Troubleshooting; Spare Parts - WERTHEIM PETS W1000 User Manual

TROUBLESHOOTING

Service problems that appear to be major can often be solved easily. You
can be your own troubleshooter by reviewing this guide. All other servicing
should be done by an authorised service agent or qualified technician.
Problem Remedy
Check that the power cable is inserted securely;
The cleaner will not remove from the power supply and then reinsert into
turn on. the power supply. Check that the on/off button is in
the "ON" position.
Check the appliance to ensure there are no blockages.
The vacuum
Clear any blockages that may be found. Check that
performance is
the motor inlet filter sponge is not dusty; frequently clean
deteriorating.
or replace the motor inlet filter and air outlet HEPA filter.
The cleaner makes Turn off the cleaner immediately.
an abnormal sound Check the appliance to ensure there are no
when switched on. blockages. Clear any blockages that may be found.

SPARE PARTS

Filter Set - Inlet and HEPA Exhaust 32200838
Dust Bag 4pk 33400174
Hose Assembly 31220375
Rod, telescopic 31300417
Bag Holder 33101192
Motor 33300667
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This warranty on your cleaner commences The decision to repair or replace the cleaner is
at the sole discretion of International Cleaning
from the original date of purchase and is not
Solutions Pty Ltd.
transferable; please retain your original proof of
purchase for any warranty claims. This warranty
International
is valid only in the country where the cleaner
unable
is purchased.
warranty for any repair work not carried out by
an
The cleaner must be operated in accordance
Service Agent or from the use of non-genuine
with these instructions and used only for domestic
parts. If any part is no longer available or
household cleaning to remove DRY dirt and dust
manufactured,
from household carpets, flooring and fabrics.
Pty Ltd will replace it with a genuine functional
This cleaner is not fit to be used as an industrial
replacement part. This warranty does not apply
cleaner, and is not designed for the collection
to the cost of replacing any parts of the product
of vitreous building material including particle
due
board, construction products and similar products
improper installation, physical abuse, misuse or
such as wood/fibres, cement, fillers, fibre glass
accidental
etc or excessive or frequent sand. The infrequent involved in the repair of defective parts shall be
pick-up of these materials in these circumstances borne by the claimant.
may be harmful to your cleaner and may void the
If proof of purchase cannot be provided at the
manufacturer's warranty.
time of a warranty claim or service, any work
carried out on the cleaner is chargeable. The
Accessories and consumables including dust
repair or replacement of the cleaner under this
bags and filters, unless defective in manufacture,
warranty does not extend the original period
are not subject to this warranty. In order to prolong
of warranty.
the life of accessories and consumables, regular
care and maintenance is recommended.
The benefits conferred by this warranty are
in addition to all other rights and remedies
When properly used and cared for, your
in respect of the product as outlined under
cleaner will render excellent service; refer to the
the Trade Practises Act and other State and
instruction manual for further details, as misuse
Territory laws.
or failure to follow the instructions makes this
"Our goods come with guarantees that cannot
warranty void.
be excluded in the Australian Consumer Law.
In the event of service or advise being needed,
You are entitled to a replacement or refund for
please contact International Cleaning
a major failure and for compensation for any
Solutions Pty. Ltd. Level 1, Building 2, Brandon
other reasonably foreseeable loss or damage.
Business Park, 530 Springvale Road, Glen
You are also entitled to have the goods repaired
Waverley Victoria 3150, AUS: 1800 815 270, or replaced if the goods fail to be of acceptable
NZ: (09) 263 7573, Monday – Friday, 9am-5pm quality and the failure does not amount to a
major failure."
EST. Email: enquiries@wertheim.net.au
SAVE TIME, REGISTER WARRANTY ONLINE!
www.wertheim.net.au and www.wertheim.co.nz
Cleaning Solutions Pty Ltd is
to accept responsibility under this
authorised International Cleaning Solutions
International Cleaning Solutions
to normal wear and tear, alterations,
damage. Any transportation costs
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