Advantech-DLoG MTC 6 Series Manual
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Industrial PCs applied in
Logistics and Warehouse
/
Heavy Duty
/
Fleet Management
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Stationary and Automation
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MTC 6 Series
Manual V3.10

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Summary of Contents for Advantech-DLoG MTC 6 Series

  • Page 1 Industrial PCs applied in Logistics and Warehouse Heavy Duty Fleet Management Stationary and Automation MTC 6 Series Manual V3.10...
  • Page 2 Advantech-DLoG assumes no liability for technical inaccuracies, typographic errors or faults in this documentation. Advantech-DLoG also assumes no liability for damages caused directly or indirectly by the delivery, performance or usage of this material.
  • Page 5: Table Of Contents

    Transmission of radio frequencies ............................6   2.8. Clean / maintain industrial PC ............................... 7     2.9.   Modifications and repairs only by Advantech-DLoG ......................7   2.10.   CE Marking.................................... 7   2.11. RTTE Directive 1999/5/EC ..............................8  ...
  • Page 6 Unpacking the device ........................ 33     4.1. Scope of delivery ................................. 33     4.2.   Packaging ................................... 33   4.3.   Returning your device ................................. 33   Initial operation .......................... 34     5.1. MTC 6 with Linux operating system ............................ 34  ...
  • Page 7 Touch screen ..........................56     9.1. Construction type and resistance ............................56     9.2.   Operation..................................... 56   9.3.   Cleaning ....................................56   9.4. Calibrating the Touch screen .............................. 56       Calibrating with UPDD ......................................57  ...
  • Page 8 List of figures Figure 3.1: 15” model MTC 6 series ............................10   Figure 3.2: Speaker (MTC 6 back) ............................16   Figure 3.3: Voice Kit handset microphone (optional) ........................ 16   Figure 3.4: Integrated antenna ..............................17   Figure 3.5: Remote antenna ..............................17  ...
  • Page 9: About This Manual

    1.3. Current manuals and drivers on the internet Current manuals, drivers, and additional useful information can be found on the internet at: www.advantech-dlog.com -> Download Menu. 1.4. Keep this manual Please keep this manual for later use. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 10: Design Method

    Microsoft Corporation in the United States (US) and other countries. ® Intel and Pentium are registered trademarks of Intel Corp. ® ® Wir recognize all national and internationalen trademarks and product names. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 11: Basic Safety Guidelines

    The operator shall take full responsibility for using the device in these situations. The device cannot be used in combination with safety functions for machines and equipment which have to conform to the requirements of EN 954-1. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 12: Preventing Electrical Hazards

    Ensure that the power cable is laid so that it is mechanically protected. Use only original power supply cables from Advantech-DLoG Advantech-DLoG power cables meet the specific requirements for low-temperature flexibility, UV resistance, oil resistance, etc. − Use only original power supply cables from Advantech-DLoG.
  • Page 13: When Mounting Please Note The Following

    − If no fresh cooling air is supplied to the PC, this can cause overheating and lead to the destruction of the unit. − The installation environment should not result in a closed system that prevents passing cold air from releasing absorbed heat. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 14: Connect / Disconnect External Devices

    − Only use the cables, power packs and other accessories that have been tested and approved for the respective industrial PC by Advantech-DLoG. − Ask your Advantech-DLoG sales representative about authorized accessories. 2.7. Transmission of radio frequencies Note the permitted transmission power The maximum permitted transmission power for the respective country must not be exceeded.
  • Page 15: Clean / Maintain Industrial Pc

    Modifications to the industrial PC are not allowed. Opening the industrial PC is not allowed. All warranties by Advantech-DLoG relating to the industrial PC are voided by modifications / by opening the unit. Do not carry out any repairs on the industrial PC yourself.
  • Page 16: Rtte Directive 1999/5/Ec

    Tämä laite täyttää direktiivin 1999/5/EY olennaiset vaatimukset ja on siinä asetettujen [Finnish]: muiden laitetta koskevien määräysten mukainen. Denna utrustning är i överensstämmelse med de väsentliga kraven och andra relevanta Svenska [Swedish]: bestämmelser i Direktiv 1999/5/EC. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 17: Special Rule/Restriction

    − Consult the dealer or an experienced radio/T.V. technician for help. Advantech-DLoG is not responsible for any radio television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Advantech- DLoG.
  • Page 18: Device Description - Technical Specifications

    Device description – Technical specifications 3. Device description – Technical specifications Thank you for choosing the MTC 6. Figure 3.1: 15” model MTC 6 series 3.1. Device models This manual applies to the following models of the MTC 6: − MTC 6 with 10.4“ display −...
  • Page 19: Device/Type Identification

    1.0 GHz S/N ..12 digit serial number composed of: − Advantech-DLoG specific device code (41 stands for the MTC 6 model range with Intel CPU, 42 stands for the MTC 6 model range with AMD APU) − Week and year of manufacture −...
  • Page 20: Technical Specifications

    Programmable in the system, BIOS POST self test Real-time clock Real-time clock with a power reserve of up to 5 years CFast > 4 GB Flash media Based on SLC technology (single level cell) User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 21: Housing - Mechanical

    MTC 6 AMD: Display MTC 6/10 10.4“ SVGA 400 cd/m Brightness adjustment Optional: Sun light readable MTC 6/12 12.1“ XGA 400 cd/m Brightness adjustment Optional: Sun-light readable MTC 6/15 15.0“ XGA 400 cd/m² Brightness adjustment Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 22: Operating Systems (Optional) For Mtc 6 Intel

    Fused for ESD level 4 (compliant with EN 61000-4-2) For example for mouse, keyboard, USB stick Service USB 1 x USB 2.0 Host Service-connection under antenna cap USB-A (USB 2.0 low / full / high speed) Fused at 0.5 A User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 23: Mtc 6 Intel: Lcd Interface

    Network connection RJ45 plug-in connector Integrated transmitter Two integrated status LEDs 3.4.14. MTC 6 AMD: Network interface Network controller Ethernet Intel 82574 ® 10/100/1000 MB/s Network connection RJ45 plug-in connector Integrated transmitter Integrated status LED Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 24: Integrated Speaker/Sound)

    Once the Voice Kit is connected, the internal MTC 6 speaker system is automatically deactivated. The handset microphone is connected to the MTC 6 Audio/Mic interface (see Chapter 5.11 External connectors). Figure 3.3: Voice Kit handset microphone (optional) User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 25: Integrated Wlan Antenna (Optional)

    Frequency band: 2400 to 5875 MHz Dimensions: Ø 86 x 43 mm (Ø 3.39” x 1.69”) Weight: 0.3 kg (0.66 lbs) Polarization: linear, vertical 3 m antenna cable included Figure 3.5: Remote antenna Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 26: Power Supply

    The SELV circuit is a secondary circuit that is designed and protected so that its voltages will not exceed a safe value both when operating correctly or if a single error occurs. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 27: Power Supply Fuses

    5 x 20 mm T 4 A Bussman S505-4A DC-14 H / 250 V Wickmann 181-4A Littelfuse 215 04 Siba 70 007 65 4A Elu 179200 4A or similar devices produced by other manufacturers Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 28: Ambient Conditions

    5 hrs. noise 3.6 g effektive and 36 vibrations with 30 g peaks US Highway Truck according to MIL-STD 810 G: 2000 (Department of Defense), 3 hrs. noise 1 g effektive and 600 vibrations 20 g peaks in operation User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 29: Dimensions

    Device description – Technical specifications 3.5. Dimensions 3.5.1. MTC 6/10 Front view Dimensions without add-ons (in mm): Figure 3.6: Dimensions MTC 6/10 front view Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 30: Figure 3.7: Dimensions Mtc 6/10 Side View

    Device description – Technical specifications Side view Dimensions without add-ons (in mm): Figure 3.7: Dimensions MTC 6/10 side view User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 31: Figure 3.8: Dimensions Mtc 6/10 Top View

    Device description – Technical specifications Top view Dimensions without add-ons (in mm): Figure 3.8: Dimensions MTC 6/10 top view Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 32: Mtc 6/15

    Device description – Technical specifications 3.5.2. MTC 6/12 Front view Dimensions without add-ons (in mm): Figure 3.9: Dimensions MTC 6/12 front view User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 33: Figure 3.10: Dimensions Mtc 6/12 Side View

    Device description – Technical specifications Side view Dimensions without add-ons (in mm): Figure 3.10: Dimensions MTC 6/12 side view Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 34: Figure 3.11: Dimensions Mtc 6/12 Top View

    Device description – Technical specifications Top view Dimensions without add-ons (in mm): Figure 3.11: Dimensions MTC 6/12 top view User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 35: Figure 3.12: Dimensions Mtc 6/15 Front View

    Device description – Technical specifications 3.5.3. MTC 6/15 Front view Dimensions without add-ons (in mm): Figure 3.12: Dimensions MTC 6/15 front view Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 36: Figure 3.13: Dimensions Mtc 6/15 Side View

    Device description – Technical specifications Side view Dimensions without add-ons (in mm): Figure 3.13: Dimensions MTC 6/15 side view User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 37: Figure 3.14: Dimensions Mtc 6/15 Top View

    Device description – Technical specifications Top view Dimensions without add-ons (in mm): Figure 3.14: Dimensions MTC 6/15 top view Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 38: Vesa Drill Holes

    Device description – Technical specifications 3.6. VESA drill holes 3.6.1. MTC 6/10 Dimensions without add-ons (in mm): Figure 3.15: Position of the VESA drill holes MTC 6/10 User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 39: Figure 3.16: Position Of The Vesa Drill Holes Mtc 6/12

    Device description – Technical specifications 3.6.2. MTC 6/12 Dimensions without add-ons (in mm): Figure 3.16: Position of the VESA drill holes MTC 6/12 Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 40: Mtc 6/15

    Device description – Technical specifications 3.6.3. MTC 6/15 Dimensions without add-ons (in mm): Figure 3.17: Position of the VESA drill holes MTC 6/15 User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 41: Unpacking The Device

    Due care was exercised when putting together the contents of your delivery and dispatching your device. Nevertheless, if you still have cause for complaint, please complete the form included in the appendix. Should you need to return the device, please use the original packaging. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 42: Initial Operation

    System-specific device drivers – such as those for graphic, sound, network and touch screens – are also pre- installed. In MTC 6 units with a pre-installed operating system, the system is located on the C partition. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 43: Installing On Flash

    For configuring MTC 6 AMD devices, Config Tool Version 3.1.1.0 (or higher) is required. Find detailed information in the user manual for the Config program in our Download Center (www.advantech-dlog.com). Figure 5.1: DLoG Config Program Menu Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 44: Wlan Settings

    MTC 6 users must verify this themselves. Please keep in mind the configuration for the transmitting power: − Wireless card (programmed driver capacity) − Connecting cables − Antenna gain Help table for the correct setting: User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 45: Antenna Solutions For Use In Germany

    EIRP (equivalent isotropically radiated power), in the 2.4 GHz frequency band is set at 20 dBm. The transmitting power of the integrated Advantech-DLoG antenna ( 3 dBi) must be set to 50 mW (17 dBm) so that the EIRP limit value is adhered to when using the antenna.
  • Page 46: Summit Client Utility For Wlan Configuration

    − From the Start menu: Start | Programs | Summit | Summit Client Utility. − Or from the Wi-Fi icon on the Control Panel, which you can reach from Start | Settings | Control Panel: Figure 5.4: Wi-Fi Icon in Control Panel User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 47: Figure 5.5: Summit Client Utility Menu

    To do so, click the Admin Login button. An input field appears for the password. Figure 5.6: Summit Client Utility password input The standard password is: SUMMIT (must be entered in capital letters!) You can find details about the configuration parameters in the SCU online help. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 48: Calibrate / Re-Calibrate The Touch Screen

    The front display of the MTC 6 is protected during transport by a transparent film. This film should remain on the front display during assembly to avoid damage to the front display surface. Only remove the film once all of the assembly work has been completed. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 49: External Connectors

    Ignition on means that a control signal has to be routed to this connection (e.g., ignition of a vehicle), that matches the supply voltage level and is able to supply at least 1 W to the MTC 6. The signal reference is DC-. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 50: Power Supply Cables

    Initial operation 5.11.2. Power supply cables Use only original power supply cables from Advantech-DLoG Advantech-DLoG power cables meet the specific requirements for low-temperature flexibility, UV resistance, oil resistance, etc. NOTICE: − Use only original power supply cables from Advantech-DLoG. Property damage If other power supply cables are used: −...
  • Page 51: Service Usb Interface

    If the MTC 6 is operated with the antenna cap/service USB interface open for a longer period of time than required for service tasks, any warranty claim against Advantech-DLoG for the unit will be void.
  • Page 52: Connecting External Devices

    <Power>-key or the ignition signal. NOTICE: Make sure there is a suitable disconnecting device such as a power switch or circuit breaker in Property damage the power supply circuit. <Power>-key Figure 5.12: MTC 6 <Power>-key User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 53: Accessories (Options)

    Any USB mouse or any mouse with RS-232 port can be connected to the MTC 6. 6.3. Microphone (Voice Kit) The optional MTC 6 Voice Kit includes a handset microphone incl. a speaker system and mounting bracket. Figure 6.3: Voice Kit microphone (optional) Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 54: External Cd/Dvd-Rom Drive

    You can connect a USB stick to the MTC 6 with a USB-A connector. 6.6. USB recovery stick With the optional Advantech-DLoG recovery stick, images can be backed up and restored on the MTC 6 if necessary (backup & recovery). Please consult your Advantech-DLoG sales representative if necessary.
  • Page 55: Mounting

    The DC+ connecting cable must be protected by a fuse (30 AT max.). The ignition connecting cable must be protected by a fuse of the following type: 5x20 mm T 125 mA L / 250 V, for example, a Wickmann 195-125 mA / 250 V. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 56 Mounting Use only original power supply cables from Advantech-DLoG Advantech-DLoG power cables meet the specific requirements for low-temperature flexibility, UV resistance, oil resistance, etc. − Make sure that the connecting cables are laid without kinks and are protected. − Use only original power supply cables from Advantech-DLoG.
  • Page 57: Vehicle Applications (Such As Forklifts)

    In the vehicle, the driver's field of view must be kept free. If a keyboard and scanner should be installed on the MTC 6, please plan sufficient space. No part of the MTC 6 system may project beyond the vehicle. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 58: Cable Cover (Splash Guard)

    Property damage using the MTC 6. Protection class In order to comply with the certified protection class, please use the optionally available assembly kit from Advantech-DLoG. Please observe the installation instructions included with this assembly kit. 7.6. Strain relief After the MTC 6 and bracket are fastened: −...
  • Page 59: Minimum Distance To Wlan Antenna

    Incorrect or improper removal and fastening of the antenna cap can impair the function of the NOTICE: entire MTC 6 system and in particular the WLAN functionality! Incorrect or improper changes Property damage made to the MTC 6 will invalidate any warranty provided by Advantech-DLoG. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 60: Figure 7.3: Opened Antenna Cap

    Take care not to trap the antenna connection cables when doing this. The antenna cap seal must not be damaged; it must be seated correctly in the groove. Reinsert and tighten the two screws of the antenna cap (1 Nm torque). User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 61: Operation

    If the software keyboard was ordered together with the MTC 6, then the program will have been fully pre-licensed by the Advantech-DLoG production department. For subsequent installation, an installation program is available. Find detailed information in the user manual for the Software keyboard in our Download Center (www.advantech-dlog.com).
  • Page 62: Front Keys And Leds

    8.3.2. LEDs Temp (red) LED indicates an excessively high or low temperature inside the unit Activity (green) LED indicates access of the flash drive Power (green) LED indicates an available internal power supply User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 63: Special Keys

    -30 °C and +62 °C again. Computer is starting up; normal operational state; shutdown delay time is running Temp. < -30 °C or Temp. > 70 °C Temperature sensor malfunctioning; FLASHING automatic switch-off software configuration Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 64: Touch Screen

    If the touch screen needs to be recalibrated, please note the following information. UPDD or TSHARC touch driver Depending on the CPU and operating system, different touch drivers are used with the MTC 6 series: − UPDD − or TSHARC Both drivers use utility programs to calibrate the touch screen.
  • Page 65: Calibrating With Updd

    − For parameter Margin, you have to enter "10%". This clearance is a prerequisite in order for the touch screen to function precisely. − Start the calibration process using Calibrate. − The MTC 6 does not need to be restarted after calibration. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 66: Calibrating With Tsharc

    − For parameter Inset, you have to enter "10%". This clearance is a prerequisite in order for the touch screen to function precisely − Start the calibration process using Begin Calibration. The MTC 6 does not need to be restarted after calibration. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 67: Serial Port

    These compensation currents, which are also present at the ground point of the RS-232 connection, may significantly degrade signal quality and effectively stop the data flow. In challenging environments, electrically-isolated connections (via external converters) or differential systems (RS-422/485 port) are strongly recommended. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 68: Internal Devices

    Depending on the cable layout and interference from the environment, it may be impossible to use the cable length of 100 m given in the specification (IEEE 802.3 standard). The solution here is the use of a shorter cable. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 69: Automatic Switch-Off

    − If the ignition is triggered again during this time, the MTC 6 resumes normal operation. − If, however, the delay time elapses, the operating system is shut down normally by the Advantech-DLoG operating software and the unit is automatically switched off (for example, after three minutes, or after a signal from the operating software).
  • Page 70: Configuration With Dlog Config Program

    To ensure that vital data is always saved correctly, applications need to be able to properly respond to the “WM_QUERYENDSESSION” message, that is, without user queries and within the set time period. Further information to the DLoG Config program can be found in the corresponding manual. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 71: Troubleshooting

    In the event that ambient temperatures exceed 40 °C, the processor comes under high strain or output is extracted externally via peripheral interfaces (USB, serial), the MTC 6/12-AMD may switch off or restart under unfavorable conditions. Corrective action: Ensure sufficient cooling. Supply the connected external peripheral devices from other external sources. Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 72: Maintenance

    13.2. Touch screen cleaning − Use neutral detergent or isopropyl alcohol on a clean soft cloth to clean the panel surface. − Prevent using any kind of chemical solvent, acidic or alkali solution. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 73: Common Mistakes In Usage

    − The WLAN antenna should not be used as a handle when turning the terminal. − All fastening brackets and mounting parts supplied by Advantech-DLoG are only intended for use in the mounting of terminals and peripheral devices and may not be used for other purposes.
  • Page 74: Mobile Application On Vehicles

    − Avoid applying excessive activation force or sudden impact on the panel surface. 15. Disposal The Advantech-DLoG general terms and conditions set out the obligations for disposal in accordance with official electronics regulations. User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 75: Return Packing Slip

    [ ] Unit was already damaged on delivery (please enclose a copy of the delivery note) [ ] Delivery was incomplete Missing parts: [ ] The following error occurs when operating the unit: [ ] Separate error report is enclosed Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 76: Index

    Calibrating the touch screen .......... 56 External connectors ............41 Calibrating with TSHARC ..........58 FCC requirements ............9 Calibrating with UPDD ........... 57 FCC user information ............9 CD/DVD-ROM drive ............46 Federal Communications Commission ......9 User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 77 Resources for the serial port .......... 59 Manual brightness control ..........54 Return packing slip ............67 Mechanical ..............13 Returning your device ............ 33 Mechanical vibration and shock-resistance ....20 Ring tongues ..............49 Advantech-DLoG MTC 6 Series User’s Manual V3.10...
  • Page 78 UEFI ................12 UPDD ..............56, 57 US Highway Truck ............20 USB ................14 USB 2.0 ................. 14 USB interface ............43, 46 USB mouse ..............45 USB recovery stick ............46 User’s Manual V3.10 Advantech-DLoG MTC 6 Series...
  • Page 79 Mouser Electronics Authorized Distributor Click to View Pricing, Inventory, Delivery & Lifecycle Information: Advantech MTC6-0-0WRRJEEB001 MTC6-5-0WRSKSEB001 MTC6-0-0WRSKSEB001 MTC6-0-0WRSKEEB001 MTC6-0- 0WRRKEEB001 MTC6-0-0WRSJEES001 MTC6-2-0WRSJEEB002 MTC6-2-0WRSKPEB001 MTC6-C- 0WGSMSEB001 MTC6-5-0WRSKSEB002 MTC6-C-0WGSLSEB001 MTC6-0-0WRSDPEB001 MTC6-0- 0WRSKPEB001 MTC6-0-0WRRCEEB001 MTC6-0-0WRRKPEB001 MTC6-2-0WRRKPEB001...

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