Frequently Asked Questions - Talk-a-Phone ETP-120 Series Installation & Operation Manual

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8. Frequently Asked Questions

1. How can I have multiple phones on one line?
Answer:
Each ETP-120 Series Call Station requires a dedicated PSTN line or analog PBX
extension. However, Model EC-6 allows up to six (6) units to share one (1) analog phone
line.
2. I am using an EC-6 Consolidator in "local" mode. What should I enter as the phone number?
Answer:
Program 8 as the phone number to be dialed to reach the local phone.
3. If the security code is lost or forgotten, can Talkaphone access my unit through a software
"backdoor" to retrieve it?
Answer:
Unfortunately not. If the security code is lost or forgotten, either reprogram the security
code when Mode Configuration DIP Switch #3 is set to the OFF position or reset the
unit to factory defaults.
4. I have made several mistakes in programming my phone and/or I do not know what has been
programmed into the unit. Can I start over from the factory settings?
Answer:
Yes, enter programming mode and enter # # # to reset the unit to factory defaults. You
can then reprogram the unit accordingly.
5. Does the ETP-120 Series Call Station retain its programming if I unplug it?
Answer:
Yes, the unit utilizes non-volatile memory and does not require a backup battery to retain
its programming.
6. How do I change the programming on an ETP-120 unit when it is on an active call?
Answer:
You cannot. Please refer to Accessing Programming Mode, Section 6.2, p.11.
7. My ETP-120 unit is in an elevator with a highly reflective surface (e.g., glass or metal), is there
anything I can do to improve the sound quality?
Answer:
At the top of the printed circuit board assembly (PCBA), there is a blue POT trimmer that
controls the speaker volume. CAREFULLY adjust this trimmer with a small Phillips
screwdriver and decrease the volume accordingly. See Speaker and Microphone
Volume, Section 4, p.8 for further information.
Page 21 of 27
Copyright 2021 Talk-A-Phone, LLC • 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • info@talkaphone.com • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, bAlert, Scream Alert, WEBS, and WEBS Contact are registered trademarks of Talk-A-Phone,
LLC. All rights reserved. All other trademarks mentioned in this document or website are the property of their respective owners and does not imply or indicate any approval, endorsement,
sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
ETP-120 Series Phone
Installation & Operation Manual
Rev. 7/2/2021

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