HPRT polono MT800 User Manual
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HPRT polono MT800 User Manual

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  • Page 2 This manual content may be altered without permission, and POLONO reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact POLONO. Without any written permission from the company, any section of this manual is prohibited to be copied or transferred in any form.
  • Page 3 1.Keep printer away from water and other liquids as they may damage the printer. 2.Do not open the printer cover while the printer is printing; doing so may cause the printer to malfunction. 3.Temperatures below 0°C (32°F) and above 40°C (104°F) will lead to a decrease in print quality. 4.Relative humidity below 20% and above 85% will lead to a decrease in print quality.
  • Page 4 Ignoring the following instructions may cause battery overheating, fire, explosion, damage and/or performance, and reduced product life. 1.Be sure to use the provided battery and power charger. Do not disassemble the printer to install uncertified batteries as doing so may result in a fire, explosion, or damage to the printer. 2.Do not allow any liquids to enter or leak onto the battery.
  • Page 5 The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.

  • Page 6: Table Of Contents

    1. Introduction.........................1 1. 1Introduction.........................1 1. 2The main Features......................1 1. 3 Packing List.......................1 1. 4 Appearance and Component..................2 2. General Specification......................3 2.1 Printer Specification....................3 2.2 Media Specification.....................4 2.3 Ribbon Specification....................4 2.4 Dimension........................4 3. Installation and Use of Printer.....................5 3.1 Open Top Cover......................5 3.2 Loading Ribbon......................5 3.3 Loading Paper......................6 3.4 Removing Paper......................7...
  • Page 7 9.3 Using Utility Tool......................42 9.3.1 Add Printer......................44 9.3.2 Modify Printer.....................46 9.3.3 Delete Printer.....................53 9.3.4 Connection Test....................54 9.3.5 Functions......................55 9.4 Firmware Update.......................57 10. Software Download....................59...

  • Page 8: Introduction

    HPRT A4 Mobile Printer, print anytime and anywhere. Virtual will be transformed into reality, allowing the work place to go mobile. MT800 supports ribbon with RFID authentication to ensure HPRT’s original high quality supplies. HPRT, print your beautiful world. 1.Perfectly portable for quality A4 or letter printing 2.Large capacity battery and long standby...

  • Page 9: Appearance And Component

    Note: Out-of-paper sensor and paper feed position sensor: Detecting whether there is paper or not and whether the paper offset occurs during the paper feeding process.

  • Page 10: General Specification

    Printing Method Direct thermal/Thermal transfer printing Printing Speed MAX.15 mm/s Printing Printing Width 198mm Parameters Printing Density 3 adjustable levels Printing protocol Dot matrix bitmap printing Type Thermal fax paper, copy paper A4 Width 210mm Paper Thickness 60-90µm Ribbon Specification Width 215mm, Length 14m, Diameter 14.5mm Cover open detection, out-of-paper detection, paper feed positioning detection, ribbon...

  • Page 12: Installation And Use Of Printer

    1. Press the [PUSH] button of both sides at the same time, then lift the printer cover upward. 1. Hold the ribbon module on both sides and align the arrow on the module with the arrow on the printer to install. Note: To avoid errors when loading the ribbon, please make sure that the arrow direction marked on the ribbon module aligns with the printer.

  • Page 13: Loading Paper

    2.Rotate the ribbon rewind wheels of both left top and lower right (or right top and lower left) towards the center simultaneously to straighten out the ribbon. Note: The sample ribbon that I used in this printer does not resemble the one in this picture. The rewind wheels CANNOT be accessed when installed into the printer.

  • Page 14: Removing Paper

    Note: Don’t pull the paper out forcefully while the printer cover is closed or it may damage the printer. Remove the paper as follows: 1.Press the [PUSH] button of both sides at the same time, then lift the printer cover upward. 2.Remove the paper.

  • Page 15: From Computer

    1. Connect the printer to the computer via Bluetooth/USB, then install the printer driver on the computer. The driver can be found here: http://www.hprt.com/Downloads.html 2. Install the driver: please refer to “7. Windows Driver” and install the printer driver for MT800 on the computer.

  • Page 16: Partial Component Description

    1. Power Button ①Powered On While powered off, hold down the power button for about 3 seconds to power on the printer. ②Powered Off While powered on, hold down the power button for about 3 seconds to power off the printer. ③Print Self Test While powered on, press the power button 3 times to print the test page.

  • Page 17: Led Indicator And Buzzer

    MT800 has two LED indicators: front strip lamp and side pinhole lamp. 1.Front Strip Lamp The front strip lamp indicates the status of printer. The status is divided into four categories: behavior indication (red, green, white), charging indication (green), abnormal indication (red), and printing indication (white).
  • Page 18 ④Behavior status 2.Side Pinhole Lamp The side pinhole lamp is a blue monochrome lamp, indicating the connection status of the printer. ①Connection status...

  • Page 19: Troubleshooting

    Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you cannot resolve, contact your dealer for assistance.

  • Page 21: Clean Printer

    Printing quality might be degraded by dust, foreign substances, adhesive substances, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows: Notes： Notes are supplements to the instructions. What is provided here are the instructions themselves. 1.Power off the printer.

  • Page 22: Windows Driver

    Microsoft Windows Vista SP2 (32 bit/64 bit) Microsoft Windows XP Professional SP3 (32 bit) Microsoft Windows Server 2012(64 bit) Driver download URL: http://cn.hprt.com/XiaZai.html The installation file name is HPRT Mobile Printer Driver vX.X.X.X.exe For example: HPRT Mobile Printer Driver v2.6.7.0.exe...

  • Page 23: Windows Driver Installation

    Notes: The following instructions reference the HPRT MT800 (Windows 7) installation. You may notice slight differences in the interface on a different operating system or version of the driver. 1.Double click Windows Driver. 2.Choose “English” and click “OK”. 3.Choose “I accept the agreement”, then click “Next”.
  • Page 24 4.Click “Next”. Notes: If the printer is connected to the computer via USB port, selecting “Install printer driver” will install the driver automatically. Otherwise, proceed to the next step.
  • Page 25 5.Choose the matched type and port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port). Choose the type of driver, port, such as “MT800”, “USB” as port. Click “Next”.
  • Page 26 6.Click “Finish”, the driver is installed successfully. 7.After installation, the icon will be found in “Start”→ “Devices and Printers”.

  • Page 27: Detailed Windows Driver Setting

    1. Click “Start" → “Devices and Printers”. Right click “HPRT MT800” and choose “Printing preferences”. 2. According to the different needs, choose “Paper”\“Offset”\“Rotate”\“Effect”\“Copies” in “Page”.
  • Page 28 Select “Paper Name” Click “Manager”, add or delete paper...
  • Page 29 Setting “Horizontal”, “Vertical” Setting “Rotate”, “Effect”...
  • Page 30 Click “Advanced” Media Type...
  • Page 31 Enhance Mode...
  • Page 32 3.Click “Watermark”. Set watermark to print.
  • Page 33 4.Click “Halftone” to set the halftone.

  • Page 34: Printer Properties

    1. Click “Start” → “Devices and Printers”. Right click “HPRT MT800” and choose “Printer properties”. 2.Choose “General”, click “Print Test Page”, then it will print the current settings.
  • Page 35 3.Click “Port” to choose another port or add port. 4.Click “Advanced” to set the available time for printing.

  • Page 36: Uninstall Windows Driver

    1. Double click Windows Driver. 2. Choose “English” and click “OK”. 3. Choose “Uninstall printer driver”. Click “Next”.
  • Page 37 4. Choose “HPRT MT800”, click “Next”. Then it is complete to uninstall. 5.Click “Yes” to uninstall the driver.

  • Page 38: Mac Driver

    Mac Driver Mac Driver Installa�on The following instructions reference the HPRT MT800 (MacOS 10.15) installation. You may notice slight differences in the interface on a different operating system or version of the driver. 1. Double click the Mac Driver of MT800.
  • Page 39 3. Click “Continue”. 4. Click “Continue”.
  • Page 40 5. Click “Install”. 6.Type in the password and click “Install Software”.

  • Page 41: 8.2 How To Print From Mac

    7.The installation was successful. 8.2 How to Print From Mac 1. Click “System Preferences”.
  • Page 42 2. Choose “Printers & Scanners”. 3. Click “+” to add the printer.
  • Page 43 4. Choose MT800 device and click “Select Software”.
  • Page 44 5. Choose MT800 software and click “OK”.
  • Page 45 6. Click “Add”.
  • Page 46 7. MT800 printer has been added.
  • Page 47 8. Open the file to print, click “File” and select “Print”.
  • Page 48 9. Set up as needed, then click “Print”.

  • Page 49: Mobile Utility Tool

    The installation file name is HPRTUtilityForMobile_Dealer VX.X.X.X eg : HPRTUtilityForMobile_Dealer V2.0.0.5 9.3 Using U�lity Tool The following instructions reference the HPRT MT800 (Windows 7) installation. You may notice slight differences in the interface on a different operating system or version of the driver.
  • Page 50 1. Unzip the compressed package file, then open the folder, click to open the Printer Utility For Mobile.

  • Page 51: 9.3.1 Add Printer

    9.3.1 Add Printer 1. Click “Add Printer”.
  • Page 52 2. Choose the right printer model and port type, then click “OK”. 3. Add printer is finished.

  • Page 53: 9.3.2 Modify Printer

    9.3.2 Modify Printer 1. Choose the printer that needs to be modified. Click on "Modify Printer".
  • Page 54 2. Choose the printer model and port type that needs to be modified, then click “OK”. 3. Modifying the new printer is completed. 4. When connecting via Bluetooth, the port needs to be changed to COM. To connect to the printer: 1) Powered on the printer.
  • Page 55 3) Right click the icon, choose "Add a Device". 4) Find the corresponding printer, click “Next”.
  • Page 56 4) Find the corresponding printer, click “Next”. 5) Add a printer successfully as shown in the figure. The printer takes MT800-140C for an example.
  • Page 57 6) Click “Start" → “Devices and Printers”. Right click “MT800-140C” and choose “Properties”. 7) In “MT800-140C Properties”, choose“Services” and find the corresponding port. As shown in the figure, the port of MT800-140C is COM3.
  • Page 58 8) Open the printer utility and click “Modify Printer”. 9) Choose “Printer Model” as MT800, “Port Type” as COM, “COM Port” as COM3. Then click “OK”.
  • Page 59 10) Printer modified successfully.

  • Page 60: 9.3.3 Delete Printer

    9.3.3 Delete Printer 1. Choose the printer which you want to delete in the list, then click "Delete Printer". Edit: from 2. Click “OK ”, then the printer is deleted.

  • Page 61: Connection Test

    9.3.4 Connec�on Test 1. Click “Connection Test”. If the connection is successful a confirmation window will appear. Note: 1. Make sure the printer is connected to the computer and powered on. 2. Before using the following functions, carry out the “Connection Test” first.

  • Page 62: Functions

    9.3.5 Func�ons The function of Printer Utility For Mobile contains four items. Click the button and printer will execute the appropriate action. Note: The following screen may differ depending on the device to which you connect. Please operate it according to the actual interfaces. 1.
  • Page 63 2. Parameter Config: to set “Bluetooth”, “Print Density”, “Power Down Time” in the Parameter setting. When completing the above settings, please restart the printer. Note: Power Down Time is only valid for unconnected Bluetooth.

  • Page 64: 9.4 Firmware Update

    9.4 Firmware Update 1. Click “Firmware Update”. 2. Select the appropriate upgrade file and click “Download”.
  • Page 65 3. The firmware upgrade was successful and please restart the printer.

  • Page 66: Software Download

    10.So�ware Download 1) Log in the HPRT website http://www.hprt.com/Downloads.html 2) Choose product model “MT800”. 3) Choose “Drivers” or “Utility” as needed.
  • Page 67 4) Click “Download”.

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