Error Codes - Schlage ALLEGION MT20W User Manual

Error Codes

1 red flash to
solid red with
one short beep.
Error Codes
Error Error
Number
401 USB not
commissioned
402 USB card read
failure
406 USB timestamp
update failure
407 USB HTTP
status bad
request
409 USB HTTP
status not found
410 USB HTTP
status credential
not associated
415 USB invalid
no-tour data
received
416 USB no-tour
write failure
10 • Schlage • MT20W Enrollment Reader User Guide
Failed connection to
Wi-Fi.
Error Display
The device is not
commissioned.
Please
commission the
device using
mobile app.
Read failure.
Present the card
again.
Update error.
Please try again.
HTTP bad
request. Please
try again.
URL not found.
Please try again.
Credential not
assigned. Assign
and try again.
Invalid no-tour
data received.
Please try again.
Write fail. Please
try again.
Check Wi-Fi network settings within
the ENGAGE™ Mobile application.
Error Description
This error will occur
whenever device not
commissioned but tries
to operate MT20W. Try
switching to Wi-Fi mode hit
save then switch back to
USB mode hit save. Also
make sure you are logged
into the correct account both
on MAPP and desktop app.
Generic card read failure like
removing card too early.
Failure to update last
connected time.
This will occur if sectors are
full on card.
URL was not found.
Credential present in the list
but not assigned to any lock.
Be sure device is updated
with most recent firmware.
Whenever content length is
zero and HTTP response
200 received.
Generic error for no-tour
write fail.