How To Get Help - Universal Laser Systems LaserKiosk Operation Manual

Appendix D - How To Get Help
Step 1:
Determine exactly what the problem is. Refer to the Troubleshooting Guide at the
end of this manual for a possible solution.
Step 2:
Try to recreate the problem and write down the circumstances in which the
problem occurred. Be prepared to describe all pertinent information about what is
happening. Have the serial number of the system available. The serial number
tag is located on the side of the machine, next to the parallel port connector.
Step 3:
Please contact us at:
Step 4:
If you would like to contact us via our Web-based email support system, using
your Internet web browser, log on to our website: www.ulsinc.com. Click on the
"Technical Support " link. Then click on the "Technical Support Request Form"
and follow the instructions.
Universal Laser Systems, Inc.
st
16008 North 81
Scottsdale, AZ 85260
Phone: 480-315-3600
Fax: 480-315-3601
M-F 8am – 5pm Arizona Time
Street