Troubleshooting Guide - Cleveland SteamCub 1SCE Operation Installation Maintenance Manual

CHAPTER 11 TROUBLESHOOTING GUIDE
The Troubleshooting Guide is a list of symptoms of problems that may occur during routine operation.
•
"Problem" (left column) lists common operating problems.
•
"Possible Cause" (center column) lists causes of problems in the order they should be checked.
•
"Remedy / Reference" (right column) lists fixes for problems from easiest to hardest.
•
"Notes" in "Remedy / Reference column are at end of the Troubleshooting Guide.
ATTEMPTING TO REPAIR OR CORRECT PROBLEMS REQUIRING A QUALIFIED CLEVELAND
RANGE AUTHORIZED SERVICE REPRESENTATIVE VOIDS THE WARRANTY
PROBLEM
Power indicator light does
not turn on when ON/OFF
switch is in the ON
position.
Control panel POWER
indicator light on, heater
ON indicator is OFF and
steamer is not up to
cooking temperature or
producing steam.
Steam and/or water
leaking around the
compartment door.
Display reads "Add h2o",
but steamer is filled with
water.
Compartment bottom dirty
with food drippings.
Food takes too long to
cook.
Control panel Power
indicator is on, controller
is not lit and alarm
sounds continuously.
Trouble Shooting Guide
POSSIBLE CAUSE
Power turned off at main external
power switch.
Inoperative controls.
Door interlock switch not engaged.
Unit is in Hold Mode
Inoperative controls.
Water level too high
Vent clogged or covered.
Door gasket or door parts worn.
Appliance not level.
Sensor is dirty.
Distilled water used to fill steamer.
Inoperative controls.
Juices and/or food leaking from
pans.
Pans too close to the bottom of
cooking compartment.
Cooking compartment overloaded
with too much food.
Suggested cooking times are usually
listed for cooking at sea level.
Appliance is in hold mode.
Voltage too low for unit.
Hi limit has been tripped.
Inoperative controls.
(Continued On Next Page)
REMEDY/REFERENCE
Turn on power at main external
power switch.
See Note 1
Close door completely.
Change mode to a cooking mode.
See Note 1.
Drain excess water.
Clear vent
See Note 1.
See Note 2.
Clean water sensor
Water sensor may not work with
distilled water. Use non-distilled
water.
See Note 1.
Put a solid pan under perforated
pans to catch drippings. Put less
food in pan.
Put pans in racks near top of cooking
compartment.
Put less food into pans. Use fewer
pans.
Extend cooking times for altitudes
above 2500 feet.
Set the controller to a cooking mode.
See Note 5.
Turn OFF power for 5 minutes and
back ON. If problem repeats itself,
see Note 1.
See Note 1.
27