Additional Information; Troubleshooting - Sony Giga Juke NAS-50HDE Operating Instructions Manual

Additional Information

Troubleshooting

If a problem occurs while operating the
unit, follow the steps described below
before consulting the nearest Sony
dealer. If an error message appears, it is
recommended that you make a note of its
contents for reference.
1
Check to see if the problem is listed in this
"Troubleshooting" section.
2
Check the customer support site of Sony
Europe at http://support.sony-europe.com/
(for the customers in Europe only).
You will find the latest support information
and a FAQ at this web site.
3
If after steps 1 and 2 you still cannot solve
the problem, consult your nearest Sony
dealer.
If the problem persists after doing all of the
above, consult your nearest Sony dealer.
Power
The unit does not turn on.
 C onnect the power cord to the wall outlet
firmly.
 D isconnect the power cord from the wall
outlet. After about a minute, reconnect
the power cord and press the 
(power) button to turn on the unit.
The messages "Starting up", "Please
wait.", "Turning-off after setting is
applied." appear in the display and the
unit automatically turns off.
 Th is is not a problem. After the power
cord is connected, the unit automatically
makes the initial settings and enters
standby mode.
The unit turns on when you press the
 (power) button.
100
GB
It takes a while for the unit to turn
off while the messages above are
displayed.
 I f the unit's HDD has a large amount of
recorded data, it will take a while before
the unit turns off.
It takes a while for the unit to turn on
as the messages "Starting up" and
"Please wait." are displayed.
 I f you use the unit in an environment
without a broadband router, it takes
about 30 seconds for the unit to obtain an
IP address and then to turn on.
 Th e IP address set for the unit is already
being used by another device.
Set a different IP address.
The unit does not turn off.
 Th e  (power) button may not
respond while the unit is making the
initial settings or is still starting up.
 Th e On/Standby indicator lights up green
and the illumination panel flashes slowly
while the unit is analyzing the recorded
materials. If you want to cancel the
analysis and turn off the unit, press the 
button.
Display
The display on the screen is distorted.
 Th e unit is being subjected to shocks
or vibrations. Place the unit at a stable
location.
 O n rare occasions, characteristics of
the HDD may cause some distortion
in the display; this, however, is not a
malfunction.