Page 1 USER GUIDE Gateway Profile 6...
Page 3: Table Of Contents
Using the Gateway Web site ........
Page 4 Contents www.gateway.com Chapter 4: Using the Internet..........29 Learning about the Internet .
Page 5 Contents Editing track information ......... . . 62 Creating and editing videos .
Page 6 Contents www.gateway.com Viewing shared drives and folders ....... . . 101 Mapping a network drive .
Page 7 Telephone support ........... . 151 Before calling Gateway Customer Care ......151 Telephone numbers .
Page 8 Contents www.gateway.com...
Page 9: Chapter 1: Getting Help
CHAPTER 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using online help • Finding the Microsoft Certificate of Authenticity...
Page 10: Thank You For Purchasing Our Computer
Thanks again, from all of us at Gateway. Using the Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support...
Page 11: Using Help And Support
Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: Click Start, then click Help and Support. Help and Support opens.
Page 12: Using Online Help
CHAPTER 1: Getting Help www.gateway.com Using online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button.
Page 13: Chapter 2: Getting Started
CHAPTER 2 Getting Started • Working safely • Starting your computer • Turning off your computer • Restarting your computer • Using the keyboard • Using the mouse • Connecting the dial-up modem • Connecting to a cable or DSL modem or to a wired Ethernet network •...
Page 14: Working Safely
CHAPTER 2: Getting Started www.gateway.com Working safely Before using your computer, read the following recommendations for setting up a safe and comfortable work area and avoiding discomfort and strain. Top of screen is not higher than eye level Screen is perpendicular...
Page 15: Setting Up Your Computer Desk And Chair
Working safely Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the appropriate height and the chair helps you maintain good posture. Select a flat surface for your computer desk.
Page 16: Starting Your Computer
CHAPTER 2: Getting Started www.gateway.com Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer Warning High voltages can enter your computer can increase to far above normal levels and cause data loss or system damage.
Page 17: Turning Off Your Computer
Turning off your computer Turning off your computer To turn off your computer: Warning When you turn off your computer, certain components in the power supply and Click Start, then click Turn Off Computer. The Turn Off Computer dialog system board remain energized.
Page 18: Using The Keyboard
CHAPTER 2: Getting Started www.gateway.com Using the keyboard Premium multimedia keyboard features The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active. Function keys Indicators Audio playback...
Page 19: Elite Multimedia Keyboard Features
Using the keyboard Elite multimedia keyboard features The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active. Audio playback Sleep button Function keys Internet buttons buttons...
Page 20: Using The Mouse
CHAPTER 2: Getting Started www.gateway.com Using the mouse The mouse is a device that Scroll wheel Right button controls the pointer movement on the computer display. This illustration shows the standard mouse. Left button As you move the mouse, the pointer (arrow) on the display moves in the same direction.
Page 21: Connecting The Dial-Up Modem
Connecting the dial-up modem To... Do this... Move the pointer on the computer Move the mouse around on the mouse pad. If you run out of space on display your mouse pad and need to move the pointer farther, pick up the mouse, set it down in the middle of the mouse pad, then continue moving the mouse.
Page 22: Connecting To A Cable Or Dsl Modem Or To A Wired Ethernet Network
CHAPTER 2: Getting Started www.gateway.com Connecting to a cable or DSL modem or to a wired Ethernet network Your computer has a network jack that you can use to connect to a cable or DSL Important Your computer is equipped with a built-in modem or to a 10/100 wired Ethernet network.
Page 23: Chapter 3: Using Windows Xp
CHAPTER 3 Using Windows XP • Using the Windows desktop • Working with files and folders • Searching for files • Working with documents • Shortcuts...
Page 24: Using The Windows Desktop
CHAPTER 3: Using Windows XP www.gateway.com Using the Windows desktop After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks.
Page 25: Using The Start Menu
Using the Windows desktop Using the Start menu You can start programs, open files, customize your system, get help, search for Help & Support For more information about the files and folders, and more using the Start menu. Windows Start menu, click Start, then click Help and Support.
Page 26: Identifying Window Items
CHAPTER 3: Using Windows XP www.gateway.com Identifying window items When you double-click the icon for a drive, folder, file, or program, a window Help & Support For more information about windows, opens on the desktop. This example shows the Local Disk (C:) window, which click Start, then click Help and Support.
Page 27: Working With Files And Folders
Working with files and folders Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.
Page 28: Creating Folders
CHAPTER 3: Using Windows XP www.gateway.com Creating folders Folders are much like the folders in a file cabinet. They can contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files.
Page 29: Deleting Files And Folders
Working with files and folders To copy a file or folder to another folder: Locate the file or folder you want to copy. For more information, see Help & Support For more information about copying files “Viewing drives” on page 19 “Searching for files”...
Page 30: Searching For Files
CHAPTER 3: Using Windows XP www.gateway.com To recover files or folders from the Recycle Bin: Double-click the Recycle Bin icon. The Recycle Bin window opens and lists the files and folders you have thrown away since you last emptied it.
Page 31: Using The Windows Search Utility
Searching for files Using the Windows Search utility To find files and folders using the Search utility: Help & Support For more information about searching for files and folders, click Start, then click Click Start, then click Search. The Search Results window opens. Click All Help and Support.
Page 32: Browsing For Files And Folders
CHAPTER 3: Using Windows XP www.gateway.com Using advanced search options Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the: Date the file was created or modified.
Page 33: Working With Documents
Working with documents Working with documents Computer documents include word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples show how to create, save, open, and print a document ®...
Page 34: Saving A Document
CHAPTER 3: Using Windows XP www.gateway.com Saving a document After you create a document, you need to save it if you want to use it later. Help & Support For more information about saving documents, click Start, then click Help To save a document: and Support.
Page 35: Opening A Document
Working with documents Opening a document To view, revise, or print an existing document, first you need to open it. Open Help & Support For more information about opening the document in the program that it was created in.
Page 36: Shortcuts
CHAPTER 3: Using Windows XP www.gateway.com Shortcuts The following table shows a few shortcuts that you can use in Windows and Help & Support For more information about Windows almost all programs that run in Windows. For more information about shortcuts, keyboard shortcuts, click Start, then click see your Windows or program documentation.
Page 37: Chapter 4: Using The Internet
CHAPTER 4 Using the Internet • Learning about the Internet • Setting up an Internet account • Using the World Wide Web • Using e-mail...
Page 38: Learning About The Internet
CHAPTER 4: Using the Internet www.gateway.com Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL (Digital Subscriber Line), or cable television line and signing up with an Internet service provider (ISP).
Page 39: Setting Up An Internet Account
Setting up an Internet account Setting up an Internet account Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). To set up an ISP service or to transfer an existing account to this computer, contact the ISP directly.
Page 40: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click GO on the browser address bar. - OR - On the current Web page, click a link to a Web site.
Page 41: Downloading Files
Using e-mail Downloading files Downloading is the process of transferring files from a computer on the Internet Caution To protect your computer against viruses, to your computer. make sure that you scan the files you download. For more information, see To download files or programs from a Web site: “Protecting your computer from viruses”...
Page 42: Sending E-Mail
CHAPTER 4: Using the Internet www.gateway.com Sending e-mail To send e-mail using Outlook or Outlook Express: Connect to your Internet service provider. Click Start, then click E-Mail. Your default e-mail program opens. Click New. Type the e-mail address of the recipient you want to send e-mail to in the box.
Page 43: Chapter 5: Sending And Receiving Faxes
CHAPTER 5 Sending and Receiving Faxes • Installing and configuring Microsoft Fax • Sending a fax • Receiving and viewing a fax...
Page 44: Installing And Configuring Microsoft Fax
CHAPTER 5: Sending and Receiving Faxes www.gateway.com Installing and configuring Microsoft Fax This chapter describes using Microsoft Fax and your dial-up modem. You cannot send or receive a fax using a cable or DSL modem by following these instructions. Many Internet services exist that let you send or receive faxes using a broadband connection.
Page 45: Configuring Microsoft Fax
Installing and configuring Microsoft Fax Configuring Microsoft Fax Before you send your first fax, you need to set up your user information. Your Important The first time you run the Fax fax cover sheets and fax headers contain this information, some of which is Configuration Wizard, you may need to required by law.
Page 46 CHAPTER 5: Sending and Receiving Faxes www.gateway.com Type the transmitting fax identifier information. This identifier information Important Some fax machines cannot use special is required by law. You can type as many as 20 characters in the text box. characters such as hyphens. We suggest...
Page 47: Setting Up Your Cover Page Template
Sending a fax Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor.
Page 48: Faxing From Programs
CHAPTER 5: Sending and Receiving Faxes www.gateway.com If you want to send your fax to more than one recipient, click Add and type the name and fax number of the next recipient. When you have added all your recipients, click Next. The Preparing the Cover Page screen opens.
Page 49: Faxing A Scanned Document
Sending a fax Faxing a scanned document To fax a document that you have scanned: Scan the document using the program for your scanner. With the scanned file open, click File, then click Print. The Print dialog box opens.
Page 50: Automatically Canceling A Fax
CHAPTER 5: Sending and Receiving Faxes www.gateway.com Click Delete to cancel the fax. Click Yes. Automatically canceling a fax If your computer tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax.
Page 51: Chapter 6: Using Your Computer Hardware
CHAPTER 6 Using Your Computer Hardware • Using the diskette drive • Using the CD or DVD drive • Using the memory card reader • Using a second monitor • Installing an uninterruptible power supply...
Page 52: Using The Diskette Drive
You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo...
Page 53: Inserting A Cd Or Dvd
Using the CD or DVD drive If your drive has this logo... This is your drive type... Use your drive for... DVD drive Installing programs, playing audio CDs, playing DVDs, and accessing data. DVD+RW Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and DVD+R or DVD+RW discs.
Page 54: Using The Memory Card Reader
CHAPTER 6: Using Your Computer Hardware www.gateway.com Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera to your computer. You can also use the memory card reader to transfer data between your computer and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone.
Page 55: Using A Memory Card
Using a second monitor Using a memory card To insert a memory card: Caution To avoid memory card damage or errors while using a memory card, insert only Insert the memory card into the memory card slot as indicated in the one memory card in a slot at a time.
Page 56: Installing An Uninterruptible Power Supply
CHAPTER 6: Using Your Computer Hardware www.gateway.com Click the Settings tab. Right-click the second monitor icon (labeled 2), then click Attached. Click Apply. Adjust properties such as Screen Resolution or Color Quality if necessary. Click OK. Installing an uninterruptible power supply To install an uninterruptible power supply (UPS): Click Start, then click Control Panel.
Page 57 Installing an uninterruptible power supply Click the UPS tab. Click Select. The UPS Selection dialog box opens. Click the manufacturer and model of the UPS device, then click the serial port where the UPS device is attached. Click Finish, then click OK.
Page 58 CHAPTER 6: Using Your Computer Hardware www.gateway.com...
Page 59: Chapter 7: Using Your Computer Software
CHAPTER 7 Using Your Computer Software • Adjusting the volume • Configuring the audio jacks • Playing music and movies • Creating audio files and music libraries • Creating and editing videos • Creating music CDs and video DVDs • Creating and copying data CDs and DVDs •...
Page 60: Adjusting The Volume
CHAPTER 7: Using Your Computer Software www.gateway.com Adjusting the volume You can adjust volume using your speakers’ controls or the Windows volume Help & Support For more information about adjusting controls. You can also adjust the volume of specific sound devices in your the volume, click Start, then click Help computer.
Page 61 Adjusting the volume Click the Volume tab. Drag the Device Volume slider to change the volume or click to select the Mute check box, then click OK. To adjust device volume levels: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices.
Page 62: Configuring The Audio Jacks
CHAPTER 7: Using Your Computer Software www.gateway.com Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK.
Page 63: Playing Music And Movies
Playing music and movies Playing music and movies Playing WAV audio files Sound Recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds.
Page 64: Playing Cds Or Dvds
CHAPTER 7: Using Your Computer Software www.gateway.com To play a file using Windows Media Player: Click Start, All Programs, then click Windows Media Player. Shortcut Double-click file in My Computer Windows Media Player opens. Video screen Play Stop Video file information Click File, then click Open.
Page 65 Playing music and movies To play a CD or DVD: Make sure that the speakers are turned on or headphones are plugged in Shortcut Insert CD or DVD Windows Media and that the volume is turned up. Player autoplays disc Insert a CD or DVD into the CD or DVD drive.
Page 66: Creating Audio Files And Music Libraries
CHAPTER 7: Using Your Computer Software www.gateway.com Playing a DVD using CyberLink PowerDVD To play a DVD using CyberLink PowerDVD: Make sure that the speakers are turned on or headphones are plugged in Help & Support For more information about playing and that the volume is turned up.
Page 67 Creating audio files and music libraries To record a WAV audio file: Plug a microphone into one of the Microphone jacks on the right side of Shortcut Click Start your computer. All Programs Accessories Entertainment Sound Recorder Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder.
Page 68 CHAPTER 7: Using Your Computer Software www.gateway.com Creating WMA and MP3 music files Using Windows Media Player, you can copy the tracks from a music CD to your Important Some music CDs have copy protection computer’s hard drive as WMA or MP3 files. WMA and MP3 are methods for software.
Page 69: Building A Music Library
Creating audio files and music libraries Click File, CDs and Devices, Rip Audio CD, then click the drive that contains the audio CD. Click to clear the check box for any track you do not want to record. Click Rip Music. Windows Media Player records the tracks to your hard drive as WMA files.
Page 70: Editing Track Information
CHAPTER 7: Using Your Computer Software www.gateway.com Editing track information After you add a WMA or MP3 file to your music library, you can edit the track’s information. To edit track information: Click Start, All Programs, then click Windows Media Player.
Page 71: Editing Videos
Creating and editing videos Editing videos Windows Movie Maker is a video capture program that lets you capture and edit Help & Support For more information about editing full-motion video, single images, and audio through the IEEE 1394 port videos, click Start, then click Help and (optional) on your computer.
Page 72: Editing Your Video
CHAPTER 7: Using Your Computer Software www.gateway.com If the wizard does not open, click Capture From Video Device. Complete the screens in the Video Capture Wizard, clicking Next after each one. When you reach the final screen, Windows Movie Maker rewinds the video...
Page 73: Saving Your Video
Creating music CDs and video DVDs Saving your video After you finish editing your video, you can save it to one of the following places. Under Movie Tasks: Click Save to My Computer to save your movie to your hard drive.
Page 74 CHAPTER 7: Using Your Computer Software www.gateway.com Click Edit Playlist. The Edit Playlist dialog box opens. Click songs in the left column to add them to the playlist. After all the songs are added to your list, click OK. Click Start Burn.
Page 75 Creating music CDs and video DVDs Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. Click Music Disc in the left column, select CD in the right column, then click OK.
Page 76: Creating A Video Dvd
CHAPTER 7: Using Your Computer Software www.gateway.com After you select all your files, click . The Configuration/Information dialog box opens. If you have one CD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD.
Page 77 Creating music CDs and video DVDs Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. Click Video/Photo Disc in the left column, select your disc type in the right column, then click OK.
Page 78 CHAPTER 7: Using Your Computer Software www.gateway.com Click the icon next to the Background Image box to select the image that appears behind your menu. Click the icon next to the Background Music box to select the music that plays while your menu appears.
Page 79: Creating And Copying Data Cds And Dvds
Creating and copying data CDs and DVDs Creating and copying data CDs and DVDs Creating a data CD or DVD To create a data CD or DVD: Insert a blank, writable CD or DVD into your CD or DVD drive.
Page 80 CHAPTER 7: Using Your Computer Software www.gateway.com Click Data Disc in the left column, select your disc type in the right column, then click OK. The Select a Burning Task dialog box closes. In the top pane, browse to the folder that contains the files or folders you want to burn to the CD or DVD, then click to select the file or folder.
Page 81: Copying A Cd Or Dvd
Creating and copying data CDs and DVDs If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. -OR- If you have more than one CD or DVD burner, select the burner, then click Burn.
Page 82 CHAPTER 7: Using Your Computer Software www.gateway.com Click Copy disc in the left column, then click OK. The Copy Disc dialog box opens. Insert the music CD, data CD, or data DVD you want to copy into your CD or DVD drive.
Page 83: Using Advanced Multimedia Software Features
Using advanced multimedia software features Using advanced multimedia software features Windows Media Player advanced features You can use Windows Media Player to transfer WMA and MP3 files to your portable music player, to listen to Internet radio, and to watch Internet TV. For more information, see the Windows Media Player online help.
Page 84 CHAPTER 7: Using Your Computer Software www.gateway.com...
Page 85: Chapter 8: Customizing Your Computer
CHAPTER 8 Customizing Your Computer • Adjusting the desktop display settings • Adjusting monitor settings • Using the extended desktop • Changing the mouse settings • Changing power-saving settings...
Page 86: Adjusting The Desktop Display Settings
CHAPTER 8: Customizing Your Computer www.gateway.com Adjusting the desktop display settings Adjusting the color depth and screen area are two of the most basic display Tips & Tricks If you are using a monitor, you can adjust settings you may need to change. You can also adjust settings such as the screen the screen settings for brightness, background and screen saver.
Page 87: Adjusting The Screen Resolution
Adjusting the desktop display settings Click the arrow button to open the Color quality list, then click the color depth you want. Click OK, then click Yes. Help & Support For more information about adjusting display settings, click Start, then click Help and Support.
Page 88: Changing The Colors On Your Windows Desktop
CHAPTER 8: Customizing Your Computer www.gateway.com Changing the colors on your Windows desktop You can change the colors of Windows desktop items, such as the background color and dialog box title bars. To change desktop colors: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Appearance and Themes.
Page 89: Changing The Desktop Background
Adjusting the desktop display settings Changing the desktop background You can change the Windows desktop background picture. Windows provides Help & Support For more information about changing several backgrounds, or you can use pictures that you have created or retrieved the desktop background, click Start, then from other sources.
Page 90 CHAPTER 8: Customizing Your Computer www.gateway.com Click the Screen Saver tab. Click the arrow button to open the Screen Saver list, then click the screen saver you want. Windows previews the screen saver. If you want to ■ customize the screen...
Page 91: Adjusting Monitor Settings
Adjusting monitor settings Adjusting monitor settings Use the monitor controls to adjust the display image. Monitor buttons This monitor features an on-screen display (OSD) that lets you adjust contrast, brightness, and other settings for the monitor. The monitor saves changes you make to the settings, even if you turn off the monitor.
Page 92: On-Screen Display Options
CHAPTER 8: Customizing Your Computer www.gateway.com On-screen display options Adjusting OSD settings To adjust the OSD settings: Press the button. The OSD menu opens. Menu Press the buttons to highlight a setting, then press the button to open the selected menu or setting.
Page 93: Picture Menu
Adjusting monitor settings OSD Menu Description Picture menu Brightness—Adjusts the amount of light in the darkest portion of the picture. Use the lowest brightness setting you are comfortable with to maximize the life of the monitor backlights. Picture You may need to readjust brightness after the monitor has warmed up.
Page 94: Using The Extended Desktop
CHAPTER 8: Customizing Your Computer www.gateway.com Using the extended desktop If your computer has a video card installed, you can use a second monitor to increase the size of your Windows desktop. You can use the additional desktop space to accommodate additional windows.
Page 95: Changing The Mouse Settings
Changing the mouse settings Changing the mouse settings You can adjust the double-click speed, pointer speed, left-hand or right-hand Help & Support For more information about changing configuration, and other mouse settings. mouse settings, click Start, then click Help and Support. Type the phrase...
Page 96: Changing Advanced Power Settings
CHAPTER 8: Customizing Your Computer www.gateway.com Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. Click the arrow button to open the Power Schemes list, then click the power scheme you want. - OR - Click an arrow button for the...
Page 97: Activating And Using Hibernate Mode
Changing power-saving settings Activating and using Hibernate mode Hibernate (also called save to disk) writes all current memory (RAM) information Help & Support For more information about hibernate to the hard drive, then turns your computer completely off. The next time you...
Page 98 CHAPTER 8: Customizing Your Computer www.gateway.com...
Page 99: Chapter 9: Networking Your Computer
CHAPTER 9 Networking Your Computer • Introducing networking • Creating an Ethernet network • Testing your network • Sharing resources • Using the network • Adding a printer to your network...
Page 100: Introducing Networking
CHAPTER 9: Networking Your Computer www.gateway.com Introducing networking An Ethernet network consists of two or more computers connected together through an Ethernet cable. This connection type is commonly used in offices around the world and can be used to build computer networks in the home.
Page 101 Introducing networking Example router-based Ethernet network The following is an example of an Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network.
Page 102: Creating An Ethernet Network
Ethernet cards and drivers on the computers that do not have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the card and any required drivers.
Page 103: Configuring The Tcp/Ip Protocol
Creating an Ethernet network Type a unique computer name in the Computer name box. This name identifies the computer to other users on the network. Use a computer name of up to 15 characters with no blank spaces. Each computer name must be unique on your network.
Page 104 CHAPTER 9: Networking Your Computer www.gateway.com Right-click Local Area Connection, then click Properties. The Local Area Connection Properties dialog box opens. - OR - If you do not have a LAN connection setup, click Create a new connection and follow the instructions in the New Connection Wizard.
Page 105: Setting Up An Ethernet Network
Creating an Ethernet network Click OK to close the Local Area Connection Properties dialog box. Click X to close the Network Connections window. Repeat this procedure for every computer on your network. Setting up an Ethernet network We recommend using category 5, unshielded, twisted-pair cable (approximately 1/4-inch diameter with a thin outer-jacket, containing eight color-coded wires), and equipment compatible with this type of cable.
Page 106 CHAPTER 9: Networking Your Computer www.gateway.com In addition to a router, you need a straight-through cable for each computer you want to connect to the network. Cable/DS L modem Router WAN port To set up a network using a router: Plug one end of the power adapter into the AC connector on the router and the other end into a grounded, 110V electrical outlet.
Page 107: Testing Your Network
Testing your network Testing your network Now that your home network is set up, log onto one of your computers and access a favorite Internet Web site. If you are unable to connect to the Internet: Run the New Connection Wizard (for more information, see “To use the...
Page 108 CHAPTER 9: Networking Your Computer www.gateway.com Click the Sharing tab. If this is the first time you have shared a drive or folder, click Network Setup Wizard to enable remote access, then follow the on-screen instructions. - OR - If you have previously enabled remote file access and you want to share...
Page 109: Using The Network
Using the network Sharing printers To share printers: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens.
Page 110: Mapping A Network Drive
CHAPTER 9: Networking Your Computer www.gateway.com Mapping a network drive After a drive or folder on one computer is mapped as a drive on another computer, the contents of the drive or folder can be accessed as if the drive were attached directly to the computer.
Page 111: Printing Files Across The Network
Adding a printer to your network Double-click the folder where you want to copy the file to. Click Edit, then click Paste. Printing files across the network To print files across the network: Important Before you can print a file across the network, you must install the driver for Open the file you want to print.
Page 112 CHAPTER 9: Networking Your Computer www.gateway.com...
Page 113: Chapter 10: Protecting Your Computer
CHAPTER 10 Protecting Your Computer • Using startup and hard drive passwords • Security updates • Updating Windows • Using BigFix...
Page 114: Using Startup And Hard Drive Passwords
These passwords are set in your computer’s BIOS Setup utility. Use a password to return your computer to Gateway so we can reset it. that you can remember but that would be hard for someone else to guess.
Page 115: Protecting Your Computer From Viruses
Using startup and hard drive passwords To add, delete, or modify user accounts: Click Start, then click Control Panel. Click/Double-click the User Accounts icon. The User Accounts window opens. Follow the on-screen instructions to add, delete, or modify a user account.
Page 116: Using Mcafee Securitycenter
For more information about modifying security settings, see “Modifying security settings” on page 111. Your new Gateway computer has McAfee SecurityCenter installed. McAfee SecurityCenter includes the following components: McAfee VirusScan is an anti-virus subscription service. You can use ■ VirusScan to protect your computer from viruses, worms, Trojan horses, and hybrid attacks.
Page 117 Using startup and hard drive passwords Starting McAfee SecurityCenter To start McAfee SecurityCenter: Click Start, All Programs, McAfee, then click McAfee Security Center. ■ McAfee SecurityCenter opens. Scanning for and removing viruses To scan for viruses: Start McAfee SecurityCenter.
Page 118 CHAPTER 10: Protecting Your Computer www.gateway.com Click Scan My Computer for Viruses. Click the location you want to scan, then select your scan options. Click Scan. To remove a virus: If McAfee SecurityCenter finds a virus, follow all on-screen instructions to remove the virus.
Page 119: Using Windows Xp Security Center
Using startup and hard drive passwords Using Windows XP Security Center Windows Security Center helps protect your computer through: A firewall ■ Automatic Windows updates ■ Third-party virus protection software ■ Security options in Internet Explorer ■ Modifying security settings To modify security settings: Click Start, Control Panel, then double-click Security Center.
Page 120: Security Updates
CHAPTER 10: Protecting Your Computer www.gateway.com Security updates To keep your computer secure, you need to keep Windows XP and your computer’s system software up to date. Updating Windows Windows Update helps you keep your computer up-to-date. Use Windows Help & Support For more information about Windows Update to choose updates for your computer’s operating system, software, and...
Page 121: Windows Xp Security Center
Updating Windows Windows XP Security Center Use the Windows XP Security Center to schedule automatic updates. Windows can routinely check for the latest important updates for your computer and install them automatically. To schedule automatic updates: Click Start, Control Panel, then double-click Security Center.
Page 122: Using Bigfix
CHAPTER 10: Protecting Your Computer www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon.
Page 123: Chapter 11: Recovering Your System
CHAPTER 11 Recovering Your System • Understanding system recovery options • Creating recovery discs • Recovering your system...
Page 124: Understanding System Recovery Options
Problem-solving may also involve re-installing some or all of the computer’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. A backup copy of your operating system is provided on a CD or DVD, and a backup copy of your factory-installed drivers and applications is saved on a hidden area of your hard drive.
Page 125: Creating Drivers And Applications Recovery Discs
Creating recovery discs Creating drivers and applications recovery discs You can use drivers and applications recovery discs to restore device drivers or Important If you are recording to CDs, make sure programs. You can create an unlimited number of drivers and applications that they are CD-R and not CD-RW discs.
Page 126 Important Use a permanent marker to label each recovery files to the blank disc(s). disc “Gateway Driver and Application Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.
Page 127: Copying Drivers And Applications Recovery Files To A Network
To create discs from the files you just copied, see “Creating discs from recovery files are for. For example, store the files for files on a network” on page 120. a Gateway 7200XL in a folder named GW 7200XL Apps Recovery.
Page 128: Creating Discs From Recovery Files On A Network
To selectively restore device drivers or programs, see “Recovering specific ■ For more help, you can find the Gateway files and software” on page 121. Customer Care contact information on the label located on the front or side of - OR - your computer.
Page 129: Recovering Specific Files And Software
Recovering your system Recovering specific files and software You can perform a partial recovery by recovering specific files, such as device drivers and most pre-installed software. If you need to recover software that did not come pre-installed on your system, you need to follow the software’s own instructions for installation.
Page 130: Recovering Your System Using Microsoft System Restore
Chapter 1: Recovering Your System www.gateway.com Recovering your system using Microsoft System Restore Before using Gateway System Recovery, you should try Microsoft System Restore to determine whether you can restore your system to a previous condition. Every time you install new device drivers or software, and every 24 hours (while your computer is turned on), Microsoft System Restore takes a “snapshot”...
Page 131: Recovering Your System From The Hard Drive
Click Next, then follow the on-screen instructions to finish the restoration. If completing Microsoft System Restore does not solve your problem, restart Gateway System Recovery. See “Recovering your system from the hard drive” on page 123 for instructions.
Page 132 Chapter 1: Recovering Your System www.gateway.com Click a system recovery option: Caution The Full System Restore option deletes all files on your hard drive except the restore files. Make sure that you back up all personal data files before continuing this process.
Page 133: Chapter 12: Maintaining Your Computer
CHAPTER 12 Maintaining Your Computer • Scheduling maintenance • Caring for your computer • Managing hard drive space • Moving from your old computer...
Page 134: Scheduling Maintenance
CHAPTER 12: Maintaining Your Computer www.gateway.com Scheduling maintenance Use the following table to set up a regular maintenance schedule. Maintenance task Monthl When See... needed Check for viruses page 107 Update Windows XP page 112 Manage hard drive space page 127...
Page 135: Cleaning Your Computer
Caring for your computer Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your computer performing at its best. You may want to gather these items and put together a computer cleaning kit: A soft, lint-free cloth ■...
Page 136: Managing Hard Drive Space
CHAPTER 12: Maintaining Your Computer www.gateway.com Cleaning CDs or DVDs Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Managing hard drive space Windows provides several utilities you can use to manage your hard drive.
Page 137: Deleting Unnecessary Files
Managing hard drive space Deleting unnecessary files Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: Click Start, then click My Computer. The My Computer window opens. Shortcut...
Page 138: Defragmenting The Hard Drive
CHAPTER 12: Maintaining Your Computer www.gateway.com Click the Tools tab. Click Check Now. Click the options you want to use, then click Start. For help, press F1. Windows checks the drive for errors. This process may take several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found.
Page 139: Backing Up Files
“Creating and copying data CDs and DVDs” in the Search box, then click the arrow. on page 71. If you do not have a high-capacity backup device and you want to purchase one, you can visit the Accessories Store at accessories.gateway.com.
Page 140: Scheduling Maintenance Tasks
CHAPTER 12: Maintaining Your Computer www.gateway.com Scheduling maintenance tasks The Scheduled Task Wizard lets you schedule maintenance tasks such as Important Your computer must be on during running Disk Defragmenter and Error-checking. scheduled tasks. If your computer is off, scheduled tasks will not run.
Page 141: Transferring Files
Moving from your old computer Transferring files You can manually transfer your personal data files by copying them to removable media, such as a diskette, writable CD or DVD, USB flash drive, or Zip disk, or by using a home network. For more information, see “Creating and...
Page 142: Transferring Internet Settings
CHAPTER 12: Maintaining Your Computer www.gateway.com To find files using Find or Search: In Windows XP, click Start, then click Search. The Search Results window opens. - OR - In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search, then click For Files or Folders.
Page 143: Installing Your Old Printer Or Scanner
Moving from your old computer Installing your old printer or scanner Windows may have built-in support for older printers, scanners, or other Help & Support For more information about restoring peripheral devices. This means you do not need any additional software. Newer your computer’s previous settings, click...
Page 144: Installing Your Old Programs
CHAPTER 12: Maintaining Your Computer www.gateway.com Installing your old programs You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. Spend some time going through your old computer’s Start and Programs Tips &...
Page 145: Chapter 13: Troubleshooting
CHAPTER 13 Troubleshooting • Safety guidelines • First steps • Solving problems • Telephone support...
Page 146: Safety Guidelines
Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. ■ The message may help Gateway Customer Care in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation ■...
Page 147: Solving Problems
Solving problems Solving problems Troubleshooting topics are listed in alphabetical order. Add-in cards The computer does not recognize an add-in card Shut down and restart your computer. ■ Make sure that you have installed the required software. For more ■...
Page 148: Computer
CHAPTER 13: Troubleshooting www.gateway.com Audio CD does not produce sound Make sure that the disc label is facing up, then try again. ■ Some music CDs have copy protection software. You may not be able to ■ play these CDs on your computer.
Page 149: Diskette Drive
Solving problems Diskette drive The diskette drive is not recognized Shut down and restart your computer. ■ You cannot save a file to diskette or you see the message “disk is full or write-protected” Make sure that the write-protection tab on the upper-right corner of the ■...
Page 150: Display
CHAPTER 13: Troubleshooting www.gateway.com Display The screen resolution is not correct Change the screen resolution from the Display Properties dialog box. For Help & Support ■ For more information about changing more information, see “Adjusting the color depth” on page the screen resolution, click Start, then click Help and Support.
Page 151: Ethernet
Solving problems Ethernet You cannot see the other computers on your network Make sure that your Ethernet cable is plugged into the Ethernet jack on ■ your computer. Make sure that the other end is plugged into a router.
Page 152: Hard Drive
CHAPTER 13: Troubleshooting www.gateway.com Hard drive You see an “Insufficient disk space” error message Delete unnecessary files from the hard drive using Disk Cleanup. For ■ instructions on deleting unnecessary files, see “Deleting unnecessary files” on page 129. Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Caution ■...
Page 153: Keyboard
Solving problems You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) ■ incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.
Page 154: Memory
CHAPTER 13: Troubleshooting www.gateway.com Memory You see a “Memory error” message Help & Support For more information about Use a third-party diagnostic program to help determine if a memory ■ troubleshooting memory errors, click module is failing. Start, then click Help and Support. Type the phrase memory error in the Search box, then click the arrow.
Page 155 Solving problems Click the location from which you are dialing, then click Edit. Help & Support For more information about dialing properties, click Start, then click Help Make sure that all settings are correct. and Support. Type the keyword dialing in the Search box, then click the arrow.
Page 156 CHAPTER 13: Troubleshooting www.gateway.com The modem is not recognized by your computer Make sure that the line connected to the modem is working and plugged ■ into the appropriate port on your computer. See your hardware reference or setup poster to make sure that the connections have been made correctly.
Page 157: Mouse
Solving problems Mouse The mouse does not work Make sure that the mouse cable is plugged in correctly. ■ Shut down and restart your computer. ■ Remove all extension cables and switch boxes. ■ Try a mouse you know is working to make sure that the mouse port works.
Page 158 CHAPTER 13: Troubleshooting www.gateway.com The printer is on but will not print Check the cable between the printer and your computer. Make sure that ■ it is connected to the correct port. Make sure that the printer is online. Many printers have an online/offline ■...
Page 159: Sound
■ have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources. If you have “how to” questions about using a program, see: ■...
Page 160: Telephone Numbers
Make sure that your computer is nearby at the time of your call. The ■ technician may have you follow troubleshooting steps. Telephone numbers Gateway offers a wide range of customer service, Customer Care, and information services. Automated troubleshooting system Service description...
Page 161: Self-Help
Search box, then click the arrow. Tutoring Answers by Gateway is a telephone service that provides answers to all of your “How do I... ” questions on Gateway computers. For more information, go to www.gateway.com/answers. Training Gateway provides the following computer-based training:...
Page 162 CHAPTER 13: Troubleshooting www.gateway.com...
Page 163: Appendix A: Safety, Regulatory, And Legal Information
APPENDIX A Safety, Regulatory, and Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices...
Page 164: Important Safety Information
Important safety information Warning Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to Always follow these instructions to help ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 165: Regulatory Compliance Statements
This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) this device may Changes or modifications not expressly not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired approved by Gateway could void the FCC operation. compliance and negate your authority to operate the product.
Page 166: Laser Safety Statement
Laser safety statement Warning All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in Use of controls or adjustments or these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation performance of procedures other than Performance Standard.
Page 167: Environmental Information
When your electrical or electronic equipment is no longer useful to you, “take it back” to your local or regional waste collection administration for recycling. ■ In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area. ■...
Page 168: Macrovision Statement
Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 169: Index
Index inserting memory card configuring installing memory card audio jacks accessing removing memory card router shared drives slots speakers shared files troubleshooting add-in card TCP/IP protocol shared folders connecting accessories troubleshooting memory card external monitor safety precautions modem accounts types of memory cards projector Internet supported...
Page 170 Protocol troubleshooting troubleshooting using screen saver types un-sharing documentation editing viewing list Gateway Web site music track information help Files and Settings Transfer Wizard video Help and Support editing buttons online help finding editing video documents files and folders...
Page 171 Index fragmentation watching television cleaning mouse defragmenting function keys Internet service provider (ISP) deleting files connecting to protecting from viruses disconnecting from suggested schedule setting up account Gateway using Scheduled Task Wizard transferring settings from old Web address computer...
Page 172 Index www.gateway.com cleaning troubleshooting installing clicking using sharing double-clicking troubleshooting non-technical support moving pointer Accounting printing moving screen objects Sales documents opening files, folders, and Warranty files across network programs numeric keypad programs pointer indicator closing right-clicking closing unresponsive scroll wheel...
Page 173 SmartMedia training video software scanner See programs classroom installing Gateway Learning Libraries sound Scheduled Tasks Wizard Learn With Gateway adjusting screen controls transferring adjusting settings muting files from Internet changing color depth files from old computer...
Page 174 Index www.gateway.com tutoring window fee-based close button Zip drive closing maximize button menu bar uninterruptible power supply minimize button (UPS) title bar un-sharing Windows drives clipboard folders Files and Settings Transfer updates Wizard security Product Key Code virus definitions Search utility...
Page 176 MAN PFL6 USR GDE R1 4/06...

Gateway Profile Profile 6 User Manual

Chapter 1: Getting Help

Chapter 2: Getting Started

Chapter 3: Using Windows XP

Chapter 4: Using the Internet

Chapter 5: Sending and Receiving Faxes

Chapter 6: Using Your Computer Hardware

Chapter 7: Using Your Computer Software

Chapter 8: Customizing Your Computer

Chapter 9: Networking Your Computer

Chapter 10: Protecting Your Computer

Chapter 11: Recovering Your System

Chapter 12: Maintaining Your Computer

Chapter 13: Troubleshooting

Appendix A: Safety, Regulatory, and Legal Information

Index

Quick Links

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Summary of Contents for Gateway Profile Profile 6