Call Hold - Verizon CENTREX CUSTOPAK Manual

To cancel this feature:
Pick up the handset.
Listen for dial tone.
Press
You will hear confirmation tone.
Hang up.
NOTE:
Network charges — either local, regional toll or
long distance apply, as applicable for calls to the
forwarded-to number, if the number is outside of your
CustoPAK system.
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.

CALL HOLD

CustoPAK Call Hold enables you to place a call on hold
for an extended period of time — provided neither
you nor the other person hangs up — freeing up the
line to make another call. Call Hold allows you to use
other CustoPAK features, such as Call Pick-Up and
Call Waiting during an existing call (see these features
for further instructions). While a call is on hold, new
calls will go to voicemail (if you subscribe). Call Hold
can help your business improve response time while
reducing equipment costs and callbacks.
To use this feature:
Tell the person to whom you are speaking that you
are going to put them on hold.
Press the switchhook.
Listen for dial tone.
.
Press
You will hear confirmation tone followed by
dial tone.
Lay the receiver on your desk—Do not hang up!
NOTE:
The dial tone will time out and your person will stay on
hold until you hang up.
To return to your call:
Hang up.
NOTE: In a 1A central office:
Press the switchhook.
.
Press
Your telephone will ring.
When you answer you will be reconnected.
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