Tesla MODEL X 2021 Owner's Manual
  1. Manuals
  2. Brands
  3. Tesla Manuals
  4. Automobile
  5. MODEL X 2021
  6. Owner's manual

Tesla MODEL X 2021 Owner's Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
MODEL X
2021 +
OWNER'S MANUAL
Software version: 2022.12
North America

Advertisement

Table of Contents
loading

Related Manuals for Tesla MODEL X 2021

Summary of Contents for Tesla MODEL X 2021

  • Page 1 MODEL X 2021 + OWNER'S MANUAL Software version: 2022.12 North America...
  • Page 2 You can find safety information in your Model X Owner's Manual on the touchscreen. For detailed information about your Model X, go to the Tesla website for your region, log on to your Tesla account, or sign up to get an account.

  • Page 3: Table Of Contents

    Identification Labels..........230 Autopilot............103 Vehicle Loading............231 About Autopilot............. 103 Dimensions and Weights........234 Traffic-Aware Cruise Control......106 Subsystems..............237 Autosteer..............112 Wheels and Tires...........239 Navigate on Autopilot...........118 Roadside Assistance........ 246 Traffic Light and Stop Sign Control....121 Autopark..............129 Contacting Tesla Roadside Assistance..246...
  • Page 4 Contents Instructions for Transporters......247 Consumer Information......252 About this Owner Information......252 Disclaimers.............. 254 Reporting Safety Defects........256 Radio Regulatory Compliance......257 Troubleshooting Alerts........260 Index.............. 308...

  • Page 5: Overview

    Exterior Overview NOTE: Depending on market region, vehicle configuration, and options purchased, your vehicle may look slightly different than described. 1. Exterior lights (Lights on page 2. Door handles (Doors on page 3. Charge port (Charging Instructions on page 204) 4.

  • Page 6: Interior Overview

    Interior Overview 1. Interior door handles (Doors on page 2. Left steering yoke buttons ◦ Left Scroll Button (Left Scroll Button on page ◦ High Beam Headlights (High Beam Headlights on page ◦ Turn Signals (Turn Signals on page 3. Instrument panel (Instrument Panel on page 4.
  • Page 7 Interior Overview 14. Hazard warning lights (Hazard Warning Flashers on page 15. Secondary drive mode selector (Shifting on page 16. Glovebox (Glovebox on page 1. Rear touchscreen (Rear Touchscreen on page 2. USB ports (USB Ports on page 3. Rear cup holders (Interior Storage and Electronics on page 4.

  • Page 8: Touchscreen Overview

    Touchscreen Overview In addition to the instrument panel, Model X is equipped with a front and rear touchscreen. NOTE: Throughout this Owner's Manual, the front touchscreen is referred to as the "touchscreen" whereas the rear touchscreen is referred to as the "rear touchscreen". WARNING: Always pay attention to road and traffic conditions when driving.
  • Page 9 Touchscreen Overview 5. My Apps: For one-touch access to frequently used apps and controls, you can choose what displays here. See Customizing My Apps on page 6. App Launcher: Touch the app launcher to open the app tray. Then touch any app to open it. The app you choose displays on top of the map.
  • Page 10 Touchscreen Overview 1. Temperature: Touch the arrows to decrease/increase cabin temperature. 2. Media: Play, pause, skip or rewind through the currently playing song (see Media on page 171). 3. Rear fan: Touch to turn the rear fan on or off, to adjust fan speed and control the direction of air flow from the rear vents (see Adjusting the Front and Rear Vents on page 160).

  • Page 11: Opening And Closing

    NOTE: If multiple vehicles are linked to your Tesla account, you must ensure that • Key card - Tesla provides a key card that the vehicle you want the mobile app to communicates with Model X using short...
  • Page 12 Pairing a Bluetooth Phone on page 177). Key Card Tesla provides you with two Model X key NOTE: If enabled, Walk-Away Door Lock (see cards, designed to fit in your wallet. Walk-Away Door Lock on page operates only when you walk away using a To use a key card to unlock or lock Model X, phone key or passive key fob.
  • Page 13 Keys WARNING: Model X falcon wing doors ◦ Hold the button down for one to two have several sensors to detect the seconds to open the charge port presence of an object in the door's door. path. In most cases, when an object is detected, the door stops moving.
  • Page 14 Keys NOTE: Model X supports up to four different key fobs. CAUTION: Protect the key from impact, high temperatures, and damage from liquids. Avoid contact with solvents, waxes, and abrasive cleaners. Passive Locking and Unlocking Locking and unlocking Model X with your key fob is conveniently hands-free.
  • Page 15 You can also pry the cover off by placing a small flat-bladed NOTE: CR2354 batteries can be tool, a fingernail, or the Tesla-provided purchased from any retailer that sells tool against the lanyard cord. batteries.
  • Page 16 Keys Managing Keys To display a list of all keys (phone keys, key cards, and key fobs) that can access your Model X, touch Controls > Locks. An icon displays next to each key to indicate whether the key is a phone key, key card, or key fob. Use this list to manage keys that have access to your Model X.

  • Page 17: Doors

    Doors Opening and Closing Front WARNING: Before allowing an automated feature to open or close a Doors from Outside front door (rather than doing so manually), it is important to check that Model X doors are electrically powered. When the area around the door is free of you approach Model X carrying a key, the obstacles (such as people and doors automatically unlock.
  • Page 18 Doors movement may extend further outward but NOTE: If Model X is locked, using the switch lower, whereas if an object is detected beside (illustrated above) the first time unlocks the the door, the door may extend outward much associated door. Pulling it a second time less.
  • Page 19 Doors WARNING: Whenever a front door is Obstacle Detection partially open (approximately 20°) as you are opening or closing the A falcon wing door stops moving when one of associated falcon wing door, you its many sensors detects an obstacle, or when MUST keep your hands (or any object) the door senses resistance because it has away from the opening edge of the...
  • Page 20 Doors Opening Interior Doors with No Front Door Reset Power Since your Model X does not have traditional door handles that you can pull from the To open a front door in the unlikely situation outside, it is equipped with pop actuators when Model X has no power, pull up the (sometimes referred to as "ice breakers") that manual door release located in front of the...
  • Page 21 Doors WARNING: The pop actuator will • You check the Exclude Home checkbox attempt to retract back into the and Model X is parked at the location you door almost immediately after the have designated as Home. For details on door handle is pressed or pulled.

  • Page 22: Windows

    Windows Opening and Closing WARNING: Before closing a window, it is the driver’s responsibility to ensure that all occupants, especially children, Press down on a switch to lower the do not have any body parts extended associated window. Window switches operate through the window’s opening.

  • Page 23: Rear Trunk

    Rear Trunk Opening NOTE: In emergency situations, you can override an open or close command by grasping the liftgate to stop it in place. To open the rear trunk, ensure Model X is in Park, then do one of the following: If Model X detects a low ceiling (for example, in a garage), it opens the liftgate (and falcon •...
  • Page 24 Rear Trunk CAUTION: Never load more than 220 1. Open the trunk, then manually lower or lbs (100 kg) in the upper raise the liftgate to the desired opening compartment of the rear trunk or height. more than 175 lbs (80 kg) in the lower 2.

  • Page 25: Front Trunk

    Front Trunk Opening 2. Place both hands on the front of the hood in the areas shown (in green), then press down firmly to engage the latches. To open the front trunk, ensure Model X is in Park, and then do one of the following before 3.
  • Page 26 Front Trunk CAUTION: To prevent damage: NOTE: The interior release button glows following a brief exposure to ambient light. • Apply pressure only to the green WARNING: People should never climb areas shown. Applying pressure to inside the front trunk. Never shut the the red areas can cause damage.
  • Page 27 Front Trunk 4. Connect the low voltage power supply's red positive (+) cable to the red positive (+) terminal. 5. Connect the low voltage power supply's black negative (-) cable to the black negative (-) terminal. NOTE: Applying external low voltage power to these terminals only releases the hood latches.

  • Page 28: Interior Storage And Electronics

    Interior Storage and Electronics Center Console NOTE: If you leave the glovebox open, its light eventually turns off. In addition to housing an RFID transmitter NOTE: The glovebox locks whenever closed that reads key fobs and key cards (see Keys and you lock Model X using the mobile app, on page 9), the center console includes cup...
  • Page 29 Interior Storage and Electronics USB Drive Requirements for Recording Videos NOTE: For saving Sentry Mode and Dashcam footage, Tesla recommends using the USB port located in the glovebox. Doing so increases security and minimizes power consumption. One or more features on your Model X...
  • Page 30 Interior Storage and Electronics If Model X is unable to format the flash drive, • Recent Clips: When recording, Dashcam you must format it using a computer. continuously saves footage to Recent Remember to manually create the TeslaCam Clips in 60-minute cycles. Footage is folder (if equipped).
  • Page 31 NOTE: The wireless phone charger may not However, if you do use a non-Tesla work if your phone case is too large or is accessory and notice any malfunctions made of metal. Try removing the phone from or unexpected behavior, such as its case before placing it on the charger.
  • Page 32 Interior Storage and Electronics To turn Active Road Noise Reduction on or off, open the Media Player and touch Audio Settings icon > Options > Active Road Noise Reduction. This may require several minutes of driving time to calibrate before enabling. NOTE: To ensure active noise reduction operates effectively, avoid covering the microphones (with seat covers, etc.).

  • Page 33: Sun Visors

    Sun Visors The sun visors in Model X are held in place by magnets. To protect occupants from sunlight coming through the windshield, release the sun visor from the pillar and pivot it toward the rear view mirror until the magnet snaps into place.

  • Page 34: Seating And Safety Restraints

    Front and Rear Seats Correct Driving Position Adjusting Front Seats The seat, head support, seat belt and airbags work together to maximize your safety. Using these correctly ensures greater protection. Position the seat so you can wear the seat belt correctly, while being as far away from the front airbag as possible: 1.
  • Page 35 Front and Rear Seats WARNING: Riding in a moving vehicle Folding Second Row Seats with the seat back reclined can result (Bench) in serious injuries in a collision, as you could slide under the lap belt or be The second row seat backs on bench seats propelled into the seat belt.
  • Page 36 Front and Rear Seats WARNING: Before driving, ensure the seat is locked in position. You may need to pull the seat forward or backward until it clicks into place. Accessing Third Row Seats (if equipped) Bench Seats If your vehicle is equipped with bench seats, a button is located on the backrest of each second row outboard bench seat.
  • Page 37 Front and Rear Seats WARNING: After you use the third row WARNING: Do not use the third row ingress button to access the third row ingress button located on the backrest seats, push the bench seats back to of a second row outboard seat when a their seating position, ensuring the child or occupant is seated in the seats are securely latched into...
  • Page 38 Front and Rear Seats WARNING: To avoid burns resulting from prolonged use, individuals who have peripheral neuropathy, or whose capacity to feel pain is limited because of diabetes, age, neurological injury, or some other condition, should exercise caution when using the climate control system and seat heaters.

  • Page 39: Seat Belts

    The stay on, contact Tesla. seat belt should lay flat across the mid-point of your collar bone while in the correct...
  • Page 40 Ensure there is no obstruction that prevents the belt from fully retracting. The belt should not hang loose. If a seat belt does not fully retract, contact Tesla. Wearing Seat Belts When Pregnant Do not put the lap or shoulder sections of the seat belt over the abdominal area.
  • Page 41 WARNING: Seat belts that have been worn in a collision must be inspected 1. With the seat belt fastened, give the or replaced by Tesla, even if damage webbing nearest the buckle a quick pull. to the assembly is not obvious.
  • Page 42 WARNING: When seat belts are not in use, they should be fully retracted and not hanging loose. If a seat belt does not fully retract, contact Tesla. WARNING: The seat belt system has no user serviceable parts and may contain pyrotechnics. Do not disassemble, remove, or replace components.

  • Page 43: Child Safety Seats

    Child Safety Seats Guidelines for Seating Children Your Model X seat belts are designed for adults and larger children. You must restrain infants and small children in rear seats only, and you must use a suitable child safety seat appropriate for the child’s age, weight, and size.
  • Page 44 Child Safety Seats Choosing a Child Safety Seat All children age 12 and under should ride in the second and third row seats. Always use a child safety seat suitable for a young child’s age and weight. The following table is based on child safety seat recommendations determined by the National Highway Traffic Safety Administration (NHTSA) in the United States (for more information, go to www.nhtsa.gov/equipment/car-...
  • Page 45 Child Safety Seats Seating Larger Children The automatic locking retractor (ALR) feature is not used for booster seats in which a large child is restrained by the vehicle's seat belts If a child is too large to fit into a child safety directly, and therefore not using a child safety seat, but too small to safely fit into the seat's integrated restraints.
  • Page 46 Child Safety Seats button, illustrated below. The button is WARNING: Before driving after located on the seat back, directly above its installing a child seat in the second associated anchor. row, ensure that a "seat unlocked" warning does NOT display on the Bench Seats touchscreen or instrument panel.
  • Page 47 Child Safety Seats NOTE: To accommodate large rear-facing LATCH child safety seats, you may need to move the seat in the full rearward position, and move the corresponding front seat forward to the mid-track position (up to 13 Monopost Seats cm forward of the rearmost position), raise the seat upward (3 cm from its lowest position), and angle the seat back to 15...
  • Page 48 Child Safety Seats Attaching Upper Tether Straps If an upper tether strap is provided, attach its hook to the anchor point located on the back of the second and third row (if equipped) seats. NOTE: The location of anchor points may not be readily visible but can be found by identifying a slice in the seat's material.
  • Page 49 Child Safety Seats 2. If the seat moves more than one inch (2.5 cm), it is too loose. Tighten the belt or reconnect the LATCH retained child safety seat. 3. If you are unable to reduce slack, try a different seat location or try another child safety seat.
  • Page 50 Child Safety Seats WARNING: When seating larger children, make sure the child's head is supported and the child’s seat belt is properly adjusted and fastened. The shoulder portion of the belt must be away from the face and neck, and the lap portion must not be over the stomach.

  • Page 51: Airbags

    Airbags Location of Airbags Airbags are located in the approximate areas shown below. Airbag warning information is printed on the sun visors. Model X is equipped with an airbag and lap/shoulder belt at both front seating positions. The airbag is a supplemental restraint at those seating positions. All occupants, including the driver, should always wear their seat belts whether or not an airbag is also provided at their seating position to minimize the risk of severe injury or death in the event of a crash.
  • Page 52 The status of the passenger front airbag disabilities in a way that may affect displays on the touchscreen: the airbag system, contact Tesla. Types of Airbags The Passenger Airbag Off indicator displays only when the passenger Model X has the following types of airbags: front airbag is OFF.
  • Page 53 20 lbs (9 kg) or less, it will take the touchscreen approximately six seconds to display the status, PASS AIRBAG OFF. If it fails to do so, contact Tesla Service and do not seat a child in the front passenger seating position.
  • Page 54 (for still incorrect, instruct passengers to ride in example, by pushing their feet against the the rear seats and contact Tesla to have the floor or pressing on the center console or airbag system checked.
  • Page 55 Incorrect seating position - the passenger replaced by Tesla. must not slide forward on the seat cushion: In a collision, in addition to the airbags inflating:...
  • Page 56 Model X. which case it turns off within WARNING: Passengers shouldn't lean a few seconds. If it remains their heads against doors. Doing so lit, contact Tesla can cause injury if a curtain airbag immediately and do not inflates. drive.

  • Page 57: Driving

    Driver Profiles Creating a Driver Profile the Easy Entry setting is associated with a driver's profile, the steering yoke and driver's seat automatically adjust when in Park and When you first adjust the driver’s seat, the driver's seat belt is unbuckled, allowing an steering yoke position, or exterior side easy exit from Model X.
  • Page 58 NOTE: Model X supports up to 10 driver need to enter a PIN because you are already profiles. You can link multiple keys to a driver required to log into the app using your Tesla profile, but you cannot link multiple driver Account credentials.

  • Page 59: Steering Yoke

    In town, on page 183). Model X feels easier to drive and park. ◦ Standard - Tesla believes that this *The behaviors associated with the buttons setting offers the best handling and for headlight high beams and wipers vary response in most conditions.
  • Page 60 Steering Yoke Left Scroll Button Right Scroll Button Use the scroll button on the left side of the Use the scroll button on the right side of the steering yoke to adjust the position of the steering yoke to control Autopilot features mirrors and steering yoke.
  • Page 61 Steering Yoke Horn To sound the horn, press and hold the horn button on the right side of the steering yoke. Driving...

  • Page 62: Mirrors

    Mirrors Adjusting Exterior Mirrors Mirrors remain folded until your driving speed reaches 31 mph (50 km/h), or until you touch Controls > Unfold Mirrors. You can also fold/ Adjust the exterior mirrors by touching unfold mirrors manually, or fold mirrors Controls >...
  • Page 63 Mirrors CAUTION: Mirrors may not automatically fold if you return to a saved location driving faster than 3 mph (5 km/h). NOTE: When you leave the saved location, mirrors remain folded until your driving speed reaches 31 mph (50 km/h), or until you touch Controls >...

  • Page 64: Starting And Powering Off

    Starting and Powering Off Starting When you open a door to enter Model X, the instrument panel and touchscreen power on and you can operate all controls. To shift Model X, press the brake pedal and swipe up for Drive or down for Reverse on the touchscreen's drive mode strip (see Shifting on page...
  • Page 65 2. Hold down both scroll buttons on the steering yoke until the touchscreen turns black. 3. After a few seconds, the Tesla logo appears. Wait approximately 30 seconds for the touchscreen to restart. If the touchscreen is still unresponsive or...

  • Page 66: Shifting

    Shifting Auto Shift out of Park Shifting Using the Touchscreen NOTE: Auto Shift out of Park is a BETA When you press the brake pedal when feature and is disabled by default. parked, the drive mode strip displays on one side of the touchscreen.
  • Page 67 Shifting If you try to shift when it is prohibited by the NOTE: When the touchscreen is available for current driving speed, the instrument panel shifting and you have manually activated the displays an alert, a chime sounds, and the drive mode selector on the center console, drive mode does not change.
  • Page 68 Shifting Reverse 3. Touch Controls > Service > Towing. The touchscreen displays a message reminding you how to properly transport To manually shift into Reverse, swipe down on Model X. the drive mode strip located on the touchscreen or, if the touchscreen is 4.

  • Page 69: Lights

    Lights Controlling Lights CAUTION: Ensure the headlights and rear lights are on during low visibility conditions (for example, when it is Touch Controls > Lights to control the lights. dark, foggy, snowy, or the road is wet, etc.). The rear tail lights are off while NOTE: You can also access an abbreviated daytime running lights are on.
  • Page 70 Lights If you turn on Auto High Beam, headlights NOTE: When you touch or press the high automatically switch from high beam beam headlight button on the left side of the headlights to low beam headlights when light steering yoke, the touchscreen displays an is detected in front of Model X.
  • Page 71 Rear Reading Lights If the AFS fails, the instrument panel displays an alert. Contact Tesla Service. Model X is equipped with a reading light on each side of the rear seats, located above the door and next to the coat hangers (see...
  • Page 72 Lights When a turn signal is operating, the corresponding indicator lights up on the instrument panel and you can hear a clicking sound. Hazard Warning Flashers To turn on the hazard warning flashers, press the button on the drive mode selector located at the front of the center console.

  • Page 73: Instrument Panel

    Instrument Panel Instrument Panel Overview The instrument panel changes depending on whether Model X is: • Off or Parked (shown below). • Driving (see Instrument Panel - Driving on page 72). • Charging (see Charging Instructions on page 204). When Model X is off or Parked, the instrument panel shows remaining estimated range, vehicle status, and outside temperature.
  • Page 74 Instrument Panel Instrument Panel - Driving When Model X is driving (or ready to drive), the instrument panel shows your current driving status and a real-time visualization of the road as detected by the Autopilot components (see About Autopilot on page 103).
  • Page 75 77. Contact Airbag safety. If this red Tesla immediately. indicator does not flash on briefly when Model X prepares to drive, or if it remains on, contact Tesla A parking brake fault is immediately. See Airbags detected. Contact Tesla. on page...
  • Page 76 Traction Control on page 80. If this indicator remains on, a fault is Low beam headlights are detected and you should immediately contact Tesla. If a fault is detected that reduces the performance High beam headlights are of the air suspension on.
  • Page 77 Instrument Panel Indicator Description Model X is in Transport mode and can roll freely. It does not automatically shift into Park when you exit. See Activate Transport Mode on page 248. Trailer mode (if equipped) is active. See Towing and Accessories on page A blue snowflake appears when some of the energy...

  • Page 78: Wipers And Washers

    Wipers and Washers Wipers and Washers ◦ Auto - Model X detects whether or not it is raining. When liquid is detected on the windshield, Model X You can access wiper settings by touching determines the optimal frequency of the wiper button on the steering yoke or the wipers.

  • Page 79: Braking And Stopping

    Model X braking Hydraulic Boost system, contact Tesla immediately. Compensation will be active Model X has an anti-lock braking system (see Hydraulic Boost...
  • Page 80 CAUTION: If brakes are not normally accelerate lightly may need to use functioning properly, stop the vehicle slightly harder accelerations while the when safety permits and contact Tesla recalibration is in progress. Service. WARNING: In snowy or icy conditions Model X may experience traction loss during regenerative braking.
  • Page 81 To brake indicator lights up on replace the brake pads, contact Tesla Service. the instrument panel. Brakes must be periodically inspected visually by removing the tire and wheel. For detailed...

  • Page 82: Traction Control

    If the indicator stays on, a fault is detected with the traction control system. Contact Tesla Service. WARNING: Traction control cannot prevent collisions caused by driving dangerously or turning too sharply at high speeds.

  • Page 83: Park Assist

    Park Assist How Park Assist Works Model X has several sensors designed to detect the presence of objects. When driving slowly in Drive or Reverse (for example, when parking), the vehicle alerts you if an object is detected in close proximity of your Model X. Objects are only detected in your chosen direction;...
  • Page 84 Park Assist When driving with the Camera app displayed CAUTION: Shorter objects that are on the touchscreen, you can switch to the detected (such as curbs or low Park Assist view when driving at speeds barriers) can move into the blind below 5 mph (8 km/h).

  • Page 85: Vehicle Hold

    Vehicle Hold When Model X is stopped, Vehicle Hold can continue to apply the brakes even after you remove your foot from the brake pedal. When driving on a hill or on a flat surface, brake as you normally would. After coming to a complete stop, simply press the brake pedal again (until the instrument panel displays the Vehicle Hold indicator light) to enable Vehicle...

  • Page 86: Acceleration Modes

    Acceleration Modes Touch Controls > Pedals & Steering > WARNING: Drag Strip Mode is Acceleration to choose a preferred designed for use on closed circuit acceleration mode: driving courses only. It is the driver’s responsibility to ensure that driving style and acceleration do not •...

  • Page 87: Trip Information

    Trip Information Displaying Trip Information Trip information displays on the touchscreen when you touch Controls > Trips. For the current trip, you can display distance, duration and average energy usage. You can also show distance and total and average energy used since your last charge and for additional trips.

  • Page 88: Getting Maximum Range

    • Lighten your load by removing any • Sentry mode. unnecessary cargo. • Tesla or third-party mobile app requests. • Fully raise all windows. Tips to Maximize Range • Features such as Sentry Mode and Cabin Overheat Protection can impact range.
  • Page 89 Getting Maximum Range • Minimize the use of DC chargers (such as Superchargers) for optimal Battery health. It is normal for estimated range to decrease slightly over the first few months before leveling off. Over time, you may see a gradual, but natural, decrease in range at full charge –...

  • Page 90: Rear Facing Camera(S)

    Rear Facing Camera(s) Camera Location WARNING: Never depend on the cameras to inform you if the area behind you is free of objects and/or Model X is equipped with a rear view camera people. The cameras may not detect located above the rear license plate. objects or barriers that can potentially cause damage or injury.

  • Page 91: Pedestrian Warning System

    WARNING: If sound cannot be heard, pedestrians may not be aware of your oncoming vehicle, which may increase the likelihood of a collision resulting in serious injury or death. If the Pedestrian Warning System is not operating, immediately contact Tesla. Driving...

  • Page 92: Towing And Accessories

    Model based on market region. Before attempting to X hitch, always check to ensure that the install a non-Tesla carrier, review the product maximum weight is not exceeded. When information to ensure compatibility.
  • Page 93 SAE Class II - 3500 lb (1588 kg) *Tesla recommends a separate braking system on trailers with a loaded weight of over 1000 lbs (450 kg). The braking system must be appropriate for the weight of the trailer. Follow the instructions provided by the trailer brake manufacturer to ensure that trailer brakes are properly installed, adjusted, and maintained.
  • Page 94 Towing and Accessories Tire Pressures when Towing • Observe all regulations and legal requirements in your state/region that apply to trailer towing. Failure to comply When towing a trailer, tire pressures must be with regulations can compromise your adjusted to accommodate the additional load. safety.
  • Page 95 Some, or all, When towing a loaded trailer that weighs trailer lights may not be more than 1000 lbs (450 kg), Tesla functioning. Pull over as recommends that the trailer be equipped with soon as safety permits and...
  • Page 96 Towing and Accessories purchased separately, and the required 4-pin 3. Peel back the carpet to expose Model X's pigtail connector can be ordered from Tesla 4-pin connector on the wiring harness. Service. Follow these steps to connect a brake controller: 1.
  • Page 97 Towing and Accessories Towing Guidelines • A second person places the wheel chocks under the wheels on the downgrade side of the vehicle's tires. Model X is designed primarily as a passenger- carrying vehicle. Towing a trailer puts • When the chocks are in place, release the additional load on the motor(s), drive train, brake pedal and ensure the chocks hold brakes, tires, and suspension and significantly...
  • Page 98 Towing and Accessories 1. Remove the dust cover from the hitch housing. CAUTION: Always remove the ball NOTE: Model X may have two push clips that secure the dust cover to the vehicle. mount before installing or removing To open, use a sharp object, such as a flat the hitch receiver from the vehicle (see Attaching and Removing the Ball...
  • Page 99 Towing and Accessories NOTE: Tesla recommends making a note of the key code. You need this code if you lose the keys and need to order a replacement. WARNING: Be careful when 9. Close the dust cover to prevent dirt and turning the locking cylinder.
  • Page 100 Towing and Accessories Attaching and Removing the Ball Mount The Model X towing package does not include a ball mount. You must purchase a ball mount suitable for the type of trailer you are towing. The Model X hitch receiver supports a ball mount up to 8”...
  • Page 101 Towing and Accessories WARNING: Use only the electrical connection designed by Tesla. Do not attempt to directly splice or attempt to connect trailer electrical wiring using any other method. Doing so can damage the vehicle electrical system and cause malfunctions.

  • Page 102: Cold Weather Best Practices

    • Use the mobile app to schedule a service freeze in place. To achieve maximum range appointment for Tesla to provide and performance, it is helpful to warm the hydrophobic coating to your windows for cabin and Battery before you leave.
  • Page 103 Battery heating. Follow charge. these suggestions to reduce energy consumption: NOTE: Tesla recommends using Trip Planner to navigate to a Supercharger for at least • Use seat heaters to keep warm. Seat 30-45 minutes before arrival to ensure...
  • Page 104 Cold Weather Best Practices • Use the mobile app to precondition your vehicle to help thaw ice on the charge port latch so that the charge cable can be removed or inserted (see Mobile App on page 197). NOTE: You can also prevent the occurrence of a charge port latch freezing in place by using the Schedule settings (see Scheduled...

  • Page 105: Autopilot

    About Autopilot How It Works Your Model X includes the following components that actively monitor the surrounding area: 1. A camera is mounted above the rear license plate. 2. Ultrasonic sensors are located in the front and rear bumpers. 3. A camera is mounted in each door pillar. 4.
  • Page 106 118) NOTE: Model X must repeat the calibration • Traffic Light and Stop Sign Control (see process if the cameras are serviced by Tesla, Traffic Light and Stop Sign Control on and in some cases, after a software update. page...

  • Page 107: About Autopilot

    The debris can damage the surface of the CAUTION: If a windshield replacement lens when wiped. is needed, take your vehicle to Tesla Service. This ensures appropriate CAUTION: Do not use chemical-based handling and mounting of the or abrasive cleaners.

  • Page 108: Traffic-Aware Cruise Control

    Traffic-Aware Cruise Control NOTE: Depending on market region, vehicle WARNING: Do not use Traffic-Aware configuration, options purchased, and Cruise Control on winding roads with software version, your vehicle may not be sharp curves, on icy or slippery road equipped with Traffic-Aware Cruise Control, surfaces, or when weather conditions or the feature may not operate exactly as (such as heavy rain, snow, fog, etc.)
  • Page 109 Traffic-Aware Cruise Control NOTE: If Autosteer Activation is set to Set Traffic-Aware Cruise single-click, pressing the right scroll wheel Control Chime once also activates Autosteer (which includes Traffic-Aware Cruise Control). If you want a chime to sound when you engage or cancel Traffic-Aware Cruise 2.
  • Page 110 Traffic-Aware Cruise Control NOTE: When Traffic-Aware Cruise Control is WARNING: Traffic-Aware Cruise actively slowing down Model X to maintain Control may be unable to provide the selected distance from the vehicle ahead, adequate speed control because of brake lights turn on to alert other road users limited braking capability and hills.
  • Page 111 (5 km/h) increments – to as slow as 25 mph immediate corrective action. (40 km/h) – to better match the reported speeds of other Tesla vehicles that have Overtake Acceleration driven at that specific location. To override this and continue cruising at your set speed, tap the accelerator pedal.
  • Page 112 Traffic-Aware Cruise Control Acceleration cancels when one of the WARNING: Traffic-Aware Cruise conditions happen: Control cancels, or may not be available, in the following situations: • You reach your set cruising speed. • You press the brake pedal. • Changing lanes takes too long. •...
  • Page 113 Traffic-Aware Cruise Control Model X has fully stopped but is in a HOLD state. If safe, press the accelerator pedal to resume cruising at the set speed. Limitations Traffic-Aware Cruise Control is particularly unlikely to operate as intended in the following types of situations: •...

  • Page 114: Autosteer

    Autosteer NOTE: Depending on market region, vehicle To indicate that Autosteer is configuration, options purchased, and available (but not actively software version, your vehicle may not be steering Model X), the equipped with Autosteer, or the feature may instrument panel displays a not operate exactly as described.
  • Page 115 Autosteer CAUTION: If available in your market Restricted Speed region, Model X detects lights from an emergency vehicle when using On a controlled-access highway, the cruising Autosteer at night on a high speed speed reflects the speed limit, taking into road, the driving speed is consideration any offset you've specified automatically reduced and the...
  • Page 116 Autosteer Autosteer requires that you pay attention to • A door is opened. your surroundings and remain prepared to • An Automatic Emergency Braking event take control at any time. If Autosteer still does occurs (see Collision Avoidance Assist on not detect your hands on the steering yoke, page 142).
  • Page 117 Autosteer WARNING: Do not use Auto Lane • Midway through the lane change, Model X Change on roads where traffic must detect the target lane's outside lane conditions are constantly changing marking. If this lane marking is not and where bicycles and pedestrians detected, the lane change is aborted and are present.
  • Page 118 Autosteer and Model X reduces the driving speed as WARNING: The Stop Light and Stop appropriate. To temporarily override this Sign Warning feature does not apply feature, press the accelerator pedal. the brakes or decelerate Model X and may not detect all stop lights and stop WARNING: Never depend on signs.
  • Page 119 Autosteer • Bright light (such as direct sunlight) is interfering with the view of the camera(s). • The sensors are affected by other electrical equipment or devices that generate ultrasonic waves. • A vehicle is detected in your blind spot when you engage the turn signal.

  • Page 120: Navigate On Autopilot

    Navigate on Autopilot NOTE: Depending on market region, vehicle • Speed Based Lane Changes: Navigate on configuration, options purchased, and Autopilot is designed to perform both software version, your vehicle may not be route-based and speed-based lane equipped with Navigate on Autopilot, or the changes.
  • Page 121 Navigate on Autopilot WARNING: If you turn off Require Lane Change Confirmation, Navigate on Autopilot notifies you of upcoming lane changes and off- ramps, but it remains your responsibility to monitor the environment and maintain control of Model X at all times. Lane changes can occur quickly and suddenly.
  • Page 122 Navigate on Autopilot WARNING: Navigate on Autopilot may NOTE: If you ignore a route-based lane not always attempt to exit at an off- change suggestion (for example, you are ramp or change lanes, even when an driving in the left lane while approaching an exit or lane change is determined by off-ramp on the right side of the highway), the navigation route.

  • Page 123: Traffic Light And Stop Sign Control

    BETA feature and works best on roads that the vehicle's cameras, greater accuracy is are frequently driven by Tesla vehicles. Traffic achieved when using the most recent Light and Stop Sign Control attempts to stop map data.
  • Page 124 Traffic Light and Stop Sign Control NOTE: If, after you briefly press the WARNING: Never depend on Traffic accelerator pedal to confirm that you want to Light and Stop Sign Control to continue through the intersection, the traffic determine whether to stop at, or signal changes before you enter the proceed through, an intersection.
  • Page 125 Traffic Light and Stop Sign Control Traffic Lights When driving with Autosteer or Traffic-Aware Cruise Control engaged, and Traffic Light and Stop Sign Control enabled, Model X is designed to respond as follows when approaching intersections controlled by a traffic light: Type of Traffic Light Vehicle Intended Response At a solid green traffic light, or at a traffic light that...
  • Page 126 Traffic Light and Stop Sign Control Type of Traffic Light Vehicle Intended Response Model X slows down and comes to a complete stop at the red stop line displayed on the instrument panel. When you want to proceed through the intersection (for example, the light turns green again), you must briefly press the accelerator pedal.
  • Page 127 Traffic Light and Stop Sign Control Type of Traffic Light Vehicle Intended Response Model X slows down and comes to a complete stop at the red stop line displayed on the instrument panel. When you want to proceed through the intersection (for example, traffic laws and conditions indicate it is safe and legal to proceed), you must briefly press the accelerator pedal.
  • Page 128 Traffic Light and Stop Sign Control Stop Signs and Road Markings When driving with Autosteer or Traffic-aware Cruise Control engaged, and Traffic Light and Stop Sign Control enabled, Model X is designed to respond as follows when approaching intersections controlled by stop signs, stop lines, or road markings: Type of Intersection Vehicle Intended Response Model X assumes the right of way and continues straight...
  • Page 129 Traffic Light and Stop Sign Control Type of Intersection Vehicle Intended Response Model X slows down and comes to a complete stop at the red stop line displayed on the instrument panel. When you want to proceed through the intersection, you must briefly press the accelerator pedal.
  • Page 130 Traffic Light and Stop Sign Control WARNING: At crosswalks, Model X may slow down and may stop, depending on whether the crosswalk is controlled by a traffic light and whether the cameras detect pedestrians, bicyclists, etc. in the crosswalk. Pay particular attention at crosswalks and be prepared to take over at any time.

  • Page 131: Autopark

    Autopark NOTE: Depending on market region, vehicle • Your driving speed must be below 13 mph configuration, options purchased, and (21 km/h). If driving too fast, Autopark software version, your vehicle may not be may not be able to accurately detect your equipped with Autopark.
  • Page 132 Autopark 3. Release the steering yoke, shift Model X • Model X detects that the driver is exiting into Reverse, then touch Start Autopark the vehicle. on the touchscreen. • A door is opened. 4. Release the steering yoke, then touch and •...

  • Page 133: Summon

    Summon NOTE: Depending on market region, vehicle • Bumper Clearance: Set the distance that configuration, options purchased, and you want Summon to stop from a software version, your vehicle may not be detected object (for example, you may equipped with Summon, or the feature may want Summon to stop within just a few not operate exactly as described.
  • Page 134 Summon WARNING: Always ensure that Summon shifts Model X into Drive or Reverse Model X is fully in or out of a (based on the direction you specified) and garage before HomeLink lowers drives into or out of the parking space. When the garage door.
  • Page 135 Summon WARNING: Model X cannot detect 1. On the touchscreen, ensure that Require obstacles that are located lower than Continuous Press is disabled (touch the bumper, are very narrow, or are Controls > Autopilot > Customize hanging from a ceiling (for example, Summon >...
  • Page 136 Summon • A raised concrete edge is detected. Summon does not move Model X over an edge that is higher than approximately 1 in (2.5 cm). • One or more of the ultrasonic sensors is damaged, dirty, or obstructed (such as by mud, ice, or snow, or by a vehicle bra, excessive paint, or adhesive products such as wraps, stickers, rubber coating,...

  • Page 137: Smart Summon

    213 feet (65 meters) of Model X. Smart Summon maneuvers Model X out of parking spaces and around corners. • Download the latest version of the Tesla This is useful for moving Model X out of a mobile app to your phone, and ensure...
  • Page 138 Smart Summon 3. Position yourself anywhere within the • You release the button on the mobile app. blue circle where you have a clear line of • The maximum proximity of 213 feet (65 sight to Model X. meters) between your phone and Model X 4.
  • Page 139 Smart Summon WARNING: Smart Summon may not Smart Summon cancels, and requires you to stop for all objects (especially very restart it, when: low objects such as some curbs, or very high objects such as a shelf) and • You press any button on the key fob. may not react to all oncoming or side •...
  • Page 140 Smart Summon WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Smart Summon. It is the driver's responsibility to remain in control of Model X at all times. Pay close attention whenever Smart Summon is actively moving Model X and stay prepared to take immediate action.

  • Page 141: Active Safety Features

    Lane Assist Model X monitors the markers on the lane you WARNING: Never depend on Lane are driving in as well as the surrounding areas Assist to inform you if you for the presence of vehicles or other objects. unintentionally drive outside of the driving lane, or to inform you that When an object is detected in your blind spot there is a vehicle beside you or in your...
  • Page 142 Lane Assist When Lane Departure Avoidance is enabled To turn this feature on or off, touch Controls > and Traffic-Aware Cruise Control is active, if Autopilot > Emergency Lane Departure Model X drifts out of the driving lane when Avoidance. the associated turn signal is off, Lane Assist When Emergency Lane Departure Avoidance also checks to see whether your hands are on...
  • Page 143 Lane Assist • Visibility is poor and lane markings are • Bright light (such as from oncoming not clearly visible (due to heavy rain, headlights or direct sunlight) is interfering snow, fog, etc.). The exact detection zone with the view of the camera(s). of the ultrasonic sensors varies depending •...

  • Page 144: Collision Avoidance Assist

    Collision Avoidance Assist The following collision avoidance features are Forward Collision Warning designed to increase the safety of you and your passengers: Model X monitors the area in front of it for the presence of an object such as a vehicle, •...
  • Page 145 Collision Avoidance Assist WARNING: The camera(s) and sensors Emergency braking in associated with Forward Collision progress Warning are designed to monitor an approximate area of up to 525 feet (160 meters) in your driving path. The area being monitored by Forward Collision Warning can be adversely affected by road and weather conditions.
  • Page 146 Collision Avoidance Assist WARNING: Several factors can affect • Model X is stopped or traveling less than the performance of Automatic 10 mph (16 km/h). Emergency Braking, causing either no • Model X detects an object in its braking or inappropriate or untimely immediate driving path.
  • Page 147 It is the driver’s responsibility to avoid collisions by staying alert, paying attention, and taking corrective action as early as possible. CAUTION: If a fault occurs with a Collision Avoidance Assist feature, Model X displays an alert. Contact Tesla Service. Active Safety Features...

  • Page 148: Speed Assist

    Speed Assist How Speed Assist Works NOTE: The offset from speed limit also affects the number shown in the gray speed icon on the instrument panel. Model X displays a speed limit on the instrument panel and you can choose if and •...
  • Page 149 Speed Assist WARNING: The list above does not represent an exhaustive list of situations that may interfere with proper operation of Speed Assist. Speed Assist may fail to provide warnings for many other reasons. Active Safety Features...

  • Page 150: Cabin Camera

    If you enable data sharing and a safety critical event occurs (such as a collision), Model X shares short cabin camera video clips with Tesla to help us develop future safety enhancements and continuously improve the intelligence of features that rely on the cabin camera.

  • Page 151: Using The Touchscreen

    Controls Controls - Overview Shortcuts and Frequently Used Settings When you touch Controls, the touchscreen Touch Controls on the displays the following shortcuts and bottom corner of the frequently used settings: touchscreen to control features and customize Model X to suit your preferences.

  • Page 152: Autopilot Features

    Controls Drag Strip Mode: Preconditions the vehicle Customize how some of the Autopilot for improved performance in short distance features operate to provide a safer and more racing (see Drag Strip Mode on page 84). convenient driving experience. See About Autopilot on page 103 for an overview of Steering Mode: Adjust the amount of effort...
  • Page 153 Controls • Full Self-Driving Visualization Preview (if • Speed Limit: Choose if you want Speed equipped): Display more details about the Limit Warning to use a relative or an roadway and its surroundings, such as absolute speed limit (see Speed Assist on road markings, stop lights, objects (such page 146).
  • Page 154 If Display NOTE: Notifications are not sent when Mode is set to Auto, the touchscreen Model X is in Camp Mode or if Tesla Theater further adjusts based on both the (if equipped) is active. ambient lighting conditions and your brightness preference.
  • Page 155 Controls remembers your chosen brightness • Navigation Volume: Increase or decrease preference and adjusts the touchscreen the volume of spoken navigation accordingly. instructions by touching - or +, respectively. Fully decreasing the volume mutes the instructions. You can also mute Screen Clean Mode: When enabled, your navigation instructions when a navigation touchscreen darkens and temporarily disables...
  • Page 156 Safety WARNING: Speed Limit Mode is not a replacement for good judgment, driver training, and the need to closely Allow Mobile Access: Allow your Tesla mobile monitor speed limits and driving app to access your Model X (see Mobile App conditions.
  • Page 157 27). more recent information that those provided by Tesla elsewhere (for example, via the web). Park Assist Chimes: If on, a beep sounds when Model X approaches an object while Car Wash Mode: Enable before using a car...
  • Page 158 Update Preferences (see Software Update Preferences on page 195). • Data Sharing: Allow sharing cabin camera analytics with Tesla to help improve safety features (see Cabin Camera on page 148). To further personalize Model X, you can name it. Touch Controls > Software > Name Your Vehicle located on the right side of the screen below the image of your Model X.

  • Page 159: Climate Controls

    Climate Controls Overview of Climate Controls Climate controls are available at the bottom of the touchscreen. By default, climate control is set to Auto, which maintains optimum comfort in all but the most severe weather conditions. When you adjust the cabin temperature while in the Auto setting, the system automatically adjusts the heating, air conditioning, air distribution, and fan speed to maintain the cabin at your selected temperature.
  • Page 160 Climate Controls 4. Touch to adjust the climate settings for the rear cabin. Passengers seated in the rear cabin can use the rear touchscreen to turn the rear fan on and off, adjust seat heaters, and control how air flows from the rear vents. 5.
  • Page 161 Climate Controls 16. Touch to warm up the rear windshield. When operating, the icon turns red. After 15 minutes, the rear window defroster automatically turns off. The exterior side mirrors are also heated whenever the rear window defroster is operating. 17.
  • Page 162 Climate Controls Adjusting the Front and Rear Vents Model X has a unique horizontal face-level vent that spans the width of the dashboard. It also has vents at the top and bottom of the rear console. 1. Driver vents 2. Driver controls 3.
  • Page 163 The Keep Climate On, Dog, and Camp you can play music, browse the internet, play settings allow you to keep the climate control games in the arcade, or watch shows in Tesla system running when in Park, even after Theater. You can also control media and you've left Model X or choose to stay inside climate settings from a paired phone.
  • Page 164 Keep Climate On, Dog, or Camp when Cabin Overheat Protection the battery charge is low. If the Battery's charge level drops below 20%, the Tesla mobile app attempts to repeatedly send you The climate control system can reduce the...
  • Page 165 Climate Controls various vehicle functions, such as maintaining the low voltage battery and balancing the temperature of the high voltage Battery. • To ensure the climate control system operates efficiently, close all windows and ensure that the exterior grille in front of the windshield is free of ice, snow, leaves, and other debris.

  • Page 166: Maps And Navigation

    Maps and Navigation Map Overview The route overview is available when you are navigating to a The touchscreen displays a map at all times destination. The route (except when Model X is shifted into overview also displays Reverse). when you expand the Use your finger(s) to interact with the map: turn-by-turn direction list (by swiping it downward).
  • Page 167 Destinations are predicted the map. Charging locations based on commonly driven routes, time of include Tesla Superchargers, day, and calendar entries (see Automatic destination charging sites, Navigation on page 167).
  • Page 168 118. your IOS® or Android™ device using the "share" functionality on your device after allowing access to the Tesla mobile app. The Navigate on Autopilot icon (if equipped) is blue When you specify a location, the touchscreen when the feature is active.
  • Page 169 Maps and Navigation I'm Feeling Lucky, Hungry Add Stop allows you to add a stop by searching for a location or adding a Home, NOTE: "I'm Feeling Lucky" and "I'm Feeling Recent or Favorite Hungry" may not be available in all market destination.
  • Page 170 Maps and Navigation Home and Work locations also display under Touch to include standard the map's search bar. Touch to set an address superchargers. to the corresponding location. After entering the address, touch Save as Home or Save as Work. Then simply touch these shortcuts whenever you want to navigate home or to work.
  • Page 171 Maps and Navigation Predicting Energy Usage The Supercharger location has no data available but should be operational. When navigating to a destination, Model X helps you anticipate your charging needs by calculating the amount of energy that remains when you reach your destination. The calculation is an estimate based on driving style (predicted speed, etc.) and The location is either a...
  • Page 172 Maps and Navigation Trip Planner If Trip Planner estimates that you won't have enough energy for your round trip, and there are no Superchargers available on your route, Trip Planner helps you take longer road trips Trip Planner displays an alert at the top of the with confidence.

  • Page 173: Media

    Fi or Premium Connectivity). For some media specific frequency. Touch services, you can use a default Tesla account. the next or previous arrows For others, you may need to enter account to move from one frequency credentials the first time you use it.
  • Page 174 Media NOTE: Pressing the left scroll button during a Searching Audio Content phone call mutes both the sound and your microphone. Touch Media Player's NOTE: If you're playing media and you receive magnifying glass icon to a phone call, or the navigation system is search for a particular song, speaking directions, the volume of what you album, artist, podcast, or...
  • Page 175 Media USB Connected Flash Drives Insert a flash drive into a front USB port (see USB Ports on page 26). Touch Media Player > USB, and then touch the name of the folder that contains the song you want to play. After you display the contents of a folder on the USB connected flash drive, you can touch any song in the list to play it.

  • Page 176: Entertainment

    Entertainment Overview NOTE: Entertainment options vary by market region. The touchscreen displays the Entertainment screen when you choose any of the following apps: Theater: Play various video streaming services (such as Netflix, YouTube, Hulu, etc.) while parked. Arcade: Want to game? Depending on the game, you may need to use the steering yoke buttons or a USB controller to play arcade games.
  • Page 177 Mars The map shows your Model X as a rover on the Martian landscape, and the About Your Tesla box displays SpaceX's interplanetary spaceship. Rainbow When Model X is locked and charging, press the button on the mobile Charge Port connector ten times in quick succession.
  • Page 178 Entertainment 3. Horn sound ◦ Available in Park only. ◦ Settings can be adjusted only when in Park. ◦ Selecting from a USB drive plays the first five seconds. Formatting a USB drive for Boombox You can add up to five custom Boombox sounds. 1.

  • Page 179: Phone And Calendar

    Phone and Calendar 1. Ensure both the touchscreen and the ® Bluetooth Compatibility phone are powered on. 2. On your phone, enable Bluetooth and ensure it is discoverable. You can use your Bluetooth- capable phone hands-free in NOTE: On some phones, this may require Model X provided your you to go to Bluetooth Settings for the phone is within operating...
  • Page 180 Phone and Calendar Model X again. After you reset Bluetooth To connect to a different phone, touch the functionality, the vehicle may forget any Bluetooth icon at the top of the Controls previously paired devices. screen. The Bluetooth settings screen displays a list of paired phones.
  • Page 181 Using the calendar requires that: phone. NOTE: You can also make a phone call by • The Tesla mobile app is running, you are touching a pin on the map and choosing the logged in, and the mobile app's Calendar phone number (if available) on the popup Sync setting is turned on.
  • Page 182 Phone and Calendar If a calendar event includes an address, a navigation arrow displays to indicate that you can touch the address to navigate to the event's location. When an event on your calendar takes place within the next hour and has a uniquely specified address, the touchscreen notifies you if there is a better route due to traffic, even when you’re not...

  • Page 183: Air Suspension

    If the problem improve handling. persists, contact Tesla. • Very Low - This setting takes effect only If a fault is detected that when you manually choose it. The...
  • Page 184 Air Suspension Touch Show Suspension Data to display NOTE: If Model X reaches a saved location detailed information about the dampers for and the existing suspension setting is already each wheel, including ride height, higher than the level that has been saved for compression and rebound values, and body that location, the ride height is not adjusted.

  • Page 185: Voice Commands

    Examples of Voice Commands • "Keep my car safe" Here is a list of example voice commands. • "Lock/unlock the doors" This is not an exhaustive list. Tesla is • "Turn on Dog Mode" constantly working to improve voice commands.
  • Page 186 "Navigate home" or "Take me to work". with your vehicle's identification number. Tesla assures that it is not possible to search Contacts any system for a recording associated with a specific customer or vehicle.

  • Page 187: Security Settings

    If you forget your driving PIN, touch the link Tilt/Intrusion sounds the alarm in your vehicle to enter your Tesla login credentials on the if Model X detects motion inside the cabin, or PIN to Drive popup, then follow the on-screen is moved or tilted (for example, with a tow prompts.
  • Page 188 Security Settings If you forget your glovebox PIN, reset it by entering your Tesla login credentials, then follow the on-screen prompts. NOTE: When you open the glovebox with Glovebox PIN while Valet mode is enabled, Valet mode disables after the glovebox opens.

  • Page 189: Dashcam And Sentry Mode

    10 minutes of driving to the USB NOTE: For saving Sentry Mode and Dashcam flash drive. footage, Tesla recommends using the USB port located in the glovebox. Doing so increases security and minimizes power Once enabled, you can manually save clips by consumption.
  • Page 190 Model X is locked and in Park. Alternatively, you can use voice commands or To store and retrieve Sentry Mode footage, the Tesla mobile app. To enable Sentry Mode ensure that Dashcam is on and a properly using voice commands, say "Keep Tesla safe,"...
  • Page 191 It also requires that version 4.2.1 surroundings—Standby, Alert, and Alarm: (or newer) of the Tesla mobile app is installed on a phone that has been paired as a key to Model X.
  • Page 192 Dashcam and Sentry Mode NOTE: Dashcam recording pauses when you launch the Viewer. You can also view video footage by removing and inserting the USB flash drive into a computer and navigating to the TeslaCam (if equipped) folder. The TeslaCam folder contains three sub- folders: •...

  • Page 193: Homelink Universal Transceiver

    Selecting a transmit mode is determined by your RF device's 2. Check that the device's remote control compatibility: has a healthy battery. Tesla recommends replacing the battery in the device's • Standard Mode: Use Standard Mode if remote control before Programming your RF device is equipped with a remote HomeLink.
  • Page 194 HomeLink Universal Transceiver NOTE: If you see a screen called “Train the As you approach (or drive away from) a receiver” while programming the device, device that is set to operate automatically, remember that this is a time-sensitive the HomeLink status icon displays a count- step.
  • Page 195 Model X with the device's remote control (www.homelink.com or call 1-800-355-3515). positioned within two inches (five cm) of the Tesla emblem. • Press and hold the button on your device's remote control until the headlights flash. In some cases you must hold the button on the remote control for up to three minutes.

  • Page 196: Connecting To Wi-Fi

    Add Network. NOTE: If more than one previously connected network is within range, Model X connects to the one most recently used. NOTE: At Tesla Service Centers, Model X automatically connects to the Tesla Service Wi-Fi network. Hotspots and Connectivity...

  • Page 197: Software Updates

    • Touch the yellow clock icon to display the may not be in the first Tesla group of scheduling screen, which prompts you to Tesla owners to receive the update.
  • Page 198 Failure or refusal to install updates can cause some vehicle features to become inaccessible, digital media devices to become incompatible, and can limit Tesla's ability to diagnose and service your vehicle. NOTE: Reverting to a previous software version is not possible.

  • Page 199: Mobile App

    Navigate to the movie, show, or phone. video you want to play on your phone and 2. Log in to the Tesla mobile app by entering touch the share button. Share the video with your Tesla account credentials.
  • Page 200 Roadside the vehicle is not Supercharging due to the latch being frozen in place, use your Tesla mobile app to enable Defrost Car for View roadside resources and request roadside approximately 30-45 minutes. This can help assistance (where applicable).
  • Page 201 NOTE: Tesla mobile app version 4.3.1 or higher is required. Additional drivers can either use a previously registered Tesla Account or use the app to create a new Tesla Account. To add an additional driver, in the Tesla mobile app from the vehicle home screen, go to Security >...

  • Page 202: Charging

    Electric Vehicle Components High Voltage Components 1. Heat Pump Assembly 2. Front Drive Unit 3. Service Access Panel for High Voltage Components (Penthouse) 4. High Voltage Battery 5. High Voltage Busbars 6. Rear Drive Unit 7. Charge Port NOTE: Plaid version not shown. WARNING: The high voltage system has no user serviceable parts.
  • Page 203 Electric Vehicle Components Charging Equipment Charging equipment designed specifically to charge your Model X is available from Tesla. A Tesla Wall Connector, which installs in your parking space, is the fastest way to charge Model X in daily use. In most market regions, Model X is equipped...

  • Page 204: High Voltage Battery Information

    If the vehicle is still unresponsive, under the Roadside Assistance policy. contact Tesla. The peak charging rate of the Battery may Temperature Limits decrease slightly after a large number of DC Fast Charging sessions, such as those at Superchargers.
  • Page 205 High Voltage Battery Information Battery Warnings and Cautions WARNING: The Battery has no parts that an owner or a non-Tesla authorized service technician can service. Under no circumstances should you open or tamper with the Battery. Always contact Tesla to arrange for Battery servicing.

  • Page 206: Charging Instructions

    With Model X unlocked (or a recognized key is within range) and in Park, press and release the button on the Tesla charge cable to open the charge port door. NOTE: The charge port lights up white when you open the charge port door.
  • Page 207 Charging Instructions Align the connector to the charge port and • BLUE: Model X detects that a connector insert fully. When the connector is properly has been plugged in. inserted, charging begins automatically after • BLINKING BLUE: Model X is Model X: communicating with the connector.
  • Page 208 Charging Instructions 1. Time remaining: The estimated time remaining to charge to your set limit (see Charge Settings on page 207). NOTE: When charging to 100%, the vehicle may continue to charge with low power when charging is displayed as complete. This is expected operation. Because the added energy beyond this point is low, it is usually not beneficial to continue charging.
  • Page 209 10 seconds of property. removing the connector from the charge port. Stopping Charging CAUTION: Tesla strongly recommends leaving Model X plugged in when not in use. This maintains the Battery at Stop charging at any time by disconnecting the optimum level of charge.
  • Page 210 Departure settings are also available on the When you change the current, Model X Climate Controls screen and in the Tesla remembers the location. If you charge at mobile app. the same location, you do not need to change it again.
  • Page 211 Tesla account. automatically starts charging in order to finish before your scheduled departure When charging at a Tesla supercharger, you time while also ensuring to charge the are subject to idle fees. Idle fees are designed Battery during off-peak hours to reduce to encourage drivers to move their vehicle energy costs.
  • Page 212 Continuous use can damage Log into your Tesla account to view fees and the release cable or charging details about Supercharger sessions, track the equipment.

  • Page 213: Maintenance

    Model X that might indicate a maintenance or repairs performed by non- leak. It is normal for a small pool of water Tesla certified technicians are not covered by to form (caused by the air conditioning the warranty. system’s dehumidifying process).
  • Page 214 Battery coolant, brake fluid, temperature of the high voltage Battery. windshield washer additives, etc.) WARNING: Contact Tesla immediately used in vehicles are poisonous and if you notice any significant or sudden should not be inhaled, swallowed, or drop in fluid levels or uneven tire wear.

  • Page 215: Tire Care And Maintenance

    Tire Care and Maintenance Displaying Tire Pressures The Tire Pressure indicator light does not immediately turn off when you adjust tire pressure. After inflating the tire to the Display tire pressures on the touchscreen by recommended pressure, you must drive over touching Controls >...
  • Page 216 Tesla. This allows you to slowly drive pattern. When the tread has been worn down Model X to Tesla or to a nearby tire repair to 3/32” (2 mm), the indicators start to facility.
  • Page 217 Tire Care and Maintenance Flat Spots balance the wheel and tire after replacing a tire. Consult with a professional tire retailer and installer for further guidance. If Model X is stationary for a long period, tires can form flat spots. When Model X is driven, If you replace a wheel, the TPMS (Tire these flat spots cause a vibration which Pressure Monitoring System) sensors need to...
  • Page 218 1. Align the aero cover into position so that lug nut cover. the notch at the base of the Tesla "T" is 4. Firmly pull the lug nut tool away from the aligned with the tire's valve stem.
  • Page 219 TPMS that displays a If the Tire Pressure warning indicator displays tire pressure telltale (Tire Pressure Warning) frequently, contact Tesla to determine if a tire on the instrument panel when one or more of sensor needs to be replaced. If a non-Tesla...
  • Page 220 Use winter tires to increase traction in snowy available from Tesla, and a low tire pressure is or icy conditions. When installing winter tires, detected, it is possible that the tire sensor has always install a complete set of four tires at been damaged.
  • Page 221 Tire Care and Maintenance When installing tire chains, follow the instructions and warnings provided by the tire chain manufacturer. Mount them evenly and as tight as possible. When using tire chains: • Inspect the tire chains for loose fittings and damaged links before each use. •...

  • Page 222: Cleaning

    Cleaning Cleaning the Exterior After washing, rinse with clean water to prevent soap from drying on the surfaces. To prevent damage to the paint, immediately remove corrosive substances (bird droppings, 4. Dry Thoroughly and Clean Exterior Glass tree resin, dead insects, tar spots, road salt, industrial fallout, etc.).
  • Page 223 Cleaning CAUTION: Do not use chemical-based CAUTION: If washing in an automatic or abrasive cleaners. Doing so can car wash, make sure the vehicle is damage the surface of the lens. locked. In addition, avoid using controls on the touchscreen that can result in accidentally opening doors or Cautions for Exterior Cleaning trunks while the vehicle is being...
  • Page 224 Carpets or instrument panel. WARNING: If you notice any damage Avoid over-wetting carpets. For heavily soiled on an airbag or seat belt, contact Tesla areas, use a diluted upholstery cleaner. immediately. Seat Belts WARNING: Do not allow any water, cleaners, or fabric to enter a seat belt mechanism.
  • Page 225 • Wax to provide a protective coating between the paint and environmental To extend the life of your carpet and make elements. them easier to clean, use genuine Tesla floor mats (see Parts and Accessories on page Regularly inspect the exterior paint for 229).

  • Page 226: Wiper Blades And Washer Jets

    Wiper Blades and Washer Jets Checking and Cleaning Wiper CAUTION: Wiper blades do not lock into a lifted position. Do not Blades lift a wiper arm beyond its intended position. Periodically clean the edge of the wiper blades and check the rubber for cracks, splits, 4.
  • Page 227 Wiper Blades and Washer Jets WARNING: Do not operate the washers while cleaning Model X. Windshield washer fluid can irritate eyes and skin. Read and observe the washer fluid manufacturer’s instructions. Maintenance...

  • Page 228: Fluid Reservoirs

    When re-attaching, make sure it is fully seated. Fluid Level Check Checking Battery Coolant Tesla checks the brake fluid level and health at the regularly scheduled maintenance Your Battery coolant should not need to be intervals. replaced for the life of your vehicle under most circumstances.
  • Page 229 Fluid Reservoirs WARNING: Brake fluid is highly toxic. NOTE: Some national or local regulations Keep containers sealed and out of the restrict the use of Volatile Organic reach of children. In the event of Compounds (VOCs). VOCs are commonly accidental consumption, seek medical used as antifreeze in washer fluid.

  • Page 230: Jacking And Lifting

    (for example Follow the steps below to lift Model X. Ensure the bumper of the vehicle is resting on a that any non-Tesla repair facility is aware of curb). these lifting points. WARNING: The air suspension system 1.

  • Page 231: Parts And Accessories

    Body Repairs If your Model X is in a collision, contact Tesla or a Tesla-approved Body Shop to ensure that it is repaired with genuine Tesla parts. Tesla has selected and approved body shops that meet strict requirements for training, equipment, quality, and customer satisfaction.

  • Page 232: Specifications

    Identification Labels Vehicle Identification Number Emission Control Label You can find the VIN at the following The emission control label is located on the locations: opening face of the liftgate. NOTE: For vehicles with a model year of 2022 • Touch Controls > Software. or newer, the emission control label is now •...

  • Page 233: Vehicle Loading

    Vehicle Loading Load Capacity Labeling CAUTION: Never store large amounts of liquid in Model X. A significant spill can cause electrical components to It is important to understand how much malfunction. weight your Model X can safely carry. This weight is called the vehicle capacity weight Tire and Loading Information and includes the weight of all occupants, cargo and any additional equipment added to...
  • Page 234 Vehicle Loading Vehicle Certification Label Calculating Load Limits The Vehicle Certification label provides: 1. Locate the statement “The combined weight of occupants and cargo should • GVWR - Gross Vehicle Weight Rating. The never exceed XXX lbs or XXX kg” on the maximum allowable total mass of “Tire and Loading Information”...
  • Page 235 Vehicle Loading Driver and four passengers Description Total Vehicle capacity weight 954 lbs (433 kg) Subtract occupant weight 750 lbs (5 x 150 lbs/68 kg) (340 kg) Available cargo weight 204 lbs (93 kg) The cargo weight should be distributed between the front and rear trunks.

  • Page 236: Dimensions And Weights

    Dimensions and Weights Exterior Dimensions Callout Description* Measurement (in) Measurement (mm) Overall Length 199.1 5,057 Overall Width (including mirrors) 89.4 2,271 Overall Width (including folded 81.6 2,073 mirrors) 78.7 1,999 Overall Width (excluding mirrors) Overall Height 66.1 1,680 Wheel Base 116.7 2,965 Overhang - Front...
  • Page 237 Dimensions and Weights Interior Dimensions Area Measurement (in) Measurement (mm) Head Room First 41.7 1,059 Second (5/7 seats) 41.0 1,042 Second (6 seats) 40.9 1,040 Third 37.1 Leg Room First 41.1 1,046 Second (5/7 seats) 38.7 Second (6 seats) 39.8 1,012 Third (6 seats) 32.2...
  • Page 238 Dimensions and Weights Area Volume (liters) Volume (cubic ft) Behind first row, second row in max cargo position, third 2,431 85.8 row folded flat Behind second row, third row folded flat Behind third row Maximum total cargo volume with driver and front 2,614 92.3 passenger...

  • Page 239: Subsystems

    Subsystems Motor Type Motor Type Model S Model S Plaid Model X Model X Plaid Front and AC permanent magnet AC permanent magnet synchronous motor, rear motor synchronous motor, liquid- carbon-fiber-wrapped rotor, liquid-cooled, cooled, with variable frequency with variable frequency drive (2x motors in drive the rear) Transmission...
  • Page 240 Subsystems Brakes Specifications Rear: 14.37”/365 mm New: 1.26”/32 mm Front Rotor thickness Service limit: 1.18”/30 mm Rear Rotor thickness New: 1.10”/28 mm Service limit: 1.02”/26 mm New: 0.41”/10.5 mm (MIN) Front Brake Pad Thickness (excluding back plate) Service limit: 0.09”/ 2.3 mm New: 0.33”/8.5 mm (MIN) Rear Brake Pad Thickness (excluding back plate)

  • Page 241: Wheels And Tires

    Wheels and Tires Wheel Specifications (Factory) Wheel Type Size Offset (mm) 20" Cyberstream - Front 9.0J x 20 20" Cyberstream - Rear 10.0J x 20 22" New Turbine (Gunpowder) - Front 9.0J x 22 22" New Turbine (Gunpowder) - Rear 10.0J x 22 Lug Nut Torque 129 lb.
  • Page 242 Wheels and Tires Understanding Tire Markings Laws require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire. It also provides the tire identification number (TIN) for certification of safety standards, and in case of a recall.
  • Page 243 Wheels and Tires Speed rating. When stated, indicates the maximum speed (in mph) at which the tire can be used for extended periods. Q=99 mph (160 km/h), R=106 mph (170 km/h), S=112 mph (180 km/h), T=118 mph (190 km/h), U=124 mph (200 km/h), H=130 mph (210 km/h), V=149 mph (240 km/h), W=168 mph (270 km/h), Y=186 mph (300 km/h), (Y)=vehicle's top speed (exceeds the "Y"...
  • Page 244 Wheels and Tires Uniform Tire Quality Grading The following information relates to the tire grading system developed by the National Highway Traffic Safety Administration (NHTSA), which grades tires by tread wear, traction and temperature performance. Tires that have deep tread, and winter tires, are exempt from these marking requirements.
  • Page 245 Pounds per square inch (the unit used to measure tire pressure). PSI (lbf/in Recommended Tire Tire inflation pressure, established by Tesla, which is based on the type Inflation Pressure of tires that are mounted on the vehicle at the factory. This information can be found on the Tire and Loading Information label located on the door pillar.
  • Page 246 Wheels and Tires Load Carrying Definitions Normal occupant 68 kilograms (150 lbs) times the number of occupants specified in weight the second column of the tables for calculating load limits (see Vehicle Loading on page 231). Occupant distribution Distribution of occupants in a vehicle. Passenger car tire A tire intended for use on passenger cars, multipurpose passenger vehicles, and trucks, that have a gross vehicle weight rating (GVWR)
  • Page 247 Wheels and Tires Load rating The maximum load that a tire is rated to carry for a given inflation pressure. Maximum load The load rating for a tire at the maximum permissible inflation pressure rating for that tire. Measuring rim The rim on which a tire is fitted for physical dimension requirements.

  • Page 248: Roadside Assistance

    Contacting Tesla Roadside Assistance Tesla Roadside Assistance is available to you 24 hours a day, 365 days a year, for the duration of your warranty period. Tesla Roadside Assistance is also available to speak with roadside service professionals to answer any questions and explain the proper procedure for transporting your vehicle.

  • Page 249: Instructions For Transporters

    If Transport Mode is not Do not transport Model X using any method available or the touchscreen is not that is not specified by Tesla. Adhere to the accessible, self-loading dollies or tire instructions provided in the following sections...
  • Page 250 Instructions for Transporters NOTE: Transport Mode is only intended to Activate Transport Mode allow for winching Model X onto a flatbed truck or repositioning the vehicle out of a Transport Mode keeps the parking brake parking space. While in Transport Mode, the disengaged while winching Model X onto a tires are allowed to rotate slowly (under 3 flatbed truck.
  • Page 251 Instructions for Transporters CAUTION: To avoid damage, only pull 4. Attach the winch cable to the tow eye. the vehicle onto a flatbed truck using CAUTION: Before pulling, make a properly-installed tow eye. Using the sure the tow eye is securely chassis, frame, or suspension tightened.
  • Page 252 However, if a situation arises in which the vehicle must be pulled NOTE: If jump starting Model X using another from the rear, Tesla recommends attaching vehicle, refer to that vehicle manufacturer's the winch to the tow hitch. Refer to the instructions.
  • Page 253 Instructions for Transporters 3. On top of the low voltage battery, lift the locking tab that attaches the electrical connector to the connector housing. NOTE: The appearance of the electrical connector and connector housing may vary, but the procedure remains the same. 6.

  • Page 254: About This Owner Information

    Release Notes, the Release Notes take precedence. Copyrights and Trademarks Illustrations © 2012-2022 Tesla, Inc. All information in this document and all vehicle software is subject The illustrations provided in this document to copyright and other intellectual property are for demonstration purposes only.
  • Page 255 About this Owner Information All other trademarks contained in this document are the property of their respective owners and their use herein does not imply sponsorship or endorsement of their products or services. The unauthorized use of any trademark displayed in this document or on the vehicle is strictly prohibited.

  • Page 256: Disclaimers

    • Officially requested by the police or other equipment, can read the information if they authorities. have access to the vehicle or the EDR. Tesla • Used as a defense for Tesla. may also access the EDR remotely in some crash circumstances.

  • Page 257: Consumer Information

    To minimize exposure, wear collect analytics, road segment, diagnostic, gloves or wash your hands frequently and vehicle usage data and send to Tesla for when servicing your vehicle. For more analysis. This analysis helps Tesla improve information go to: products and services by learning from the www.P65Warnings.ca.gov/passenger-...

  • Page 258: Reporting Safety Defects

    For detailed information about your Model X, go to http://www.tesla.com and log on to your Tesla account or sign up to get an account. If you have any questions or concerns about your Model X, in the United States, Canada or Puerto Rico, call 1-877-79TESLA (1-877‑798-3752) and in Mexico, call...

  • Page 259: Radio Regulatory Compliance

    Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Tesla could void your authority to operate the equipment. Consumer Information...
  • Page 260 Radio Regulatory Compliance Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
  • Page 261 Radio Regulatory Compliance Leprésent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareilne doit pas produire de brouillage, et (2) l'utilisateurde l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre lefonctionnement.

  • Page 262: Troubleshooting Alerts

    Troubleshooting Alerts (APP_w207) Autosteer temporarily unavailable Autosteer is currently unavailable. This could be a temporary condition due to external conditions that include: • Missing or faded lane markers • Narrow or winding roads • Poor visibility due to rain, snow, fog, or other weather conditions •...
  • Page 263 Troubleshooting Alerts (APP_w218) Autosteer speed limit exceeded Take control of steering yoke Autosteer is unavailable because your vehicle has exceeded the maximum speed limit for this driver assistance feature. Autosteer is only available at speeds up to 90 mph (150 km/h). Take immediate control of the steering yoke and maintain control until you reach your destination.
  • Page 264 Troubleshooting Alerts Once the radar regains adequate visibility, the alert will clear and both Traffic-Aware Cruise Control and Autosteer should again be available. If this alert persists throughout subsequent drives but no obstruction is visible on the front bumper where the radar is located, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.
  • Page 265 Troubleshooting Alerts Your vehicle must maneuver with great precision when features like Traffic-Aware Cruise Control and Autosteer are active. Before these features can be used for the first time, the cameras must complete an initial self-calibration. Occasionally, one or more cameras can become uncalibrated. For your convenience, a calibration progress indicator is displayed on the touchscreen.
  • Page 266 OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla. For more information, see the installation guide for your Wall Connector.
  • Page 267 OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla. For more information, see the installation guide for your Wall Connector.
  • Page 268 Troubleshooting Alerts Over current protection. What to do: Reduce the vehicle's charge current setting. If the issue persists, service is required. For more information, see the installation guide for your Wall Connector. (CC_a007) Unable to charge - Input voltage too high Voltage must be within Wall Connector rating What this alert means: Over or under voltage protection.
  • Page 269 Troubleshooting Alerts (CC_a010) Unable to charge - Wall Connector issue Wall Connector needs service What this alert means: Wall Connector hardware issue. Possible issues include: 1. Contactor not working 2. Self-test of internal ground fault monitoring circuit failed 3. Thermal sensor disconnected 4.
  • Page 270 Troubleshooting Alerts This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring. This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an electrician. To regain normal charge operation, try the following steps.
  • Page 271 Troubleshooting Alerts 2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle. 3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.
  • Page 272 Troubleshooting Alerts For more information, see the installation guide for your Wall Connector. (CC_a017) Unable to charge - Vehicle connection issue Insert charge handle fully into charge port What this alert means: A communication error occurred between the Wall Connector and the vehicle. What to do: Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
  • Page 273 Troubleshooting Alerts What to do: Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. 1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.
  • Page 274 Troubleshooting Alerts What to do: Only one Wall Connector can be set to a primary configuration. Have your electrician confirm: 1. Only one of the Wall Connectors is set as primary. 2. All other Wall Connectors linked to the primary unit are set to paired position (position F). For more information, see the installation guide for your Wall Connector.
  • Page 275 Troubleshooting Alerts Have your electrician adjust the Wall Connector’s internal rotary switch to a valid operating current setting. They should first make sure there is no power to the Wall Connector. The correlation between switch setting and current should be printed on the inside of the Wall Connector.
  • Page 276 Troubleshooting Alerts 1. Contactor not working 2. Self-test of internal ground fault monitoring circuit failed 3. Thermal sensor disconnected 4. Other hardware component issues What to do: An internal issue was detected by the Wall Connector. 1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. 2.
  • Page 277 Troubleshooting Alerts (CC_a028) Unable to charge - Incorrect switch setting Wall Connector rotary switch must be adjusted What this alert means: Incorrect rotary switch setting. What to do: Have your electrician adjust the Wall Connector’s internal rotary switch to a valid operating current setting.
  • Page 278 Troubleshooting Alerts What to do: Only Wall Connectors with the same maximum current capabilities can be paired in a load sharing (circuit breaker sharing) network. Have your electrician inspect the type labels on the Wall Connectors and make sure the current capabilities match. It is further recommended that your electrician only pair Wall Connectors with the same part number, as an easy way to make sure paired units are compatible.
  • Page 279 • Make sure any charge port inlet obstruction has been removed. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 280 • Make sure any charge port inlet obstruction has been removed. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 281 • Request that the charge port door open using your vehicle touchscreen. • Request that the charge port door open using your Tesla Mobile App. • With your vehicle unlocked, press the charge handle button on any Tesla charge cable, including a Wall Connector, Mobile Connector, or Supercharger.
  • Page 282 • Try charging with different charge equipment / at different stations. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 283 • Make sure any charge port inlet obstruction has been removed. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 284 Before disconnecting a charge cable, make sure you first stop charging. With some external charging equipment, charging may be stopped by pressing the button on the charge handle. You can also stop charging from your vehicle touchscreen, your Tesla Mobile App, or the charging station. For more information, see Stopping Charging on page 207.
  • Page 285 Troubleshooting Alerts For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips. (CP_a058) Unable to AC charge - Unplug and retry Or try DC Fast Charging / Supercharging...
  • Page 286 If the charge cable still cannot be removed, the charge port latch may be frozen. Press the Defrost Car button in your Tesla Mobile App to defrost your vehicle for approximately 30 - 45 minutes. This should help thaw any ice on the charge port latch so the charge cable can be removed.
  • Page 287 Press the Defrost Car button in your Tesla Mobile App to defrost your vehicle for approximately 30 - 45 minutes. This should help thaw any ice on the charge port latch so the charge cable can be properly inserted.
  • Page 288 Troubleshooting Alerts This is not typically an issue with your vehicle or your Wall Connector, but rather an issue with the building wiring. This may be caused by a loose building wiring connection to the Wall Connector and can be fixed quickly by an electrician. To regain normal charge speed, contact an electrician to inspect the building wiring connection to the Wall Connector.
  • Page 289 Troubleshooting Alerts You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.
  • Page 290 • Vehicle system constraints Autopark should be available again during your next drive. If this alert persists throughout subsequent drives, contact Tesla Service at your earliest convenience. Your vehicle is OK to drive in the meantime. For more information, see...
  • Page 291 Continue to your destination. Your vehicle is OK to drive. If Vehicle Hold is not available during your next drive, contact Tesla Service. Your vehicle is OK to drive in the meantime.
  • Page 292 It can also indicate that your brake pads or rotors have worn to the point that normal replacement is needed. If you continue to experience reduced braking performance which does not improve over time, please contact Tesla service at your convenience for a brake inspection. For more information, see Hydraulic Fade Compensation on page...
  • Page 293 • Try charging with multiple, different types of charging equipment at different locations. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 294 Troubleshooting Alerts • Try charging with different charging equipment. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 295 • Try charging with multiple, different types of charging equipment at different locations. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 296 You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 297 Troubleshooting Alerts You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.
  • Page 298 You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 299 Service is required Schedule service now This alert is set remotely by Tesla when a condition requiring service is detected on your vehicle. This alert can be set due to various conditions. When you schedule service, more information should be available.
  • Page 300 • Try charging with multiple, different types of charging equipment. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 301 • Try charging with different wall outlets. • Try charging with different charging equipment. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 302 8A while this condition persists. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 303 8A while this condition persists. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 304 8A while this condition persists. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation on page 164 for more details.
  • Page 305 It is recommended that you have the low voltage battery replaced at your earliest convenient opportunity. You can schedule service via your Tesla Mobile App, or with an independent service provider that offers low voltage battery replacement for your vehicle. Please note that independent service provider options may vary, based on your vehicle configuration and your location.
  • Page 306 Troubleshooting Alerts (VCFRONT_a192) Electrical system is unable to support all features Shutting down features to conserve energy The electrical system cannot support all vehicle features. Your vehicle is shutting down nonessential features to preserve energy for essential functions. If you are driving when this alert is present, it is possible your vehicle may shut down unexpectedly.
  • Page 307 If this alert is present while you are driving, your vehicle needs to come to a stop as soon as possible. It is recommended that you: • Pull over safely at your earliest opportunity • Use your Mobile App to contact Tesla Roadside Assistance immediately, or seek other roadside assistance if preferred Consumer Information...
  • Page 308 If you repeatedly see this alert for the same tire, have the tire inspected for a slow leak. You can visit a local tire shop or schedule service using your Tesla Mobile App. For more information on tire pressure and inflation, see Tire Care and Maintenance on page 213.
  • Page 309 Tire and Loading information label. You should pull over carefully as soon as possible. In a safe location, check for a flat tire. You can request Tesla roadside assistance options (mobile tire, loaner wheel, tow) if required. Contacting Tesla Roadside Assistance on page 246 for more information.

  • Page 310: Index

    Index automatic emergency braking: Autopark: ABS (Anti-lock Braking System): Autosteer: absolute speed limit: collision avoidance assist: access panel, removing: forward collision warning: accessories: overtake acceleration: plugging into power socket: overview: accessory carrier: speed assist: Active Road Noise Reduction: speed limit warning: adaptive headlights: staying within speed limits: adjacent lane speed:...
  • Page 311 Index opening: USB ports: cabin air filter: contact information: 247, cabin camera: roadside assistance: cabin temperature control: Tesla: Calendar: 177, copyrights: California Proposition 65: cruise control: camera, rear-facing: cameras (autopilot): Camp: damping, suspension: car cover: dashboard overview: car wash mode:...
  • Page 312 Index front and rear seats: front passenger detection: Easter Eggs: front trunk: Easy Entry: 34, easy entry, driver profile: EDR (event data recorder): garage doors, opening: electric parking brake: gates, opening: emergency braking: GAWR: emergency flashers: glovebox: Emergency Lane Departure Avoidance: Glovebox PIN: Gross Axle Weight Rating: emergency rear door opening:...
  • Page 313 Index identification labels: lifting: inductive phone charger: lights: 67, 69, instrument panel: 71, adaptive headlights: cleaning: hazard warning: overview of: headlights after exit: interior: 4, 67, 157, 221, turn signals: cleaning: load limits: dimensions: location tracking: lights: locking: overview: lug nut covers: temperature control: lumbar adjustment: interior cabin camera:...
  • Page 314 Index powering on and off: Preconditioning: Navigate on Autopilot: Proposition 65: NCC certifications: public charging stations: Neutral: NHTSA, contacting: noise reduction microphones: radio: 171, Radio Frequency information: range: 71, 78, Obstacle-Aware Acceleration: displayed on instrument panel: occupancy sensor: driving tips to maximize: occupant classification: regenerative braking: odometer:...
  • Page 315 Index cleaning: steering: in a collision: subsystems: overview of: suspension: pre-tensioners: tires: wearing when pregnant: transmission: seat covers: wheels: seat heaters: speed assist: seating capacity: speed limit warning: seating position: stability control: seats: 32, starting: adjusting: steering specifications: heaters: steering, automatic: seats, second row: summer tires: security settings:...
  • Page 316 Index tires: 213, 214, 215, 217, 218, 239, 240, Traffic Light and Stop Sign Control: all-season: Traffic-Aware Cruise Control: balancing: Trailer Brakes for towing: chains: Trailer Mode: inspecting and maintaining: trailer, towing: pressures, displaying: transmission specifications: pressures, how to check: transponders, attaching: quality grading: Transport Canada, contacting:...
  • Page 317 Index wheel chocks: wheels: 214, 215, 216, aero covers, removing and installing: alignment: lug nut covers, removing and installing: replacing: specifications: torque: Wi-Fi, connecting to: windshield washer fluid, topping up: winter tires: wiper blades, replacing: wipers, using: wireless phone charger: Work location:...
  • Page 318 Publication date: 2022/4/14...

This manual is also suitable for:

Model x

Table of Contents