Epson PP-7000II User Manual
Epson PP-7000II User Manual

Epson PP-7000II User Manual

Epson printer user's manual pp-7000ii , pp-7000iiusb

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Aura Series
(PP-7000II /
PP-7000IIUSB)
Thermal Printer
Rev.: B0
IMPORTANT!!!!
Please read carefully before using this printer
Before opening the Top Hood, make sure there is no
paper jam or cutter jam trouble. (Read page 3-4,
3-5 and Warranty Limit in the user's Manual.)

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Summary of Contents for Epson PP-7000II

  • Page 1 Aura Series (PP-7000II / PP-7000IIUSB) Thermal Printer Rev.: B0 IMPORTANT!!!! Please read carefully before using this printer Before opening the Top Hood, make sure there is no paper jam or cutter jam trouble. (Read page 3-4, 3-5 and Warranty Limit in the user’s Manual.)
  • Page 2: Federal Communications Commission Radio Frequency

    This manual is aimed to assist the user to utilize the Aura (PP-7000) series which is a series of POS thermal printers delicately designed to work with either serial or parallel interface connection. This manual covers both operational and technical aspects. This manual covers also the Epson emulation commands and some special features of the printer.
  • Page 3: Table Of Contents

    Table Of Contents GETTING STARTED CONGRATULATION ..... . 1 -- 1 PRODUCT BRIEFING ..... 1 -- 1 UNPACKING .
  • Page 4 SPECIFICATIONS PRINTER ....... . 4 -- 1 PAPER ........4 -- 1 POWER ADAPTOR .
  • Page 5: Getting Started

    The Aura PP-7000II & PP-7000IIUSB series printer uses thermal sensitive paper in form of a roll at a width of 80 mm (standard) or 58 mm (option). The Aura PP-7000II & PP- 7000IIUSB series printer serves the stand-alone desk top application as well as the application within a Posiflex integrated POS system equally perfect.
  • Page 6: Unpacking

    The PP-7000II is the enhanced model from earlier PP-7000 for higher print speed. The Aura PP-7000II & PP-7000IIUSB series make beeping sound as response to Paper End or Paper Near End signals.
  • Page 7: Options

    58 mm paper guide adaptor (can be modified at distributor’s site only) Kitchen bell Wall mount kit Model select: Standard model (PP-7000II), European model (PP-7080II) and Arabian model (PP-70A0II) Language to add to standard model: Japanese Kanji; Korean; Traditional Chinese or Simplified Chinese...
  • Page 8: Main Parts On The Exterior

    MAIN PARTS ON THE EXTERIOR Top Hood Top Cover Hood Release Front View Power Switch Power LED Bottom View Screws 1 - 4 Error LED Paper Out LED FEED Switch Cutter Cover Bottom Cover Power Switch Setup Window Window Plate Screw...
  • Page 9: Indicators

    Place the printer on a sturdy, level surface. Choose a place that is well ventilated and free of excessive dust, smoke or fume. Do not put the printer under direct sunlight or near a heater. Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation).
  • Page 10: Useful Tips

    Since the paper roll is highly thermal sensitive, please keep them in a dark place that is 20º and 65% RH when not installed in the printer. Use a grounded AC power outlet. Use only the power cord and power adaptor furnished with the printer.
  • Page 11 Store thermal paper away from high temperature and humidity. Avoid extended exposure to direct light. Do not set any liquid or drinks such as coffee on the printer case 1 - 7...
  • Page 13: Ii. Quick Start-Up

    Tear off excessive paper. Slide the hood lock toward the front of the printer to release the hood. Drop the thermal paper roll inside the printer in the orientation as shown in the picture.
  • Page 14: When To Replace Paper

    Serial connection All the external connectors are in the recessed area at the rear bottom for PP-7000II. The serial connector is a 9 pin D sub Female connector at the right in the picture above. Apply the male connector of RS232 cable to this port for serial application. Please note that when serial connection is used, there must be no cable connection at the parallel port on the printer.
  • Page 15: Usb Connection

    There are 2 stages of device driver installations and a port setup procedure required for the USB interface printer. First is to install PP-7000II USB Thermal Printer. When the PP-7000IIUSB is connected and turned on to a host running Windows, a message like the right picture will pop up and the “Add/New Hardware Wizard”...
  • Page 16 Follow the wizard and browse to the folder that holds the driver and specify this location for the wizard. Keep on following the wizard and it will come to a “Finish”. The process in “Add/New Hardware Wizard” for Win98 is also very similar to what shown here for Win2000/XP.
  • Page 17 The process for this stage USB serial port converter driver installation is quite similar to the last stage for the USB printer device driver. After “Finish” in the right picture above for Win2000/XP or “New Hardware Found”...
  • Page 18 USB printer as if a normal serial printer. The procedures described below may also be engaged any time whenever a re-assignment of the COM port number is required. Select “Start”, “Settings”, “System”, “Hardware”, “Device Manager”...
  • Page 19: Peripheral Connection

    Peripheral connection The peripheral controller is a RJ11 jack near the serial connector for PP-7000II and is the middle connector for PP- 7000IIUSB. With use of Posiflex cash drawer cable 20863018001 (CCBLA-180-1) come with cash drawer, this port can control a Posiflex cash drawer CR3100 or CR3200 or CR4000 or CR4100.
  • Page 20: Power Connection

    Power connection The power connector is a 3 pin jack between the peripheral connector and the parallel connector for PP-7000II and is at the rightmost for PP-7000IIUSB. Either a Posiflex supplied power adaptor or a printer power cable from a Posiflex POS system can be connected to this connector to supply power for this printer.
  • Page 21: Special Adjustments

    SPECIAL ADJUSTMENTS Paper near end sensor The near end sensor for paper roll in the printer is now able to have the printer work with paper rolls of several bobbin sizes. Please refer to the picture at right from...
  • Page 22: Paper Roll Placement

    signal.
  • Page 23: Paper Cutting

    In wall mount application, the paper near end sensor will not have proper operation and it is suggested to set in the setup window to have the printer to send busy only when input buffer is full and not based on every off line signal.
  • Page 25: Iii. Maintenance Guides

    GENERAL CLEANING Please use soft hair brush or compressed air to clear away any dust or paper scraps accumulation inside the printer. Check also the area of the auto-cutter regularly. PRINT HEAD CLEANING The print head is located underneath the roll paper passage at the exit as in the picture below.
  • Page 26: Trouble Shooting

    If there is no paper jam and the printer has been printing for quite a period of time, the print head may be overheated. It will usually cool back in few minutes and the printing will resume.
  • Page 27 If there is no paper jam and the print head is not overheated, turn off the printer and wait for half a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self test according to previous chapter to check if the printer itself works properly.
  • Page 28: Paper Jam Problems

    Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the print hood by releasing the hood lock. Remove the jammed paper and reinstall the paper roll. Close the hood properly and firmly. Then turn on the printer for operation.
  • Page 29: Advanced Analysis Tool

    Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is received by the printer. This can be useful in finding software problems. To start the dump mode: Turn off printer; Open print hood;...
  • Page 31: Iv. Specifications

    IV. SPECIFICATIONS PRINTER ITEM Printing method Effective printing width Thermal head configuration Printing speed Paper feed method Paper load method Auto-cutter capability Manual cutter Dot Pitch Input power type Input voltage Dimension (mm) Weight PAPER Paper type Paper roll formation...
  • Page 32: Power Adaptor

    POWER ADAPTOR ITEM INPUT VOLTAGE INPUT FREQUENCY INPUT CURRENT OUTPUT VOLTAGE OUTPUT POWER STATIC LOAD OUTPUT REGULATION MTBF EMI STANDARDS REQUIREMENT 100 V AC ~ 250 V AC 50 ~ 60 HZ 1.5 A MAX. @ 115 V AC + 24 V DC 60 W 0 A ~ 2.5 A + / - 5 %...
  • Page 33: Technical Information

    V. TECHNICAL INFORMATION INTERFACES Peripheral interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment. The best recommended cash drawers to this connector are Posiflex CR3100, CR3200, CR4000 and CR4100. Using the cable 20863018001 (CCBLA-180-1) delivered with the cash drawer, the Aura series can control one dedicated cash drawer.
  • Page 34: Setup Window

    On bottom cover of the Aura series thermal printer, there is screwed a metal plate for setup window. In this window, there is a 8 position DIP switch for printer setup. Please use proper tool to change the switch setting when necessary. The switch position counting starts from the nearest edge of printer.
  • Page 35 Switch position 4 defines the handshaking method in serial interface. When it is set to ON, the printer transmits an “XOFF” for busy and sends an “XON” for not busy. When it is set to OFF, the printer signifies the busy status over hardware signals that can be detected by the host as “DSR”...
  • Page 36: Internal Switch

    When the printer is installed with the 58 mm paper guide adaptor for use with the paper roll of 58 mm width, the switch should be set to ON in PP-7000II & PP-7000IIUSB. Switch position 3 is usually set to OFF for ESC/POS command application that prints at 512 dots / line.
  • Page 37: Software Commands

    SOFTWARE COMMANDS The Aura thermal printer supports all commands applicable to Epson printer TM-T88II. The only difference is the smoothening command in enlarged text fonts. Please visit our web site http://www.posiflex.com or http://www.posiflex.com.tw for detail description of the supported commands if required.
  • Page 38 Then use this command with m set to 0 and both n1 and n2 set to 255. The printer will be able to drive the kitchen bell for about half a second on each such command. If this command is sent to...
  • Page 39: Character Code

    CHARACTER CODE PAGES Aura PP-7000II & PP-7000IIUSB series support all code pages and international character sets applicable to Epson printer TM-T88. There are three models for character sets application as standard model (PP-7000II), European model (PP-7080II) and Arabian model (PP-70A0II):...
  • Page 40 If any undefined code (<00> to <1F>) or an undefined <ESC>, <FS>, or <GS> command sequence beyond these tables is received, the code or the sequence of codes will be discarded. (However, when image print data, character registration data, or command parameters are received, they are handled as ordinary data.) The user may visit our web at http://www.posiflex.com.tw or...

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Pp-7000iiusb

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