Troubleshooting - Pinell SUPERSOUND 202 User Manual

Troubleshooting

Problem
FM: Hiss DAB:
burbling/intermittent
cut-out
DAB: "No stations
available" message
Cannot connect to
network
Cannot connect to
network
26
Cause
Low signal strength
Low signal strength
Network down
Router restricts access to
listed MAC adresses
Solutions
Check/move antenna
Move radio
Rescan local (high-strength)
stations only
For DAB, check local coverage at
www.ukdigitalradio.com/coverage
As above, then rescan
stations
Check that network is working
between a computer and the
router
Obtain the Supersound 202 MAC
address from Menu < System settings
> Network > View settings and add to
router list.
Note: Supersound 202 has separate
MAC addresses for wired and
wireless networks only the current
network adaptor method address is
displayed, but the other address can
be obtained by changing the first pair
of digits between "00" (wireless) and
"02" (wired)