Table of Contents
Advertisement
Table 20. Error codes (continued)
Error
code
Description
31
The top passthrough is full.
32
A passthrough error has occurred.
33
A power-related event has occurred. Power cycle the library; then, retry the
36
A asynchronous event has occurred. The operation was stopped by the user.
37
A stack communication error has
occurred.
49
The library is not offline.
4A
The door is locked.
4B
A door is open.
4C
An over-temperature condition has
been detected.
40 -
A thredX API error has occurred.
46
Recommended action
Complete the following steps:
1. Remove the magazines and make sure
that there is no tape in the passthrough.
See "Release magazines" on page 19 for
more information.
2. Inventory the tapes that are installed.
See "Scan inventory" on page 21 for
more information.
Complete the following steps:
1. Remove the magazines and check for an
obstruction. See "Release magazines" on
page 19 for more information.
2. Check for error events in the event log.
See "Event logs" on page 18 for more
information.
request. If the problem recurs, replace the
power supply. See "Removing a power
supply" on page 45 for more information.
Restart the operation.
Complete the following steps:
1. Make sure that the library stack is
correctly aligned. See "Stacking libraries"
on page 15 for more information.
2. Make sure that the master and slave
libraries are correctly configured. See
"Configuring the library" on page 15 for
more information.
Take the library offline. See "Library
on/offline" on page 19 for more information.
Unlock the door. See "Release magazines"
on page 19 for more information.
Close the door.
Complete the following steps:
1. Make sure that the room temperature is
within allowable limits. See
"Environmental specifications" on page
49 for more information.
2. Make sure that the fan is turning. If the
fan is not turning, make sure that it is not
obstructed. If the fan is not obstructed,
replace the library chassis. See
"Removing the library chassis" on page
43 for more information.
Retry the operation. If the problem recurs,
replace the library controller. See "Removing
the library controller" on page 44 for more
information.
Appendix B. Error codes
53
Advertisement
Table of Contents
