Valcom PagePac Plus V-5323100 Manual page 40

No music source connected to the input,
but there is noise on the output in the
music mode.
Night Bell is not active when it is
intended to be activated with a ring
voltage.
Zone optioned as a "Contact Closure
Input" is not functioning.
No "Phone System Enabled" LED is lit
when the host system is attempting to
access the Controller.
Relay chatter when Tip and Ring is
connected to the Controller.
A busy signal is returned when
attempting to make a page when the
Controller is in the Page Port Mode.
Cannot access Controller when Tel.
Mode is Ground Start.
Controller answers a station call, then
immediately hangs up.
Dial tone or confirmation tone is sent to
the speaker when the Controller has not
been accessed.
Contact closure output is not
functioning
Attendant Access is not functioning
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Table 10. Troubleshooting (Continued)
Problem
Turn the music input volume control to the full counter clockwise position (down).
Check programming option to see if music is disabled to the zone(s).
The input voltage level is too low or missing (50V or greater is required).
Make sure the the Controller input connections are to pins 5 and 6 of J3.
A higher priority in the Controller is active.
Check the connections to the zone selected as the input zone.
Check that the zone option switch is in the middle position.
Using an ohmmeter, verify that a contact closure is being provided from the host equipment.
A higher priority in the Controller is active.
Check the programming options for the proper settings.
Verify that the telephone mode selection switch is in the proper position for the host system interface
port.
Check all the connections to J4 on the Controller.
Verify that the Telephone Mode Switch on the Controller is set correctly for the host telephone system.
Verify that the Telephone Mode Switch is in the "DL" position to match the host telephone system
interface port.
Verify Attendant Access is not active.
Page port of host system is busy.
Verify host Telephone system's ground is connected to terminal "G" of J3 on the Controller.
Verify Telephone Mode switch on Controller is set to "GS" (ground start).
Tip and Ring telephone interface connections may be reversed (Ring always more negative than Tip).
Telephone Mode switch has wrong setting. Set to the "SA" (station access) position to match the host
telephone system interface port.
The Telephone Mode switch position may have changed while connecting Tip and Ring wires.
Check connections to selected contact closure output zone.
Verify Zone Option switch is in its back position for contact closure output.
Use an ohmmeter to verify that a contact closure is being provided from the Controller.
A higher priority access to the Controller is currently active.
Verify programming options enable contact closure output for that zone.
Check the connection to the Controller back panel, terminals 7, 8, 9, and 10.
Using an ohmmeter, verify that a contact closure is being provided from the host tel. system to activate
page on the Controller.
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Corrective Action
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