Directed Call Park; Executive Busy Override; Last Number Redial - Verizon CENTREX CUSTOPAK Manual

CALLER ID
Caller ID provides the listed name of the calling party
along with the calling number on calls made from
specially equipped central offices within your regional
calling area. For calls outside of your regional calling
area, the display will show name and number, the
number only or an out-of-area message.

DIRECTED CALL PARK

This feature is an enhancement to Call Park. It
performs all the same functions as Call Park while
allowing you to "park" the call against any number
within the CustoPAK system. You can use Directed Call
Park to increase call handling capabilities by "parking"
calls directly to the CustoPAK number in which you
intend to transfer the call.
To use this feature:
Tell the person to whom you are speaking that you
are going to put them on hold.
Press the switchhook.
Listen for dial tone.
Press
Dial the intercom code assigned to the number
against which your call will be parked.
To retrieve the parked call:
Lift the receiver.
Listen for dial tone.
Press
Dial the intercom code assigned to the number
against which the call is parked.
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.
.

EXECUTIVE BUSY OVERRIDE

Executive Busy Override allows access to a busy
line within the CustoPAK system, thus establishing
a three-way call between two internal stations and a
third party either inside or outside of your CustoPAK
system. The called station will receive a warning tone
prior to the establishment of the conference call.
This feature differs from Directed Call Pick-Up with
Barge-In in that rather than automatically establishing
the three-way conversation, it is established at
the discretion of the user once a busy condition is
encountered.
To use this feature:
If you reach a busy signal on a call inside your
CustoPAK system:
Press the switchhook.
.
Press
Both parties will hear a tone.
A three-way call is established.

LAST NUMBER REDIAL

Last Number Redial enables you to be reconnected to
the last number you dialed. Use this service to save
time and improve efficiency by reducing dialing time
and time spent searching for phone numbers.
To use this feature:
Lift the receiver.
Listen for dial tone.
.
Press
The number will be automatically dialed.
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