Tesla Model X 2016 Emergency Response Manual
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Tesla Model X 2016 Emergency Response Manual

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INFORMATION FOR FIRST AND SECOND RESPONDERS
EMERGENCY RESPONSE GUIDE
TESLA
MODEL X
ELECTRIC
VERSION: 001

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Summary of Contents for Tesla Model X 2016

  • Page 1 INFORMATION FOR FIRST AND SECOND RESPONDERS EMERGENCY RESPONSE GUIDE TESLA MODEL X ELECTRIC VERSION: 001...

  • Page 2: Table Of Contents

    CONTENTS 0. Emergency Response Sheet Page 1 1. Identification / recognition Page 2 2. Immobilization / stabilization / lifting Page 5 3. Disable direct hazards / safety regulations Page 7 4. Access to the occupants Page 12 5. Stored energy / liquids / gases / solids Page 23 6.

  • Page 3: Emergency Response Sheet

    TESLA MODEL X From 2016—2021 Airbag Stored gas Seatbelt Pedestrian inflator preten- Control protection sioner Unit active system Automatic Gas strut/ High Zone rollover pre-loaded strength requiring protection spring zone special system attention Battery Ultra ca- Fuel tank Gas tank...

  • Page 4: Identification / Recognition

    NOTE: The “D” at the end of the battery badge (or “DUAL MOTOR” badge for newer vehicles) on the RH side of the vehicle indicates that the vehicle is a Dual Motor configuration. NOTE: The Tesla emblem indicates a fully electric vehicle. Vehicle Identification Number (VIN) Model X can be identified by its VIN.
  • Page 5 12V power may not be available and the touchscreen will not be operational. Trying to support 12V power on a vehicle that has been in an accident could lead to a possible 12V electrical fire. Tesla does not recommend attempting to reconnect 12V power. Model X Emergency Response Guide...
  • Page 6 Authenticated phone – A personal smartphone can be set up to communicate with Model X using Bluetooth. If a smartphone is already paired to the vehicle, open the Tesla mobile app on the smartphone and navigate to CONTROLS to unlock or lock Model X.

  • Page 7: Immobilization / Stabilization / Lifting

    2. Immobilization / stabilization / lifting IMMOBILIZATION 1. Chock wheels Model X moves silently, so never assume it is powered off. Drivers can choose a setting that determines whether or not Model X will “creep” when a drive gear is selected. If this setting is off, Model X may not move unless the accelerator pedal is pressed, even if shifted into Drive or Reverse.
  • Page 8 STABILIZATION / LIFTING POINTS The high voltage battery is located under the floor pan. A large section of the undercarriage houses the high voltage battery. When lifting or stabilizing Model X, only use the designated lift areas, as shown in green. WARNING Be careful to not damage the battery pack while stabilizing / lifting the vehicle.

  • Page 9: Disable Direct Hazards / Safety Regulations

    3. Disable direct hazards / safety regulations ACCESS 1. Open the hood (see chapter 4: Access to the Occupants). 2. Remove the access panel by pulling it upward to release the clips that hold it in place. MAIN DISABLE METHOD 1.
  • Page 10 Cable Cut When cut, the First Responder Loop disables 12V power going to the airbag circuit. Cutting of the First Responder Loop also removes 12V power going to the high voltage contactors inside the HV battery pack. Cutting the first responder loop does not disable the 12V battery system.
  • Page 11 Battery Low-Voltage When the vehicle’s hood is opened, the 12V battery is accessible underneath the access panel next to the windshield. When necessary, the negative battery cable should be double cut to open the 12V battery circuit. Care should always be taken to not make contact with the positive and negative battery terminals when double cutting the negative battery cable.
  • Page 12 Airbags Airbags are located in the approximate areas shown. Airbag warning information is printed on the sun visors. When the airbags have been deployed by the Restraint Control Module (RCM), the pyro-technic fuse that deactivates the vehicle’s high voltage system will be simultaneously triggered. Model X is designed to deactivate high voltage in all components and cables outside of the high voltage battery when an airbag is deployed.
  • Page 13 Stored Gas Inflator The stored gas inflators, outlined in red, are located in the A-pillars and in the falcon wing doors. WARNING Rescuers should never cut or crush inflation cylinders. Cutting or compressing cylinders causes catastrophic failure, leading to injury or death. WARNING The RCM has a backup power supply with a discharge time of approximately 10 seconds.

  • Page 14: Access To The Occupants

    4. Access to the occupants NOTE: The seats and steering wheel are electrically powered and may not function after a collision. NOTE: After a collision, the doors and liftgate may not unlock from the outside. Extrication may be required. Opening Doors from the Outside with Power To open the Model X doors from the outside with 12V power enabled, press the exterior handles.
  • Page 15 Opening the Falcon Wing Doors from Inside with Power To open a falcon wing door from inside Model X when the 12V power is on, use the button located on the inside of the B-pillar. 1. B-pillar button Opening the Falcon Wing Doors from Inside without Power Without 12V power, the falcon wing doors can only be opened from the inside of the vehicle.
  • Page 16 Removing the Falcon Wing Door The falcon wing doors open up and over the vehicle. In case of severe damage, you might need to cut or pry the doors from the vehicle. The locations of the hinges and latch are shown in red.
  • Page 17 Moving the Front Seats with Power Model X has electrically powered seats that move with buttons located on the side of the seat closest to the door. The buttons operate only when 12V power is enabled. 1. Moves seat forward/backward and adjust the seat’s height and tilt angle up/down. 2.
  • Page 18 Moving the Second Row Seats with Power Model X is equipped with monopost seats that are electrically powered. There are two ways to adjust the position of these seats: • Touch Controls > Seats on the touchscreen. Press and hold the icon associated with the seat you want to adjust.
  • Page 19 Moving the Second Row Seats without Power Use the mechanical lever located beneath each outboard seating position to move the second row seats forward or rearward. Use the mechanical adjustment lever located at the side of each outboard seating position to adjust the seat backs.
  • Page 20 Moving the Third Row Seats A third row ingress button is located on the backrest of each second row outboard monopost seat. NOTE: The third row seats are electrical/mechanical. With no electrical power, the seat backs will not fold down. To fold a third row seat, press the button located in the top outside corner of the seat.
  • Page 21 Opening the Hood Model X does not have a traditional internal combustion engine. Therefore, the area that would normally house the engine is used as additional storage space. Tesla calls this area the “Front Trunk”. To open the hood, use one of the following methods: •...
  • Page 22 Opening the Liftgate with Power To open the liftgate with 12V power, use one of the following methods: • Touch the associated OPEN button on the touchscreen (Controls > Quick Controls) for the liftgate. • Double-click the liftgate button on the key. •...
  • Page 23 High Strength Zone Model X is heavily reinforced to protect occupants. The A-pillar is made of Ultra High Strength Steel. The B-pillar is made of High Strength Steel with a dual-phase 980 steel pipe that runs from the upper seat belt attachment point to below the door latch striker attachment point. Suitable tools must be used to cut or crush these areas.
  • Page 24 WARNING Always use appropriate tools, such as a hydraulic cutter, and always wear appropriate PPE when cutting Model X. Failure to follow these instructions can result in serious injury or death. WARNING Regardless of the disabling procedure you use, ALWAYS ASSUME THAT ALL HIGH VOLTAGE COMPONENTS ARE ENERGIZED! Cutting, crushing, or touching high voltage components can result in serious injury or death.

  • Page 25: Stored Energy / Liquids / Gases / Solids

    5. Stored energy / liquids / gases / solids 400V WARNING The cells in the HV battery are sealed and there is not enough electrolyte to create a pool of liquid. Clear liquid is likely water. The coolant is blue. High Voltage Components 1.
  • Page 26 High Voltage Battery Pack Model X is equipped with a floor-mounted 400V lithium-ion high voltage battery. Never breach the high voltage battery when lifting from under the vehicle. When using rescue tools, pay special attention to ensure that you do not breach the floor pan. Refer to Chapter 2 Immobilization / Stabilization / Lifting for instructions on how to properly lift the vehicle.
  • Page 27 High Voltage Power Cable / Component High voltage cables are shown in orange. There are high voltage cables that run through the door sill extrusion providing protection to the cables. Do not compromise these high voltage cables with rescue tools. At no time should any high voltage cables be compromised with rescue tools.
  • Page 28 DC-DC Converter and Front Junction Box High voltage is present at the DC-DC converter and front junction box, as outlined in red. The DC-DC converter transforms the high voltage from the high voltage battery to low voltage to charge the Model X 12V battery. The front junction box provides high voltage to various components, such as the battery heater, air conditioning compressor, and cabin heater.

  • Page 29: In Case Of Fire

    (such as a vent or opening from a collision) already exists. Do not open the battery for the purpose of cooling it. Tesla does not recommend placing the vehicle in a large container full of water. The use of a Thermal Imagery Camera or Infrared (TIC or IR) is recommended to monitor battery temperatures during the cooling process.
  • Page 30 Battery fires can take up to 24 hours to fully cool. After suppression and smoke has visibly subsided, a thermal imaging camera can be used to actively measure the temperature of the high voltage battery and monitor the trend of heating or cooling.

  • Page 31: In Case Of Submersion

    7. In case of submersion Treat a submerged Model X like any other submerged vehicle. The body of Model X does not present a greater risk of shock because it is in water. However, handle any submerged vehicle while wearing the appropriate PPE for water rescue. Remove the vehicle from the water and continue with normal high voltage disabling.

  • Page 32: Towing / Transportation / Storage

    This method must not exceed the manufacturer speed rating of the dollies. With this method, Tesla recommends the vehicle faces forward so that the front wheels are lifted and the rear wheels are on dollies.
  • Page 33 The touchscreen is unresponsive if Model X has no 12V power. Use the pull cables located in the front bumper to open the hood and jumpstart the vehicle’s auxiliary 12V battery. Refer to the Roadside Assistance Guide in the glovebox (Touch Controls > Glovebox) or call Tesla Roadside Assistance for instructions.

  • Page 34: Important Additional Information

    Never transport the Model X with rear wheels on the ground. Doing so can lead to significant damage and overheating. In rare cases, extreme overheating may cause the surrounding components to ignite. Contact Us First Responders and Second Responders with emergencies, call Tesla Roadside Assistance. Refer to https://www.tesla.com/support/roadside-assistance for the applicable number.

  • Page 35: Explanation Pictograms Used

    Airbags Knee airbags are only installed in North America and South Korea. 10. Explanation pictograms used In some working environments, the Infrared (IR) device is referred to as a Thermal Imaging Camera (TIC). Refers to the hood of a vehicle and follows with detailed procedure for opening the hood both with and without power available.

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