Talkaphone Terms Of Use And Limited Warranty - Talk-a-Phone ETP-120 Series Installation & Operation Manual

10. Talkaphone Terms of Use and Limited Warranty

This Product includes intellectual property and proprietary rights owned by Talk-A-Phone, LLC and/or its
licensors. Your use of this Product confirms your agreement that Talk-A-Phone, LLC and/or its licensors
retain all right, title and interest in and to all such property; that your rights are to access and use the Product
for your internal business use only; that all Product elements will be maintained as confidential; and that the
Product may not be rented, leased or lent to third parties, reverse engineered, decompiled or disassembled,
or otherwise used for any purpose other than as an access device for your premises.
Talk-A-Phone, LLC warrants Talk-A-Phone Emergency Phone, Call Station, and Wide-Area Emergency
Broadcast System equipment against any defects in material and workmanship, under normal use, for a
period of twenty-four (24) months from date of installation, provided that Talk-A-Phone receives a completed
"Installation Certification" certifying the date on which the system has been installed. An "Installation
Certification" card is enclosed with every unit. In the event that no "Installation Certification" is received by
Talk-A-Phone, the twenty-four (24) months will commence on the date of shipment by Talk-A-Phone.
Warranty period for the metal elements of models in the GP Series Pedestals, MT Series Towers, MTE Series
Towers, MT/R Series Towers, PM Series Pedestals, SM Series Surface Mounts, Via Series Mounts, and WM
Series Wall Mounts is five (5) years, under the same terms and conditions. Warranty period for Area of
Rescue Products is sixty (60) months, under the same terms and conditions. Warranty period for
Intercommunication Products is twelve (12) months, under the same terms and conditions.
If the Product is found by Talk-A-Phone to be defective within the warranty period, Talk-A-Phone's only
obligation, and your exclusive remedy, is for the repair or replacement of any defective parts, provided that
the Product is returned to us at 7530 N. Natchez Ave., Niles, IL 60714. Talk-A-Phone shall have no
obligation to furnish or pay for the labor of any third parties or bear the expense of shipping defective
Products for repair. In no event shall Talk-A-Phone or its licensors or suppliers be liable for any form of
exemplary or punitive damages, or any special, indirect or consequential damages. TALK-A-PHONE
EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. In no event shall Talk-A-Phone or its licensors or suppliers be liable for
any form of exemplary or punitive damages, or any special, indirect or consequential damages. Your use of
this Product constitutes your agreement to all of the foregoing terms.
Further information is available at talkaphone.com/legal
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
Talkaphone Factory Service. Talkaphone's factory repair service is available to Talkaphone's product
owners at a reasonable charge, plus transportation to and from our factory. When returning units freight
prepaid to our factory, Talkaphone's technicians will examine, service and promptly return the units back to
you, transportation collect.
You must receive a Return Materials Authorization (RMA) number from the Talkaphone's service
department prior to sending units in for repair. Contact Talkaphone at 773-539-1100 for troubleshooting
or to obtain an RMA number.
Talkaphone also offers replacement components for most of our products to dealers and end users at a
reasonable charge. When ordering, please give either the component part number or a brief description of
the component's function and the model for which it is needed. Also, please have your purchase order
number ready and provide Talkaphone's representative with your full name, address, and telephone number
for faster service
Page 23 of 27
Copyright 2021 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of Talk-A-Phone,
LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate any approval, endorsement,
sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
ETP-120 Series Phone
Installation & Operation Manual
Rev. 7/2/2021