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Getac S510 User Manual

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S510
USER MANUAL
Rugged Mobile Computing Solutions

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  • Page 1 S510 USER MANUAL Rugged Mobile Computing Solutions...
  • Page 2 Specifications and manuals are subject to change without notice. Getac assumes no liability for damage incurred directly or indirectly from errors, omissions, or discrepancies between the device and the manuals. Note For the latest version of the manual, please visit the Getac website at www.getac.com.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 Getting Started ..............1 Getting the Computer Running ..........2 Unpacking ................2 Connecting to AC Power ............3 Turning On and Off the Computer ........4 Taking a Look at the Computer ..........6 Front Components ..............
  • Page 4 Using the Bluetooth Feature ..........27 Using the WWAN Feature (Optional) ........ 28 Using the Optical Disc Drive (Optional) ........30 Inserting and Removing a Disc ........... 31 Using the Fingerprint Scanner (Optional) ......32 Using the Contactless Smart Card Reader (Optional) .... 33 Using the Barcode Scanner (Optional) ........
  • Page 5 Chapter 6 Using Getac Software ............ 60 G-Manager ................61 Chapter 7 Care and Maintenance ........... 62 Protecting the Computer ............63 Using an Anti-Virus Strategy ..........63 Using the Cable Lock ............63 Taking Care of the Computer ..........64 Location Guidelines .............
  • Page 6 Heat Related Concerns ............89 North America ................90 USA ..................90 Canada .................. 92 User Notification of Take-back Service ......93 Europe Marking and Compliance Notices ......94 Statements of Compliance ..........94 Restriction of Hazardous Substances (RoHS) Directive ..96 Declaration of Conformity ..........

  • Page 7: Chapter 1 Getting Started

    Chapter 1 Getting Started This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. CAUTION: Safety instructions are provided in related sections throughout the User Manual.

  • Page 8: Getting The Computer Running

    Getting the Computer Running Unpacking After unpacking the shipping carton, you should find these standard items:  S510 notebook computer  AC adapter  Battery pack*  AC power cord  Screw for the SSD module  Stylus and tether** ...

  • Page 9: Connecting To Ac Power

    Connecting to AC Power CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. NOTE: The battery pack is shipped to you in power saving mode that protects it  from charging/discharging. It will get out of the mode to be ready for use when you install the battery pack and connect AC power to the computer for the very first time.

  • Page 10: Turning On And Off The Computer

    Turning On and Off the Computer Turning On 1. Open the top cover by pulling the cover latch (  ) and lifting up the cover (  ). You can tilt the cover forward or backward for optimal viewing clarity. 2.
  • Page 11 Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off Select Start  Power  Shut down. (Shutdown) Sleep Use one of these methods: Press the power button.* ...

  • Page 12: Taking A Look At The Computer

    Taking a Look at the Computer NOTE: Depending on the specific model you purchased, the color and look of your model may not exactly match the graphics shown in this document. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity.

  • Page 13: Rear Components

    Rear Components Component Description  HDMI connector Connects a HDMI monitor or TV set.  USB 3.2 Gen 2 Connects a USB device. port  RJ45 connector Connects the LAN cable.  SIM card slot Accepts a SIM card for models having the WWAN (optional) module.

  • Page 14: Right-Side Components

    Right-Side Components Component Description  Stylus slot For storing the stylus (optional). (optional)  Tether hole Stylus (optional) tethered to this hole.  Smart card Accepts a smart card for additional security feature. reader (optional)  Combo audio Connects a set of headphones or external speakers connector with amplifier.

  • Page 15: Left-Side Components

    Left-Side Components Component Description  Kensington Locks the computer to a stationary object for Security Slot security.  This is a multi-purpose bay. Select models have one of the below components. a User-removable type: Optical disc drive Accepts an optical disc. Second SSD Provides additional storage space to your module...

  • Page 16: Top-Open Components

    Top-open Components Component Description  Microphone Receives sound and voice for the computer. array  Camera indicator Lights up when the camera is in use. (optional)  IR sensor Detects the infrared energy of objects to form an (optional) image. The sensor flashes red light when in use. The near infrared (IR) imaging capability allows you to use Windows Hello face authentication.
  • Page 17 Component Description Select models have the touchscreen feature.  Indicators Lights green when Caps Lock is on. Caps Lock Lights green when Num Lock is on. Num Lock Blinks green when the computer is accessing the SSD. Airplane Lights green when the RF radio of any RF feature mode (WLAN/Bluetooth/WWAN) is on.

  • Page 18: Bottom Components

    Component Description Can be changed to a different function using G-Manager. P2 button Toggles the sunlight-readable mode on or off. In sunlight-readable mode, the LCD brightness is increased to the highest level. Can be changed to a different function using G-Manager.
  • Page 19 Component Description CAUTION: This device is not hot-swappable. Do not remove it without turning off the system first. NOTE: A locking screw for the SSD module is provided in the shipping carton. You can further secure the SSD module by using this screw as a precaution against accidental detaching of the module.

  • Page 20: Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

  • Page 21: Using The Keyboard

    Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys  Cursor-control keys ...

  • Page 22: Numeric Keypad

    Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English ...

  • Page 23: Function Keys

    Function Keys On the top row of the keys are the function keys: F1 to F12. These are multi- purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key.

  • Page 24: Windows Keys

    Description The hot keys are equivalent to Windows logo key + P. Fn + F6 Decreases the LCD brightness. Fn + F7 Increases the LCD brightness. Fn + F8 Switches the touchscreen function off or on.* Fn + F9 Switches the touchpad function off or on. Fn + F10 Switches the system sound output off (mute) or on.

  • Page 25: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: You can press Fn+F9 to toggle the touchpad function on or off.  For optimal performance of the touchpad, keep your fingers and the ...

  • Page 26: Touch Gestures

    Term Action Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly. Drag and Press and hold the left button, then move your finger until drop you reach your destination (drag).

  • Page 27: Using The Touchscreen (Optional)

    (as shown below). Enables simultaneous use Select this mode when liquids, with Getac stylus or finger such as raindrops, are falling touch. (You must use the on the screen and should be stylus supplied with your rejected as input.

  • Page 28: Using Multi-Touch Gestures

    The following table shows how you use the touchscreen to obtain equivalent mouse functions. Equivalent Term/Action Mouse Function Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag Drag...
  • Page 29 Actions Gestures Descriptions = finger down; = finger up) Rotate Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter- clockwise). The gesture Move two fingers in opposing works in applications directions.

  • Page 30: Using The Tether (Optional)

    Using the Tether (Optional) You can purchase a stylus and tether for your computer model. Use the tether to attach the stylus to the computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by ...

  • Page 31: Using Network And Wireless Connections

    Using Network and Wireless Connections Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. LAN1 Select models have a second LAN module so you can connect to two networks at the same time.

  • Page 32: Using The Wlan

    Using the WLAN The WLAN (Wireless Local Area Network) module supports IEEE 802.11ax. Turning On/Off the WLAN Radio To turn on the WLAN radio: Select the network icon in the lower right of the taskbar. Then, select the Wi-Fi button. To turn off the WLAN radio: You can turn off the WLAN radio the same way you turn it on.

  • Page 33: Using The Bluetooth Feature

    Using the Bluetooth Feature The Bluetooth technology allows short-range wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio To turn on the Bluetooth radio: Go to Settings ...

  • Page 34: Using The Wwan Feature (Optional)

    Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 4G LTE or 5G NR. NOTE: Your model only supports data transmission; voice transmission is not supported.
  • Page 35 To turn off the WWAN radio: You can turn off the WWAN radio the same way you turn it on. If you want to quickly turn off all wireless radio, simply switch on Airplane mode. You can control the Airplane mode using one of the below methods. Select the network icon in the lower right of the taskbar.

  • Page 36: Using The Optical Disc Drive (Optional)

    Using the Optical Disc Drive (Optional) Select models have a Super Multi DVD drive. CAUTION: When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray, and then close  the tray. Do not leave the drive tray open.

  • Page 37: Inserting And Removing A Disc

    Inserting and Removing a Disc NOTE: For optimal performance, use the disc drive where the recommended temperature is between -10 °C (14 °F) and 50 °C (122 °F). Follow this procedure to insert or remove a disc: 1. Turn on the computer. 2.

  • Page 38: Using The Fingerprint Scanner (Optional)

    Using the Fingerprint Scanner (Optional) CAUTION: For optimal performance, both the scanning surface and the finger  should be clean and dry. Clean the scanning surface when needed. You can use adhesive tape to remove dirt and oil from the scanner surface. It is not recommended that you use the fingerprint scanner in a below- ...

  • Page 39: Using The Contactless Smart Card Reader (Optional)

    NOTE: When not using an RFID card, do not leave it within or near the antenna  area. For enhanced applications and customization of the module, contact your  authorized Getac dealer.

  • Page 40: Using The Barcode Scanner (Optional)

    Using the Barcode Scanner (Optional) NOTE: For enhanced applications and customization of the module, you can  use the Barcode Manager program. (For detailed information on the program, see the program’s online help.) The maximum operating temperature for the barcode scanner is 50 °C ...

  • Page 41: Notes

    CAUTION: When or immediately after using the barcode scanner for a long time, do not touch the lens area as the area might be hot. 4. Upon a successful scan, the system beeps and the decoded barcode data is entered. Notes Pulse repetition rate: 57.67 Hz ...

  • Page 42: Chapter 3 Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.

  • Page 43: Ac Adapter

    AC Adapter CAUTION: The AC adapter is designed for use with your computer only.  Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country ...

  • Page 44: Battery Pack

    Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. CAUTION: A battery pack can be removed only when it is not being charged/ discharged or if you are hot-swapping the battery pack (for models having more than one battery pack).

  • Page 45: Initializing The Battery Pack

    Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours.

  • Page 46: Replacing The Battery Pack

    When the battery is low, the computer’s Battery Indicator ( ) also blinks red to alert you to take actions. Always respond to low-battery by connecting the AC adapter, placing your computer in Hibernation mode, or turning off the computer. Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced.
  • Page 47 5. Remove the battery pack from its compartment. (Battery 1 as the example) 6. Fit another battery pack into place. With the battery pack correctly oriented, attach its connector side to the battery compartment at an angle (  ) and then press down the other side ( ...

  • Page 48: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode, you can do your part to maximize the battery’s operating time by following these suggestions. Do not disable Power Management.  Decrease the LCD brightness to the lowest comfortable level. ...

  • Page 49: Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.

  • Page 50: Connecting Peripheral Devices

    Connecting Peripheral Devices Connecting a USB Device Your computer has two USB 3.2 Gen 2 Type-A ports for connecting USB devices, such as a digital camera, scanner, printer, and mouse. USB 3.2 Gen 2 supports a transfer rate up to 10 Gbit/s. NOTE: Select models have a PowerShare USB port.

  • Page 51: Connecting A Device For Usb Charging (Optional)

    NOTE: Thunderbolt ports are backward-compatible with USB-C devices. An USB-C device plugged into a Thunderbolt port will function normally. Connecting a Device for USB Charging (Optional) Select models have a PowerShare USB port ( ). You can use this port to charge mobile devices even when the computer is in power-off, sleep, or hibernation state.

  • Page 52: Connecting A Monitor

    Before connecting a device for charging, make sure the device works  with the USB charging feature. Connect a device directly to this port. Do not connect via a USB hub.  After resuming from sleep or hibernation, the computer may not detect ...

  • Page 53: Connecting A Serial Device (Optional)

    Select models have one more interface (DisplayPort or VGA). DisplayPort The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel.) Connecting a Serial Device (Optional) Select models have one RS-232 serial port for connecting a serial device.

  • Page 54: Using Various Card Readers

    Using Various Card Readers Using Storage Cards (Optional) A storage card reader reads from and writes to removable storage cards (or called memory cards). Your card reader supports microSD (Secure Digital) and microSDXC (Secure Digital eXtended Capacity) cards. To insert a storage card: 1.

  • Page 55: Using Smart Cards (Optional)

    Using Smart Cards (Optional) With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1.

  • Page 56: Changing Or Replacing

    Changing or Replacing NOTE: The removal and installation procedures should be performed by trained professionals. Changing the Component in the Multi- Purpose Bay If you have a user-removable component in the multi-purpose bay, you can purchase a different one and change the component as needed. 1.

  • Page 57: Replacing The Ssd Module

    NOTE: The component shown above is an example. The look of the component varies according to the one you have purchased. 6. Tighten the screw back into place. Replacing the SSD Module 1. Turn off the computer and disconnect the AC adapter. 2.
  • Page 58  4. Slide the security latch to the unlocked position ( ) and hold it there. Meanwhile, using the protruded frame as a point to apply force, slide the SSD module outwards ( ) to release the module. You can then ...

  • Page 59: Using Bios Setup

    Chapter 5 Using BIOS Setup BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.

  • Page 60: When And How To Use

    When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS  Setup Utility. You want to restore the factory default BIOS settings.  You want to modify some specific settings according to the hardware. ...

  • Page 61: Menu Descriptions

    Menu Descriptions Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc.
  • Page 62 the power input from the AC adapter and the battery in a dynamic way. If enabled, the computer will enter Hybrid Power mode once pre-defined conditions are met. It will exit the mode when the conditions are not met. Magnetic Sensor enables or disables the magnetic sensor. You can ...

  • Page 63: Security Menu

    Virtualization Technology for Directed I/O). When enabled, VT-d helps enhance Intel platforms for efficient virtualization of I/O devices. Device Configuration enables or disables several hardware components.  The items available for setting depend on your model. Diagnostics and System Tester ...
  • Page 64 Set Supervisor/User Password sets the supervisor/user password. You  can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Strong Password enables or disables strong password. When enabled,  the password you set must contain at least one upper-case letter, one lower-case letter, and one digit.

  • Page 65: Boot Menu

    Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Press the arrow key to select a device on the boot order list and then press – key to change the order of the selected device. The [X] sign after a device name means the device is included in the search.

  • Page 66: Using Getac Software

    Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management. This chapter briefly introduces the programs. NOTE: The screenshots and other presentations shown in this document are for reference only. They may differ from the actual screens and presentations...

  • Page 67: G-Manager

    G-Manager G-Manager allows you to view, manage, and configure several system functions and feature. At the left side of the G-Manager screen are the menu items. Select an item to open its menu. For detailed information, see the program’s online help. Select About  Help.

  • Page 68: Care And Maintenance

    Chapter 7 Care and Maintenance Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.

  • Page 69: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.

  • Page 70: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended  temperature is between 0 °C (32 °F) and 40 °C (104 °F). (Actual operating temperature depends on product specifications.) Avoid placing the computer in a location subject to high humidity, ...

  • Page 71: Cleaning Guidelines

    LCD image sticking occurs when a fixed pattern is displayed on the  screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use. To maximize the life of the backlight in the display, allow the backlight ...
  • Page 72 Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F) temperature  range. A higher environment temperature will cause the battery pack’s temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range.

  • Page 73: Touchscreen Guidelines

    Touchscreen Guidelines Use the finger or stylus on the display. Using a sharp or metallic object  other than your finger or stylus may cause scratches and damage the display, thereby causing errors. Use a soft cloth to remove dirt on the display. The touchscreen surface ...

  • Page 74: When Traveling

    When Traveling Make sure that the battery pack is fully charged.  Make sure that the computer is turned off and the top cover is securely  closed. Make sure that all the connector covers are closed completely to ensure ...

  • Page 75: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.

  • Page 76: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem.  Make sure that you turn on all peripheral devices before turning on the ...

  • Page 77: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the ...

  • Page 78: Display Problems

    Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of  power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase brightness. ...

  • Page 79: Keyboard And Touchpad Problems

    Check the cables or power cords for correct connections.  For an external device that has its own power switch, make sure that the  power is turned on. Keyboard and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized ...

  • Page 80: Power Management Problems

    Make sure that the disc is not dirty. Clean the disc with a disc cleaning  kit, available in most computer stores. Make sure that the computer supports the disc or the files contained.  You cannot eject a disc. The disc is not properly seated in the drive.

  • Page 81: Software Problems

    Software Problems An application program does not work correctly. Make sure that the software is correctly installed.  If an error message appears on the screen, consult the software  program’s documentation for further information. If you are sure the operation has stop, reset the computer. ...

  • Page 82: Wlan Problems

    WLAN Problems I cannot use the WLAN feature. Make sure that the WLAN feature is turned on.  Transmission quality is poor. Your computer may be in an out-of-range situation. Move your  computer closer to the Access Point or another WLAN device it is associated with.

  • Page 83: Other Problems

    Make sure that your computer is configured with the same security  option (encryption) to the Access Point. Use the Web Manager/Telnet of the Access Point to check whether it is  connected to the network. Reconfigure and reset the Access Point. ...

  • Page 84: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer Reset the computer by any of these methods: Press Ctrl+Alt+Del on the keyboard.

  • Page 85: System Recovery

    System Recovery Using Windows RE Windows has a recovery environment (Windows RE) that provides recovery, repair, and troubleshooting tools. The tools are referred to as Advanced Startup Options. You can access these options by selecting Start  Settings  System  Recovery. There are several choices: System Restore ...

  • Page 86: Using Recovery Partition

    Using Recovery Partition When necessary, you can restore your Windows system to the factory default state by using the “recovery partition” feature. Recovery partition is a portion of your SSD that is set aside by the manufacturer to hold the original image of your system.

  • Page 87: Using The Driver Disc (Optional)

    Using the Driver Disc (Optional) NOTE: You can download the latest drivers and utilities from Getac website http://www.getac.com  Support. The Driver disc contains drivers and utilities required for specific hardware in your computer. Since your computer comes with drivers and utilities pre-installed, you normally do not need to use the Driver disc.

  • Page 88: Appendix A Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications - Intel® Core™ Ultra 5 Processor 125U, 12M Cache, up to 4.30 GHz - Intel® Core™ Ultra 5 Processor 135U, 12M Cache, up to 4.40 GHz - Intel®...
  • Page 89 Parts Specifications Optional Tri antenna pass-through Intel® Gigabit LAN Option: LAN2 Wireless LAN + Bluetooth Intel AX211 2x2 802.11 AX + Bluetooth 5.3 combo WWAN (option) 4G LTE or 5G NR, dual SIM (eSIM and external accessible SIM card) GPS (option) Can be one of the below: - Dedicated GPS (GPS, GLONASS, Galileo, BeiDou and QZSS) - 4G LTE mobile broadband with integrated GPS (GPS, GLONASS,...

  • Page 90: Appendix B Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.

  • Page 91: Safety Notices

    Safety Notices About the Battery If the battery is mishandled, it may cause fire, smoke or an explosion and the battery’s functionality will be seriously damaged. The safety instructions listed below must be followed. Danger Do not immerse the battery with liquid such as water, sea water or soda. ...
  • Page 92 In case of a leaking battery, keep the battery away from flames and do  not touch it. Pack the battery tightly during transport.  Caution Do not use the battery where static electricity (more than 100V) exists  that might damage the protection circuit of the battery. When children are using the system, parents or adults must ensure that ...
  • Page 93 Seek immediate medical attention if a battery is suspected  to be swallowed or inserted inside any part of the body. The coin battery is not user replaceable. It must be replaced by Getac  authorized service centers. Remove and immediately recycle or dispose of used batteries according ...

  • Page 94: About The Ac Adapter

    Even used batteries may cause severe injury or death.  Call a local poison control center for treatment information.  Battery type: CR2016  Nominal battery voltage: 3 V  Non-rechargeable batteries are not to be recharged.  Do not force discharge, recharge, disassemble, heat above 60 °C (140 °F), ...

  • Page 95: Heat Related Concerns

    Do not use the adapter if the cord becomes damaged.  Do not attempt to service the unit. There are no serviceable parts inside.  Replace the unit if it is damaged or exposed to excess moisture. Heat Related Concerns Your device may become very warm during normal use.

  • Page 96: North America

    North America Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 97 25 mm away from the front panel of the device to ensures that the RF exposure levels comply with the RF exposure requirement. Company name Getac Inc. 15495 Sand Canyon Rd., Suite 350 Address Irvine, CA 92618 USA...

  • Page 98: Canada

    Canada Canadian ICES-003 CAN ICES-3(B)/NMB-3(B) This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 99: User Notification Of Take-Back Service

     If you have a Getac computer that needs to go to a recycling house, Getac can help you. Just contact us at (866) 394 – 3822 or by email at GUSA.RecycleProgram@getac.com to obtain a prepaid shipping label at no charge to you, pack up your equipment in a box of your choice and send it off.

  • Page 100: Europe Marking And Compliance Notices

    Der gesamte Text der EU Konformitätserklärung ist verfügbar unter: https://support.getac.com/Portal/Page/846 Español Por la presente, Getac declara que el producto cumple con la Directiva de la UE 2014/53/UE. El texto completo de la declaración UE de conformidad se encuentra a continuación.
  • Page 101 Notices Max power: LTE: 25.7 dBm @ PC3 5GNR: 24 dBm @ PC3 Wi-Fi 2400 MHz ~ 2483.5 MHz: 18 dBm Wi-Fi 5150 MHz ~ 5350 MHz: 19 dBm Wi-Fi 5470 MHz ~ 5725 MHz: 19 dBm Wi-Fi 5725 MHz ~ 5850 MHz: 10 dBm Wi-Fi 5955 MHz ~ 6435 MHz: 22 dBm Wi-Fi 6445 MHz ~ 7055 MHz: 22 dBm Bluetooth 2400 MHz ~ 2483.5 MHz: 10.5 dBm...

  • Page 102: Restriction Of Hazardous Substances (Rohs) Directive

    Restriction of Hazardous Substances (RoHS) Directive EU RoHS Getac products meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment. For more information about RoHS, go to: https://www.getac.com/us/environment/ Company name Getac Technology GmbH.

  • Page 103: Energy Star

    ® Please reference ENERGY STAR related information from http://www.energystar.gov. ® As an ENERGY STAR Partner, Getac Technology Corporation has determined ® that this product meets the ENERGY STAR guidelines for energy efficiency. All Getac products with ENERGY STAR ® logo comply with the ENERGY STAR ®...

  • Page 104: About Battery And External Enclosure Replacement

    Getac authorized service centers. The battery pack is user-replaceable. Replacement instructions can be found in “Replacing the Battery Pack” in Chapter 3. The button cell must be replaced by Getac authorized service centers. Visit the website at http://us.getac.com/support/support-select.html authorized service center information.
  • Page 105 Remove the screws as indicated below (with different colored circles indicating different types of screws). Detach the bottom case. To remove the LCD back over: Remove the screws as indicated below. Open the LCD back cover and the LCD frame.

  • Page 106: Manufacture Date And Labels

    Manufacture Date and Labels The manufacture date is identified by the second and third digits of the product’s serial number. Example: Year Month Code Year Code Month 2021 Jan. 2022 Feb. 2023 Mar. 2024 Apr. 2025 2026 Jun. 2027 Jul. 2028 Aug.
  • Page 107 Manufacturer: Getac Technology Corporation 5F., Building A, No. 209, Sec.1, Nangang Road, Nangang Dist. Taipei City 115018, Taiwan, R.O.C.

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