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WARRANTY / CONTACT US
WARRANTY / CONTACT US
LIMITED WARRANTY
Windster Hoods Inc. warrants its product against defects in material or workmanship
as follows:
Labor:
For a period of (1) year from the date of purchase, if the product is
determined to be defective, Windster will attempt to repair the product, at its option,
at no charge. After the warranty period has expired, the consumer will be responsible
for all labor fees. (All labor repairs are limited to the installation of internal
components)
Parts:
Windster Hoods, Inc. will supply, at no charge, new or rebuilt replacements
in exchange for defective parts for a period of two (2) years. After the warranty
period, consumer will be responsible for all parts costs. During the "parts" warranty
period, there will be no charge for parts.
Motor:
Windster Hoods, Inc. will also provide, at no charge, new or rebuilt motor
parts in exchange for defective parts for a period of five (5) years, excluding motor
cages. After the warranty period, consumer will be responsible for all motor parts
costs. During the "motor" warranty period, there will be no charge for motor parts.
Please keep the original sales receipt, as it will constitute as your proof of purchase.
Consumer must provide the serial number and the original sales receipt to submit a
warranty claim. Warranty claims submitted without serial number and original sales
receipt will be denied. This warranty applies only to products purchased and
serviced in the United States.
For products purchased in Canada, please contact your local retailer where you
purchased the unit for service.
Windster Hoods, Inc. will not be held liable for removal and/or installation fees of the
malfunctioning, defective, and/or replacement unit.
*Windster Hoods, Inc. reserves the right to determine the validity of your warranty
claim.
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