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Warranty Information
We take great pride in the quality, value and performance of our products and believe that it should offer
you trouble free operation throughout its lifetime providing you take care to follow the simple instructions
in this manual.
a)
CHAUVET provides, from the date of purchase, to the original purchas er, a 24-month limited warranty on all DMX products, a
12-month limited warranty on s peci al effect fixtures and controllers and a 3-month limited warranty on items with an "NV"
prefi x. This li mited warranty covers manufacturing defects i n material and wor kmans hip onl y. At the time of ser vice, the owner
will need to be able to provide evidence of date and plac e of purchas e and serial number.
b)
CHAUVET does not c over damage or failure caused by abuse, misus e, faulty installation, improper maintenanc e, or any
repairs not carried out by CHAUVET.
c)
Items which are not cover ed by warranty are those c onsi dered as parts which are prone to failure due to general wear and
tear. F or exampl e – lamps, fuses , br ushes and belts. Las er diodes carry a (90day) warranty. For foggers, see user manual.
d)
There will be no obligations or liability on the part of CHAUVET for c onsequenti al damages arising from the use of the product
or any i ndirect damages with res pect to l oss of property, revenue, or c osts for removal, installation, or re-installation.
e)
For warranty s ervice the pr oduc t must be reported to CHAUVET to recei ve a unique RA# (returns authorization number) and at
that time you will be advis ed of where to s end the faulty product.
f)
All shipping c harges for returns should be pre-paid. If the requested repairs or ser vice are within the terms of this warranty then
the item will be returned to you on c ompleti on without any charge. The unit must be in its original pac kaging with any original
accessories. CHAUVET will not be responsi ble or accept any liabilities for any l oss or damage to additional items whic h are
sent with returned product.
g)
If this product is not cover ed under the terms of this warranty, CHAUVET will advise you of the costs to c arry out any repairs
necess ary and the unit will be s hipped to you on receipt of payment for the work including the return freight c harges.
h)
Please allow 2 to 4 weeks for return of your product. Under normal circumstanc es we tr y to ens ure we c arry out warranty
repairs within 5 wor king days. We c annot be held res ponsible for delays in shipping.
Title
First Name
Address
City
Countr y
e-mail
Date of Purchas e
Dealer
To return via fax:
DMX-1655 Manual Version 1.11
LIMITED W ARRANTY USA
Purchas e Price
(before tax)
954-929-5560
Initials
Last N ame
State
Or Province
Zip Code
Or Postal Code
Telephone # (include ar ea c ode)
Model
City
CHAUVET U.S.A.
Warranty Registration
3000 North 29
To return via mail:
Hollywood, FL 33020 U.S.A.
Apt.
Date of Birth
Serial #
Countr y
th
Ct.
3 3 3 3
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