Barco C-10 Installation Manual
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Barco C-10 Installation Manual

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ENABLING BRIGHT OUTCOMES

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  • Page 1 C-10, C-5 Installation manual ENABLING BRIGHT OUTCOMES...
  • Page 2 Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com Registered office: Barco NV President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com...
  • Page 3 Barco. If the purchaser or a third party carries out modifications or repairs on goods delivered by Barco, or if the goods are handled incorrectly, in particular if the systems are operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid.
  • Page 4 ClickShare applications (each a “Barco ClickShare Product”). • Term The Software can be used under the terms of this EULA from the date of first use of the Barco ClickShare Product, for as long as you operate such Barco ClickShare Product. •...
  • Page 5 • Retention of data Barco right to use and retain Functional Information (section 10.2 of the EULA) shall survive the term of this EULA. BARCO END USER LICENSE AGREEMENT By accepting these terms (through tick box or other mechanism designed to acknowledge agreement to the...
  • Page 6 You may own the carrier on which the Software is provided, but the Software is owned and copyrighted by Barco or by third party suppliers. Your license confers no title or ownership and is not a sale of any rights in the...
  • Page 7 6.1 ‘Reporting and Audit’. In addition to good practice record-keeping obligations, you agree to report the use of the Software and relating billing metrics in the DRM or otherwise as agreed. You grant to Barco and its designated auditors, at Barco’s expenses, the right to verify your Software deployments and to examine your books, records and accounts during your normal business hours so as to verify your compliance with the License Agreement.
  • Page 8 (ii) any information designated as confidential by Barco or which has the necessary quality of confidence about it and (iii) any license key provided by Barco to you hereunder. 8.2 ‘Non-Disclosure’. You agree not to divulge any Confidential Information to any persons without Barco's...
  • Page 9 Documentation. After such 60-day period, Barco shall have no obligation to maintain or provide any User Data, and as provided in the Documentation will thereafter delete or destroy all copies of User Data in Barco’s systems or otherwise in Barco’s possession or control, unless legally prohibited.
  • Page 10 All knowhow, inventions and works derived by Barco from the Functional Information will be exclusively owned by Barco. Open Source Software provisions This product contains software components released under an Open Source license. A copy of the source code is available on request by contacting your Barco customer support representative.
  • Page 11 PACKAGE VERSION SOURCE SITE libglib2 http://ftp.gnome.org/pub/gnome/sources/glib/2.66 2.66.8 https://sourceware.org/elfutils/ftp/0.181 elfutils 0.181 bzip2 https://sourceware.org/pub/bzip2 1.0.8 https://cdn.kernel.org/pub/linux/utils/util-linux/v2.36 util-linux-libs 2.36.1 http://ftp.gnu.org/gnu/bc 1.07.1 https://ftp.isc.org/isc/bind9/9.11.28 bind 9.11.28 http://xmlsoft.org/sources libxml2 2.9.10 http://ftpmirror.gnu.org/readline readline https://get.videolan.org/bitstream/1.5 bitstream bluez5_utils https://cdn.kernel.org/pub/linux/bluetooth 5.55 https://github.com/libical/libical/releases/download/v1.0.1 libical 1.0.1 http://dev.gentoo.org/~blueness/eudev eudev 3.2.9 https://cdn.kernel.org/pub/linux/utils/kernel/kmod kmod https://git.kernel.org/pub/scm/linux/kernel/git/shemminger/ bridge-utils bridge-utils.git/snapshot busybox...
  • Page 12 PACKAGE VERSION SOURCE SITE http://c-ares.haxx.se/download c-ares 1.17.1 https://snapshot.debian.org/archive/debian/ 20210325T091936Z/pool/main/c/ca-certificates ca-certificates 20210119 http://cairographics.org/releases cairo 1.16.0 fontconfig http://fontconfig.org/release 2.13.1 freetype http://download.savannah.gnu.org/releases/freetype 2.10.4 libpng http://downloads.sourceforge.net/project/libpng/libpng16/1.6.37 1.6.37 https://dri.freedesktop.org/libdrm libdrm 2.4.104 http://xcb.freedesktop.org/dist libpthread-stubs valgrind https://sourceware.org/pub/valgrind 3.16.1 pixman https://xorg.freedesktop.org/releases/individual/lib 0.40.0 wayland https://wayland.freedesktop.org/releases 1.18.0 https://github.com/collectd/collectd/releases/download/collectd- collectd 5.12.0 5.12.0 libgcrypt https://gnupg.org/ftp/gcrypt/libgcrypt...
  • Page 13 PACKAGE VERSION SOURCE SITE ffmpeg http://ffmpeg.org/releases 4.3.1 https://linuxtv.org/downloads/v4l-utils libv4l 1.20.0 qt5base https://download.qt.io/archive/qt/5.15/5.15.2/submodules 5.15.2 https://github.com/unicode-org/icu/releases/download/release- 68-1 68-1 http://www.freedesktop.org/software/libinput libinput 1.16.4 http://www.freedesktop.org/software/libevdev libevdev 1.11.0 http://bitmath.org/code/mtdev mtdev 1.1.6 https://github.com/intel/libva/releases/download/2.10.0 libva 2.10.0 https://downloads.xiph.org/releases/vorbis libvorbis 1.3.7 libogg http://downloads.xiph.org/releases/ogg 1.3.4 https://github.com/webmproject/libvpx/archive/v1.9.0 libvpx 1.9.0 opus https://downloads.xiph.org/releases/opus 1.3.1 speex https://downloads.xiph.org/releases/speex 1.2.0...
  • Page 14 PACKAGE VERSION SOURCE SITE input-event- https://github.com/gandro/input-event-daemon/archive/v0.1.3 daemon 0.1.3 iperf http://downloads.sourceforge.net/project/iperf2 2.0.13 iperf3 https://downloads.es.net/pub/iperf https://cdn.kernel.org/pub/software/network/iw jansson http://www.digip.org/jansson/releases 2.13.1 jose https://github.com/latchset/jose/releases/download/v10 json-for-modern- https://github.com/nlohmann/json/archive/v3.9.0 3.9.0 jsoncpp https://github.com/open-source-parsers/jsoncpp/archive/1.9.4 1.9.4 https://www.libarchive.de/downloads libarchive 3.5.1 libconfig https://github.com/hyperrealm/libconfig/archive/v1.7.2 1.7.2 https://curl.haxx.se/download libcurl 7.76.0 nghttp2 https://github.com/nghttp2/nghttp2/releases/download/v1.41.0 1.41.0 http://libestr.adiscon.com/files/download libestr 0.1.11 libfastjson https://github.com/rsyslog/libfastjson/archive/v0.99.9 0.99.9...
  • Page 15 PACKAGE VERSION SOURCE SITE opkg http://downloads.yoctoproject.org/releases/opkg 0.4.2 opus-tools https://downloads.xiph.org/releases/opus opusfile https://downloads.xiph.org/releases/opus 0.12 http://www.php.net/distributions 7.4.16 portaudio v190600_20161030 http://www.portaudio.com/archives powertop https://01.org/sites/default/files/downloads 2.13 protobuf https://github.com/google/protobuf/archive/v2.6.1 v2.6.1 https://files.pythonhosted.org/packages/a0/a4/ d63f2d7597e1a4b55aa3b4d6c5b029991d3b824b5bd331af8- python-pyyaml 5.4.1 d4ab1ed687d https://files.pythonhosted.org/packages/1e/7d/ ae3f0a63f41e4d2f6cb66a5b57197850f919f59e558159a4d- python-serial d3a818f5082 qt5declarative https://download.qt.io/archive/qt/5.15/5.15.2/submodules 5.15.2 qt5graphicalef- https://download.qt.io/archive/qt/5.15/5.15.2/submodules fects 5.15.2 qt5imageformats https://download.qt.io/archive/qt/5.15/5.15.2/submodules 5.15.2 qt5multimedia...
  • Page 16 PACKAGE VERSION SOURCE SITE http://downloads.sourceforge.net/project/trousers/trousers/ trousers 0.3.15 0.3.15 https://www.iana.org/time-zones/repository/releases tzdata 2021a https://wayland.freedesktop.org/releases weston 9.0.0 wireless-regdb https://cdn.kernel.org/pub/software/network/wireless-regdb 2020.11.20 wireless_tools 30.pre9 https://hewlettpackard.github.io/wireless-tools wpa_supplicant http://w1.fi/releases xkeyboard-config https://www.x.org/releases/individual/data/xkeyboard-config 2.31 ftp://ftp.info-zip.org/pub/infozip/src splashutils http://dev.gentoo.org/~spock/projects/gensplash/archive 1.5.4.4 https://launchpad.net/gcc-arm-embedded/5.0/5-2016-q3- 5_4-2016q3- update/+download ta-arm-eabi 20160926 arphic-uming- http://archive.ubuntu.com/ubuntu/pool/main/t/ttf-arphic-uming fonts 20080216 dejavu-fonts http://downloads.sourceforge.net/project/dejavu/dejavu/2.34 2.34 http://sourceforge.jp/projects/efont/downloads/10087 sazanami-fonts...
  • Page 17 PACKAGE VERSION SOURCE SITE a5ffe45908- cae43925bb5cb13- hostapd_cli http://w1.fi/hostap.git d98251c802b4717 https://sourceforge.net/projects/rscode/files/rscode rscode https://tukaani.org/xz 5.1.1 https://github.com/secure-remote-password/stanford-srp/tree/ libsrp master/libsrp 2.1.2 https://github.com/mstorsjo/fdk-aac libfdk-aac 0.1.4 https://github.com/macosforge/alac libalac mDNSRespond- https://opensource.apple.com/source/mDNSResponder 878.30.4 nlohmann::json https://github.com/nlohmann/json 3.7.3 https://github.com/Azure/azure-iot-sdk-c azure-iot-c-sdk 2020-07-01 bcrypt https://github.com/kelektiv/node.bcrypt.js 3.0.8 body-parser https://github.com/expressjs/body-parser 1.19.0 bunyan- prettystream https://github.com/trentm/node-bunyan 0.1.3 bunyan-syslog https://github.com/trentm/node-bunyan...
  • Page 18 PACKAGE VERSION SOURCE SITE swagger-ui- express https://github.com/scottie1984/swagger-ui-express 4.1.6 f44ca27357563e9e- d43f1ff76d3bd8dd14- https://github.com/rockchip-linux/u-boot uboot f4747e be6b516f86109- be1704aa3- e3944443f8465b04- https://github.com/rockchip-linux/kernel linux 21e95266704e572c- ed1c633bbc4aea9- https://android.googlesource.com/platform/external/avb/ +/21e95266704e572ced1c633bbc4aea9f42afa0a5/avbtool avb-vbmeta f42afa0a5 b18c9afdb7- d02e1249cee5cb430- https://github.com/rockchip-linux/avb/tree/master/boot_control bootcontrol dc9f15a3ccc27 7617e69a524ac- c1a50a8a98b257- https://github.com/rockchip-linux/avb/tree/master/libavb libavb d1374ea6fe4a4 7617e69a524ac- c1a50a8a98b257- https://github.com/rockchip-linux/avb/tree/master/libavb_ab libavb-ab d1374ea6fe4a4 7617e69a524ac- c1a50a8a98b257- https://github.com/rockchip-linux/avb/tree/master/libavb_user libavb-user...
  • Page 19 PACKAGE VERSION SOURCE SITE ring-buff https://code.google.com/archive/p/ring-buff wpa_supplicant http://w1.fi/wpa_supplicant f5a28c74f- ba7a99736fe49- d3a5243e- https://github.com/quiet/libcorrect quiet-libcorrect ca29517ae9 4951bbbf67a9857d- baab0bc6- quiet-dsp https://github.com/quiet/quiet-dsp fa69801717308109 b64a058e- d40a49a8ff777bf- quiet https://github.com/quiet/quiet b526f2989480eb1ec Federal Communication Commission Interference Statement You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user's authority to operate the equipment.
  • Page 20 The radiated output power of the Barco Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Barco Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
  • Page 21 Informations concernant l'exposition aux fréquences radio (RF) La puissance de sortie émise par l'appareil de sans fil Barco est inférieure à la limite d'exposition aux fréquences radio d'Industry Canada (IC). Utilisez l'appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal.

  • Page 23: Table Of Contents

    Mobile Device Support.................................36 3 Getting started......................................37 Environmental Condition Check .............................38 Security recommendations before starting........................38 Basic Workflow....................................39 4 C-10, C-5 Installation ..................................41 Installation methods for the Base Unit ..........................42 Table mounting....................................42 Wall or ceiling mounting ................................42 Out-of-the-box use of the Base Unit.............................44 Network deployment requirements............................45...
  • Page 24 Troubleshooting, Erase all settings.............................117 6.40 Reset to factory defaults ................................118 6.41 Troubleshoot, diagnostics ................................119 7 Firmware updates ..................................... 121 Updating the C-10, C-5 firmware ............................122 8 Troubleshooting ....................................123 Troubleshooting list..................................124 Index ..........................................127 R5900103 /02 C-10, C-5...
  • Page 25 R5900103 /02 C-10, C-5...
  • Page 26 R5900103 /02 C-10, C-5...

  • Page 27: Introduction To The Installation Guide

    Introduction to the Installation Guide Documentation ..........................28 Symbols and fonts ........................28 R5900103 /02 C-10, C-5...

  • Page 28: Documentation

    1.1 Documentation About the documentation This installation guide explains how to install your C-10, C-5 in a meeting room, It explains also how to make everything operational. It provides detailed information on how to configure your C-10, C-5. Available System documentation Next to the installation manual, a user guide and a safety guide are available on Barco’s website,...

  • Page 29: 10, C-5 Specifications

    C-10, C-5 Specifications R5900103 /02 C-10, C-5...

  • Page 30: About The C-10, C-5

    WiFi regulations. Components For C-10: A standard C-10 set consists of a Base Unit and one Button. Depending on the location where you buy the product, the software of the Base Unit is different. Image 2–1...

  • Page 31: Specifications

    Printed safety manual R9861600D01C 1 x R9861600D1C Contact your local sales representative for the correct regional variant to be used in your country. 2.2 C-10, C-5 Specifications Base Unit C-10 Dimensions (HxWxD) 34 mm x 135 mm x 135 mm...
  • Page 32 C-10, C-5 Specifications Reach Adjustable with signal strength modulation; max. 30m (100 ft) between ClickShare Button and ClickShare Base Unit Frequency band 2.4 GHZ and 5 GHz Frequency band 2.4 GHZ and 5 GHz (DFS channels supported in select number of...
  • Page 33 C-10, C-5 Specifications Maximum number of minimum 32 simultaneous connections (with Buttons and/or App) Noise Level Max. 25dBA @ 0-30°C Max. 30dBA @ 30-40°C Authentication protocol WPA2-PSK in stand alone mode WPA2-PSK or IEEE 802.1X using the ClickShare Button in network...

  • Page 34: About The Base Unit

    C-10, C-5 Specifications Dimensions (HxWxD) 14.6 mm x 59.3 mm x 161.39 mm / 0.57” x 2.354” x 6.354” Power consumption Powered over USB 5V DC 350mA Typical 500mA Maximum 2.3 About the Base Unit Base Unit functionality The Base Unit receives the wireless input and controls the content of the meeting room display.
  • Page 35 The antenna is built-in in the C-10, C-5. Bottom layout of the Base Unit The serial number label containing the Barco part number, the revision number, production date (week-year) and the serial number. The product label with the applicable certification logos.

  • Page 36: Mobile Device Support

    C-10, C-5 Specifications 2.4 Mobile Device Support Overview The below list of Apps are supported by ClickShare and can be installed on your mobile device from Google Play or Apple App Store. Or can be installed on your Windows or Mac pc Before you can use your mobile device with ClickShare, you have to connect the mobile device Wi-Fi with the ClickShare Base Unit Wi-Fi.

  • Page 37: Getting Started

    Getting started Environmental Condition Check.....................38 Security recommendations before starting ..................38 Basic Workflow..........................39 R5900103 /02 C-10, C-5...

  • Page 38: Environmental Condition Check

    Keep your Base Units and Buttons up to date Barco keeps improving their devices, this means extending existing features and adding new ones, but also providing security patches. Therefore, it is strongly recommended to keep the Base Units up to date with the latest available firmware, and ensure Buttons are updated.

  • Page 39: Basic Workflow

    Before using C-10, C-5 Unpack your device and accessories from the box. For a detailed overview of the content of the C-10, C-5 box, see “C-10, C-5 Specifications”, page 31 Install the Base Unit in the meeting room using one of the possible installation methods.
  • Page 40 Getting started R5900103 /02 C-10, C-5...

  • Page 41: 10, C-5 Installation

    C-10, C-5 Installation Installation methods for the Base Unit ....................42 Table mounting..........................42 Wall or ceiling mounting ........................42 Out-of-the-box use of the Base Unit ....................44 Network deployment requirements....................45 Network connected setup ......................46 Dedicated network setup.......................46 Video signal connections to the Base Unit ..................47 Touch screen connections to the Base Unit..................48...

  • Page 42: Installation Methods For The Base Unit

    About wall or ceiling mounting A mounting base is used to mount the C-10, C-5t o the wall or ceiling. This base has key-shaped screw holes to allow you to fasten the base to a wall or ceiling or you can use the self-adhesive layer to mount the base.
  • Page 43 C-10, C-5 Installation Image 4–1 Select a drill bit slightly smaller than the size of the used anchors to ensure a snug fit. Drill the holes where marked. Tap plastic screw anchors into the drill holes with a hammer (if needed, depending on the wall or ceiling type).

  • Page 44: Out-Of-The-Box Use Of The Base Unit

    C-10, C-5 Installation Image 4–3 Stick the base on the chosen location. Place your device on the mounting base and turn it clockwise until it is locked (Image 4–2). 4.4 Out-of-the-box use of the Base Unit Overview This setup is the simplest in terms of installation and can be used for temporary setups and in organizations where central management and 3rd party integration are not required.

  • Page 45: Network Deployment Requirements

    Base Unit: first-time setup • Activation and update: for this action, similar to the auto-update functionality described below, an outbound TCP connection on port 443 is required towards update.cmp.barco.com and assets.cloud.barco. com. • Connection to XMS Cloud for activating SmartCare and XMS Cloud functionality: TCP Port 443 outbound to *.azure-devices.net, *.core.windows.net and global.azure-devicesprovisioning.net.

  • Page 46: Network Connected Setup

    C-10, C-5 Installation CX range Sender/Receiver SNMP 161 and 162 REST API 4003 4.6 Network connected setup Overview This is the simplest installation which offers a seamless experience for employees and is the recommended setup for temporary setups, visitors' centers, small to medium installations without network integration needs, for internal meeting rooms, for companies with a flat network topology or when the ClickShare Button will be the main way for people to the system.

  • Page 47: Video Signal Connections To The Base Unit

    C-10, C-5 Installation not turned off, is visible and can be connected to by anyone. Mobile users are limited to the experience described in the standalone setup. For Miracast, the Base Unit will have to be configured for Miracast to offer a Wi-Fi direct connection.

  • Page 48: Touch Screen Connections To The Base Unit

    DVI port on the display side. Image 4–10 Display connection 4.9 Touch screen connections to the Base Unit Only available on C-10. About the connection A single screen can be connected to the Base Unit.

  • Page 49: Power Connection

    C-10, C-5 Installation 4.11 Power connection About power An external power adapter is delivered with the product. The output rate is 12 VDC 2A. CAUTION: Once the Base Unit is powered, it starts up. Then the power button can be used to switch on or off.

  • Page 50: Preferred Way To Start Up

    C-10, C-5 Installation Image 4–12 Onboarding screen There are now 2 ways to continue: 1. Check for updates (optional), configure your Base Unit and register to XMS Cloud. See “Preferred way to start up”, page 50 2. Plug in a button and start sharing your screen. See “Start up without configuration”, page 55...
  • Page 51 C-10, C-5 Installation Image 4–13 Click Start configuration. The Firmware update window opens. Image 4–14 When connected to the internet you can select Automatic for firmware update (recommended). If you set it on No, you still have the choice to manually update by downloading the software on an USB stick.
  • Page 52 C-10, C-5 Installation Image 4–15 Enter the on screen language you want to use. For more info, see “On-Screen ID information”, page Enter the meeting room name, location name and welcome message. For more info, see “On-Screen ID information”, page System settings Image 4–16...
  • Page 53 C-10, C-5 Installation Image 4–17 Set the desired security level. For more info, see “Security, security level”, page 102. Password change Image 4–18 We advise to change the default password to enter the Configurator. For more info, see “Security, passwords”, page 104.
  • Page 54 C-10, C-5 Installation Image 4–19 Select the frequency band, channel and enter a Wi-Fi passphrase when desired. For more info, see “Wi-Fi settings, Wireless Client”, page SmartCare registration Image 4–20 To benefit from the SmartCare program, your device should be registered to XMS Cloud. Copy your device token by clicking on the copy icon next to the token.

  • Page 55: Start Up Without Configuration

    C-10, C-5 Installation Image 4–21 Gives an overview of the current configuration. Click Finish configuration. When your device is connected to the internet and firmware update was set to automatic, a software check and an update will be executed. The Configurator starts automatically with a message that your device is configured.

  • Page 56: Registration To Xms Cloud

    C-10, C-5 Installation 4.15 Registration to XMS Cloud About registration When your device is connected to the internet and updated you can start to register your device. You have to register your device in order to claim your 5 years SmartCare package.
  • Page 57 C-10, C-5 Installation Fill out your company information and click Continue. Image 4–25 Company information Enter the device token to setup your device and to receive your 5 years of service coverage. The device token is indicated on the wizard screen (see Image 4–21)

  • Page 58: Activating Calendar Integration With Xms Cloud

    The client secret is created by Microsoft with the following properties: randomly generated and expires automatically after 24 months. For more in-depth information, see Barco’s Security whitepaper “XMS Cloud and (Virtual) Edge Security Whitepaper” which can be downloaded from Barco’s website.
  • Page 59 C-10, C-5 Installation Image 4–28 The calendar connection page opens. Image 4–29 Click Connect. You will be redirected to your Microsoft Azure account to begin the integration. A sign in screen appears. Image 4–30 The IT Admin who has Global Administrator role in Azur Active Directory should sign in.
  • Page 60 C-10, C-5 Installation Image 4–31 Read the message on the screen and click Accept. When accepted, you are redirected back to XMS Cloud. This process should finish in 10 to 30 minutes but it can take in occasional cases a longer time. The next page is displayed.
  • Page 61 C-10, C-5 Installation You are redirected to XMS Cloud with the your rooms discovered. Image 4–35 Assign a meeting room to a calendar (no devices are mapped yet) Click the Settings icon next to the E-mail address of the meeting room.
  • Page 62 C-10, C-5 Installation Image 4–38 R5900103 /02 C-10, C-5...

  • Page 63: Preparing The Buttons

    Preparing the Buttons Pairing ............................64 ClickShare Extension Pack ......................65 ClickShare Extension Pack installer ....................65 ClickShare Windows Certified driver ....................66 ClickShare Desktop App .......................66 MSI installer of the ClickShare Desktop App ...................67 R5900103 /02 C-10, C-5...

  • Page 64: Pairing

    When the LEDs on the Button become green and on static white on the Base Unit, the Button is paired to the Base Unit. You can unplug the Button from the Base Unit. Unplug the Button from the Base Unit. The Button is now ready for use. Image 5–2 R5900103 /02 C-10, C-5...

  • Page 65: Clickshare Extension Pack

    In this setup, a user or an IT admin can install the ClickShare Extension pack using the Windows command prompt. Following is an example of a silent installation (version numbers are only given as example, always check Barco’s web for the latest version): Launcher only install:...

  • Page 66: Clickshare Windows Certified Driver

    Just click on your meeting room name. This means you will never have to enter IP addresses or scroll long lists of meeting rooms before being connected to your R5900103 /02 C-10, C-5...

  • Page 67: Msi Installer Of The Clickshare Desktop App

    Read the License Agreement and check the 'I accept the terms in the license agreement' checkbox to continue. Click Next. Enable the necessary components and click Install. The ClickShare Desktop App and the selected features are now available for all users of your computer. R5900103 /02 C-10, C-5...
  • Page 68 Preparing the Buttons R5900103 /02 C-10, C-5...

  • Page 69: 10, C-5 Configurator

    C-10, C-5 Configurator Accessing the Configurator ......................71 ClickShare Configuration Wizard ....................74 On-Screen ID information......................76 Personalisation, Wallpaper ......................78 Personalisation, Personalized wallpaper ..................79 Manage configuration files......................81 Display & Audio setup ........................82 Peripherals ..........................83 Wi-Fi settings ..........................83 6.10 Wi-Fi settings, Access Point settings ....................84 6.11 Wi-Fi settings, Wireless Client .......................86...
  • Page 70 C-10, C-5 Configurator About configuration The configuration of your device can be done in • XMS cloud • the local configurator The configurator in XMS cloud will (in time) more elaborated than the local configurator. Therefore it preferred to configure your devices via XMS cloud. For more info see XMS documentation.

  • Page 71: Accessing The Configurator

    C-10, C-5 Configurator 6.1 Accessing the Configurator Getting access to the Configurator There are three ways to access the Configurator: • Via the LAN • Direct Ethernet connection between PC and Base Unit. • Via the Base Unit's wireless network When accessing the configurator for the first time, the ClickShare Configuration Wizard starts automatically.
  • Page 72 C-10, C-5 Configurator Image 6–2 Configurator lanuguages The following languages are possible: • Arabic • Simplified Chinese • Traditional Chinese • Danish • Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Norwegian •...
  • Page 73 C-10, C-5 Configurator Image 6–3 Start screen The language of the configurator can be changed on any page in the interface. The screen is split up in 2 panes. Left pane with the selection buttons and a right pane to configure the selected function.

  • Page 74: Clickshare Configuration Wizard

    C-10, C-5 Configurator To access the Configurator via the Base Unit wireless network On your laptop, connect to the Base Unit wireless network. The default SSID and password to connect to the Base Unit are respectively 'ClickShare-<serial base number>' and 'clickshare'.
  • Page 75 C-10, C-5 Configurator Or, you can start up the configuration wizard by clicking at the bottom left on Configuration wizard or on Lauch configuration wizard on the dashboard page. Image 6–4 Configuration Wizard start All basic settings necessary to configure the Base Unit are covered by this configuration wizard. Once the configuration wizard is finished, the Base Unit is ready for use.

  • Page 76: On-Screen Id Information

    C-10, C-5 Configurator For more information about a specific topic, see one of the following topics. The ClickShare Configuration Wizard can be started at any time to change the configuration just by clicking on ClickShare Configuration Wizard at the left bottom of each screen or on Lauch configuration wizard on the start page.
  • Page 77 C-10, C-5 Configurator Image 6–6 On-Screen ID On Screen language selection Log in to the Configurator. Click Personalisation → On-screen ID. Select the language of the on-screen text. Click on the drop down box next to Language for on-screen text and select the desired language.

  • Page 78: Personalisation, Wallpaper

    C-10, C-5 Configurator 6.4 Personalisation, Wallpaper About wallpaper When C-10, C-5 starts up, a background (wallpaper) is displayed. The display of this background wallpaper can be disabled. By default two general ClickShare wallpapers are available. The possibility exists to upload personal backgrounds (wallpapers).

  • Page 79: Personalisation, Personalized Wallpaper

    C-10, C-5 Configurator Image 6–8 Download wallpaper The wallpaper is downloaded to your PC. Enable - disable Wallpaper Within the Wallpaper pane, check the check box next to Show the wallpaper when no one is sharing their screen. Checked: wallpaper will be displayed when no one is sharing content.
  • Page 80 C-10, C-5 Configurator The content of the file is checked and when valid (format and size), the file is uploaded. The new wallpaper gets a red border. Click on Save changes to apply the personalized wallpaper The message Successfully applied changes is displayed on top of the page.

  • Page 81: Manage Configuration Files

    C-10, C-5 Configurator 6.6 Manage configuration files About Manage configuration files A full backup can be downloaded but cannot be used to duplicate configuration settings to other Base Units. Therefore, it is possible to download a Portable version. This portable version can be uploaded via the upload configuration button on other Base Units (same type).

  • Page 82: Display & Audio Setup

    6.7 Display & Audio setup Resolution The output resolution to the display is set on Auto. That means that the C-10, C-5 output resolution is automatically adapted to the resolution of the display. For HDMI displays, a hot plug detection is available.

  • Page 83: Peripherals

    C-10, C-5 Configurator 6.8 Peripherals Overview Information about the speaker is given in the Peripherals pane. How to get Log in to the Configurator. Click Display & Audio → Peripherals. Information about the speaker is given. Image 6–14 6.9 Wi-Fi settings WARNING: It is not allowed to operate the Base Unit outside its intended geographical region.

  • Page 84: Wi-Fi Settings, Access Point Settings

    C-10, C-5 Configurator Image 6–15 Wi-Fi settings Select the operational mode by clicking on the drop down and selecting the desired option. The following options are possible. • Access point • Wireless client • To change the Access Point settings, select Access Point.
  • Page 85 C-10, C-5 Configurator Image 6–16 Wi-Fi settings, access point settings Enter a public name (SSID) for the wireless network. The default SSID is ClickShare-<serial number Base Unit>. If you want to broadcast this SSID, check the checkbox before Enable SSID broadcast.

  • Page 86: Wi-Fi Settings, Wireless Client

    C-10, C-5 Configurator The 5 GHz channels do not overlap with each other and are less used by non-Wi-Fi devices than the 2.4 GHz channels. Moreover, 5 GHz signals are more rapidly damped than 2.4 GHz signals. Therefore, the use of a 5 GHz channel is recommended.

  • Page 87: Wi-Fi Settings, Wireless Client, Eap-Tls

    C-10, C-5 Configurator For Wireless Conferencing, a direct connection between the Button and the Base Unit is advised. How to activate Wireless Client Log in to the Configurator. Click Wi-Fi & Network → Wi-Fi Settings. Click Edit settings. Click on the drop down box next to Operational Mode and select Wireless Client.
  • Page 88 C-10, C-5 Configurator Image 6–19 Wi-Fi Settings, Wireless Client, EAP-TLS Fill out a Corporate SSID. The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out the Domain and Identity. Select the certification method. Click on the drop down box and select the desired method.

  • Page 89: Wi-Fi Settings, Wireless Client, Eap-Ttls

    C-10, C-5 Configurator File should at least contain the root CA certificate for your domain. Save Changes Using SCEP The Simple Certificate Enrolment Protocol (SCEP) is a protocol which enables issuing and revoking of certificates in a scalable way. SCEP support is included to allow a quicker and smoother integration of the ClickShare Base Unit and Buttons into the corporate network.

  • Page 90: Wi-Fi Settings, Wireless Client, Peap

    C-10, C-5 Configurator Image 6–21 Wi-Fi Settings, Wireless Client, EAP-TTLS 6.14 Wi-Fi settings, Wireless Client, PEAP About PEAP PEAP (Protected Extensible Authentication Protocol) is an EAP implementation co-developed by Cisco Systems, Microsoft and RSA Security. It sets up a secure TLS tunnel using the servers CA certificate after which actual user authentication takes place within the tunnel.

  • Page 91: Wi-Fi Settings, Wireless Client, Wpa2-Psk

    C-10, C-5 Configurator Image 6–22 Wi-Fi Settings, Wireless Client, PEAP Fill out a Corporate SSID. The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out the Domain and Identity. Enter a Password. Upload CA certificate. Click on Choose file and browse to the desired file.

  • Page 92: Lan Settings

    C-10, C-5 Configurator Image 6–23 Wi-Fi Settings, Wireless Client, WPA-PSK Fill out a Corporate SSID. The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out Passphrase. The key used in WPA2-PSK to authenticate onto the wireless infrastructure. This can be a string of 64 hexadecimal digits or a passphrase of 8 to 63 printable ASCII characters.
  • Page 93 C-10, C-5 Configurator Image 6–24 LAN settings Click in the input field next to Hostname and enter a host name for the Base Unit. The default host name is ClickShare-<serial number Base Unit>. To select the method, click on the drop down box next to Method and select the Automatic (DHCP) or Manual.

  • Page 94: Lan Settings, Wired Authentication

    C-10, C-5 Configurator Click in the DNS Servers input field and fill out the preferred DNS servers (maximum 5) in a comma separated list. Click Save changes to apply the settings. Do not use IP address 192.168.2.x for a Subnet mask 255.255.255.0 and IP address 192.168.x.x for a Subnet mask 255.255.0.0...

  • Page 95: Lan Settings, Eap-Tls Security Mode

    C-10, C-5 Configurator Image 6–26 Wired authentication The setup wizard starts. Select the authentication method. Click on the drop down and select the desired method. The following methods are available: • No authentication: no authentication mechanism will be applied to the wired interface.
  • Page 96 C-10, C-5 Configurator Image 6–27 EAP-TLS Fill out the Domain and Identity. Select the certification method. Click on the drop down box and select the desired method. • Manually provide Client & CA certificates • Auto enrollment via SCEP Manually providing certificates Upload client certificate.

  • Page 97: Lan Settings, Eap-Ttls Security Mode

    C-10, C-5 Configurator Image 6–28 EAP-TLS — SCEP SCEP ServerIP/ This is the IP or hostname of the Windows Server in your network running the NDES hostname service. By default HTTP is used. E.g.: http://myserver or http://10.192.5.1 SCEP User name This is a user in your Active Directory which has the required permission to access the NDES service and request the challenge password.

  • Page 98: Services, Mobile Devices

    C-10, C-5 Configurator Image 6–29 EAP-TTLS Fill out the Domain and Identity. Domain The company domain for which you are enrolling, should match with the one defined in your Active Directory. Identity Identity of the user account in the Active Directory which will be used by the ClickShare Buttons to connect to the corporate network.
  • Page 99 C-10, C-5 Configurator The supported versions of AirPlay can be found on Barco’s website, www.barco.com\clickshare. The support of non-released version of these protocols cannot be guaranteed by Barco. About streaming via Google Cast Before you can mirror information and display it via ClickShare your device must be connected with the wireless network of the Base Unit.

  • Page 100: Service, Presentsense

    C-10, C-5 Configurator To allow streaming via Miracast, check the check box in front of Streaming via Miracast. Click on the drop down box and select the desired passcode type. • No passcode • Numeric passcode Passcode applies to all BYOD screen sharing except Google Cast.

  • Page 101: Service, Clickshare Api, Remote Control Via Api

    C-10, C-5 Configurator 6.22 Service, ClickShare API, remote control via About API settings The API can be enabled or disabled, that means that the access to the unit from an external device can be allowed or can be blocked. This functions in enabled by default.

  • Page 102: Security, Security Level

    When using the default Engine ID, make sure the check box before Use default Engine ID is checked. The default engine ID is a combination of the Barco Enterprise Number with the MAC-address (eth0). Fill out the SNMP Manager address.
  • Page 103 C-10, C-5 Configurator • no wireless ClickShare Configurator (WebUI) access, • SSID of Wi-Fi network is hidden. Level 2 : this level offers a higher degree of security, fit for organizations that are more sensitive to security matters. Level 2 contains the level 1 security and a mandatory PIN code for mobile devices. Alphanumeric PIN codes for mobile apps and Buttons and the Buttons require a certificate for pairing.

  • Page 104: Security, Passwords

    C-10, C-5 Configurator 6.25 Security, passwords About passwords To access the ClickShare Configurator a user name and password is needed. That password can be changed at any time to protect the ClickShare Configuration settings. Changing the ClickShare Configurator password Log in to the Configurator.

  • Page 105: Date & Time Setup, Manually

    C-10, C-5 Configurator Click Support → Base Unit Status. Image 6–36 To restart the Base Unit, click on Restart Base Unit. A ClickShare system reboot message with progress bar is displayed while rebooting takes place. When the reboot is finished, a re-login is necessary.
  • Page 106 C-10, C-5 Configurator Image 6–37 Manual time & date update The current time is indicated next to Current time. Select your time zone. Click on the drop down box next to Time zone and select the corresponding time zone. Check the radio button in front of Set time and date manually.

  • Page 107: Date & Time Setup, Time Server

    C-10, C-5 Configurator Not checked: use of 12 hour time format Click Save changes to apply. 6.28 Date & Time setup, time server About using NTP server The clock is continuously synchronized with an external time server and the deviation is in the order of milliseconds.

  • Page 108: Buttons

    C-10, C-5 Configurator Eco mode When the Base Unit enters ECO standby mode, it will disable the HDMI output signal. The Base Unit's LEDs will be breathing white to indicate the ECO standby mode. Power consumption in Eco standby: 2.6W The Base Unit will wake up with one of the following actions: •...

  • Page 109: Buttons, External Access Point, Mode Eap-Tls

    C-10, C-5 Configurator All Buttons used with the Base Unit are indicated in the Buttons List. The list contains the serial number, MAC address, article code and the firmware version, the number of connections and last connection date and time.
  • Page 110 C-10, C-5 Configurator Image 6–43 Buttons, External access point, mode EAP-TLS The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out the Domain and Identity. Select the certification method. Click on the drop down box and select the desired method.

  • Page 111: Buttons, External Access Point, Mode Eap-Ttls

    C-10, C-5 Configurator ClickShare Base Unit and Buttons into the corporate network. Since most companies are using Microsoft Windows Server and its active directory (AD) to manage users and devices our SCEP implementation is specifically targeted at the Network Device Enrolment Service (NDES) which is part of Windows Server 2008 R2 and Windows Server 2012.

  • Page 112: Buttons, External Access Point, Mode Peap

    C-10, C-5 Configurator Fill out the Domain and Identity. Enter a Password. Upload CA certificate. Click on Choose file and browse to the desired file. The following formats are allowed: • .pem • .cer • .crt • .pb7 (Base64 encoded DER) File should at least contain the root CA certificate for your domain.

  • Page 113: Buttons, External Access Point, Mode Wpa2-Psk

    8 to 63 printable ASCII characters. Click Save changes to save the settings. 6.35 Blackboard Only available on C-10. About Blackboard Saving information from a blackboard can be enabled or disabled. When enabled, the information is saved on hard disk of all connected Buttons, connected ClickShare apps and on the USB sticks connected with the Base Unit.

  • Page 114: Xms Cloud Integration

    C-10, C-5 Configurator Image 6–48 Save annotations Check or uncheck the check box in front of Allow saving annotations to connected clients and USB sticks. Checked: annotations on the blackboard can be saved. Unchecked: no annotations on the blackboard can be saved.

  • Page 115: Firmware Update

    Barco and our partners for up to 5 years. When SmartCare is activated, in the SmartCare pane the message SmartCare active, valid until... is displayed.
  • Page 116 A browser window opens. Browse to the file with the new firmware and click Open to start the upload. Note: This should be an .enc file. You might have to unzip the file downloaded from Barco's website. Note: Updating the software to the Base Unit takes several minutes. Progress can be followed on the meeting room display.

  • Page 117: Support & Updates, Troubleshoot, Log Settings

    C-10, C-5 Configurator way, consult Barco’s web pages on XMS ( https://www.barco.com/en/page/xms-cloud-management-platform). • Download the firmware on a USB stick and plug in this USB in your device. For more information, see “Updating the C-10, C-5 firmware”, page 122 6.38 Support & Updates, Troubleshoot, log settings About logging Both Button and Base Unit log data is saved in log files on the Base Unit.

  • Page 118: Reset To Factory Defaults

    C-10, C-5 Configurator How to erase Log in to the Configurator. Click Support & Updates → Troubleshoot. To erase all settings and revert to default, click Erase all settings. Image 6–53 Troubleshoot, logging 6.40 Reset to factory defaults About the reset When applying a reset to factory defaults, the device settings are reverted to the factory defaults.

  • Page 119: Troubleshoot, Diagnostics

    C-10, C-5 Configurator Image 6–54 Factory reset Click Reset to factory defaults. The following message is displayed: “This action will remove all settings of the Base Unit and replace them with the default settings. Are you sure you want to continue?”...
  • Page 120 C-10, C-5 Configurator Image 6–55 Troubleshoot, diagnositcs A separate file is written to the log archive. Only the TCP header info will be collected as part of this test. R5900103 /02 C-10, C-5...

  • Page 121: Firmware Updates

    Firmware updates R5900103 /02 C-10, C-5...

  • Page 122: Updating The C-10, C-5 Firmware

    USB stick To update the Base Unit software by copying the software on a USB stick Download the latest version of the firmware from Barco's website, www.barco.com/clickshare. Click on Support and select the update firmware button of your device type.

  • Page 123: Troubleshooting

    Troubleshooting R5900103 /02 C-10, C-5...

  • Page 124: Troubleshooting List

    Some types of USB devices policy on the laptop. might be blocked as a company policy. • USB port settings on the laptop might limit the usage of high power USB devices when on battery power. R5900103 /02 C-10, C-5...
  • Page 125 Base Unit via the web interface. output resolution. The Base Unit is in standby mode Briefly push the standby button on the Base Unit or insert a Button and run the ClickShare software. R5900103 /02 C-10, C-5...
  • Page 126 Locate the problem you are experiencing in the table below and apply the solution. Barco knowledge base and YouTube videos Go to the product page on Barco’s website and select in the right column Support. You will get access to Barco’s...

  • Page 127: Index

    Index API documentation 101 C-10, C-5 API password 104 About 30 API settings 101 Calendar Audio setup 82 Integration XMS Cloud 58 ClickShare API 101 Password 104 Configuration Base Unit Wizard 74 About 34 Configuration files 81 Display Configurator 70...
  • Page 128 Wall mounting Mobile devices 98 Base Unit 42 PresentSense 100 Introduction 27 SNMP 101 Fonts 28 Specifications 29 symbols 28 C-10, C-5 31 Status information 104 Symbols 28 System XMS 114 LAN settings 92 LAN Settings Wired authentication 94 EAP-TLS 95...
  • Page 129 Index Wallpaper 78 Personalized 79 WebUI password 104 Welcome text 76 Wi-Fi settings 83–84 Wireless client 86 EAP-TLS 87 EAP-TTLS 89 PEAP 90 WPA-PSK 91 Windows Certified driver 66 XMS Cloud 114 R5900103 /02 C-10, C-5...
  • Page 130 Index R5900103 /02 C-10, C-5...
  • Page 132 R5900103 /02 | 2021-12-20 www.barco.com...

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