Contents For your safety............8 About this guide ..........13 Safety warnings used in this guide ......... 13 Related documentation........... 14 Publication record............14 Getting started ............. 15 About your digital radio........... 16 About the radio controls..........17 Understanding the radio display ........20 Understanding the radio indicators.........
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Limiting call time............. 51 Checking recent calls ............. 52 Repeater talkaround............53 Making P25 trunk calls .........54 About P25 trunk operation..........55 Checking that the system is available ......55 Making a talkgroup call........... 57 Receiving a talkgroup call ..........58 Making an individual call ..........
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14 Troubleshooting ..........92 About troubleshooting............. 93 System error message ........... 93 When your radio won’t turn on........93 Identifying the radio’s audible tones ....... 94 Viewing radio information ..........94 Running diagnostics tests..........95 Removing the microphone..........97 General care..............98 15 Compliance radio operation .......
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Tait Limited. The word TAIT and the TAIT logo are trademarks of Tait Limited. All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers.
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Please be environmentally responsible and dispose through the original supplier, or contact Tait Limited. Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union.
For your safety Before using your radio, please read the following important safety and compliance information. Radio frequency exposure information For your own safety and to ensure you comply with radio frequency (RF) exposure guidelines, please read the following information before using this radio. Using this radio You should use this radio only for work-related purposes (it is not authorised for any other use) and if...
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1 m between people and the antenna. This is the minimum safe distance. Use the radio only with Tait-approved antennas ■ and attachments, and make only authorised modi- fications to the antenna otherwise you could dam- age the radio and violate compliance regulations.
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vehicular electronic systems such as fuel injec- ■ tion, anti-skid brakes, and cruise control medical devices such as hearing aids and pace- ■ makers medical equipment in hospitals or health care ■ facilities. Switch off the radio before boarding an aircraft. In aircraft use only agency-approved radios.
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The radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.
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High radio surface temperatures Caution The bottom surface of the radio and the heatsink fins can become hot during prolonged operation. Do not touch these parts of the radio. For your safety...
About this guide This user’s guide provides information about TM9480 mobile radios. The radio behaviour described in this guide applies to radios with firmware version 1.02.02. To check the radio’s firmware version, see "Viewing radio information" on page 94. If your radio does not operate as you expect, contact your radio provider for assistance.
Related documentation The following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com): Safety and Compliance Information—supplied ■ with each radio. (The same information is included in this user’s guide.) Installation Guide—covers installing TM9480...
Getting started This section gives an overview of your radio, describes the radio’s controls and indicators, and explains how the radio menus are organised. This section covers: About your digital radio ■ About the radio controls ■ Understanding the radio display ■...
About your digital radio Your digital radio has two distinct operating modes: In MPT mode, you can make: analog trunk calls ■ In Conventional/P25 mode, you can make: analog FM conventional calls ■ digital P25 trunk calls ■ digital P25 conventional calls ■...
About the radio controls The radio controls are the PTT key, volume control, on / off key, scroll keys, selection keys and function keys. Some keys have functions assigned to both short and long key presses: a short key press is less than one second, and ■...
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About the keypad microphone Your radio may have a keypad microphone installed. The keypad microphone has a PTT key as well as alphanumeric keys, two scroll keys, and left and right selection keys. The PTT key, the scroll keys and the selection keys all work in the same way as those on the radio control head (see "About the radio...
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About the hand-held control head (HHCH) Your radio may have a hand-held control head installed, to enable you to operate the radio at a distance from the radio body. The keys and controls work in the same way as those on the standard control head, with the exception of the volume up and down keys.
Understanding the radio display The messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed. Radio display icons These are some of the icons you may see on your radio display: Icon Meaning...
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Icon Meaning Conventional/P25 mode Simplex mode (direct communication between radios on the same transmit and receive channel). Repeater talk around (office rack radio only). Your radio is scanning a group of channels or talkgroups for activity Your radio is scanning a group of channels or talkgroups for activity, and the currently selected channel or talkgroup is a member of the scan group.
Understanding the radio indicators The status LED indicators and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio. The most common way the indicators work is described in the following sections. The way these indicators behave may be affected by the way your radio is programmed.
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Audible tones The radio uses audible tones to alert you to its status: Radio controls and keypress tones—the tones ■ and beeps you hear when you press your radio’s keys or use the controls. Incoming call tone—when the radio is receiving ■...
Using function keys to access frequently used features The function keys provide access to some of the features you use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.
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Viewing the function key settings Use the Main menu to check the features assigned to your radio’s function keys: 1 Press Menu and select Radio settings > Radio info > Key settings. 2 In the Key Settings menu, scroll through the list of function keys.
Navigating the radio menus Your radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed. To access the Main menu, press the right selection key whenever Menu appears above it. Channel 12 Ad.
Menu maps This section shows the menus and submenus programmed for the standard radio. For additional menus of the compliance radio, see "Compliance radio operation" on page MPT Mode Conventional/P25 Mode Send Phone call Status Call alert Text message Radio Settings Radio Settings Functions Functions...
Primary functions This section describes the primary functions of your radio, common to both MPT and conventional/P25 modes. This section covers: Turning the radio on and off ■ Adjusting the speaker volume ■ Operating the horn speaker ■ Using the Hush button ■...
Turning the radio on and off Long-press the on/off key to turn the radio either on or off. volume control on/off Standard control head Hand-held control head When the radio is first turned on, the red, green, and orange LEDs flash briefly, and the radio gives two short beeps.
Operating the horn speaker If a horn speaker is fitted, you can hear incoming radio transmissions and radio alert tones when you are outside the vehicle. You may also be able to change the relative difference in volume between the internal speaker and external PA speaker.
To change the relative difference in volume between the cabin speaker and horn speaker: 1 Press Menu and then select Radio settings > Functions > External PA > PA Volume. Functions PA Speaker PA Volume Back Select 2 Use the scroll keys to adjust the difference in volume between the cabin speaker and horn speaker: PA Volume...
1 Press Menu and select Radio settings > Alert settings > Indicator level. Alert settings Indicator level Keypress tones Back Select (Depending on how your radio is programmed, you may be able to press a function key to change the level of indicators.) 2 Scroll to High (or Low) and press Select.
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1 Press Menu and select Radio settings > Display settings > Backlighting. Display settings Backlighting Contrast adjust Back Select (Depending on how your radio is programmed, you may be able to press a function key to toggle backlighting on and off.) 2 Scroll to either On or Off and press Select.
Locking and unlocking the keypad The keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed. If you receive a call while the keypad is locked, press any key to answer.
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Press Menu and select Change mode. Select ■ Yes to confirm your selection, and your radio now shows the default display for either MPT or Con- ventional/P25 mode. The following examples show typical default displays for MPT and Conventional/P25 modes. MPT mode 7300233 MPT trunk...
Selecting a channel Using the Main menu 1 Press Menu and select Channels. 2 Scroll to the channel you want and press Select. Using the keypad 1 Dial the number associated with the channel using the alphanumeric keypad. To delete a digit that you have dialed incorrectly, press Clear.
Using the address book Your radio provides a standard address book (with pre-programmed entries) and a personal address book which allows you to maintain your own entries. The address book only shows entries that are relevant to your radio’s current mode of operation (MPT or Conventional/P25).
Opening the address book To open the address book: Press Ad. book. ■ 7300233 Ad. book Menu You can also press Menu and select Address book. When opening the address book for the first time after turning on the radio or changing the mode, you are asked to select the default address book: Address book Personal...
Navigating the address book In the standard address book, each entry may have been assigned to a role. Roles are used to categorise entries into logical groups. When opening the standard address book, you can view all entries or filter the entries by a particular role. The personal address book always lists all entries.
add an entry of the standard address book to ■ your personal address book If the number of an incoming or outgoing call occurs in both the standard and the personal address books, the radio will display the name defined in the personal address book. When adding an entry from the standard address book to the personal address, the role is added as well.
Maintaining personal address book entries The personal address books allows you to: create, edit and delete entries ■ add the last caller ■ copy entries from the standard address book ■ The personal address book can contain up to 100 entries.
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4 In MPT mode, enter the number to be dialled (see "Making calls in MPT mode" on page 45.) Number 203New entry Clear Options Press Options and select Save. 5 In Conventional/P25 mode, select the Entry type Entry type Individual call Channel Back Select...
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3 Enter or edit the name. Name 4/14 Jack New entry Clear Options Press Clear to correct any mistakes. Press Options and select Next. 4 In MPT mode, the number of the last call appears on the display (see "Making calls in MPT mode" on page 45.) Number...
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Copying a standard address book entry to the personal address book To copy a standard address book entry to the personal address book: 1 Press Ad. book. Standard All entries AIRDESK Back Options If the personal address book appears, press Back and switch to the standard address book.
Making calls in MPT mode In addition to using the address book, in MPT mode, you can dial a variety of calls. This section covers: Inter-fleet calls ■ Inter-agency calls ■ Telephone calls ■ Redialling calls (double PTT) ■ Making calls in MPT mode...
Inter-fleet calls The MPT trunk network uses a four-digit ANN dialing scheme for inter-fleet calls, consisting of the one-digit fleet number and the 3-digit unit number. To dial an inter-fleet call: 1 Dial the fleet number (e.g. 1 for Port Philip Bay) then the unit number.
Telephone calls The MPT network uses the prefix 0 for telephone calls. To dial a telephone call: 1 Dial 0 and then the telephone number. 0130013444 Clear Send 2 Press Send or press the PTT key. The call details appear on the screen. 3 Press Cancel to end the call.
Making P25 conventional calls This section explains how to make P25 conventional calls. This includes how to make and receive calls, and use your radio in different repeater areas. This section covers: Making calls ■ Receiving calls ■ Limiting call time ■...
Making calls To make a call: 1 Select the required channel (see "Selecting a channel" on page 36). 2 Lift the microphone off the microphone clip. 3 Hold the microphone about 2 inches (5 cm) from your mouth and press the PTT key to transmit. If the channel is busy, you may not be able to transmit.
3 Alternatively, scroll to the person you want to call and press Select. Individual call Car 2 Car 1 Cancel Select The message Call...? briefly appears on the display. Call...? Car 2 Cancel Menu 4 Press the PTT key to make the call. Making an emergency call For information about making emergency calls, see "Emergency calls"...
Identifying a caller (talking party ID) This feature is available for digital channels only. You can use talking party ID to identify the radio user calling you. (This feature is usually turned on when the radio is programmed.) talkgroup call: the name ■...
Checking recent calls This feature is available for digital channels only and applies to individual calls and call alert pages only. Your radio may be able to store a list of the last 20 calls. These calls may be calls that you have received, calls that you have made, or calls that you have missed.
Repeater talkaround Repeater talk-around is only available with office rack radios. You can bypass the radio repeater and communicate directly with another radio using the radio talkaround feature. You can do this when you are out of range of the repeater, or if the repeater is busy. While repeater talkaround is active, all calls are made on your current channel’s receive frequency.
Making P25 trunk calls In addition to using the address book, in P25 mode, you can dial a variety of trunk calls. This section covers: About P25 trunk operation ■ Checking that the system is available ■ Making a talkgroup call ■...
About P25 trunk operation Your radio can operate on a P25 trunk network as well as a conventional repeater-based system. On a conventional system, radio users compete for access to individual channels, and one channel can be overloaded with traffic while others are often unused. The trunk network allows several channels to be automatically shared by a number of radio users.
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Service is lost If access to the trunk network is lost, no longer appears, the bars in the RSSI icon disappear the display shows No P25 trunk. Talkgroup 1 No P25 trunk Ad. book Menu The radio sounds five beeps to indicate the loss of service, followed by a repeating double beep.
Making a talkgroup call Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see "Unconnected calls" on page A talkgroup is a collection of radios on a trunk network. Talkgroups appear in the channel list, and you can select a talkgroup like any other channel.
Receiving a talkgroup call To hear calls from other members of a talkgroup, your radio must have that talkgroup selected, or the talkgroup must be part of an active scan group. For information about selecting a talkgroup, see "Making a talkgroup call" on page 57, and for information about talkgroup scanning, see "Activating...
If you are accessing the address book for the first time after turning on the radio or changing the mode, you are asked to select the default address book (Personal or Standard). 4 Enter the number or select from the address book and press Call, or press the PTT key.
Making a phone call Caution In some situations, your call will not proceed. For an explanation of the radio behavior, see "Unconnected calls" on page To make a phone call on a trunk network: 1 Press Menu and select Phone call. Menu Phone call Dial radio call...
Unconnected calls If your call is not connected, the way your radio behaves is explained in the following table. Radio behavior Explanation The system is too busy to process your ■ System talkgroup or individual call. queued The system is now available to process ■...
Failsoft mode operation If your radio is unable to access the trunk network, it may be programmed to enter failsoft mode. Failsoft mode operates in one of two ways: ‘radio-based’ failsoft and ‘infrastructure’ failsoft. Radio-based failsoft When you lose access to the trunk network, longer appears, the bars in the RSSI icon disappear and the display shows No P25 trunk.
You may still be able to communicate with your dispatcher and other talkgroup members, depending on the type of system failure that has occurred, and how your radio is programmed. When the trunk network returns to normal operation, your radio is notified, and will attempt to register on the control channel it was previously using.
Scanning Scanning is only available in Conventional/P25 mode. This section covers: About scan groups ■ Activating scanning ■ Selecting a scan group to edit ■ Viewing group membership ■ Adding a channel to a group ■ Deleting a channel from a group ■...
About scan groups Your radio has several pre-programmed scan groups which allow you to monitor a group of channels or talkgroups. There a different types of scan groups, all with slightly different behaviour: Standard scan groups contain a list of P25 con- ■...
Activating scanning 1 Press Menu and select Radio settings > Functions > Scanning. Functions Scanning Scrambler Back Select Standard scan groups appear in the channel list, and you can select a standard scan group like any other channel. 2 Scroll to Activate and press Select. Scanning Deactivate Activate...
Selecting a scan group to edit 1 Press Menu and select Radio settings > Edit groups. Radio settings Edit groups Scanning Back Select 2 Scroll to the group you want to edit and press Select. Edit groups A: SCAN-PP1 1051 A: SCAN-PP2 1052 Back...
Icons and messages The following icons may appear when viewing group membership details, adding or deleting channels from a group, or changing a group’s transmit or priority channels. Icon Meaning This channel is used to transmit on when there has been no recent activity.
4 The information that may appear is explained in the example below. priority 1 channel transmit channel Group members A:DSE-PP1 A:DSE-PP2 zone Back Select channel name Adding a channel to a group 1 In the Radio settings menu, select Edit groups and select a scan group.
Changing a group’s transmit channel You can change the group’s transmit channel only if it has been pre-programmed. 1 In the Radio settings menu, select Edit groups and select a scan group. Press Select. 2 In the Edit Group menu, select Change Tx and press Select.
10 P25 services This section describes the messaging services available on P25 channels. This section covers: Messages ■ Status update ■ Status request ■ Call alert ■ P25 services...
Messages You can send short messages to another radio user. These messages are defined at programming time. If you are on a P25 trunk channel, you can send a message to any other radio on a trunk channel on the same network.
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6 Enter the number or select from the address book and press Send. The address book will only show applicable entries. A message showing the destination appears on the display. Sending message to 854322 Cancel The red LED glows briefly and a message will be displayed to advise you whether the message has been sent successfully or not.
Status update You can inform another radio user of your current status by sending them a status update, for example, ‘At scene’. If you are on a P25 trunk channel, you can send your status to any other radio on a trunk channel on the same network.
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If you are accessing the address book for the first time after turning on the radio or changing the mode, you are asked to select the default address book (Personal or Standard). 6 Enter the number or select from the address book and press Send.
Status request This feature is only available on P25 conventional channels. You can find out what another radio user is currently doing by asking their radio to send you a status update. You can request the status from a known radio ID or any radio ID-type entry in the address book.
The red LED glows briefly. If the request was successful, a message showing the status appears on the display. ’ Status rx 17 Arrived at job Car 2 Cancel If an acknowledgement is not received from the recipient’s radio, you will have the option of either cancelling or resending the status request.
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The address book will only show applicable entries. A message appears on the display. Sending page to Richard Cancel The red LED glows briefly and a message will be displayed to advise you whether the call alert has been sent successfully or not. If an acknowledgement is not received from the recipient’s radio, you will have the option of either cancelling or resending the call alert page.
11 GPS location services This section explains how to use the GPS location services available on your radio. You can view your own GPS location information such as position, true course, speed, and coordinated universal time. In Conventional/P25 mode, your radio can also receive and log GPS information of other radios.
Displaying your own GPS information 1 Press function key 3. You can also press Menu and select Location Svs > GPS Info. GPS information is now shown on the display, if it is available. Your radio may programmed to show any of these screens, in any order.
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tracking 23:36:20 AEST: Local time 24 hour clock ■ 17/07/14 Exit tracking The radio’s altitude in metres Altitude: ■ above or below mean sea level Exit MGA: Map Grid of Australia ■ MGA: tracking coordinate system Zone: Zone: UTM zone number ■...
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stored [no fix]: the GPS receiver is having trouble ■ connecting to satellites and the radio is displaying stored information that may not be current. lost cnx [no cnx]: the radio has lost serial com- ■ munications with the GPS receiver. 82 GPS location services...
Displaying GPS information of other radios In Conventional/P25 mode, your radio can display the GPS information of up to five other selected radios as well as the last received caller. GPS information of other radios will only be updated while you are on a P25 conventional channel.
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GPS Log Alternating between radio ID, valid ■ address book label and role 3310001 Time since the last GPS ■ 0h 01m 10 s Age: information was receiced Back Alternating between title, radio ID, ■ address book label and role Relative Pos.
Adding a radio to the list of logged radios You can add up to five radios to the list of logged radios. The GPS information of the last received caller not in the list is also always stored. To add radios to the list of logged radios: 1 Press Menu and select Location Svs >...
12 Emergency calls In MPT mode you can use the emergency key to make an emergency call to 000. On a P25 trunk channel, the emergency call is made to the Emergency Services Telecommunications Authority (ETSA). On P25 conventional and analog conventional channels, the emergency key is without function and you need to press the PTT button and follow the DEPI Operational Procedures.
Making an emergency call in MPT mode or on a P25 trunk channel Warning You will not be able to make a voice call until the emergency initiation sequence has been completed. To initiate an emergency call: 1 Press and hold the emergency key. The radio beeps and Release key for emergency appears on the display.
13 Duress calls In MPT mode or on a P25 trunk channel, you can use the emergency key to make a duress call to your team leader. On P25 conventional and analog conventional channels, the emergency key is without function and you need to press the PTT button and follow the DEPI Operational Procedures.
Making a duress call in MPT mode or on a P25 trunk channel Warning You will not be able to make a voice call until the duress initiation sequence has been completed. To initiate a duress call: 1 Press and hold the emergency key. The radio beeps and Release key for emergency appears on the display.
Cancelling an accidental press of the emergency key A short press of the emergency key will not initiate an emergency call. If you have pressed and are holding the emergency key accidentally: Continue to hold the emergency key until you hear ■...
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The duress number can be set from: Address book: Select an entry by navigating ■ through the standard or the personal address book. Dialled number: Enter a number using the ■ current dialling scheme. For MPT calls, the radio will add the *9 priority prefix automaically, if not entered by the user.
14 Troubleshooting This section describes troubleshooting procedures, and basic maintenance. This section covers: About troubleshooting ■ System error message ■ When your radio won’t turn on ■ Identifying the radio’s audible tones ■ Viewing radio information ■ Running diagnostics tests ■...
About troubleshooting If you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary. System error message If your radio displays a system error message, take a note of the number (X:XXXXXXXX), and consult your radio provider.
Identifying the radio’s audible tones The radio’s audible tones can help you identify a potential problem: Audible tone Meaning One short, The radio has been made inoperable ■ high-pitched (‘stunned’ or ‘inhibited’) by your serv- beep ice provider. Two short The radio has started up correctly.
2 Scroll to the radio information you want to view and press Select. Checking the version of your radio using the PTT key (not with hand-held control head) Version information may be available on your radio using the PTT key. 1 Turn off the radio.
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Test Description GPS info Displays the antenna connection state (Connected or Not Connected), GPS fix status (valid or No Fix), number of satellites, horizontal d of precision (HDOP), time and date of last fix, and any number of NMEA errors since the radio was switched on. GPS NMEA Displays the last raw data received from a GPS data...
Test Description Tx power test Displays hardware-related information while the radio is transmitting. Information includes the final PA current (in mA), and estimated forward and reverse power levels (in W) along with an indication of (OK) or (!) Removing the microphone For information on installing or removing your radio from a vehicle, refer to the Installation Guide.
General care Your radio requires no regular maintenance other than ensuring that all the cables and connections are secure, and that no damage has occurred to the antenna or wiring. Notice To prevent permanent damage to the radio cover, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays or petroleum- based products.
15 Compliance radio operation Compliance radios used by Fisheries, Games, SIG, Forestry and Wildlife have a number of special features. This section covers: Covert operation ■ Quiet operation ■ Encryption ■ Scrambler ■ Reducing transmission power ■ Function key settings Compliance radios use the following function key settings: Emergency/duress...
Covert operation Compliance radios have a covert mode which allows you to turn off the radio’s internal speaker, the horn speaker, the LEDs and the backlighting of display and keypad. The cabin speaker remains on, but the horn speaker is muted. You can turn down the volume of the cabin speaker using the volume control on the control head.
Encryption The encryption feature is available for digital and dual-mode channels only. To make communications with other users completely private, your radio can encrypt outgoing calls, using a confidential encryption key. You can only hear an encrypted call if the key used to encrypt the incoming call matches the key used to encrypt your outgoing calls on that channel.
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To turn encryption on or off: Depending on how the channel is programmed, you are be presented with one of the following: Encryption (common setting for voice and data ■ encryption) Voice encryption ■ Data encryption ■ Voice encryption followed by ■...
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Receiving an encrypted call When you receive an encrypted call, your radio unmutes and you can hear clear speech, so long as the key used to encrypt the incoming call matches the key used to encrypt your outgoing calls. The name of the encryption key used to encrypt the incoming call briefly appears on the display, below the name of the caller.
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2 Scroll to the key you want and press Select. Set key Key 2 Key 1 Back Select The message Global key selected briefly appears in the display. The key will be changed for all channels for which key change is programmed. Changing the encryption keyset It may be possible for you to change the encryption data associated with the encryption keys loaded in...
Scrambler The scrambler feature is available for MPT and analog conventional channels only. To make communications with other users on MPT and analog conventional channels more private, your radio can scramble outgoing calls. While scramble is on, transmissions are unintelligible to any radio or equipment not correctly set to decipher the transmission.
Reducing transmission power To make detection of your radio more difficult, you can reduce the transmission power of your radio. When low power transmit is turned on, appears in the display and calls are made at low power rather than at the programmed power setting. Some channels may always transmit at low power.
16 Glossary APCO The Association of Public Safety Communications Officials. The APCO Project 25 standards committee (http://www.apcointl.org/) defined a digital radio standard. The standard is often referred to as ‘APCO’ or ‘P25’. channel In a conventional system, a channel is a pair of frequencies used to transmit and receive radio signals.
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Federal Communications Commission, an independent United States government agency that regulates interstate and international radio communications. Light Emitting Diode, a device that is able to emit light. mute A mute controls the circumstances under which a received signal is passed to the radio’s speaker.
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repeater A repeater is a relaying site, usually situated above a city or town. The repeater extends the range of radio communications by receiving and re- transmitting signals received from radios. Radio Frequency, the part of the electromagnetic spectrum that is suitable for radio transmissions.
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valid signal A valid signal is a signal that the radio responds to by unmuting the receiver. A signal may be valid, for example, when it is stronger than a minimum level or has special signaling that matches the signaling programmed for the receiving radio.