Avocent DSR Installer/User Manual

Avocent DSR Installer/User Manual

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DS R
DSR1161
Installer/User Guide
DSR2161
DSR4160

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Summary of Contents for Avocent DSR

  • Page 1 DS R DSR1161 Installer/User Guide DSR2161 DSR4160...
  • Page 2 DSR Installer/User Guide INSTRUCTIONS The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage”...
  • Page 3 Installer/User Guide Avocent, the Avocent logo and “The Power of Being There” are trademarks of Avocent Corporation. OSCAR is a registered trade- mark of Apex Inc. All other marks are trademarks or registered trademarks of their respective owners. © 2001 Avocent Corporation. All rights reserved.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Table Of Contents

    Contents Chapter 1 – Product Overview Features and Benefits ........3 Safety Precautions .
  • Page 7 C H A P T E R Product Overview Contents DSR Overview - Features ....3 Safety Precautions ..... . .4...
  • Page 9: Chapter 1 - Product Overview

    Chapter 1: Product Overview Chapter 1 – Product Overview Features and Benefits Avocent’s DSR combines analog and digital technology to provide flexible, centralized control of data center servers. This solution provides enterprise customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.
  • Page 10: Safety Precautions

    DSR Installer/User Guide PCs can be located anywhere a valid network connection exists. The DSR unit can be configured on a separate network from your data network, allowing access to your servers even if your applications network is down. DSView provides simple point and click access to any server When a user connects, the DSView application will display a listing of all computers and serial devices to which the user has permission to access.
  • Page 11 Chapter 1: Product Overview Rack Mount Safety Considerations Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit.
  • Page 13: C H A P T E R

    C H A P T E R Installation Contents Getting Started ......9 Installing the DSR Unit ....10 Installing the DSAuthentication Service .
  • Page 15: Chapter 2 - Installation

    Chapter 2: Installation Chapter 2 – Installation The DSR system requires that the DSView, DSAdmin and DSAuthentication Service software be installed prior to use. DSView is the application that allows a user to view and control a server attached to the DSR system. DSAdmin is used to configure and maintain the system.
  • Page 16: Installing The Dsr Unit

    DSR Installer/User Guide Verification of Ethernet/computer connections The front panel of the DSR features two LEDs describing the Ethernet con- nection. The top LED is the Link indicator. It will illuminate when a valid connection to the network is established and blink when there is activity on the port.
  • Page 17 Chapter 2: Installation A. To install the DSR hardware Remove the DSR unit from the packing material. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the Confi guration Port on the back panel of the DSR using the supplied null-modem cable.
  • Page 18 DSR Installer/User Guide confi guring your DSR for IP Address, Netmask and Default Gateway. Once this is completed, type a 0 to return to the Main menu. C. To adjust the mouse acceleration NOTE : We highly recommend that all Windows systems attached to the DSR use the default Windows PS/2 mouse driver.
  • Page 19: Installing The Dsauthentication Service

    Chapter 2: Installation Installing DSAuthentication Service The DSAuthentication Service manages the level of access users have to system servers as well as the topology and connections for the system. For each attached computer, the DSAuthentication Service also stores pertinent system information in a database for easy retrieval by system administrators. This database is for information only and is not involved in the permissioning function of the DSAuthentication Service.
  • Page 20: Installing Dsadmin

    DSR Installer/User Guide Installing DSAdmin DSAdmin is the administrative front end for the DSAuthentication Service. It controls user information and access levels. DSAdmin can be installed on the same machine as the DSAuthentication Service or a separate machine and connect to the DSAuthentication Server through the network. You will need to log-in as Administrator to proceed.
  • Page 21: Adding A Dsr To Your System

    Chapter 2: Installation If you are downloading the DSR software from Avocent Using your DSR User Documentation and Software Download Instructions sheet, download the DSR software from the Avocent website. Double-click on the downloaded executable. The installation will begin. Follow the on-screen instructions. During the installation, the Select Authentication Server Name window will appear.
  • Page 22: Configuring Host Pcs

    DSR Installer/User Guide Configuring Host PCs A computer attached through a DSRIQ cable to a DSR unit is called a Host PC. If you are attaching a Host PC, you can give it a descriptive name in the port field. No further configuration is necessary. Configuring DSAdmin When DSAdmin is activated, the topology of all Host PCs that may be accessed system-wide is displayed in a tree structure.
  • Page 23 Chapter 2: Installation Permissions This option will allow you to configure access for a DSR unit. The DSR has three levels of access: Administrator, User and None. Administrator access allows you to perform administrator level commands for all channels on the designated DSR unit.
  • Page 24: Adding Users

    DSR Installer/User Guide individual permissions will use this default confi guration. Click on the user Everyone. The default setting shows both boxes at the bottom of the menu checked. Check or uncheck the Administrator access and User access boxes to control access for all users without a specifi cally assigned confi...
  • Page 25 C H A P T E R Basic Operations Contents Basic Operations/Terminology ... .21 Keyboard Macros ..... . .23 Using the Session Window .
  • Page 27: Chapter 3 - Basic Operations

    Chapter 3: Basic Operations Chapter 3 – Basic Operations Basic Operations/Terminology Throughout this chapter and the rest of the manual, the following naming conventions will be used: Host PC A computer that is attached to the DSR and controlled through the DSView software Node A Host PC Port...
  • Page 28 DSR Installer/User Guide Topology View and Server View. Both viewing methods can be selected under the View command in DSView. In Topology view, available computers are arranged in a tree structure. Avail- able DSR units are listed vertically by IP address. Each unit can be expanded to display devices attached to them.
  • Page 29: Keyboard Macros

    Chapter 3: Basic Operations Keyboard Macros Since the DSView software is running on a PC, certain commands must be sent to the controlled computer, or Host, via keyboard macros. For example, pressing Control+Alt+Delete on your keyboard would reset the PC running the DSView software rather than resetting the Host PC.
  • Page 30: Using The Session Window

    DSR Installer/User Guide Using the Session Window Computers attached to the DSR are operated through a Session window. When you are operating a Host system using the DSR, you will be provided with several optional commands. An explanation of each is provided below: File Capture to File: Allows you to take a screen snapshot of whatever is being displayed in the Session window and save it to a file on the Remote computer.
  • Page 31 Chapter 3: Basic Operations Mouse Align: Brings the mouse pointer in the Session window into alignment with the pointer on the Remote PC. Scale: Allows the user to manually calibrate the cursor movements when adjustments are not possible on the Host. Standard: Default setting.
  • Page 33 C H A P T E R Advanced Operations Contents Changing the System Settings ... . .29 Altering Authentication Server Settings ..29 Altering DSView Settings ....31 Macro Groups .
  • Page 35: Chapter 4 - Advanced Operations

    Chapter 4: Advanced Operations Chapter 4 – Advanced Operations Changing the System Settings Depending on the level of security that you desire, certain settings may be made system-wide through the use of DSAdmin’s System Settings window. These options can be accessed by selecting Options - System Settings. Changing the DSView Session window timeout DSView can be configured to automatically log a user out after a prespecified inactivity period.
  • Page 36 DSR Installer/User Guide using the same method in the provided fi eld. If you do not wish to associ- ate a Backup just leave the fi eld blank. Click the ok button to exit and save changes. To delete an Authentication Server Load the DSAdmin software and select File - Confi...
  • Page 37: Altering Dsview Settings

    Chapter 4: Advanced Operations To complete the change, update the name of the Backup DSAuthentication PC in all DSView installations. To promote the Backup Authentication Server to Primary Run the “DSAuth Confi guration” Control Panel on the primary DSAuthen- tication PC. The DSAuthentication Confi guration applet will appear. Within the applet, change the mode of operation to “Backup”...
  • Page 38 DSR Installer/User Guide To program a keyboard macro If you require a key sequence that is not pre-programmed into the DSR, you can add a macro by performing the following steps: From the Node Manager, select Tools - Keyboard - Macros. The Keyboard Macro Confi...
  • Page 39 Chapter 4: Advanced Operations For example: To create a macro where the Control key is held while F1-F2-F3 are typed: Enter a name for the macro. We have named this one Control F1-F2-F3. The Control key is pressed fi rst and held, so double-click on the Left or Right Ctrl keystroke under Double-click for Key Press.
  • Page 40: Macro Groups

    DSR Installer/User Guide The last step is to release the Control key. Double-click on Left Ctrl in the middle window. The command Release [Left Ctrl] will appear in the 3rd window. The keystrokes will be listed in correct order in window three. Click OK to accept the macro.
  • Page 41: Changing Cursor Settings

    Chapter 4: Advanced Operations Changing Cursor Settings When using the DSR, your mouse pointer will change shape when over a Host server window. You can change the appearance of this second pointer from within the DSView software. To change the mouse pointer appearance: From the Node Manager, select Tools - Settings - Cursor.
  • Page 42 DSR Installer/User Guide Users who wish to fine tune their video performance can do so with the com- mands below. All are accessed from the Tools - Video - Manual Adjustments command set located in the Session window. Users may verify the level of packets per second required to support a static screen by selecting Tools-Video- Manual Adjustments and observing the packet rate which is located in the lower right hand corner of the dialog box.
  • Page 43 Chapter 4: Advanced Operations The Priority Threshold sets the level where a significant change is noted, such as a new cursor position. Increasing the level will make the mouse movements more sluggish. The Priority should always be greater than the noise, and usually 2 to 3 times its value.
  • Page 45 C H A P T E R Local Port Operation Contents Controlling your System at the Local Port . .41 Viewing and Selecting Ports and Servers ..41 Configuring OSCAR ....44 Resetting your Keyboard and Mouse .
  • Page 47: Chapter 5 - Local Port Operation

    Chapter 5: Local Port Operation Chapter 5 – Local Port Operation Controlling your System at the Local Port The DSR1161 and DSR2161 models include a local port on the back of the unit. This port allows you to connect a keyboard, monitor and mouse to the unit for direct access.
  • Page 48: Selecting Servers

    DSR Installer/User Guide Selecting Servers Use the Main dialog box to select servers. When you select a server, the DSR reconfigures the keyboard and mouse to the settings for the selected server. To select servers Double-click the server name or port number. —or—...
  • Page 49: Oscar Navigation Basics

    Chapter 5: Local Port Operation OSCAR navigation basics The following table describes how to use the keyboard and mouse to navigate OSCAR GUI. This Keystroke Does This Print Screen Opens OSCAR GUI. Opens the Help screen for the current dialog box. Escape Closes the current dialog box without saving changes and returns to the previous one.
  • Page 50: Configuring Oscar

    DSR Installer/User Guide Configuring OSCAR You can configure your DSR system from the Setup menu. Below Configure, select the Names button when initially setting up your DSR system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu.
  • Page 51: Changing The Display Behavior

    Chapter 5: Local Port Operation Changing the Display Behavior Use the Menu dialog box to change the display order of servers, set a time to delay display of the OSCAR GUI after pressing Print Screen and change the switch connection mode. To access the Menu dialog box Press Print Screen.
  • Page 52: Controlling The Status Flag

    DSR Installer/User Guide To set the Switch Mode Select the type of switching mode you desire: Cooperative (default setting) To have the DSR maintain the current user connection; the current user won’t be disconnected if another user requests connection. —or— Preemptive To have the DSR allow any user to select any server at any time;...
  • Page 53: Setting Console Security

    Chapter 5: Local Port Operation To determine how the status fl ag is displayed Select Name to display the server by name or select Port to display by port number. Select Displayed to show the fl ag all the time or select Timed to display the fl...
  • Page 54 DSR Installer/User Guide To password protect your console Set your password as described in the previous procedure. Select Enable Screen Saver. Type the number of minutes for Time Delay (from 1 to 99) to delay activation of password protection and the screen saver feature. For Mode, select Energy if your monitor is EnergyStar™...
  • Page 55: Assigning Server Names

    Chapter 5: Local Port Operation If your console is password protected, see previous procedure then go to step 2 below. Select Enable Screen Saver. Type the number of minutes for Time Delay (from 1–99) that you want to delay activation of the screen saver. Choose Energy if your monitor is EnergyStar compliant;...
  • Page 56: Resetting Your Keyboard And Mouse

    DSR Installer/User Guide To access the Names dialog box Press Print Screen. The Main dialog box will appear. Click Setup-Names to gain access to the Names dialog box. The Names dialog box appears. To assign names to servers Double-click or press Enter to select the text in the Name box. Type a name.
  • Page 57: Displaying Version Information

    Chapter 5: Local Port Operation To reset the mouse and keyboard values From the Commands menu, click Reset. A message box displays indicating that the mouse and keyboard have been reset. Click X to close the message box. Displaying Version Information Use the Version dialog box to display the version number of the DSR firmware and any auxiliary devices connected to the DSR as well as display keyboard and mouse information for the currently selected server.
  • Page 59: Terminal Operations

    C H A P T E R Terminal Operations Contents Accessing the Terminal Menu ... . .55...
  • Page 61: Chapter 6 - Terminal Operations

    Chapter 6: Terminal Operations Chapter 6 – Terminal Operations Accessing the Terminal Menu Each individual DSR may be configured at the unit level through the Configu- ration port on the back of the unit. All Terminal Commands are accessed through a terminal or PC running terminal emulation software. To access the Terminal menu Connect a terminal or PC running terminal emulation software (such as Hyperterminal) to the confi...
  • Page 62 DSR Installer/User Guide When the last reference to a DSR is removed from the database, the Authenti- cation Server certificate is removed from the DSR, which allows the DSR to be moved from one Authentication Server to another. The Authentication Server certificate can also be removed from the Security menu on the DSR console port via the Reset Security Keys option.
  • Page 63 Chapter 6: Terminal Operations To change the password: Select the Set/Change Password menu option. You will be prompted to type the old password and a new one. Re-enter the new password to verify. CAUTION : This password places your DSR Terminal in a secure mode. This password should be guarded like any network password and care should be taken to avoid forgetting or misplacing it.
  • Page 65: Appendices

    Appendices Contents Appendix A: FLASH Upgrades ... .61 Appendix B: Technical Specifications ..62 Appendix C: Technical Support ...63 Appendix D: TCP Ports .
  • Page 67: Appendix A: Flash Upgrades

    Appendices Appendix A: FLASH Upgrades The DSR FLASH upgrade feature allows you to update your unit with the latest firmware available. To perform this update, you will first need a Trivial FTP (TFTP) server. If you do not have a TFTP server, there are several shareware programs that you can download.
  • Page 68: Appendix B: Technical Specifications

    DSR Installer/User Guide Appendix B: Technical Specifications Server Ports Number Types PS/2 Keyboard, PS/2 Mouse Connectors RJ45 Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution Local Port Maximum 1600 x 1280 @ 75Hz Digital Port Maximum 1280 x 1024 @ 75Hz Dimensions Dimensions (HxWxD) 1.75 x 17.00 x 11.00 in.
  • Page 69: Appendix C: Technical Support

    Appendices Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating problems you encounter with your Avocent product. If a problem should develop, follow the steps below for the fastest possible service: Check the pertinent section of the manual to see if the problem can be resolved by following the procedures outlined.
  • Page 70: Appendix D: Tcp Ports

    DSR Installer/User Guide Appendix D: TCP Ports When the DSView client is started the Node Manager will become active. Node Manager will try to establish a SSPI Messenger Class session using TCP/IP over port 2068 to the DSAuthentication Server (Avocent Service).
  • Page 71 Appendices The DSView client establishes a TCP/IP DSAuth Server session with the DS1800 over the TCP/IP port 8192. The DS1800 verifies Avocent Avocent Avocent with the DSAuthentication Server that Authentication Service Service Service TCP/IP TCP/IP Port 8191 Port 8191 the calling DSView client has permis- sion to have a KVM session with the DS/DSR unit TCP/IP...
  • Page 72 DSR Installer/User Guide DSAdmin functions similarly to the DSView DSAuth Server client. It establishes a connection using TCP/IP port 2068, and uses the same process for authentication and return of the browse list. Changes made to the browse list Avocent Avocent Authentication Service...
  • Page 73 LIMITED WARRANTY Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfi...
  • Page 74 For Technical Support: Email: support@avocent.com www.avocent.com Avocent International Ltd. Avocent Corporation Avocent House, Shannon Free Zone 4991 Corporate Drive Shannon, County Clare, Ireland Huntsville, Alabama 35805-6201 USA Tel: +353 61 715 292 Tel: +1 256 430 4000 Fax: +353 61 471 871 Fax: +1 256 430 4031 Avocent Germany Avocent Asia Pacifi...

This manual is also suitable for:

Dsr 1161Dsr 2161Dsr 4160

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