Troubleshooting; Audio; Battery; Cd Or Dvd Drives - Gateway Profile Profile 5 User Manual

Troubleshooting

Audio

See "Sound" on page

Battery

See "Power" on page

CD or DVD drives

The computer does not recognize a disc or the CD or DVD drive
■ Make sure that the disc label is facing up, then try again.
■ Try a different disc. Occasionally discs are flawed or become scratched and cannot be
read by the CD or DVD drive.
■
If you are trying to play a DVD, make sure that you have a DVD drive. To identify
your drive type, see
■ Your computer may be experiencing some temporary memory problems. Shut down
and restart your computer.
■ Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
■
Clean the disc. For more information, see
■
Make sure that the drive is configured correctly by following the instructions in the
drive documentation.
■ Reinstall the device driver.
Audio CD does not produce sound
■
Make sure that the disc label is facing up, then try again.
■ Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
■ Make sure that the volume controls are turned up. For more information, see
"Adjusting the volume" on page
■
Make sure that the mute controls are turned off. For more information, see
the volume" on page
82.
80.
"Identifying drive types" on page
26.
26.
www.gateway.com
43.
"Cleaning CDs or DVDs" on page 54.
"Adjusting
69