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Troubleshooting
OTHERS
Prompt Tone
FAQ
Error 1: Oh dear! I cannot find the dust collector
Error 2: Please check if the radar on top has been covered or blocked
Basic Parameters
Error 3: Please place me in a new location and try again
Troubleshooting
Error 4: Please clean the fall sensor, and restart me from a new location
Error 5: Please clean the front sensor, and restart me from a new location
Error 6: Please clean the right-hand sensor, and restart me from a new location
Error 7: Please clean the radar housing on top, and restart me from a new location
Error 8: Please check if the bumper has been blocked in some way
Error 9: Master, please clean the dust container and filter
Error 10: Dust container has been removed, please clean the container and filter
Safety information
General
Safety information
Limitations
Safety information
Laser
Safety information
Warning
Safety information
Battery and Charging
Warranty Policy
Period
Solution
Cleaning is triggered when the dust bin is removed
The top radar is covered or placed in an open area
(there are no obstacles within an area of 6×6m2)
Pick the robot up or hold it in the air and put it on
the ground
The fall sensor is covered or the robot is placed at a
height
The infrared avoidance sensor is dirty or covered
The wall sensor is dirty or covered
The radar avoidance sensor is dirty or covered
The edge or collision sensor is stuck
The dust box is full or the filter screen needs to be
replaced
After error 9 is issued, the user takes out the dust
container and error 10 is triggered
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