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32 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
32.1 Malfunctions
Fault
The appliance is not
working.
The appliance does
not switch off fully at
the end of a cooking
time.
The time flashes in
the display.
The time does not ap-
pear in the display
when the appliance is
switched off.
lights up in the dis-
play and no settings
can be made on the
appliance.
A message with
appears in the dis-
play, e.g. - .
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
At the end of a cooking time, the appliance stops heating up. The oven light and cooling fan
do not switch off. For types of heating with air recirculation, the fan continues to run in the
back wall of the cooking compartment.
Turn the function selector to the off position.
▶
a The appliance is switched off.
a The oven light and the fan in the back wall are switched off.
a The cooling fan switches off automatically as soon as the appliance has cooled down.
There has been a power cut.
Reset the time.
▶
→ "Setting the time", Page 26
The basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 22
Childproof lock is activated.
Use the
button to deactivate the childproof lock.
▶
Electronics fault
Press
.
1.
If necessary, reset the time on the clock.
‒
a If the fault was a one-off, the error message disappears.
If the error message appears again, call the after-sales service. State the exact error
2.
message and the E no. for your appliance in full.
→ "Customer Service", Page 40
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
WARNING ‒ Risk of fire!
The hob switches off automatically and can no longer
be operated. It may switch on unintentionally at a later
point.
Switch off the fuse in the fuse box.
▶
Call the customer service.
▶
Troubleshooting en
37
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