Troubleshooting - Sony DHC-MD373 Operating Instructions Manual

Troubleshooting

If you have any problem using this system, use the
following checklist.
First, check that the mains lead is connected
firmly and that the speakers are connected
correctly and firmly.
Should any problem persist, consult your nearest
Sony dealer.
General
There is no sound.
• Turn VOLUME clockwise.
• Make sure the headphones are not connected.
• Check the speaker connections (see page 4).
Sound comes from one channel, or
unbalanced left and right volume.
• Connect the speaker cords properly (see page
4).
• Place the speakers as symmetrically as
possible.
• Connect only one of the supplied speakers to
each set of speaker terminals.
• Connect the supplied speakers.
There is severe hum or noise.
• Move the system away from the source of
noise.
• Connect the system to a different mains
outlet.
• Install a noise filter (commercially available)
to the mains line.
"0:00" (for the European model) or
"12:00 AM" (for other models) flashes in
the display.
• Set the clock again (see page 6).
The timer cannot be set.
• Set the clock again (see page 6).
The timer does not function.
• Press CLOCK/TIMER SELECT to set the
timer and light up "DAILY" or "REC" in the
display (see pages 49 and 51).
• Check the set contents and set the correct time
(see pages 48 – 51).
• Connect the system cable adapter to the
optional TC-TX373 tape deck properly (see
page 52).
• Refer to the operating instructions included
with the connected component, and set the
timer to the same time as the system's timer.
56
The remote does not function.
• Remove the obstacle.
• Move the remote closer to the system.
• Point the remote at the system's sensor.
• Replace the batteries (R6/size AA).
• Locate the system away from the fluorescent
light.
"PROTECT" and "PUSH POWER" appear
alternately.
• Press ?/1 (power) to turn off the system.
Turn on the system again after a while.
CD Player
The CD tray does not close.
• Place the CD correctly in the centre of the
tray.
• Always close the tray by pressing CD Z.
Trying to press the tray closed with your
fingers may cause problems with the CD
player.
The CD does not eject.
• Consult your nearest Sony dealer.
Play does not start.
• Open the CD tray and check whether a CD is
loaded.
• Wipe the CD clean (see page 54).
• Replace the CD.
• Place the CD correctly in the centre of the
tray.
• Place the CD in the tray with the label side
up.
• Remove the CD and wipe away the moisture
on the CD, then leave the system turned on
for a few hours until the moisture evaporates.
• Press CD HS to start play.
The sound skips.
• Wipe the CD clean (see page 54).
• Replace the CD.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the
system, or placing them on separate stands.
When you listen to a track with bass sounds at
high volume, the speaker vibration may cause
the sound to skip.