  temperature is between 0 °C (32 °F) and 40 °C (104 °F). (Actual operating temperature depends on product specifications.) Avoid placing the computer in a location subject to high humidity, ...

  • Page 76: Cleaning Guidelines

    LCD image sticking occurs when a fixed pattern is displayed on the  screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use. To maximize the life of the backlight in the display, allow the backlight ...
  • Page 77 Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F) temperature  range. A higher environment temperature will cause the battery pack’s temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range.

  • Page 78: Touchscreen Guidelines

    Touchscreen Guidelines Use the finger or stylus on the display. Using a sharp or metallic object  other than your finger or stylus may cause scratches and damage the display, thereby causing errors. Use a soft cloth to remove dirt on the display. The touchscreen surface ...

  • Page 79: When Traveling

    When Traveling Make sure that the battery pack is fully charged.  Make sure that the computer is turned off and the top cover is securely  closed. Make sure that all the connector covers are closed completely to ensure ...

  • Page 80: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.

  • Page 81: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem.  Make sure that you turn on all peripheral devices before turning on the ...

  • Page 82: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the ...

  • Page 83: Display Problems

    Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of  power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase brightness. ...

  • Page 84: Hardware Device Problems

    Hardware Device Problems The computer does not recognize a newly installed device. The device may not be correctly configured in the BIOS Setup program.  Run the BIOS Setup program to identify the new type. Make sure if any device driver needs to be installed. (Refer to the ...

  • Page 85: Lan Problems

    LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ45  connector and the network hub. Make sure that the network configuration is appropriate.  Make sure that the user name or password is correct. ...

  • Page 86: Sound Problems

    If an error message appears on the screen, consult the software  program’s documentation for further information. If you are sure the operation has stop, reset the computer.  Sound Problems No sound is produced. Make sure that the volume control is not set too low. ...
  • Page 87 Transmission quality is poor. Your computer may be in an out-of-range situation. Move your  computer closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve ...

  • Page 88: Other Problems

    Reconfigure and reset the Access Point.  I cannot access the network. Make sure that the network configuration is appropriate.  Make sure that the user name or password is correct.  You have moved out of range of the network. ...

  • Page 89: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer Reset the computer by any of these methods: Press Ctrl+Alt+Del on the keyboard.

  • Page 90: System Recovery

    System Recovery Using Windows RE Windows has a recovery environment (Windows RE) that provides recovery, repair, and troubleshooting tools. The tools are referred to as Advanced Startup Options. You can access these options by selecting Start  Settings  Update & security  Recovery (for Windows 10) or Start  Settings  System ...

  • Page 91: Using Recovery Partition

    Using Recovery Partition When necessary, you can restore your Windows system to the factory default state by using the “recovery partition” feature. Recovery partition is a portion of your SSD that is set aside by the manufacturer to hold the original image of your system.

  • Page 92: Using The Driver Disc (Optional)

    Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website http://www.getac.com  Support. The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc.

  • Page 93: Appendix A Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications - Intel® Core™ i7-1185G7 Qual Core Processor - Intel® Core™ i7-1165G7 Qual Core Processor - Intel® Core™ i5-1145G7 Qual Core Processor - Intel® Core™ i5-1135G7 Qual Core Processor - Intel®...
  • Page 94 Parts Specifications Card slots Smart Card (option) ExpressCard/54 or PC card (option) Standard USB 3.2 Gen 2 x 2, USB-C Thunderbolt 4, USB 2.0, RJ45, HDMI 2.0, I/O ports combo audio (4-pole TRRS 3.5mm type), docking Configurable One of the below configurations: I/O options - 2nd RJ45 + VGA + RS-232 - PowerShare USB 3.2 Gen 1 + VGA + RS-232...

  • Page 95: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.

  • Page 96: Safety Notices

    Safety Notices About the Battery If the battery is mishandled, it may cause fire, smoke or an explosion and the battery’s functionality will be seriously damaged. The safety instructions listed below must be followed. Danger Do not immerse the battery with liquid such as water, sea water or soda. ...
  • Page 97 In case of a leaking battery, keep the battery away from flames and do  not touch it. Pack the battery tightly during transport.  Caution Do not use the battery where static electricity (more than 100V) exists  that might damage the protection circuit of the battery. When children are using the system, parents or adults must ensure that ...

  • Page 98: About The Ac Adapter

    DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich- wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. FRENCH ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie.

  • Page 99: Heat Related Concerns

    Heat Related Concerns Your device may become very warm during normal use. It complies with the user-accessible surface temperature limits defined by the International Standards for Safety. Still, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. To reduce potential heat- related concerns, follow these guidelines: Keep your device and its AC adapter in a well-ventilated area when in ...

  • Page 100: North America

    North America Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 101 25 mm away from the front panel of the device to ensures that the RF exposure levels comply with the RF exposure requirement. Company name Getac Inc. 15495 Sand Canyon Rd., Suite 350 Address Irvine, CA 92618 USA...

  • Page 102: Canada

    Canada Canadian ICES-003 CAN ICES-3(B)/NMB-3(B) This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 103: User Notification Of Take-Back Service

     If you have a Getac computer that needs to go to a recycling house, Getac can help you. Just contact us at (866) 394 – 3822 or by email at GUSA.RecycleProgram@getac.com to obtain a prepaid shipping label at no charge to you, pack up your equipment in a box of your choice and send it off.

  • Page 104: Europe Marking And Compliance Notices

    Europe Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 2014/53/EU. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 2014/53/EU. Dutch Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU.
  • Page 105 Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU. Notices Max power: WCDMA: 24 dBm LTE: 24 dBm WiFi 2.4G: 17.5 dBm WiFi 5G: 17.5 dBm BT: 10 dBm NFC: -12.81 dBuA/m@10m The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.

  • Page 106: Restriction Of Hazardous Substances (Rohs) Directive

    Restriction of Hazardous Substances (RoHS) Directive EU RoHS Getac products meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment. For more information about RoHS, go to: https://www.getac.com/us/environment/ Company name Getac Technology GmbH.

  • Page 107: Energy Star

    ® Please reference ENERGY STAR related information from http://www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has determined ® that this product meets the ENERGY STAR guidelines for energy efficiency. All Getac products with ENERGY STAR ® logo comply with the ENERGY STAR ®...

  • Page 108: About Battery And External Enclosure Replacement

    The batteries of your product include a battery pack and a button cell (or called RTC battery). Select models have more than one battery pack. All batteries are available from Getac authorized service centers. The battery pack is user-replaceable. Replacement instructions can be found in “Replacing the Battery Pack”...
  • Page 109 To remove the LCD back over: Remove the screws as indicated below. Open the LCD back cover and the LCD frame.

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