Related Manuals for Verizon Hub
Summary of Contents for Verizon Hub
- Page 1 V E R I Z O N U S E R G U I D E L E T ’ S G E T S T A R T E D © 2009 Verizon. All Rights Reserved.
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Page 2: Table Of Contents
..........................Connect to Wired Network............................Add Backup Number..............................Take Tour....................................Set Up Voice Mail................................Transfer Existing Home Phone Number to Your Verizon Hub............ Handset Controls................................Front View..................................OK Button/Joystick..............................Side Views.................................. - Page 3 Dial Pad..................................18 Make a Call................................18 View Calls................................19 Locate Handset..............................19 Intercom................................19 Open Menu................................. Answer a Call................................Block a Call.................................. Ignore a Call................................Answer Call Waiting..............................21 © 2009 Verizon. All Rights Reserved.
- Page 4 Send a Text or Picture Message to a Contact................31 Map a Contact’s Location..........................31 Get Directions to a Contact’s Location................... Add Group................................Delete Group..............................Voice Mail..................................Set Up Voice Mail............................View Voice Mail Messages........................© 2009 Verizon. All Rights Reserved.
- Page 5 Number............41 Movies..................................... View Movies................................Now Playing in Your Area......................... Opening This Week in Your Area......................Coming Soon in Your Area........................Watch Movie Trailers........................... Purchase Tickets............................. Theaters..................................© 2009 Verizon. All Rights Reserved.
- Page 6 ...................................... Check Local Traffic..............................View Traffic for Another Area........................Settings....................................General..................................Weather................................. View Current Weather Location(s)....................Add Weather Location........................Change Home Weather Location....................Delete Weather Location........................© 2009 Verizon. All Rights Reserved.
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Page 7: Calling Features
Turn On Incoming Call Block......................Turn Off Incoming Call Block......................Simultaneous Ring............................Turn On Simultaneous Ring......................Turn Off Simultaneous Ring......................Backup Numbers............................Change Backup Number........................Call Waiting................................ Turn On Call Waiting..........................© 2009 Verizon. All Rights Reserved. - Page 8 ..................................... Volume.................................. Adjust System Volume........................Adjust Speakerphone Volume....................... Adjust Ringer Volume...........................74 Adjust Media Volume..........................74 Ringtone................................74 Listen to Current Ringtone........................74 Change Ringtone.............................74 System.....................................75 System Information............................75 © 2009 Verizon. All Rights Reserved. viii...
- Page 9 Verizon Hub User Guide View System Information........................75 Check if Verizon Hub is Online.......................75 Version Information............................75 View Version Information........................75 System Resets ..............................76 Verizon Hub Reset ...........................76 Apps......................................76 Download Apps...............................76 View My Stuff................................76 Remove App................................
- Page 10 Settings..................................Set Background............................... Ringtones................................Set Ringtone Type..........................Set Ringtone Volume ........................... Set Contrast............................... Keypad Volume............................... Registration................................ Activate Handset Automatically....................Activate Handset Manually......................Delete Handset............................Version................................... © 2009 Verizon. All Rights Reserved.
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Page 11: Digital Voice Calling Features
Verizon Hub User Guide View Version Information........................Intercom................................Intercom From Verizon Hub Base to Handset................ Intercom From Handset to Verizon Hub Base................ Intercom from Handset to Handset....................101 Answer Incoming Call While Using Intercom................101 Making Calls..................................102 Place a Domestic Call............................102... - Page 12 View Missed Calls..............................124 View New Voice Mail............................124 Check New Messages............................124 View All Calling Features..........................124 View Today’s Calendar Events........................125 View New Verizon Relay Messages......................125 Change Wallpaper...............................125 Verizon Hub Photos............................125 © 2009 Verizon. All Rights Reserved.
- Page 13 View Unread Messages..........................132 Delete Message(s)............................132 Verizon Relay...................................132 Add Member................................132 Edit Member................................133 View All Verizon Relay Messages......................133 View Verizon Relay Message........................133 Delete Verizon Relay Message........................133 Contacts....................................134 View Contacts.................................134 © 2009 Verizon. All Rights Reserved.
- Page 14 Set Photo as Wallpaper..........................140 Delete a Photo..............................141 Edit Photos................................141 Upload Photos...............................141 Screensaver................................142 Upload Screensaver Image........................142 Select From All Photos..........................142 Remove Photo...............................142 Wallpaper...................................143 Upload Wallpaper Image........................143 © 2009 Verizon. All Rights Reserved.
- Page 15 Turn On Caller ID Block........................150 Turn Off Caller ID Block........................151 International Call Block...........................151 Change International Call Block....................151 View International Rates and Country Codes..............151 Voice Mail Services.............................152 Change Voice Mail Ring Count....................152 © 2009 Verizon. All Rights Reserved.
- Page 16 Warranty....................................158 Open Source Licenses..............................158 FCC Statement................................159 Important Note................................159 FCC Radiation Exposure Statement......................159 Danger—Electric Shock and Fire....................161 Caution—Disposal...........................162 Danger—Handset Battery Pack.....................162 Caution—Electromagnetic Interference................162 Danger—Liquid Crystal Display (LCD)..................162 © 2009 Verizon. All Rights Reserved.
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Page 17: Set Up Your Verizon Hub
It should be close enough to your wireless router to get a strong signal. Wired Connection. Place your Verizon Hub on a sturdy, flat surface that’s near an active power outlet and within reach of your Ethernet outlet. © 2009 Verizon. All Rights Reserved. -
Page 18: Other Considerations
Keep your Verizon Hub away from large metal objects, which can affect signal quality and strength. Caution. • Keep your Verizon Hub at least 10 feet from a microwave. • Position your Verizon Hub away from heat sources, moisture and excessive dust. -
Page 19: Insert The Handset Battery
This shows that it’s charging. Charge the battery completely before using the handset for the first time. We suggest charging it for 2 hours. Attach Stickers. Place the 9-1-1 stickers on or near your Verizon Hub. © 2009 Verizon. All Rights Reserved. -
Page 20: Set Up Verizon Hub And Digital Voice Service
The keyboard is enabled with predictive text so it will assist you in the words you enter. If Verizon Hub predicts the correct word, touch the highlighted text to add the word to your message. -
Page 21: Connect To Wired Network
We recommend using a secure network for the Verizon Hub, which will be indicated by a lock image next to the network name. Select the security type –... -
Page 22: Add Backup Number
Grenadines, Trinidad and Tobago, Turks and Caicos Islands and Virgin Islands, British. There are no additional charges for using Backup Number with these destinations: American Samoa, Canada, Guam, Northern Mariana Islands, Puerto Rico and Virgin Islands, U.S. © 2009 Verizon. All Rights Reserved. -
Page 23: Take Tour
Mail immediately. Important Note: Prior to changing your Verizon Hub telephone number or transferring your existing home phone number to your Verizon Hub, you must set up Voice Mail first. Set Up Voice Mail. Touch This will dial the Voice Mail system. -
Page 24: Handset Controls
OK Button/Joystick Left Right Speakerphone Mute OK Button/Joystick. Press down on the OK Button/Joystick to select OK. You can move the OK Button/Joystick Left, Right, Up and Down to navigate the Menu and select options. © 2009 Verizon. All Rights Reserved. -
Page 25: Side Views
Volume + Volume - Headset Jack Left Right Volume Controls. Ringer Volume. While NOT on a call, press Volume + or Volume - on the side of the handset to adjust the ringer volume. © 2009 Verizon. All Rights Reserved. -
Page 26: Handset Speaker Volume
The handset is compatible with all 2.5mm telephone headsets with a built-in microphone. Simply insert the headset plug into the right side of the handset. You will be able to make and receive phone calls using your headset. © 2009 Verizon. All Rights Reserved. -
Page 27: Set Up Accessory Handset & Charging Cradle
Set Up Accessory Handset & Charging Cradle. You can add up to three additional handsets to use with your Verizon Hub, and place the charging cradles anywhere your home has AC power. Accessory Handset & Charging Cradle sold separately. Verify Box Contents. -
Page 28: Activate Accessory Handset With Base
Verizon Hub User Guide Activate Accessory Handset With Base. With the screen facing outward, place the cordless handset in the cradle of your Verizon Hub base. A beep tone will indicate it’s connected. You will see “Activating handset…” displayed on the handset screen, followed by the message “Activated successfully. -
Page 29: Verizon Hub Base
Current Weather conditions will be available on the Home screen. 2. ouch to move to your next saved location. to view the Extended Forecast. Touch Touch to close the Extended Forecast. Touch to manage locations. © 2009 Verizon. All Rights Reserved. -
Page 30: Add Weather Location
Weather Location of this guide to add a new location. Make this your Home location. Touch the box next to Touch to return Home. The location added will be displayed on the Home screen. © 2009 Verizon. All Rights Reserved. -
Page 31: Delete Weather Location
Touch and/or today’s date to close the Calendar view on the Home screen. Note: Touching a date within the Calendar view will open the main Calendar. Refer to the Calendar section for more information. © 2009 Verizon. All Rights Reserved. -
Page 32: Home Screen Settings/Widgets
Contact to see a list of Touch a messages sent and received with him/her. Touch to return Home. Refer to the Messaging section of this guide for more features and instructions. © 2009 Verizon. All Rights Reserved. -
Page 33: Turn On Do Not Disturb
Note: Your calls will be forwarded to the phone number you selected. If you’re unable to answer the forwarded call, the voice mailbox of the Call Forward Number will accept the call. Refer to the Call Forwarding section of this guide for more information © 2009 Verizon. All Rights Reserved. -
Page 34: Turn Off Call Forwarding
Touch Answer to answer Call Waiting. b. Touch Mute to mute the call. c. Touch to end the call. Note: If you want to switch to the handset, simply pick it up and press on the handset. © 2009 Verizon. All Rights Reserved. -
Page 35: View Calls
The Verizon Hub base will immediately call your handset using the Speakerphone. Note: If you have more than one handset activated with your Verizon Hub, you will first need to select which handset to call. To answer the Intercom call from the Verizon Hub base, press on the handset. -
Page 36: Open Menu
“The party you’re trying to reach is not accepting calls at this time. ” Ignore a Call. A Caller ID pop-up will appear for each incoming call. Touch Ignore. The caller will be sent to Voice Mail. © 2009 Verizon. All Rights Reserved. -
Page 37: Answer Call Waiting
Merge to combine all callers. Touch to hang up with both callers. Adjust Speaker/Ringer Volume. Locate the volume buttons on your Verizon Hub base. VOL + to increase the volume. Press Press VOL - to decrease the volume. Use Speakerphone. -
Page 38: Communications
Calling Features. Touch Menu. Communications. Touch Dial Pad. Touch Touch Calling Features. A list of Calling Features will appear. Touch to return Home. Refer to the Calling Features section of this guide for more information. © 2009 Verizon. All Rights Reserved. -
Page 39: Locate Handset
The Verizon Hub base will immediately call your handset using the Speakerphone. Note: If you have more than one handset activated with your Verizon Hub, you will first need to select which handset to call. To answer the Intercom call from the Verizon Hub base, press on the handset. -
Page 40: Photodial
Cell, Home or Work. Verizon Hub will display the Dial Pad screen for the duration of the call. Press to end the call. When the call is ended, Verizon Hub will return to the PhotoDial screen. Delete Contact From PhotoDial. Touch Menu. -
Page 41: Calls
Delete All Calls. Touch Menu. Communications. Touch Touch Calls. A list of recent calls will appear. Touch Yes. A confirmation message will appear. Touch All calls will be removed from your Calls. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 42: Add Caller To Contacts
Group from the list. Select a Touch Change to choose a Contact Image. Touch Default Ringtone to select a ringtone for this Contact. Save. Touch Touch to return Home. This caller will be added to your Contacts. © 2009 Verizon. All Rights Reserved. -
Page 43: Call A Person From Calls
Work Phone. Touch the check box next to Add contact to Verizon Relay and PhotoDial. Save if you’re done. Touch Touch Next to enter more information. Street Address – the keyboard will appear. Touch © 2009 Verizon. All Rights Reserved. -
Page 44: Edit A Contact
Touch the check box next to and PhotoDial. Touch Save if you’re done. Touch Next to enter more information. Touch Street – the keyboard will appear. Use the keyboard to tap out the Street Address. © 2009 Verizon. All Rights Reserved. -
Page 45: Delete A Contact
Search for Contact. Touch Menu. Communications. Touch Touch Contacts. A list of all Contacts will appear alphabetically. Touch Letter of the Contact’s First or Last Name. Enter the first A list of Contacts will appear. © 2009 Verizon. All Rights Reserved. -
Page 46: View Contacts By Group
Contact, touch the number you want to call. During the call: • Touch Answer to answer Call Waiting. • Touch Mute to silence your handset or speakerphone. Touch to end the call. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 47: Send A Text Or Picture Message To A Contact
Verizon Hub User Guide Send a Text or Picture Message to a Contact. This feature is only available with other Verizon Wireless phones. Touch Menu. Touch Communications. Contacts. Touch A list of all will appear alphabetically. Select a Contact to view his/her contact information. -
Page 48: Get Directions To A Contact's Location
Touch Send. Touch to return Home. The information will be sent to your Verizon Wireless phone and will direct you to his/her location. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. Add Group. -
Page 49: Voice Mail
Voice Mail Settings to learn more. Important Note: Prior to changing your Verizon Hub telephone number or transferring your existing home phone number to your Verizon Hub, you must set up Voice Mail first. View Voice Mail Messages. Touch Menu. -
Page 50: Call Back A Caller
Note: If you would rather talk on your handset, simply pick it up and press on the handset. Reply to Voice Mail Message With a Text or Picture Message. This feature is only available with Verizon Wireless phones. Menu. Touch Communications. -
Page 51: Map A Caller's Location
Touch Map By Number or Map By Address. A map locating the caller will appear. Touch to return Home. Messaging. Text/Picture Messages. This feature is only available with Verizon Wireless phones. View a Message. Touch Menu. Touch Communications. Touch Messaging. -
Page 52: Reply To A Message
Touch Attach – a list of pictures will appear. Picture to attach it to your message and Touch any then touch Done. Touch Send. A confirmation message will appear. Touch Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 53: Forward A Message
Contact to see a list of messages sent and received with him/her. Touch the message you want to delete, and touch Delete. A confirmation message will appear. Touch Yes. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 54: Verizon Messages
Verizon Hub User Guide Verizon Messages. Occasionally, informational messages will be sent to your Verizon Hub from Verizon Wireless to let you know about upcoming updates and features. View Verizon Messages. Menu. Touch Touch Communications. Touch Messaging. Touch the Verizon Messages tab. -
Page 55: Contacts
Your results will appear showing the business’ name, address, phone number and distance from your location. Note: The business’ suite number may appear in the middle of the address. Touch the business result and the map will zoom to its location. © 2009 Verizon. All Rights Reserved. -
Page 56: Get Directions To A Business
Call to dial the business. • Send to VZ Navigator to send spoken turn-by-turn directions to your cell phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. • Add to Contacts to add this business to your Contacts. -
Page 57: People Search
Call to dial the person. • Send to VZ Navigator to send spoken turn-by-turn directions to your cell phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. • Add to Contacts to add this person to your Contacts. -
Page 58: Movies
Call to dial the person. • Send to VZ Navigator to send spoken turn-by-turn directions to your cell phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. • Add to Contacts to add this person to your Contacts. -
Page 59: Coming Soon In Your Area
Purchase Tickets. A message and confirmation number will appear. Send Text to send this message and confirmation Touch number to your Verizon Wireless cell phone. Touch to return Home. Important Note: We recommend you write down the confirmation number and take it with you to the theater. -
Page 60: Theaters
Call to call the theater. b. Showtimes to see a list of movies playing. c. Send to VZ Navigator to send directions to your Verizon Wireless phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. -
Page 61: History
Verizon Wireless phone. • Send to VZ Navigator to send directions to your Verizon Wireless phone. If your Verizon Wireless phone is not VZ Navigator-enabled, the message will be text-only. Touch to return Home. -
Page 62: Cast
Verizon Hub User Guide V CAST®. You have access to a variety of V CAST videos from your Verizon Hub organized into four major categories – News & Sports, Entertainment, Food & Dining and Lifestyle. You also have a shortcut to your Internet Radio feature. -
Page 63: Verizon Relay
Verizon Relay Members and their messages will appear on your Verizon Hub. And when you add a friend or family member as a Verizon Relay member they will also be added to PhotoDial. PhotoDial is a speed–dial–like feature that lets you quickly call contacts. -
Page 64: Add A Member From Contacts
Delete Member. Touch Menu. Touch Verizon Relay. Members. Touch Touch the Member you want to remove. The Member’s information will appear. Touch Remove Member. Yes. A confirmation message will appear. Touch to return Home. Touch © 2009 Verizon. All Rights Reserved. -
Page 65: View Tiles Online
Verizon Hub User Guide View Tiles Online. See a full-view list of your Verizon Relay messages when you’re away from home. Go to verizonwireless.com/welcome. Verizon Hub In the Cell Phone field, enter your phone number. Note: If you also have a Verizon Wireless number, DO NOT enter that number. -
Page 66: Add Event
Event Date If you need to change the date, touch the to choose another date from the Monthly Calendar. Touch Event Title. Use the keypad to type the title and touch Enter. © 2009 Verizon. All Rights Reserved. -
Page 67: Add Anniversary
Done. When you’re done, touch Save. The event will be added to the list of events for the selected date. Month View to return to the Monthly Calendar. Touch Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 68: Edit Event
Month View to return to the Monthly Calendar. Touch Touch to return Home. Calculator. Use the Calculator. Touch Menu. Touch Calculator. Touch Use the electronic keypad to perform calculations just as you would on any other calculator. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 69: Traffic
Home. Settings. General. Weather. View Current Weather Location(s). Touch Menu. Touch Touch Settings. section will open, showing Weather. A list of your current, saved Weather locations will appear. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 70: Add Weather Location
Home location. The Weather location info will appear – touch the box next to Make this your Home location. Touch to return Home. The Weather location will be displayed on the Home screen. © 2009 Verizon. All Rights Reserved. -
Page 71: Delete Weather Location
Weather. Touch Home Screen Settings. Touch to delete a check in the box next to Display Weather widget on Home screen. Touch to return Home. Weather will be removed from your Home screen. © 2009 Verizon. All Rights Reserved. -
Page 72: Add Date & Time Widget To Home Screen
Touch Home Screen Settings. Touch to add a check in the box next to Display Call Features widget on Home screen. Touch to return Home. Call Features will now appear on your Home screen. © 2009 Verizon. All Rights Reserved. -
Page 73: Remove Call Features Widget From Home Screen
Home Screen Settings. Touch to delete a check in the box next to Display Calls & Messages widget on Home screen. Touch to return Home. Calls & Messages will be removed from your Home screen. © 2009 Verizon. All Rights Reserved. -
Page 74: Date & Time
The changes you’ve made to your Time Zone will be effective immediately. Handsets. View Activated Handsets. Menu. Touch Touch Touch Settings. section will open, showing Weather. Handsets. Touch A list of activated handsets will appear. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 75: Activate Handset Automatically
Handset you want to delete. Touch Delete. Yes. A confirmation message will appear. Touch The handset will be deactivated. It will no longer work with your Verizon Hub unless you choose to activate it again. © 2009 Verizon. All Rights Reserved. -
Page 76: Verizon Hub Tour
Calling Features. Call Forwarding. Call Forwarding allows you to forward incoming calls from your Verizon Hub to another phone. If you’re unable to answer the forwarded call, the voice mailbox of the other phone number will accept the call. IMPORTANT INFORMATION. -
Page 77: Turn On Call Forwarding-First Time Setup
Call Forwarding. Touch Touch Call Forward Numbers and select the number TURN OFF from the list. Touch TURN ON Your calls will be forwarded to the phone number you selected. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 78: Turn Off Call Forwarding
Home. Do Not Disturb will be turned on immediately. Turn Off Do Not Disturb. Touch Menu. Touch Touch Settings. Touch Touch Do Not Disturb. Touch TURN OFF Touch to return Home. TURN ON © 2009 Verizon. All Rights Reserved. -
Page 79: Incoming Call Block
TURN OFF Touch Touch TURN ON Touch to return Home. Turn Off Incoming Call Block. Touch Menu. Touch Touch Settings. Touch Touch Incoming Call Block. Touch TURN OFF Touch to return Home. TURN ON © 2009 Verizon. All Rights Reserved. -
Page 80: Simultaneous Ring
Never miss another important call. When you activate Simultaneous Ring, all incoming phone calls you receive will ring on up to 3 different numbers, plus the Verizon Hub number. The first phone that is answered connects you to the caller. -
Page 81: Turn Off Simultaneous Ring
If you experience an interruption in service, you can have your calls automatically forwarded to a Backup Number. Most likely, you chose a Backup Number when you first set up your Verizon Hub, but you can add or change your Backup Number at any time. Change Backup Number. -
Page 82: Call Waiting
Call Waiting. Touch TURN ON Touch to return Home. Turn Off Call Waiting. Menu. Touch Touch Touch Settings. Touch Call Waiting. Scroll to and then touch Touch TURN OFF Touch to return Home. TURN ON © 2009 Verizon. All Rights Reserved. -
Page 83: Caller Id Block
For your protection, the default setting for International Call Block is ON. Please visit verizonwireless.com/hub to deactivate this feature if you’d like to make international calls. Refer to the International Call Block section of this guide for more information. -
Page 84: Voice Mail Settings
Web Management Site at verizonwireless.com/hub. Important Note: Prior to changing your Verizon Hub telephone number or transferring your existing home phone number to your Verizon Hub, you must set up Voice Mail first. Change Number of Rings Before Going to Voice Mail. Touch Menu. -
Page 85: Change Voice Mail Passcode
If you want to rotate your Wallpaper images, touch the checkbox next to Shuffle all Wallpaper images. Note: The Wallpaper will change every 20 minutes. Touch Change Wallpaper. Touch the Wallpaper you want, and it will automatically appear on your Verizon Hub. © 2009 Verizon. All Rights Reserved. -
Page 86: Screensaver
Upload New Photos for Wallpaper and Screensaver. You can upload new photos to use as Wallpaper or a Screensaver on your Verizon Hub. You can do this from the Web Management Site at verizonwireless.com/hub. Refer to the Upload Photos section of this guide for more information. -
Page 87: Network
Verizon Hub User Guide Network. If you have an established home network, you can connect your Verizon Hub to the wired or wireless network. Check Wired Connection. Menu. Touch Touch Touch Settings. Touch Network. Your connection type and status will appear. -
Page 88: Change Network
Use a Network Cable or Use My Wireless Network. Touch Follow the on-screen instructions. Verizon Hub will connect to the Network, indicate the connection and return to the Home screen. Refer to the Connect to Wired Network or Connect to Wireless Network sections of this guide for more information. -
Page 89: Manual Ip Configuration
Next to System, touch to adjust the System Volume. Touch to return Home. Adjust Speakerphone Volume. Touch Menu. Touch Settings. Touch Touch Touch Volume. Next to Speakerphone, touch to adjust the Speakerphone Volume. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 90: Adjust Ringer Volume
Home. Change Ringtone. Menu. Touch Touch Touch Settings. Touch Ringtone. Touch Touch Change. Scroll to view the full list of Ringtones. Touch any of the Ringtones, then touch: to preview the Ringtone. • © 2009 Verizon. All Rights Reserved. -
Page 91: System
Check if Verizon Hub is Online. Touch Menu. Touch Touch Settings. Touch Touch System Information. If you’re connected to your home network, the screen will say: Verizon Hub is currently online. Touch to return Home. Version Information. View Version Information. Touch Menu. Touch Settings. Touch... -
Page 92: System Resets
Touch Please follow the instructions on the screen to reset your Verizon Hub. Touch to return Home. Apps. Apps allows you to select and download new applications for your Verizon Hub. Download Apps. Touch Menu. Touch Touch Apps. What’s New tab will display available apps. -
Page 93: Remove App
Listen to Internet Radio. Touch Menu. to locate Internet Radio. Touch Touch Internet Radio. Radio stations will be categorized by genre: • Touch the genre to see a list of stations in that radio format. © 2009 Verizon. All Rights Reserved. -
Page 94: Add Station To My Favorites
Touch Add to add the station to My Favorites. The station will now appear in My Favorites. Back to return to the previous screen. Touch Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 95: Remove Station From My Favorites
Touch that photo to open the album. Options to Play Slideshow or Save Touch the selected photo as your Wallpaper. Touch Back to return to the previous screen. Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 96: Play Slideshow
Choose the Delay between Slides – 5, 10 or 30 seconds. Touch Preview to preview the album or touch Save if you’re done. The new album will appear in the list Touch to return Home. © 2009 Verizon. All Rights Reserved. -
Page 97: Edit Album
Change Wallpaper. Touch Menu. Touch to locate Photo Viewer. Touch Photo Viewer. Change Wallpaper. Touch photo. Touch a Verizon Hub will return to the Home screen and the wallpaper will change to the selected photo. © 2009 Verizon. All Rights Reserved. -
Page 98: Make Screensaver
Upload New Photos for Wallpaper and Screensaver. You can upload new photos to use as Wallpaper or a Screensaver on your Verizon Hub. You can do this from the Web Management Site at verizonwireless.com/hub. Refer to the Upload Photos section of this guide for more information. -
Page 99: Play Picture Puzzle
Solution to see the answer. • Touch Start Over to start a new puzzle. Fill all the cells to complete the puzzle. Your Verizon Hub will indicate when you correctly complete the puzzle. to return Home. Touch © 2009 Verizon. All Rights Reserved. -
Page 100: Recipes
Nutritional Information to view nutritional breakdown. Back to return to the previous screen. Touch to return Home. Touch Feedback. Tell us what you think of your Verizon Hub! Touch Menu. Touch to locate Feedback. Touch Feedback. Select a Feature Name to select a feature. -
Page 101: Verizon Hub Handset(S)
Syncing Indicator Shows that the handset is receiving updates for the correct date, time, data and/or software, and syncing with the Verizon Hub base Contacts. Calls. Lists your Received Calls. Contacts. Access all Contacts stored in your Verizon Hub. -
Page 102: Volume Controls
While navigating the handset Menu, press Volume + or Volume - on the side of the handset to adjust the keypad button volume. You will hear the volume increase or decrease as you press Volume + and Volume -. © 2009 Verizon. All Rights Reserved. -
Page 103: Headset Jack
You will see the following Call Details: • Contact – Name and Phone Number (if available). • Date. • Time. • Duration. Back to return to the previous screen. Press Press to return to Home. © 2009 Verizon. All Rights Reserved. -
Page 104: Received Calls - Add New Contact
The Existing Contact information will appear. If you want, use the OK Button/Joystick and keypad to edit Contact information. When you’re done, press Next. Contact Updated message will appear. Press OK. Press to return to Home. © 2009 Verizon. All Rights Reserved. -
Page 105: Delete Received Call
OK to open the Menu. Press Dialed and Move the OK Button/Joystick to select press OK. Your list of Dialed Calls will appear. Press Back to return to the previous screen. Press to return to Home. © 2009 Verizon. All Rights Reserved. -
Page 106: View Dialed Calls Details
Call information. When you’re done, press Next. Ringtone Move the OK Button/Joystick to select a Type – Ringer 1-13. When you’re done, press Next. The Contact Summary will appear. Press Save Contact. Press to return to Home. © 2009 Verizon. All Rights Reserved. -
Page 107: Dialed Calls - Update Existing Contact
Move the OK Button/Joystick to select a Call and press Options. Move the OK Button/Joystick to select Delete Call and press OK. A confirmation message will appear. Yes. Press Press to return to Home. The Dialed Call information will be deleted. © 2009 Verizon. All Rights Reserved. -
Page 108: Delete All Dialed Calls
Contact Details. Back to return to the previous screen. Press Press Options to Add New Contact, Edit Contact, View Contact Details, Delete Contact, Delete All Contacts or Call Contact. Press to return to Home. © 2009 Verizon. All Rights Reserved. -
Page 109: Edit Contact
Type – Ringer 1-13. When you’re done, press OK or Next. The Contact Summary will appear. Press Save Contact. Press Back to return to the previous screen. Press to return to Home. The edits will be saved in your Contacts. © 2009 Verizon. All Rights Reserved. -
Page 110: View Contact Details
Move the OK Button/Joystick to select Delete Contact and press OK. A confirmation message will appear. Yes. Press Press You will return to Contacts. Press to return to Home. This Contact will be deleted from the handset. © 2009 Verizon. All Rights Reserved. -
Page 111: Delete All Contacts
Your list of Contacts will appear. Move the OK Button/Joystick to select the Contact you want to call and press OK. The Contact Details will appear. Press The Contact will be called. Press to end the call. © 2009 Verizon. All Rights Reserved. -
Page 112: Settings
Move the OK Button/Joystick to select a Type – Ringer 1-13. Press OK. The new Ringtone Type will be saved immediately. Press Back to return to the previous screen. Press to return to Home. © 2009 Verizon. All Rights Reserved. -
Page 113: Set Ringtone Volume
Move the OK Button/Joystick to select the Contrast level: • • Medium Low • Medium • Medium High • High Press Back to return to the previous screen. Press Press to return to Home. © 2009 Verizon. All Rights Reserved. -
Page 114: Keypad Volume
Registration. Activate Handset Automatically. With the screen facing outward, place the cordless handset in the cradle of your Verizon Hub base. A beep tone will indicate it’s connected. You will see “Activating handset... ” displayed on the handset screen, followed by the message “Activated successfully. -
Page 115: Activate Handset Manually
Home. Note: If there is no dial tone but the handset successfully registered with the base, verify that the Verizon Hub base is connected to an active Internet connection and that this line is plugged into the phone port on the back of the base unit. -
Page 116: Intercom
Verizon Hub User Guide Intercom. You can use the Intercom feature to call the handset or the Verizon Hub base so that you can talk to another person in your house. Intercom From Verizon Hub Base to Handset. From the Verizon Hub base, touch The Dial Pad will open. -
Page 117: Intercom From Handset To Handset
OK. The handset will ring. Press Ignore or Answer. Press to end call. Answer Incoming Call While Using Intercom. While using Intercom from the Verizon Hub base, touch: • Accept to disconnect from Intercom and answer incoming call. •... -
Page 118: Making Calls
Verizon Hub. An automatic reminder message will be played on your Verizon Hub if any calls to blocked numbers are attempted. Collect Calls. Your Verizon Hub telephone cannot place or accept collect calls. © 2009 Verizon. All Rights Reserved. -
Page 119: Important 9-1-1 Emergency Response Information
Verizon Hub account. In most areas of the country, Verizon Hub with Digital Voice service will provide you with Enhanced 9-1-1 (E9-1-1) service. With E9-1-1 service, Verizon Hub with Digital Voice service will... -
Page 120: Important Digital Voice Service Information
Moving and Updating Your 9-1-1 Service Address. To use the Verizon Hub, all that’s required is verification of 9-1-1 coverage and a broadband Internet connection. If you are planning to move, you MUST register the new service address before you use your Verizon Hub from a new location to enable Verizon Wireless to confirm that it can provide service there. -
Page 121: New Address
9-1-1 coverage prior to moving then you MUST register the new service address before you use your Verizon Hub from a new location, so Verizon can confirm that it can provide service there. -
Page 122: Digital Voice Calling Features
Important Note: Prior to changing your Verizon Hub telephone number or transferring your existing home phone number to your Verizon Hub, you must set up Voice Mail first. © 2009 Verizon. All Rights Reserved. -
Page 123: Set Up Voice Mail Account
You cannot use repeating digits (e.g., 1, 1, 1, 1), sequential digits (e.g.,1, 2, 3, 4 and 6, 5, 4, 3), or any part of your Verizon Hub phone number. Follow the Voice Mail prompts to record your name announcement, personal greeting and busy greeting, and select the greeting callers will hear. -
Page 124: Change Passcode
You cannot use repeating digits (e.g.,1, 1, 1, 1), sequential digits (e.g., 1, 2, 3, 4 and 6, 5, 4, 3) or any part of your Verizon Hub phone number. Press on handset, listen for a dial tone and dial *86. -
Page 125: Retrieve Voice Mail Messages
Verizon Hub User Guide Retrieve Voice Mail Messages. You will be alerted of new messages in your Voice Mail mailbox by: • A new Voice Mail alert shown on your Verizon Hub base screen. • An audible signal will sound. •... -
Page 126: Listen To Voice Mail Away From Home
0 Hear Menu again. * Return to Main Menu. # Skip. Listen to Voice Mail Away from Home. Dial your Verizon Hub telephone number. When the system answers, press the * key. Enter your Passcode, then press the # key. -
Page 127: Recover A Deleted Message
Play button on the line of the message you want to hear. An audio player window will appear and your message will play automatically. You will also have the option to stop, pause, rewind or fast forward your message. © 2009 Verizon. All Rights Reserved. -
Page 128: Customizing Your Mailbox
Contacts. Customizing Your Mailbox. Verizon Hub Voice Mail comes with several features that can make your life easier. It’s easy to set them up. Here are some of the special options you will have after you press 4 from the Main menu, then press 1 for Personal Profile. -
Page 129: Change Ring Count
If you want, check the box next to Send for urgent Voice Mail only. Click Save. 4-1-1 Directory Assistance. For Local and National Directory Assistance information, dial 4-1-1 from your Verizon Hub phone to reach a Verizon operator. Directory Assistance charges apply. © 2009 Verizon. All Rights Reserved. -
Page 130: Caller Id With Name
Temporarily Disable Call Waiting. From the handset: Press on the handset, listen for a dial tone and dial *70. From Verizon Hub base: Touch to open the Dial Pad. Touch *70 and then Listen for three short tones followed by a dial tone, then dial the number you want to call. -
Page 131: Permanently Disable Call Waiting
Listen for three short tones followed by a dial tone, then dial the number you want to call. Note: Disabling Call Waiting from your Verizon Hub phone works only for the length of one call. Call Waiting returns to your phone automatically when you hang up. -
Page 132: Return Call *69
From the handset: Press on the handset, listen for a dial tone and dial *69. From Verizon Hub base: Touch to open the Dial Pad. Touch *69 and then Wait for the phone to ring to be connected to your last inbound caller. -
Page 133: Do Not Disturb
Do Not Disturb. Do Not Disturb prevents your Verizon Hub from ringing. You can activate Do Not Disturb from the Verizon Hub base or from the Web Management Site. Refer to the Do Not Disturb on Verizon Hub Base and Do Not Disturb on the Web Management Site sections of this guide for more information. -
Page 134: Speed Dial 10
Speed Dial 10 lets you make calls faster by dialing fewer numbers. All Speed Dial settings can be saved or changed from your Verizon Hub phone. Speed Dial 10 allows you to store up to 10 numbers. NOTE: Using Speed Dial to dial international numbers will incur per minute rates to international locations. -
Page 135: Make A Call Using Speed Dial 10
Call Forwarding. Call Forwarding allows you to forward incoming calls from your Verizon Hub to another phone. If you’re unable to answer the forwarded call, the voice mailbox of the other phone number will accept the call. IMPORTANT INFORMATION. -
Page 136: Activate Call Forwarding
Verizon Hub User Guide Activate Call Forwarding. Press on the handset, listen for a dial tone and dial *72. From Verizon Hub base, touch to open the Dial Pad. Touch *72 and then You will hear a confirmation announcement that Call Forwarding is active. -
Page 137: Quick Reference Guide
Speed Dial 10 – Set Up. *75 (Location 01 to 10) N/A. Number – #. Speed Dial 10 – Dialing. # – (Location 01 to 10). N/A. Call Forwarding. *72. *73. Permanent Caller ID Unblock. *82. Hang up. © 2009 Verizon. All Rights Reserved. -
Page 138: Web Management Site
— online. So you get a whole new level of control over your voice communications. Registering Account on Web Management Site. When you first get your Verizon Hub, you will want to register your account online. verizonwireless.com/welcome. -
Page 139: Checking Your Text Messages
Note: If you do not receive the text message: We will try to deliver the text message to your Verizon Hub for 24 hours. However, there are a few things that could prevent successful delivery, including the following: •... -
Page 140: Home
Calling Features. Move your cursor over Calling Features. A list of Calling Features will appear, showing a summary of features turned ON and OFF. View all Calling Features to be redirected Click to Calling Features. © 2009 Verizon. All Rights Reserved. -
Page 141: View Today's Calendar Events
From Home, you can see the number of new Verizon Relay Messages. Move your cursor over Verizon Relay. A list of new Verizon Relay messages will appear. Click View all Verizon Relay to be redirected to Verizon Relay. Change Wallpaper. -
Page 142: Upload Photos
Note: All uploaded photos will be resized to 80 KB. Verizon Messages. View All Verizon Messages. From Home, you can see Verizon Messages listed at the bottom of the page. The 4 latest messages will appear here. View All. Touch All Verizon Messages will appear. -
Page 143: Transfer Your Number
Transfer Your Number. If you have a telephone number that you want to transfer to use on your Verizon Hub, please call 800-922-0204 and we will submit the request to your current provider. To transfer your phone number, your number needs to be working and operational with your local provider. -
Page 144: Communications
Delete Call. Click Communications. Check the box next to the Call you want to delete. Delete. Click A confirmation message will appear. Click Yes. This call will be deleted from your list of Calls. © 2009 Verizon. All Rights Reserved. -
Page 145: Add Caller To Contacts
Add Caller to Contacts. Enter the following information: a. First Name. b. Last Name. c. Group. d. Check the box next to Add to Verizon Relay. e. Phone – Home, Cell and Work. f. Email. g. Street Address. h. City. -
Page 146: View All Voice Mail
An audio player window will appear and your message will play automatically. You will also have the option to Stop or Pause your message. Note: Windows Media® Player is required to play Voice Mail messages. © 2009 Verizon. All Rights Reserved. -
Page 147: Save Voice Mail Messages
View drop-down, select Received. In the All Messages will be listed by when they were received. View Undelivered Messages. Click Communications. Messaging. Click In the View drop-down, select Undelivered. All undelivered Messages will be listed. © 2009 Verizon. All Rights Reserved. -
Page 148: View Unread Messages
Yes. The Message(s) will be deleted. Verizon Relay. Verizon Relay is a feature that lets you receive your Text, Picture & Video Messages on your Verizon Hub. Simply add friends or family, who are Verizon Wireless customers, as Verizon Relay Members and their messages will appear on your Verizon Hub. -
Page 149: Edit Member
Verizon Hub User Guide i. State. j. ZIP. k. Click Change to change the contact image. Click Save. This person will be added to your Verizon Relay list. Edit Member. Click Verizon Relay. Members. Click Member you want to edit. -
Page 150: Contacts
Verizon Hub User Guide Contacts. Your Verizon Hub Contacts feature makes it easy for you to find phone numbers you want. It’s simple to search through your list and add, delete or edit entries. You can add up to 128 Contact entries. -
Page 151: Delete Contact
Delete Group. Contacts. Click Select Manage Groups. A pop-up will appear. Click Delete next to the Group you want to remove. Yes. A confirmation message will appear. Click Click Close to return to Contacts. © 2009 Verizon. All Rights Reserved. -
Page 152: Import Contacts
Once you’ve entered all of your contacts into a table, save the document and select CSV (.csv) as the type of file you’d like to save. Yes or OK. If prompted to verify your selection, click © 2009 Verizon. All Rights Reserved. -
Page 153: Search Contacts
Add Recipient to send a text message regarding this Event. Enter a phone number manually or click Select from Contacts to choose a Contact. Click Add. Note: You can only send a reminder message to a Verizon Wireless cell phone. Click Save. Edit Event. -
Page 154: Delete Event
Verizon Hub User Guide phone number manually or click Select from Enter a Contacts to choose a Contact. Click Add. Note: You can only send a reminder message to a Verizon Wireless cell phone. Save. Click Delete Event. Click Calendar. -
Page 155: People Search
Send to VZ Navigator to send directions to a Verizon Wireless cell phone. * Last Name is required for a White Pages search. Note: If your Verizon Wireless phone is not VZ Navigator- enabled, the message will be text-only. Reverse Lookup. -
Page 156: Save Photo As Contact Image
Add to Screensaver. Yes. A confirmation message will appear. Click This photo will appear as the screensaver for your Verizon Hub base. Set Photo as Wallpaper. Click Hub Photos. 2. All Photos will appear. © 2009 Verizon. All Rights Reserved. -
Page 157: Delete A Photo
Verizon Hub User Guide Move your cursor over a photo and click Set As Wallpaper. A confirmation message will appear. Click Yes. This photo will appear as the wallpaper for your Verizon Hub base. Delete a Photo. Click Hub Photos. -
Page 158: Screensaver
Hub Photos. Start Upload. This may take a few minutes. Click Click Close to exit. Your uploaded photos will appear in Verizon Hub Photos. Screensaver. Upload Screensaver Image. You can upload photos online to have them displayed on your Verizon Hub. -
Page 159: Wallpaper
Add Files to select a photo from your computer. Click Click Start Upload. This may take a few minutes. Click Close to exit. The Wallpaper image will be updated on your Verizon Hub. Select From All Photos. Click Hub Photos. Click Wallpaper. -
Page 160: Calling Features
Verizon Hub User Guide Settings. Your Verizon Hub provides a range of features that make managing calls simple and convenient. Just follow the easy steps to do everything from listening to your Voice Mail to setting Call Forwarding. Calling Features. -
Page 161: Delete Call Forwarding Number
Choose if you want to Repeat this event. d. Select options – Daily, Weekly or Monthly. TURN OFF e. Repeat until date. Click TURN ON Edit Do Not Disturb Schedule. Settings. Click Click Calling Features. Click Do Not Disturb. © 2009 Verizon. All Rights Reserved. -
Page 162: Delete Do Not Disturb Schedule
Reject calls from certain numbers If you want to reject certain numbers, click Add Number to Blocked Caller List. TURN OFF Enter the Phone Number and click Add. When you’re done, click TURN ON © 2009 Verizon. All Rights Reserved. -
Page 163: Turn Off Incoming Call Block
When you activate Simultaneous Ring, all incoming phone calls you receive will ring on up to 3 different numbers; plus the Verizon Hub number. The first phone that is answered connects to the caller. However, if you aren’t able to answer the call, the caller will be sent to Voice Mail for the phone that has the shortest ring count. -
Page 164: Delete Simultaneous Ring Numbers
Tobago, Turks and Caicos Islands and Virgin Islands, British. There are no additional charges for using Simultaneous Ring with these destinations: American Samoa, Canada, Guam, Northern Mariana Islands, Puerto Rico and Virgin Islands, U.S. © 2009 Verizon. All Rights Reserved. -
Page 165: Backup Number
Your Backup Number will be stored on our Verizon Hub server and automatically activated only if you experience a power outage or if your broadband connection fails. -
Page 166: Call Waiting
This function will allow your Caller ID information to be displayed while Caller ID Block is on. Turn On Caller ID Block. Settings. Click Click Calling Features. TURN OFF Click Caller ID Block. Click TURN ON © 2009 Verizon. All Rights Reserved. -
Page 167: Turn Off Caller Id Block
TURN ON International Call Block. This feature allows you to block international calling from your Verizon Hub phone except numbers in select Caribbean and other neighboring U.S. destinations. This feature’s default is ON. Once International Call Block is turned off, it will take up to 6 hours before you can place international calls. -
Page 168: Voice Mail Services
Enter your Email Address. Send for urgent If you want, check the box next to Voice Mail only. Click Save. You will receive an Email alerting you that you have a new Voice Mail. © 2009 Verizon. All Rights Reserved. -
Page 169: Services
MUST provide Verizon Wireless with the Phone Number and Service Address that corresponds to the physical location where you are using your Verizon Hub service. View Service Address. Your Service Address can be viewed from the Home Page or by going to Manage My Service. -
Page 170: Help
Verizon Hub User Guide Help. With Verizon Hub, help is always just a click away. Simply click Help from anywhere on the Web Management Site to access any of these resources. Guided Tour of Features Troubleshooting Tips Setup Help FAQs... -
Page 171: Gotoassist
Support Representative. This option allows Customer Support to provide advanced technical support via remote access. Send Feedback We want to know what you think of Verizon Hub. Click Send Feedback, enter your Name, Email Address and Comment. Click OK to share your feedback with us. -
Page 172: Troubleshooting
If you are using a wired connection, make sure the Ethernet cable is securely connected at both ends. Restart your Verizon Hub. Unplug the power cord from the outlet, wait 15 seconds, then plug the power cord back in. Your Verizon Hub will restart. © 2009 Verizon. All Rights Reserved. - Page 173 If you are unable to solve your issue by trying the steps above, please call Customer Support at 800-922-0204. We will be happy to help get your Verizon Hub back on track right away. © 2009 Verizon. All Rights Reserved.
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Page 174: Important Customer Information
If your Verizon Hub malfunctions as a result of a manufacturing defect after the return period but within the first year you own it, Verizon Wireless will replace it for a like unit or one of comparable quality at no cost to you. -
Page 175: Fcc Statement
This product has been tested and found to comply with the FCC’s exposure criteria. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. © 2009 Verizon. All Rights Reserved. - Page 176 0.0337W/kg. Verizon Wireless declares that Verizon Hub is limited in CH1~CH11 for 2.4 GHz by specified firmware controlled in U.S.A. The FCC ID is located on your Verizon Hub Handset device. Please read the following important safety notices and instructions before installing or using the product.
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Page 177: Danger-Electric Shock And Fire
© 2009 Verizon. All Rights Reserved. -
Page 178: Caution-Disposal
If the LCD breaks and internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, seek medical care. © 2009 Verizon. All Rights Reserved.