Tesla MODEL X 2021 Owner's Manual page 278

Troubleshooting Alerts
What to do:
Only Wall Connectors with the same maximum current capabilities can be paired in a load
sharing (circuit breaker sharing) network. Have your electrician inspect the type labels on the
Wall Connectors and make sure the current capabilities match. It is further recommended that
your electrician only pair Wall Connectors with the same part number, as an easy way to make
sure paired units are compatible.
For more information, see the
(CC_a041)
Charge rate reduced - Wall connection hot
Outlet or Wall Connector wiring must be checked
High temperature detected by Wall Connector alerts indicate the building connection to the
Wall Connector is getting too warm, so charging has been slowed to protect the wiring and Wall
Connector.
This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with
the building wiring. This may be caused by a loose building wiring connection to the Wall
Connector and can be fixed quickly by an electrician.
To regain normal charge speed, contact an electrician to inspect the building wiring connection
to the Wall Connector. They should make sure that all wires are properly connected and torqued
according to the installation guide for the Wall Connector.
For more information, see the
(CC_a043)
Wall Connector configuration must be completed
Refer to Installation Guide to enable charging
What this alert means:
Wall Connector configuration is incomplete.
What to do:
The Wall Connector needs to be commissioned to appropriately configure the circuit breaker
size and protective earth connection type.
For more information, refer to Commissioning Procedure in the Wall Connector Installation
Manual. If the issue persists, contact an electrician to inspect the building wiring connection to
the Wall Connector. They should make sure the power output and grounding connections are
properly configured according to the installation guide for the Wall Connector.
For more information, see the
(CP_a004)
Charging equipment not recognized
Try again or try different equipment
The charge port is unable to detect whether a charge cable is inserted or the type of charge
cable connected.
276
installation guide for your Wall Connector.
installation guide for your Wall Connector.
installation guide for your Wall Connector.
MODEL X Owner's Manual