Barco ClickShare Present C Series Installation Manual
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Barco ClickShare Present C Series Installation Manual

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C-10, C-5
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ENABLING BRIGHT OUTCOMES

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  • Page 1 C-10, C-5 Installation manual ENABLING BRIGHT OUTCOMES...
  • Page 2 Barco NV Beneluxpark 21, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com Registered office: Barco NV President Kennedypark 35, 8500 Kortrijk, Belgium www.barco.com/en/support www.barco.com...
  • Page 3 Barco. If the purchaser or a third party carries out modifications or repairs on goods delivered by Barco, or if the goods are handled incorrectly, in particular if the systems are operated incorrectly or if, after the transfer of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid.
  • Page 4 ClickShare applications (each a “Barco ClickShare Product”). • Term The Software can be used under the terms of this EULA from the date of first use of the Barco ClickShare Product, for as long as you operate such Barco ClickShare Product. •...
  • Page 5 • Retention of data Barco right to use and retain Functional Information (section 10.2 of the EULA) shall survive the term of this EULA. BARCO END USER LICENSE AGREEMENT By accepting these terms (through tick box or other mechanism designed to acknowledge agreement to the...
  • Page 6 You may own the carrier on which the Software is provided, but the Software is owned and copyrighted by Barco or by third party suppliers. Your license confers no title or ownership and is not a sale of any rights in the...
  • Page 7 Software. You agree to install any maintenance releases to address bugs or security issues in the Software if the same are being provided to you. Barco will keep you informed as of when earlier versions of the Software are no longer serviced.
  • Page 8 6.4 ‘Remedy’. If the breach is not cured within the applicable remedy period (or cannot be cured at all), Barco shall have the option (i) to cause you to procure such additional licenses required as per the actual usage;...
  • Page 9 (especially for components that you provide or control). Barco disclaims any liability for any data not provided by Barco, or any use of the Software outside the intended use as per this License Agreement or an applicable data processing annex.
  • Page 10 ( http://www.barco.com/en/about-barco/legal/privacy-policy/clickshare-app). Via the Software, Barco may gather technical information about (i) the functioning and the functionality of the products which are connected through the Software, and/or (ii) as provided by you or generated by your use of the Software (“Functional Information”).
  • Page 11 PACKAGE VERSION SOURCE SITE bluez5_utils- https://cdn.kernel.org/pub/linux/bluetooth headers 5.50 https://github.com/libffi/libffi/archive/v3.3-rc0 libffi v3.3-rc0 http://www.zlib.net libzlib 1.2.11 http://0pointer.de/lennart/projects/libdaemon libdaemon 0.14 libglib2 http://ftp.gnome.org/pub/gnome/sources/glib/2.56 2.56.4 https://sourceware.org/elfutils/ftp/0.176 elfutils 0.176 bzip2 https://sourceware.org/pub/bzip2 1.0.8 https://cdn.kernel.org/pub/linux/utils/util-linux/v2.33 util-linux 2.33 linux-pam https://github.com/linux-pam/linux-pam/releases/download/v1.3.1 1.3.1 https://github.com/westes/flex/files/981163 flex 2.6.4 http://ftpmirror.gnu.org/readline readline http://alpha.gnu.org/gnu/bc 1.06.95 bellagio http://downloads.sourceforge.net/project/omxil/omxil/Bellagio%200.9.3 0.9.3 https://get.videolan.org/bitstream/1.4...
  • Page 12 PACKAGE VERSION SOURCE SITE unzip ftp://ftp.info-zip.org/pub/infozip/src https://cdn.kernel.org/pub/linux/utils/usb/usbutils usbutils https://github.com/libusb/libusb/releases/download/v1.0.22 libusb 1.0.22 http://c-ares.haxx.se/download c-ares 1.15.0 http://snapshot.debian.org/archive/debian/20190513T145054Z/pool/ ca-certificates 20190110 main/c/ca-certificates http://cairographics.org/snapshots cairo 1.15.12 fontconfig http://fontconfig.org/release 2.13.1 freetype http://download.savannah.gnu.org/releases/freetype 2.9.1 libpng http://downloads.sourceforge.net/project/libpng/libpng16/1.6.37 1.6.37 https://dri.freedesktop.org/libdrm libdrm 2.4.97 libpthread- http://xcb.freedesktop.org/dist stubs pixman http://xorg.freedesktop.org/releases/individual/lib 0.34.0 wayland http://wayland.freedesktop.org/releases 1.16.0 http://xmlsoft.org/sources...
  • Page 13 PACKAGE VERSION SOURCE SITE jpeg-turbo https://downloads.sourceforge.net/project/libjpeg-turbo/2.0.1 2.0.1 ffmpeg http://ffmpeg.org/releases 4.1.3 https://github.com/intel/libva/releases/download/2.4.0 libva 2.4.0 http://downloads.xiph.org/releases/vorbis libvorbis 1.3.6 libogg http://downloads.xiph.org/releases/ogg 1.3.3 https://github.com/webmproject/libvpx/archive/v1.7.0 libvpx v1.7.0 opus https://downloads.xiph.org/releases/opus 1.3.1 speex https://downloads.xiph.org/releases/speex 1.2.0 20e- d3452074664a- d07e380- e51321b148a- https://git.xiph.org/speexdsp.git speexdsp cebdf20 ftp://ftp.astron.com/pub/file file 5.36 http://ftpmirror.gnu.org/gdb 8.1.1 gnupg2 https://gnupg.org/ftp/gcrypt/gnupg 2.2.17...
  • Page 14 PACKAGE VERSION SOURCE SITE gst1-vaapi https://gstreamer.freedesktop.org/src/gstreamer-vaapi 1.14.4 htop http://hisham.hm/htop/releases/2.2.0 2.2.0 https://github.com/vcrhonek/hwdata/archive/v0.308 hwdata v0.308 input-event- https://github.com/gandro/input-event-daemon/archive/v0.1.3 daemon v0.1.3 iperf3 https://downloads.es.net/pub/iperf https://cdn.kernel.org/pub/software/network/iw 4.14 jansson http://www.digip.org/jansson/releases 2.12 jose https://github.com/latchset/jose/releases/download/v10 json-for- modern-cpp https://github.com/nlohmann/json/archive/v3.5.0 v3.5.0 jsoncpp https://github.com/open-source-parsers/jsoncpp/archive/1.8.4 1.8.4 http://www.libarchive.org/downloads libarchive 3.3.3 libconfig https://github.com/hyperrealm/libconfig/archive/v1.7.2 v1.7.2 https://curl.haxx.se/download libcurl 7.65.3 http://libestr.adiscon.com/files/download...
  • Page 15 PACKAGE VERSION SOURCE SITE netsnmp https://downloads.sourceforge.net/project/net-snmp/net-snmp/5.8 nodejs http://nodejs.org/dist/v8.15.1 8.15.1 opkg http://downloads.yoctoproject.org/releases/opkg 0.3.6 opus-tools https://downloads.xiph.org/releases/opus https://downloads.xiph.org/releases/opus opusfile 0.11 http://www.php.net/distributions 7.3.9 v190600_ portaudio http://www.portaudio.com/archives 20161030 powertop https://01.org/sites/default/files/downloads/powertop protobuf https://github.com/google/protobuf/archive/v2.6.1 v2.6.1 https://files.pythonhosted.org/packages/a8/c6/ python- a8d1555e795dbd0375c3c93b576ca13bbf139db51ea604a- pyyaml 4.2b4 fa19a2c35fc03 https://files.pythonhosted.org/packages/cc/74/ 11b04703ec416717b247d789103277269d567db575d2fd88f25d9767f- python-serial qt5declarative https://download.qt.io/archive/qt/5.12/5.12.4/submodules 5.12.4 qt5xmlpat- https://download.qt.io/archive/qt/5.12/5.12.4/submodules terns...
  • Page 16 PACKAGE VERSION SOURCE SITE https://strace.io/files/4.26 strace 4.26 tcpdump http://www.tcpdump.org/release 4.9.2 tpm-tools http://downloads.sourceforge.net/project/trousers/tpm-tools/1.3.9.1 1.3.9.1 http://downloads.sourceforge.net/project/trousers/trousers/0.3.14 trousers 0.3.14 http://www.iana.org/time-zones/repository/releases tzdata 2018e http://wayland.freedesktop.org/releases weston 5.0.0 wireless- regdb https://cdn.kernel.org/pub/software/network/wireless-regdb 2019.06.03 wireless_tools 30.pre9 https://hewlettpackard.github.io/wireless-tools xkeyboard- config http://www.x.org/releases/individual/data/xkeyboard-config 2.23.1 ftp://ftp.info-zip.org/pub/infozip/src splashutils http://dev.gentoo.org/~spock/projects/gensplash/archive 1.5.4.4 libresample ftp://ftp.ubuntu.com/ubuntu/pool/universe/libr/libresample 0.1.3 5_4-2016q3- https://launchpad.net/gcc-arm-embedded/5.0/5-2016-q3-update/ ta-arm-eabi...
  • Page 17 PACKAGE VERSION SOURCE SITE a5ffe45908- cae43925bb5c- wpa_ b13d98251- passphrase http://w1.fi/hostap.git c802b4717 a5ffe45908- cae43925bb5c- b13d98251- http://w1.fi/hostap.git wpa_cli c802b4717 a5ffe45908- cae43925bb5c- b13d98251- hostapd http://w1.fi/hostap.git c802b4717 a5ffe45908- cae43925bb5c- b13d98251- http://w1.fi/hostap.git hostapd_cli c802b4717 https://sourceforge.net/projects/rscode/files/rscode rscode https://tukaani.org/xz 5.1.1 https://github.com/secure-remote-password/stanford-srp/tree/master/ libsrp libsrp 2.1.2 https://github.com/mstorsjo/fdk-aac libfdk-aac 0.1.4 https://github.com/macosforge/alac libalac mDNSRes-...
  • Page 18 PACKAGE VERSION SOURCE SITE generate- password https://github.com/brendanashworth/generate-password 1.4.2 inversify http://inversify.io 5.0.1 jquery https://jquery.com/ 3.4.1 js-yaml https://github.com/nodeca/js-yaml 3.12.0 http://momentjs.com/ moment 2.27.0 morgan https://github.com/expressjs/morgan 1.9.1 https://github.com/expressjs/multer multer 1.4.1 ngx-cookie- https://github.com/7leads/ngx-cookie-service service 2.2.0 https://docs.npmjs.com 6.10.2 http://github.com/jaredhanson/passport passport 0.4.0 passport-http http://github.com/jaredhanson/passport-http 0.3.0 popper.js https://popper.js.org 1.15.0 reflect- http://rbuckton.github.io/reflect-metadata...
  • Page 19 PACKAGE VERSION SOURCE SITE b18c9afdb7- d02e1249cee5- cb430dc9f15a3- https://github.com/rockchip-linux/avb/tree/master/boot_control bootcontrol ccc27 7617e69a524a- cc1a50a8a98- b257d1374ea6f- https://github.com/rockchip-linux/avb/tree/master/libavb libavb e4a4 7617e69a524a- cc1a50a8a98- b257d1374ea6f- https://github.com/rockchip-linux/avb/tree/master/libavb_ab libavb-ab e4a4 7617e69a524a- cc1a50a8a98- b257d1374ea6f- https://github.com/rockchip-linux/avb/tree/master/libavb_user libavb-user e4a4 d6676eb02- c8a1b4966df7- rockchip- d8c4bb203e- https://github.com/rockchip-linux/bin linux-bin a25fc98b2 1e3bdb582- c52707d71e5c- be29- rockchip-tee- ca1064d7c04- https://github.com/rockchip-linux/rk_tee_user user b696...
  • Page 20 ClickShare Button 2AAED-R9861600D01 should be installed and operated with a minimum distance of 5 mm between the radiator and your body. FCC responsible: Barco Inc., 3059 Premiere Parkway Suite 400, 30097 Duluth GA, United States, Tel: +1 678 475 8000...
  • Page 21 The radiated output power of the Barco Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Barco Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
  • Page 22 Avertissement: L'exposition aux rayonnements fréquences radio 1. Pour se conformer aux exigences de conformité RF canadienne l'exposition, cet appareil et son antenne ne doivent pas être co-localisés ou fonctionnant en conjonction avec une autre antenne ou transmetteur. 2. Pour se conformer aux exigences de conformité CNR 102 RF exposition, une distance de séparation d'au moins 20 cm doit être maintenue entre l'antenne de cet appareil et toutes les personnes.

  • Page 23: Table Of Contents

    Table of contents 1 Introduction to the Installation Guide..........................25 Documentation ....................................26 Symbols and fonts..................................26 2 C-10, C-5 Specifications.................................27 About the C-10, C-5..................................28 C-10, C-5 Specifications ................................29 About the Base Unit..................................32 Mobile Device Support.................................33 3 Getting started......................................35 Environmental Condition Check .............................36 Basic Workflow....................................36 4 C-10, C-5 Installation ..................................37 Installation methods for the Base Unit ..........................38...
  • Page 24 6 C-10, C-5 Configurator..................................61 Accessing the Configurator ...............................63 ClickShare Configuration Wizard............................66 On-Screen ID information ................................69 Personalisation, Wallpaper................................71 Personalisation, Personalized wallpaper ..........................72 Manage configuration files.................................74 Display & Audio setup ..................................75 Peripherals ......................................76 Wi-Fi settings.....................................76 6.10 Wi-Fi settings, Access Point settings...........................77 6.11 Wi-Fi settings, Wireless Client..............................79 6.12 Wi-Fi settings, Wireless Client, EAP-TLS .........................80...

  • Page 25: Introduction To The Installation Guide

    Introduction to the Installation Guide Documentation ..........................26 Symbols and fonts ........................26 R5900103 /00 C-10, C-5...

  • Page 26: Documentation

    It provides detailed information on how to configure your C-10, C-5. Available System documentation Next to the installation manual, a user guide and a safety guide are available on Barco’s website, www.barco.com/clickshare. A printed copy of the Safety Guide is included in the C-10, C-5 box at purchase.

  • Page 27: 10, C-5 Specifications

    C-10, C-5 Specifications R5900103 /00 C-10, C-5...

  • Page 28: About The C-10, C-5

    C-10, C-5 Specifications 2.1 About the C-10, C-5 C-10, C-5 sets This ClickShare device is a wireless presentation system and your ticket to a collaborative meeting. This device not only helps the presenter get the presentation on-screen in a second. The result is enhanced meeting efficiency and better decision-making.

  • Page 29: Specifications

    C-10, C-5 Specifications Products Box content C-10, R9861511xx • R9861511 • 1 x R9861600D1C • DC adapter with AC clips type A, C, G, I • Wall mount system • Printed safety manual C-5, R9861505xx • R9861511 • DC adapter with AC clips type A, C, G, I •...
  • Page 30 C-10, C-5 Specifications Frequency band 2.4 GHZ and 5 GHz (DFS channels supported in select number of countries) Connections 1x Ethernet LAN 1Gbit 1x USB Type-C 2.0 (front); 1x USB Type A 2.0 (front) Temperature range Operating: 0°C to +40°C (+32°F to +104°F) Max: 35°C (95°F) at 3000m Storage: -20°C to +60°C (-4°F to +140°F) Humidity...
  • Page 31 C-10, C-5 Specifications Wireless transmission IEEE 802.11 a/g/n/ac and IEEE 802.15.1 protocol Reach Adjustable with signal strength modulation; max. 30m (100 ft) between ClickShare Button and ClickShare Base Unit Frequency band 2.4 GHZ and 5 GHz Frequency band 2.4 GHZ and 5 GHz (DFS channels supported in select number of countries) Connections 1x Ethernet LAN 1Gbit...

  • Page 32: About The Base Unit

    C-10, C-5 Specifications 2.3 About the Base Unit Base Unit functionality The Base Unit receives the wireless input and controls the content of the meeting room display. The Base Unit can be put on the meeting room table or mounted on a wall or ceiling. Check the installation guide for instructions on how to install the Base Unit.

  • Page 33: Mobile Device Support

    The antenna is built-in in the C-10, C-5. Bottom layout of the Base Unit The serial number label containing the Barco part number, the revision number, production date (week-year) and the serial number. The product label with the applicable certification logos.
  • Page 34 C-10, C-5 Specifications Before you can use your mobile device with ClickShare, you have to connect the mobile device Wi-Fi with the ClickShare Base Unit Wi-Fi. Follow the instructions as given in your mobile device user guide. Or connect the Base Unit to the network, then you do not need to switch your Wi-Fi.

  • Page 35: Getting Started

    Getting started Environmental Condition Check.....................36 Basic Workflow..........................36 R5900103 /00 C-10, C-5...

  • Page 36: Environmental Condition Check

    Getting started 3.1 Environmental Condition Check Environment condition check For installations in environments where the device is subject to excessive dust, then it is highly advisable and desirable to have this dust removed prior to it reaching the device clean air supply. Devices or structures to extract or shield excessive dust well away from the device are a prerequisite;...

  • Page 37: 10, C-5 Installation

    C-10, C-5 Installation Installation methods for the Base Unit ....................38 Table mounting..........................38 Wall or ceiling mounting ........................38 Out-of-the-box use of the Base Unit ....................40 Network connected setup ......................41 Dedicated network setup.......................41 Video signal connections to the Base Unit ..................42 Touch screen connections to the Base Unit..................43 LAN connection ..........................43 4.10 Power connection .........................44 4.11 Starting up for the first time......................44...

  • Page 38: Installation Methods For The Base Unit

    C-10, C-5 Installation 4.1 Installation methods for the Base Unit For optimal performance, install the Base Unit close to the display and avoid obstacles between the Base Unit and the Buttons. Make sure not to install the Base Unit in a metal enclosure. Physical installation The Base Unit can be installed in different ways in a meeting room.
  • Page 39 C-10, C-5 Installation Image 4–1 Select a drill bit slightly smaller than the size of the used anchors to ensure a snug fit. Drill the holes where marked. Tap plastic screw anchors into the drill holes with a hammer (if needed, depending on the wall or ceiling type).

  • Page 40: Out-Of-The-Box Use Of The Base Unit

    C-10, C-5 Installation Image 4–3 Stick the base on the chosen location. Place your device on the mounting base and turn it clockwise until it is locked (Image 4–2). 4.4 Out-of-the-box use of the Base Unit Overview This setup is the simplest in terms of installation and can be used for temporary setups and in organizations where central management and 3rd party integration are not required.

  • Page 41: Network Connected Setup

    C-10, C-5 Installation 4.5 Network connected setup Overview This is the simplest installation which offers a seamless experience for employees and is the recommended setup for temporary setups, visitors' centers, small to medium installations without network integration needs, for internal meeting rooms, for companies with a flat network topology or when the ClickShare Button will be the main way for people to the system.

  • Page 42: Video Signal Connections To The Base Unit

    C-10, C-5 Installation Connecting the Base Unit to the Enterprise network opens the possibility for using the eXperience Management Suite (XMS) for central management and/or using the auto-update functionality to keep your installed base up to date. A Base Unit which is connected to the network, can be monitored through SNMP, can be controlled and monitored by other 3rd party systems such as Overture or Crestron or can be interfaced through the ClickShare REST API.

  • Page 43: Touch Screen Connections To The Base Unit

    USB cable should be connected between the touch screen and the Base Unit. A list of supported touch screen found Barco’s website. https://www.barco.com/en/support/docs/TDE9538. To connect Connect a HDMI cable between the Base Unit and touch screen display. When necessary, use an adapter piece to connect to a display port or a DVI port on the display side.

  • Page 44: Power Connection

    C-10, C-5 Installation 4.10 Power connection About power An external power adapter is delivered with the product. The output rate is 12 VDC 2A. CAUTION: Once the Base Unit is powered, it starts up. Then the power button can be used to switch on or off.

  • Page 45: First Setup Of The Base Unit

    C-10, C-5 Installation 4.12 First setup of the Base Unit After the physical installation is done, start with the first setup procedure to activate and configure your device. Preferred workflow First time boot of the Base Unit. The following screen can be seen on the Base Unit’s main output when it is not connected to any network. Note that the bottom part of this image, which allows the configuration of a wireless client connection, can only be found on Base Units with production firmware 2.8 or higher.

  • Page 46: Registration To Xms Cloud

    When software update is finished and reboot is done, the customer will be asked to surf to https://xms.cloud.barco.com/add. Image 4–14 The XMS login page is displayed. Login with your Barco account. When you do not have a Barco account yet, click on register here and follow the instructions. Image 4–15 Sign in page Click Sign in.
  • Page 47 C-10, C-5 Installation Image 4–16 Welcome page to XMS-cloud Accept the End User License agreement and click Continue. Fill out your company information and click Continue. Image 4–17 Company information Enter the device token to setup your device and to receive your 5 years of service coverage. The device token is indicated on the ClickShare screen (see Image 4–14)

  • Page 48: Use Without Registration Of The Device

    C-10, C-5 Installation Image 4–19 Assign meeting room Your device is successfully registered. Start pairing your buttons to start using your device. Image 4–20 Start pairing buttons The wallpaper page will be displayed. 4.14 Use without registration of the device Why using offline Several reasons are possible to use your product without registration: •...
  • Page 49 C-10, C-5 Installation The default SSID is ClickShare-<serial number>. Password : clickshare Once your WiFi connection is made, continue with the network setting of your device. Browse to http://192.168.2.1 The ClickShare Configurator starts up. Image 4–21 Configurator startup To change the language, click on the drop down box of the current indicated language and select the desired language.
  • Page 50 C-10, C-5 Installation Image 4–23 Registration message Click Register Later. Start pairing your buttons. Image 4–24 Start pairing Start configuring the network settings. For more info, see “Basic configuration of the ClickShare device”, page 51 Your still have to register your device to get your 5 years warranty. XMS Cloud note in Configurator When browsing in the Configurator to System →...

  • Page 51: Basic Configuration Of The Clickshare Device

    C-10, C-5 Installation Image 4–25 XMS cloud message 4.15 Basic configuration of the ClickShare device Make sure you are connected via WiFi to the Base Unit. How to setup Open an internet browser and browse to http://192.168.2.1 The ClickShare Configurator starts up. Image 4–26 Configurator startup R5900103 /00 C-10, C-5...
  • Page 52 C-10, C-5 Installation To change the language, click on the drop down box of the current indicated language and select the desired language. Image 4–27 Configurator, language selection Click Continue to start. A registration message is displayed. Click Next to continue. The Configurator Login page is displayed.
  • Page 53 C-10, C-5 Installation Password: admin A welcome page to the ClickShare Configuration Wizard opens. Click Start configuration. Follow the instructions as given on the different pages. Click Next to continue to the next page and Back to return to the previous page. Fill out: Personali- •...
  • Page 54 C-10, C-5 Installation R5900103 /00 C-10, C-5...

  • Page 55: Preparing The Buttons

    Preparing the Buttons Pairing ............................56 ClickShare Extension Pack ......................57 ClickShare Extension Pack installer ....................57 ClickShare Windows Certified driver ....................58 ClickShare Desktop app........................58 R5900103 /00 C-10, C-5...

  • Page 56: Pairing

    Preparing the Buttons 5.1 Pairing Pairing of the Buttons with the Base Unit To be able to use a Button it should be assigned to the Base Unit you are using. This process is called pairing. All Buttons will need to be updated and paired before use. In case you buy additional Buttons or when a Button should be assigned to another Base Unit, the Button needs to be paired (again).

  • Page 57: Clickshare Extension Pack

    In this setup, a user or an IT admin can install the ClickShare Extension pack using the Windows command prompt. Following is an example of a silent installation (version numbers are only given as example, always check Barco’s web for the latest version): Launcher only install:...

  • Page 58: Clickshare Windows Certified Driver

    Preparing the Buttons msiexec. exe ClickShare-Extension-Pack-01.00.02.0003. msi ACCEPT_EULA=YES INSTALLFOLDER=C:\ LAUNCH_APP=YES /qn Extended desktop only install : msiexec. exe ClickShare-Extension-Pack-01.00.02.0003. msi ACCEPT_EULA=YES ADDLOCAL=ExtendedDesktopDriverFeature INSTALLFOLDER=C:\ LAUNCH_APP=YES /qn Full install (laucher + extended desktop): msiexec. exe ClickShare-Extension-Pack-01.00.02.0003. msi ACCEPT_EULA=YES ADDLOCAL=ALL INSTALLFOLDER=C:\ LAUNCH_APP=YES /qn The computer will reboot.
  • Page 59 Preparing the Buttons Installation When the ClickShare desktop app is not pre-deployed in your IT environment, you can download and install the software without administrator rights from www.clickshare.app R5900103 /00 C-10, C-5...
  • Page 60 Preparing the Buttons R5900103 /00 C-10, C-5...

  • Page 61: 10, C-5 Configurator

    C-10, C-5 Configurator Accessing the Configurator ......................63 ClickShare Configuration Wizard ....................66 On-Screen ID information......................69 Personalisation, Wallpaper ......................71 Personalisation, Personalized wallpaper ..................72 Manage configuration files......................74 Display & Audio setup ........................75 Peripherals ..........................76 Wi-Fi settings ..........................76 6.10 Wi-Fi settings, Access Point settings ....................77 6.11 Wi-Fi settings, Wireless Client .......................79 6.12 Wi-Fi settings, Wireless Client, EAP-TLS..................80 6.13 Wi-Fi settings, Wireless Client, EAP-TTLS..................82...
  • Page 62 C-10, C-5 Configurator About configuration The configuration of your device can be done in • XMS cloud • the local configurator The configurator in XMS cloud will (in time) more elaborated than the local configurator. Therefore it preferred to configure your devices via XMS cloud. For more info see XMS documentation. The next topics are describing the local configurator.

  • Page 63: Accessing The Configurator

    C-10, C-5 Configurator 6.1 Accessing the Configurator Getting access to the Configurator There are three ways to access the Configurator: • Via the LAN • Direct Ethernet connection between PC and Base Unit. • Via the Base Unit's wireless network When accessing the configurator for the first time, the ClickShare Configuration Wizard starts automatically.
  • Page 64 C-10, C-5 Configurator Image 6–2 Configurator lanuguages The following languages are possible: • Arabic • Simplified Chinese • Traditional Chinese • Danish • Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Norwegian •...
  • Page 65 C-10, C-5 Configurator Image 6–3 Start screen The language of the configurator can be changed on any page in the interface. The screen is split up in 2 panes. Left pane with the selection buttons and a right pane to configure the selected function.

  • Page 66: Clickshare Configuration Wizard

    C-10, C-5 Configurator To access the Configurator via the Base Unit wireless network On your laptop, connect to the Base Unit wireless network. The default SSID and password to connect to the Base Unit are respectively 'ClickShare-<serial base number>' and 'clickshare'. On your laptop, open a browser.
  • Page 67 C-10, C-5 Configurator Image 6–4 Configuration wizard To start the wizard, click on Start Configuration. R5900103 /00 C-10, C-5...
  • Page 68 C-10, C-5 Configurator Image 6–5 Configuration wizard, Personalisation Fill out the necessary field and click Next to continue. To return to the previous step, click on Back. For more information about a specific topic, see one of the following topics. The ClickShare Configuration Wizard can be started at any time to change the configuration just by clicking on ClickShare Configuration Wizard at the left bottom of each screen.

  • Page 69: On-Screen Id Information

    C-10, C-5 Configurator Image 6–6 Configuration Wizard start 6.3 On-Screen ID information About device identification The following items can be set: • On-Screen language. Independent from the Configurator language. • Meeting room name • Location of the meeting room • Welcome message to be displayed in the meeting room •...
  • Page 70 C-10, C-5 Configurator Image 6–7 On-Screen ID On Screen language selection Log in to the Configurator. Click Personalisation → On-screen ID. Select the language of the on-screen text. Click on the drop down box next to Language for on-screen text and select the desired language.

  • Page 71: Personalisation, Wallpaper

    The Wallpaper selection pane is shown. The current selected wallpaper is shown with a red border. Select one of the available wallpapers and click on Save Changes. Note: By default two general Barco wallpapers are available. They are automatically resized to fit the aspect ratio of the screen.

  • Page 72: Personalisation, Personalized Wallpaper

    C-10, C-5 Configurator Image 6–9 Download wallpaper The wallpaper is downloaded to your PC. Enable - disable Wallpaper Within the Wallpaper pane, check the check box next to Show the wallpaper when no one is sharing their screen. Checked: wallpaper will be displayed when no one is sharing content. Not checked: no wallpaper will be displayed when no one is sharing content.
  • Page 73 C-10, C-5 Configurator Browse for the desired image, click Open to load the image. The content of the file is checked and when valid (format and size), the file is uploaded. The new wallpaper gets a red border. Click on Save changes to apply the personalized wallpaper The message Successfully applied changes is displayed on top of the page.

  • Page 74: Manage Configuration Files

    C-10, C-5 Configurator 6.6 Manage configuration files About Manage configuration files A full backup can be downloaded but cannot be used to duplicate configuration settings to other Base Units. Therefore, it is possible to download a Portable version. This portable version can be uploaded via the upload configuration button on other Base Units (same type).

  • Page 75: Display & Audio Setup

    C-10, C-5 Configurator When uploading a config file, the history of software updates and paired Buttons is lost. Paired Buttons will however remain functional if the Base Unit has not changed from SSID or wireless password. 6.7 Display & Audio setup Resolution The output resolution to the display is set on Auto.

  • Page 76: Peripherals

    C-10, C-5 Configurator 6.8 Peripherals Overview Information about the speaker is given in the Peripherals pane. How to get Log in to the Configurator. Click Display & Audio → Peripherals. Information about the speaker is given. Image 6–15 6.9 Wi-Fi settings WARNING: It is not allowed to operate the Base Unit outside its intended geographical region.

  • Page 77: Wi-Fi Settings, Access Point Settings

    C-10, C-5 Configurator Image 6–16 Wi-Fi settings Select the operational mode by clicking on the drop down and selecting the desired option. The following options are possible. • Access point • Wireless client • To change the Access Point settings, select Access Point. For more detailed information, see “Wi-Fi settings, Access Point settings”, page 77 To change the Wireless Client Settings, select Wireless Client.
  • Page 78 C-10, C-5 Configurator Image 6–17 Wi-Fi settings, access point settings Enter a public name (SSID) for the wireless network. The default SSID is ClickShare-<serial number Base Unit>. If you want to broadcast this SSID, check the checkbox before Enable SSID broadcast. About frequency band &...

  • Page 79: Wi-Fi Settings, Wireless Client

    C-10, C-5 Configurator The 5 GHz channels do not overlap with each other and are less used by non-Wi-Fi devices than the 2.4 GHz channels. Moreover, 5 GHz signals are more rapidly damped than 2.4 GHz signals. Therefore, the use of a 5 GHz channel is recommended.

  • Page 80: Wi-Fi Settings, Wireless Client, Eap-Tls

    C-10, C-5 Configurator For Wireless Conferencing, a direct connection between the Button and the Base Unit is advised. How to activate Wireless Client Log in to the Configurator. Click Wi-Fi & Network → Wi-Fi Settings. Click Edit settings. Click on the drop down box next to Operational Mode and select Wireless Client. Image 6–19 Wi-Fi settings, Wireless Client 6.12 Wi-Fi settings, Wireless Client, EAP-TLS About EAP-TLS...
  • Page 81 C-10, C-5 Configurator Image 6–20 Wi-Fi Settings, Wireless Client, EAP-TLS Fill out a Corporate SSID. The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out the Domain and Identity. Select the certification method. Click on the drop down box and select the desired method. •...

  • Page 82: Wi-Fi Settings, Wireless Client, Eap-Ttls

    C-10, C-5 Configurator File should at least contain the root CA certificate for your domain. Save Changes Using SCEP The Simple Certificate Enrolment Protocol (SCEP) is a protocol which enables issuing and revoking of certificates in a scalable way. SCEP support is included to allow a quicker and smoother integration of the ClickShare Base Unit and Buttons into the corporate network.

  • Page 83: Wi-Fi Settings, Wireless Client, Peap

    C-10, C-5 Configurator Image 6–22 Wi-Fi Settings, Wireless Client, EAP-TTLS 6.14 Wi-Fi settings, Wireless Client, PEAP About PEAP PEAP (Protected Extensible Authentication Protocol) is an EAP implementation co-developed by Cisco Systems, Microsoft and RSA Security. It sets up a secure TLS tunnel using the servers CA certificate after which actual user authentication takes place within the tunnel.

  • Page 84: Wi-Fi Settings, Wireless Client, Wpa2-Psk

    C-10, C-5 Configurator Image 6–23 Wi-Fi Settings, Wireless Client, PEAP Fill out a Corporate SSID. The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out the Domain and Identity. Enter a Password. Upload CA certificate. Click on Choose file and browse to the desired file. The following formats are allowed: •...

  • Page 85: Lan Settings

    C-10, C-5 Configurator Image 6–24 Wi-Fi Settings, Wireless Client, WPA-PSK Fill out a Corporate SSID. The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out Passphrase. The key used in WPA2-PSK to authenticate onto the wireless infrastructure. This can be a string of 64 hexadecimal digits or a passphrase of 8 to 63 printable ASCII characters.
  • Page 86 C-10, C-5 Configurator Image 6–25 LAN settings Click in the input field next to Hostname and enter a host name for the Base Unit. The default host name is ClickShare-<serial number Base Unit>. To select the method, click on the drop down box next to Method and select the Automatic (DHCP) or Manual.

  • Page 87: Services, Mobile Devices

    Base Unit. Then AirPlay must be activated on your device. For more information about activating AirPlay, consult the user guide of your device. The supported versions of AirPlay can be found on Barco’s website, www.barco.com\clickshare. The support of non-released version of these protocols cannot be guaranteed by Barco.
  • Page 88 Base Unit. Miracast must be activated on your device. For more information about activating Miracast, consult the user guide of your device. The supported versions of Miracast can be found on Barco’s website, www.barco.com\clickshare. The support of non-released version of these protocols cannot be guaranteed by Barco.

  • Page 89: Service, Clickshare Api, Remote Control Via Api

    C-10, C-5 Configurator Passcode applies to all BYOD screen sharing except Google Cast. 6.18 Service, ClickShare API, remote control via About API settings The API can be enabled or disabled, that means that the access to the unit from an external device can be allowed or can be blocked.

  • Page 90: Security, Security Level

    When using the default Engine ID, make sure the check box before Use default Engine ID is checked. The default engine ID is a combination of the Barco Enterprise Number with the MAC-address (eth0). Fill out the SNMP Manager address.
  • Page 91 C-10, C-5 Configurator • ClickShare Configurator (WebUI) access via HTTPS with login management, • no wireless ClickShare Configurator (WebUI) access, • SSID of Wi-Fi network is hidden. Level 2 : this level offers a higher degree of security, fit for organizations that are more sensitive to security matters.

  • Page 92: Security, Passwords

    C-10, C-5 Configurator 6.21 Security, passwords About passwords To access the ClickShare Configurator a user name and password is needed. That password can be changed at any time to protect the ClickShare Configuration settings. Changing the ClickShare Configurator password Log in to the Configurator. Click Security →...

  • Page 93: Date & Time Setup, Manually

    C-10, C-5 Configurator Click Support → Base Unit Status. Image 6–32 To restart the Base Unit, click on Restart Base Unit. A ClickShare system reboot message with progress bar is displayed while rebooting takes place. When the reboot is finished, a re-login is necessary. 6.23 Date &...
  • Page 94 C-10, C-5 Configurator Image 6–33 Manual time & date update The current time is indicated next to Current time. Select your time zone. Click on the drop down box next to Time zone and select the corresponding time zone. Check the radio button in front of Set time and date manually. To change the date, click in the input field next to Date.

  • Page 95: Date & Time Setup, Time Server

    C-10, C-5 Configurator Click Save changes to apply. 6.24 Date & Time setup, time server About using NTP server The clock is continuously synchronized with an external time server and the deviation is in the order of milliseconds. Extra time servers can be added. As long as there is no synchronization with a time server the status is indicated as disabled.

  • Page 96: Buttons

    C-10, C-5 Configurator Eco mode When the Base Unit enters ECO standby mode, it will disable the HDMI output signal. The Base Unit's LEDs will be breathing white to indicate the ECO standby mode. Power consumption in Eco standby: 2.6W The Base Unit will wake up with one of the following actions: •...

  • Page 97: Buttons, External Access Point, Mode Eap-Tls

    C-10, C-5 Configurator All Buttons used with the Base Unit are indicated in the Buttons List. The list contains the serial number, MAC address, article code and the firmware version, the number of connections and last connection date and time. It is possible to update the software of the Buttons over Wi-Fi.
  • Page 98 C-10, C-5 Configurator Image 6–39 Buttons, External access point, mode EAP-TLS The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out the Domain and Identity. Select the certification method. Click on the drop down box and select the desired method. •...

  • Page 99: Buttons, External Access Point, Mode Eap-Ttls

    C-10, C-5 Configurator ClickShare Base Unit and Buttons into the corporate network. Since most companies are using Microsoft Windows Server and its active directory (AD) to manage users and devices our SCEP implementation is specifically targeted at the Network Device Enrolment Service (NDES) which is part of Windows Server 2008 R2 and Windows Server 2012.

  • Page 100: Buttons, External Access Point, Mode Peap

    C-10, C-5 Configurator Fill out the Domain and Identity. Enter a Password. Upload CA certificate. Click on Choose file and browse to the desired file. The following formats are allowed: • .pem • .cer • .crt • .pb7 (Base64 encoded DER) File should at least contain the root CA certificate for your domain.

  • Page 101: Buttons, External Access Point, Mode Wpa2-Psk

    C-10, C-5 Configurator 6.30 Buttons, External access point, mode WPA2- How to fill out the settings Fill out a Corporate SSID. Image 6–43 Buttons, External access point, mode WPA2-PSK The SSID of your corporate wireless infrastructure to which the ClickShare Buttons will connect. Fill out Passphrase.

  • Page 102: Xms Cloud Integration

    C-10, C-5 Configurator Image 6–44 Save annotations Check or uncheck the check box in front of Allow saving annotations to connected clients and USB sticks. Checked: annotations on the blackboard can be saved. Unchecked: no annotations on the blackboard can be saved. 6.32 XMS Cloud Integration Overview When your device is not registered and connected to the cloud service, the following message will be...

  • Page 103: Firmware Update

    SmartCare, a service package that provides your company with budget predictability, swift hardware replacement and expert support from both Barco and our partners for up to 5 years. When SmartCare is activated, in the SmartCare pane the message SmartCare active, valid until... is displayed.

  • Page 104: Support & Updates, Troubleshoot, Log Settings

    A browser window opens. Browse to the file with the new firmware and click Open to start the upload. Note: This should be an .enc file. You might have to unzip the file downloaded from Barco's website. Note: Updating the software to the Base Unit takes several minutes. Progress can be followed on the meeting room display.

  • Page 105: Troubleshooting, Erase All Settings

    C-10, C-5 Configurator Image 6–47 Troubleshoot, logging To create a debug log, check the check box next to Enable debug logging. Reproduce the issue you want to report. To download the current log file, click on Download logs. To clear the current log file, click Clear logs. 6.35 Troubleshooting, Erase all settings About erasing all settings When erasing all settings, the device settings are reverted to defaults.

  • Page 106: Reset To Factory Defaults

    C-10, C-5 Configurator Image 6–48 Troubleshoot, logging 6.36 Reset to factory defaults About the reset When applying a reset to factory defaults, the device settings are reverted to the factory defaults. Additionally, the Base Unit will be removed from the organization account in XMS cloud and the first time setup procedure will be initiated, as if the device came out of the box.
  • Page 107 C-10, C-5 Configurator Image 6–49 Factory reset Click Reset to factory defaults. The following message is displayed: “This action will remove all settings of the Base Unit and replace them with the default settings. Are you sure you want to continue?” If you want to continue, click Yes, remove all settings otherwise click No, I changed my mind.
  • Page 108 C-10, C-5 Configurator R5900103 /00 C-10, C-5...

  • Page 109: Firmware Updates

    Firmware updates R5900103 /00 C-10, C-5...

  • Page 110: Updating The C-10, C-5 Firmware

    USB stick To update the Base Unit software by copying the software on a USB stick Download the latest version of the firmware from Barco's website, www.barco.com/clickshare. Click on Support and select the update firmware button of your device type.

  • Page 111: Troubleshooting

    Troubleshooting R5900103 /00 C-10, C-5...

  • Page 112: Troubleshooting List

    Troubleshooting 8.1 Troubleshooting list Problem solving Problem Cause Solution Quality of the image on the The quality or length of the cable • Replace the cable. meeting room display is not between the Base Unit and the • Use another cable. satisfactory display or the connection between these two.
  • Page 113 Troubleshooting Problem Cause Solution Low video performance Laptop performance • Lower the screen resolution of the laptop. • Disable the hardware acceleration for video. • Use only a part of the display to show the video. • Right click ClickShare icon in system tray and click on Capture mode to toggle the current setting..
  • Page 114 Locate the problem you are experiencing in the table below and apply the solution. Barco knowledge base and YouTube videos Go to the product page on Barco’s website and select in the right column Support. You will get access to Barco’s...

  • Page 115: Index

    Index ClickShare API 89 Password 92 API documentation 89 Configuration API password 92 Wizard 66 API settings 89 Configuration files 74 Audio setup 75 Configurator 62 Access 63 Configurator password 92 Connecting Base Unit Base Unit Display 42 About 32 Ethernet 43 Display LAN 43...
  • Page 116 Index Button 103 Personalized wallpaper 72 First setup Wallpaper Base Unit 45 Personalized 72 Full backup 74 Personalisation Wallpaper 71 Portable version 74 Prepare Button 55 Getting started 35 Registration Installation 37 XMS Cloud 46 Base Unit Methods 38 Ceiling mounting Base Unit 38 Network connected setup 41 Safety...
  • Page 117 Index Windows Certified driver 58 XMS Cloud 102 R5900103 /00 C-10, C-5...
  • Page 118 Index R5900103 /00 C-10, C-5...
  • Page 120 R5900103 /00 | 2020-05-27 www.barco.com...

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Table of Contents