Troubleshooting - WERTHEIM Evolution MAX Manual

TROUBLESHOOTING

Servicing should be performed by an authorised service agent or qualified
technician.
Contact Wertheim Customer Service for your nearest authorised service
agent on 1800 815 270 (AUS), 0800 282 288 (NZ).
FAULT
Cleaner doesn't
start
Reduced suction
Insufficient
application time
after charging
The charging
indicator light
failed to turn on
during charging
CAUSE
- Flat battery
- The dust canister is full of
dust
- Cyclone separator is
blocked
- The air way is blocked
- Insufficient charging time
- Normal discharge
reduction in battery
- The cleaner is not
connected to the
charger adapter
- The cleaner is connected
to a wrong charger
SOLUTION
- Charge the vacuum
cleaner
- Empty the dust canister
- Clean or replace the
cyclone separator
- Clear the air way
- Fully charge the battery
according to the
instruction described in
the charging section
- Purchase a new battery
- Connect the cleaner to
the charger adapter
- Check that the charger
model number is
ZD12D260050AU
21