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Trouble Shooting
Fault
Insufficient water
Mixer stiff
Mixer dripping
Hot water temperature too low
Instantaneous heater didn't work - Flow limiter in handshower isn't
Warranty
You have purchased a quality product from Hansgrohe. All parts which show any kind of fault as far as
construction, material or assembly are concerned within the first 24 months after installation, we will repair
or exchange the part in question free of charge. Faulty items become our property.
We do not grant warranty for faults caused by:
unsuitable or improper use; incorrect assembly; installation started and/or completed by a non-qualified
plumber, natural wear out, improper or careless treatment, lack of maintenance; unsuitable usage;
chemical, electro-chemical or electrical influences.
0
Hansgrohe · Units D1 & D2 Sandown Park · Trading Estate Royal Mills · Esher Surrey KT10 8BL · Technical Hotline 0870 770 1975
Cause
- Shower filter seal dirty
- Non return valve didn't move
back
- Cartridge defective,calcified
- Cartridge defective
- Hot water limiter incorrectly set
removed
- Filter are dirty
- Non return valve didn't move
back
E-Mail: technical@hansgrohe.co.uk · Internet: www.hansgrohe.com
Remedy
- Clean filter seal between show-
er and hose
- Exchange non return valves
- Exchange cartridge
- Exchange cartridge
- Set hot water limiter
- Remove flow limiter
- Clean the filter/exchange filter
- Exchange non return valves
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