HPRT MT800 User Manual
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HPRT MT800 User Manual

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Mobile Printer
MT800
User Manual
(Rev.2.0)
Manufacturer: Xiamen Hanin Electronic Technology Co., Ltd.
Add: No.96, Rongyuan Road, Tong'an District, Xiamen, China, 361100
Web: www.hprt.com

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  • Page 1 Mobile Printer MT800 User Manual (Rev.2.0) Manufacturer: Xiamen Hanin Electronic Technology Co., Ltd. Add: No.96, Rongyuan Road, Tong'an District, Xiamen, China, 361100 Web: www.hprt.com...
  • Page 2 Statement This manual content may be altered without permission, and Xiamen Hanin Electronic Technology Co., Ltd. reserves the rights to make changes without notice in technology, spare parts, hardware and software of the products. If more information is needed about the products, please contact Xiamen Hanin Electronic Technology Co., Ltd.
  • Page 3 Important Safety Instructions Please read this chapter carefully before using the printer! Using the Printer 1. Water or other liquid should not spill into the printer, also the printer should not be expose to the rain, or else may cause printer damage. 2.
  • Page 4 Battery Safety Precautions Ignore the following instructions may cause battery overheating, fire, explosion, damage and/or performance, and reduced product life. Be sure to use the specified battery and power charger provided by our company, do not disassemble the printer to replace the non-official battery, or may cause fire, explosion or damage to the printer.
  • Page 5 Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.

  • Page 6: Table Of Contents

    CONTENTS 1. Product Introduction........................1 1.1 Introduction..........................1 1.2 The main Features........................1 1.3 Packing List..........................1 1.4 Appearance and Component....................2 2. General Specification........................3 2.1 Printer Specification........................ 3 2.2 Media Specification......................... 4 2.3 Ribbon Specification........................ 4 2.4 Dimension..........................4 3. Installation and Use of Printer......................5 3.1 Open Top Cover........................
  • Page 7 9. Mobile Utility Tool.......................... 51 9.1 Operating System(OS) Environment..................51 9.2 Utility Tool Preparation......................51 9.3 Using Utility Tool........................52 9.3.1 Add Printer........................53 9.3.2 Modify Printer......................54 9.3.3 Delete Printer......................60 9.3.4 Connection Test......................61 9.3.5 Functions........................62 9.4 Firmware Update........................64 10. Software Download........................66...

  • Page 8: Product Introduction

    The distance between home and office will be shortened, and the working place will no longer be limited. MT800 supports ribbon with RFID authentication to ensure HPRT’s original high quality supplies. HPRT, print your beautiful world.

  • Page 9: Appearance And Component

    MT800 User Manual 1.4 Appearance and Component Front Left Note: indicates Bluetooth function. Inner Note: Out-of-paper sensor and paper feed position sensor: Detecting whether there is paper or not and whether the paper offset occurs during the paper feeding process.

  • Page 10: General Specification

    MT800 User Manual 2. General Specification 2.1 Printer Specification Table 2-1 General Specification Item Parameter Printing Method Direct thermal/Thermal transfer printing Printing Speed MAX.15 mm/s Printing Printing Width 198mm Parameter Printing Density 3 levels adjustable Printing protocol Dot matrix bitmap printing...

  • Page 11: Media Specification

    MT800 User Manual 2.2 Media Specification Paper type Paper width Paper thickness A4 paper 210mm 60-90µm 2.3 Ribbon Specification Ribbon Parameter Width 215mm Length Diameter 14.5mm 2.4 Dimension • Dimension: 310.5(L)×63.5(W)×40.73(H)mm • Weight: 766g (including ribbon)

  • Page 12: Installation And Use Of Printer

    MT800 User Manual 3. Installation and Use of Printer 3.1 Open Top Cover 1. Press the [PUSH] button of both sides at the same time, then lift the printer cover upward. 3.2 Loading Ribbon 1. Hold the left and right wings of the ribbon by your hands, then align it to the printer per the arrow direction and press it down.

  • Page 13: Loading Paper

    MT800 User Manual 2. Rotate the ribbon rewind wheels of both left top and lower right (or right top and lower left) towards the center simultaneously to make it smooth. 3. Press down the cover by hands until it clicks into place.

  • Page 14: Removing Paper

    Note: You can also scan the QR code on the outer box of the package to download APP. 2. Connect to the printer: 1) Turn on Bluetooth on the mobile phone, choose “MT800-XXXX” (XXXX are last four digits of Bluetooth address) in the device list;...

  • Page 15: From Computer

    The driver download address: http://www.hprt.com/Downloads.html USB connection Bluetooth connection 2. Install the driver: please refer to “7. Windows Driver” and install the printer driver for MT800 on the computer. 4. Print: Open the file to print, choose “MT800” for printer device, click “print”.

  • Page 16: Partial Component Description

    MT800 User Manual 4. Partial Component Description 4.1 Button 1. Power Button ①Turn On In the sate of power off, hold down the power button for about 3 seconds and the printer will be ②Turn Off In the state of power on, hold down the power button for about 3 seconds and the printer will be off.

  • Page 17: Led Indicator And Buzzer

    MT800 User Manual 4.2 LED Indicator and Buzzer MT800 has two LED indicators, which are front strip lamp and side pinhole lamp. 1. Front Strip Lamp The front strip lamp indicates the status of printer. The status is divided into four categories: behavior indication (red, green, white), charging indication (green), abnormal indication (red), and printing indication (white).
  • Page 18 MT800 User Manual ④Behavior status Status LED (Red, Green, White) Turn on Flash a round Firmware upgrade Alternating flash Turn off Flash a round 2. Side Pinhole Lamp The side pinhole lamp is a blue monochrome lamp, indicating the connection status of the printer.

  • Page 19: Troubleshooting

    MT800 User Manual 5. Troubleshooting Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.

  • Page 20: Troubles Occur During Printing

    MT800 User Manual 5.2 Troubles Occur During Printing Problem Description Problem Reason Solution Printing process stops Battery power is too low Please use the exclusive printing charging cable to charge Paper jam occurs during When the paper is Please open the cover,...

  • Page 21: Clean Printer

    MT800 User Manual 6. Clean Printer 6.1 Cleaning Head Printing quality might be degraded by dust, foreign substance, adhesive substance, or other pollution materials stuck in the printer head or inside the printer. When dirty, clean the print head as follows: ※...

  • Page 22: Windows Driver

    Microsoft Windows XP Professional SP3 (32 bit)  Microsoft Windows Server 2012(64 bit)  7.2 Windows Driver Preparation Driver download URL: http://www.hprt.com/Downloads.html The installation file name is HPRT MT800 Series Mobile Printer Windows Driver vX.X.X.X.exe As follows: HPRT MT800 Series Mobile Printer Windows Driver v2.7.2.1.exe...

  • Page 23: Windows Driver Installation

    Notes: Under different operating system and different type of driver, the screen has slight difference. Please operate it according to the tips. Take HPRT MT800 (Windows 7) as example. 1. Double click Windows Driver. 2. Choose “English” and click “OK”.
  • Page 24 MT800 User Manual Click “Next”. Note: If printer is already connected with computer by USB port, it only needs to click “Install”, then it will be installed automatically. Otherwise, proceed to the next step.
  • Page 25 MT800 User Manual Choose the matched type and port (USBxxx is for USB port, COMx is for serial port, LPTx is for parallel port). Choose the type of driver, port, such as “MT800”, “USB” as port. Click “Next”.
  • Page 26 MT800 User Manual Click “Finish”, the driver is installed successfully. 7. After installation, the icon will be found in “Start”→ “Devices and Printers”.
  • Page 27 MT800 User Manual Special Instructions: If the driver has been installed before connecting USB cable, the port may be inconsistent, solve it by the following steps. Method One: Connect the printer to the computer via USB cable, and install the driver again.
  • Page 28 MT800 User Manual 2) Double click “USB Printing Support”, then click “Details”, choose “Bus relations” for property to see the port number. It is “USB001” as shown below.
  • Page 29 MT800 User Manual 3) Click “Start" → “Devices and Printers”. Right click “HPRT MT800” and choose “Printing properties”. Click “Ports”, select “USB001” and click “Apply”. Then the port will be modified.

  • Page 30: Using Driver Via Bluetooth

    MT800 User Manual 7.4 Using Driver via Bluetooth Note: PC Bluetooth connection only support with Windows system currently, take Windows 7 for example below. 1. Turn on the printer. 2. Turn on the computer. The Bluetooth icon will show at the lower right of the screen. If the computer is not configured with Bluetooth function, you need to insert a Bluetooth Dongle into its USB connector.
  • Page 31 MT800 User Manual 4. Find the corresponding printer, click “Next”. 5. Add a printer successfully as shown in the figure. The printer takes MT800-140C for an example.
  • Page 32 MT800 User Manual 6. Click “Start" → “Devices and Printers”. Right click “MT800-140C” and choose “Properties”. 7. In “MT800-140C Properties”, choose“Services” and find the corresponding port. As shown in the figure, the port of MT800-140C is COM3.
  • Page 33 MT800 User Manual 8. Install MT800 Windows driver program on the computer (please refer to “7.3 Windows Driver Installation). 9. After installing the driver, find the icon of “HPRT MT800” in “Devices and Printers”, right click “Printer properties”.
  • Page 34 MT800 User Manual 10. Click “Ports” , choose “COM3” as driver port, click “Apply”. Note: If “COM3” has been selected as printer driver port during the driver installation, ignore this step.
  • Page 35 MT800 User Manual 11. Click “Print Test Page”.
  • Page 36 MT800 User Manual If the printer can print the test page, it will pop up the dialog box below. If it failed to print, please check if Bluetooth is connected or Bluetooth connection port is occupied.

  • Page 37: Detailed Windows Driver Setting

    MT800 User Manual 7.5 Detailed Windows Driver Setting 7.5.1 Printing Preferences 1. Click “Start" → “Devices and Printers”. Right click “HPRT MT800” and choose “Printing preferences”.
  • Page 38 MT800 User Manual 2. According to the different needs, choose “Paper”/“Offset”/“Rotate”/“Effect”. • Select “Paper Name”...
  • Page 39 MT800 User Manual • Click “Manager”, add or delete paper: • Set “Horizontal” or “Vertical” offset:...
  • Page 40 MT800 User Manual • Set “Rotate”, “Effect”, e.g. rotate “90°”, select “Mirror” effect, shown as below: • Click “Advanced”, set “Density”:...
  • Page 41 MT800 User Manual • Set “Media Type”: • Set “Enhance Mode”:...
  • Page 42 MT800 User Manual 13.Click “Watermark”. Set watermark to print.
  • Page 43 MT800 User Manual 14.Click “Halftone” to set the halftone. 15.After setting, click “OK” to save it.

  • Page 44: Printer Properties

    MT800 User Manual 7.5.2 Printer properties 1. Click “Start” → “Devices and Printers”. Right click “HPRT MT800” and choose “Printer properties”.
  • Page 45 MT800 User Manual 2. Choose “General”, click “Print Test Page”, then it will print the current settings.
  • Page 46 MT800 User Manual 3. Click “Advanced” to set the available time for printing.

  • Page 47: Uninstall Windows Driver

    MT800 User Manual 7.6 Uninstall Windows Driver 1. Double click Windows Driver. 2. Choose “English” and click “OK”. 3. Choose “Uninstall printer driver”. Click “Next”.
  • Page 48 MT800 User Manual 4. Choose “HPRT MT800”, click “Next”. Then it is complete to uninstall. 4. Click “Yes” to uninstall the driver.

  • Page 49: Mac Driver

    8. Mac Driver 8.1 Mac Driver Installation Warning: Under different operating systems, the screen has slight difference. Please operate it according to the tips. Take MacOS 10.15 as example. 1. Double click the Mac Driver of MT800. 2. Click “Continue”.
  • Page 50 MT800 User Manual 3. Click “Continue”. 4. Click “Continue”.
  • Page 51 MT800 User Manual 5. Click “Install”. 5. Type in the password and click “Install Software”.
  • Page 52 MT800 User Manual 6. The installation was successful.

  • Page 53: How To Print From Mac

    MT800 User Manual 8.2 How to Print From Mac 1. Click “System Preferences”. 2. Choose “Printers & Scanners”.
  • Page 54 MT800 User Manual 3. Click “+” to add the printer. 4. Choose MT800 device and click “Select Software”.
  • Page 55 MT800 User Manual 5. Choose MT800 software and click “OK”. 6. Click “Add”.
  • Page 56 MT800 User Manual 7. MT800 printer has been added. 8. Open the file to print, click “File” and select “Print”.
  • Page 57 MT800 User Manual 9. Set up as needed, then click “Print”.

  • Page 58: Mobile Utility Tool

    MT800 User Manual 9. Mobile Utility Tool 9.1 Operating System(OS) Environment Utility Tool is applicable to the following operating system: Microsoft Windows 10 (32 bit/64 bit)  Microsoft Windows 8 (32 bit/64 bit)  Microsoft Windows 7 SPI (32 bit/64 bit) ...

  • Page 59: Using Utility Tool

    MT800 User Manual 9.3 Using Utility Tool Warning: Under different operating system, the screen has slight difference. Please operate it according to the tips. Take Windows 7 as example. 1. Unzip the compressed package file, then open the folder, click to open the Printer Utility For Mobile.

  • Page 60: Add Printer

    MT800 User Manual 9.3.1 Add Printer 1. Click “Add Printer”. 2. Choose the right printer model and port type, then click “OK”. 3. Add printer is finished.

  • Page 61: Modify Printer

    MT800 User Manual 9.3.2 Modify Printer 1. Choose the printer that needs to be modified. Click on "Modify Printer". 2. Choose the printer model and port type that needs to be modified, then click “OK”. 3. Modify the new printer is finished.
  • Page 62 MT800 User Manual 4. For example, when connecting via Bluetooth, you need to change the port to COM to connect. Please do as follows: 1) Turn on the printer. 2) Turn on the computer. The Bluetooth icon will show at the lower right of the screen. If the computer is not configured with Bluetooth function, you need to insert a Bluetooth Dongle into its USB connector.
  • Page 63 MT800 User Manual 4) Find the corresponding printer, click “Next”. 5) Add a printer successfully as shown in the figure. The printer takes MT800-140C for an example.
  • Page 64 MT800 User Manual 6) Click “Start" → “Devices and Printers”. Right click “MT800-140C” and choose “Properties”. 7) In “MT800-140C Properties”, choose“Services” and find the corresponding port. As shown in the figure, the port of MT800-140C is COM3.
  • Page 65 MT800 User Manual 8) Open the printer utility and click “Modify Printer”. 9) Choose “Printer Model” as MT800, “Port Type” as COM, “COM Port” as COM3. Then click “OK”.
  • Page 66 MT800 User Manual 10) Modify printer successfully.

  • Page 67: Delete Printer

    MT800 User Manual 9.3.3 Delete Printer 1. Choose the printer which you want to delete in the list, then click "Delete Printer". 2. Click “OK ”, then the printer is deleted.

  • Page 68: Connection Test

    MT800 User Manual 9.3.4 Connection Test 1. Click “Connection Test”. If the connection is successful, it will appear the following window. Note: 1. Make sure the printer is connected with computer and power on. 2. Before using the following functions, carry out the “Connection Test” first.

  • Page 69: Functions

    MT800 User Manual 9.3.5 Functions The function of Printer Utility For Mobile contains four items. Click the button and printer will execute the appropriate action. Note: The following screen may differ depending on the device to which you connect. Please operate it according to the actual interfaces.
  • Page 70 MT800 User Manual 2. Parameter Config: to set “Bluetooth”, “Print Density”, “Power Down Time” in the Parameter setting. When completing the above settings, please restart the printer. Note: Power Down Time is only valid for unconnected Bluetooth.

  • Page 71: Firmware Update

    MT800 User Manual 9.4 Firmware Update 1. Click “Firmware Update”. 2. Select the appropriate upgrade file and click “Download”.
  • Page 72 MT800 User Manual 3. The firmware upgrade was successful and please restart the printer.

  • Page 73: Software Download

    MT800 User Manual 10. Software Download 1) Log in the HPRT website http://www.hprt.com/Downloads.html 2) Choose product model “MT800”. 3) Choose “Drivers” or “Utility” as needed.
  • Page 74 MT800 User Manual 4) Click “Download”.
  • Page 75 MT800 User Manual FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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