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Operational
The computer gives an error message
"Engraver Not Detected" or "Couldn't detect
air filter"
The computer gives an error message
"Unable to open com port" or "Cannot read
data from engraver"
The computer gives an error message "The
Lens offset has not been initialized"
The computer gives an error message "No
response from engraver".
The computer gives an error message
"Unable to detect Cylindrical (main) Filter"
The computer gives an error message "The
Pre-Filter pressure is very high. You may
need to clean the Pre-Filter"
The computer gives an error message "The
Cylindrical (main) filter's useful life is
nearing its end".
The computer gives an error message
"Sadly, the Cylindrical (main) filter's useful
life is at an end. Please install new filter".
The computer gives an error message "The
Cylindrical (main) Filter pressure is very
high. You may need to change the filter"
The computer gives an error message
"Insufficient blower pressure. The fan may
not be working".
Focus carriage looses X-axis position and
slams into the left or right side of the rail
during high speed raster engraving
When homing, the arm slams repeatedly for
a few seconds
When running the laser system, the laser
system will "freeze" and the operator will
have no control over the system. The only
way to restore the system is to power the
Laser Module OFF and then back ON. This
is a symptom of file corruption.
Laser Module not powered ON
•
Filter Module not engaged
•
Parallel port cable not connected or
•
not connected properly
Bad parallel port in computer system
•
Damaged port in CPU
•
Parallel port cable not connected or
•
not connected properly
System malfunction
•
Focus is incorrect
•
System malfunction
•
Cylindrical (main) Filter not installed or
•
installed improperly
Pre-Filter is saturated
•
Cylindrical (main) Filter is almost
•
saturated
Cylindrical (main) Filter is saturated
•
Cylindrical (main) Filter is saturated
•
Vacuum Motor is not connected or
•
malfunctioning.
Mechanical interference
•
Dirty laser system
•
CPU overheating
•
If the pattern is excessive:
X-axis problems
•
Bent Y-flag
•
Dirty or faulty home sensor(s)
•
Faulty flex cable
•
Faulty lower flex cable board
•
Bad printer cable
•
Faulty printer port in computer
•
Faulty internal ribbon cable
•
Damaged port in CPU
•
Turn on Laser Module
•
Engage by turning cylindrical handle
•
clockwise until it rests horizontally. If already
engaged, disengage by turning cylindrical
handle counterclockwise, wait 5 seconds,
and then re-engage by turning handle
clockwise until it rests horizontally.
Connect cable or reseat connection at
•
computer and/or laser system
Contact Technical Support
•
Contact Technical Support
•
Power everything OFF. Unplug system.
•
Connect cable or reseat connection at
computer and/or laser system
Contact Technical Support
•
Contact Technical Support
•
Contact Technical Support
•
Install or check to see if arrow is pointing
•
straight up.
Clean or replace Pre-Filter
•
Replace Cylindrical (main) filter
•
Replace Cylindrical (main) filter
•
Replace Cylindrical (main) filter
•
Power everything OFF.
•
Check if Vacuum motor is connected and/or
replace.
Check if focus carriage makes contact with
•
material or other objects
Clean all optics, rails, bearings and belts
•
Clean CPU filters, correct ambient
•
temperature to be within specifications
Contact Technical Support
•
Check and/or straighten
•
Contact Technical Support
•
Contact Technical Support
•
Contact Technical Support
•
Contact Technical Support
•
Contact Technical Support
•
Contact Technical Support
•
Contact Technical Support
•
Unplug system.
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