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TSC MX240P Series User Manual

Thermal transfer / direct thermal barcode printer
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MX240P/ MX340P/ MX640P Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC MX240P Series

  • Page 1 MX240P/ MX340P/ MX640P Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...
  • Page 2 Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed...
  • Page 3 Agency Compliance and Approvals EN 55022, Class B EN 55024 EN 60950-1 EN 55032 EN 61000-3-2 EN 61000-3-3 FCC part 15B, Class B AS/NZS CISPR 22/ 32, Class B UL 60950-1 EN 60950-1 GB 4943.1 GB 9254 GB 17625.1 TP TC 004 TP TC 020 IS 13252(Part 1)/ IEC 60950-1...
  • Page 4 provided by manufacture. 8. Please refer to user manual for maximum operation ambient temperature. WARNING: Hazardous moving parts, keep fingers and other body parts away. CAUTION: (For equipment with RTC (CR2032) battery or rechargeable battery pack) Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below.
  • Page 5 Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. - iv -...

  • Page 6: Table Of Contents

    Contents 1. Introduction ............................1 1.1 Product Introduction ........................1 1.2 Product Features .......................... 2 1.2.1 Printer Standard Features ....................2 1.2.2 Printer Optional Features ....................4 1.3 Printer Specifications ........................4 1.4 Print Specifications ........................5 1.5 Ribbon Specifications ........................5 1.6 Media Specifications ........................
  • Page 7 6.2 Printer Function .......................... 34 6.3 Setting Ethernet by Diagnostic Tool ................... 35 6.3.1 Using USB interface to setup Ethernet interface ............35 6.3.2 Using RS-232 interface to setup Ethernet interface ............ 36 6.3.3 Using Ethernet interface to setup Ethernet interface..........37 7.

  • Page 8: Introduction

    This new design results in a more durable printer that is suited for your most heavy-duty demand cycles. There are three models available with the MX240P Series. The MX240P prints at 203 dpi at speeds up to an amazing 18 inches per second, MX340P offers higher 300 dpi...

  • Page 9: Product Features

    1.2 Product Features 1.2.1 Printer Standard Features The printer offers the following standard features. Product standard feature Printing Thermal transfer/ or direct thermal method Die-cast based print mechanism and frame / Aluminum cover with large Mechanism clear media view window LCD display/ Multi-language selectable Large Backlit LCD display (LCD: 16 bits Color, Operation...
  • Page 10  Codepage 1257 (Baltic)  Codepage 1258 (Vietnam)  ISO-8859-1: Latin-1 (Western European)  ISO-8859-2: Latin-2 (Central European)  ISO-8859-3: Latin-3 (South European)  ISO-8859-4: Latin-4 (North European)  ISO-8859-5: Cyrillic  ISO-8859-6: Arabic  ISO-8859-7: Greek  ISO-8859-8: Hebrew ...

  • Page 11: Printer Optional Features

    1.2.2 Printer Optional Features The printer offers the following optional features. User Dealer Factory Product option feature option option option ○ Option Card (GPIO + Parallel) Internal full rewinding kit ( Max. 8“ OD) ○ ○ Peel-off module assembly (Max.4 ips) Regular guillotine cutter (Max.4 ips) ○...

  • Page 12: Print Specifications

    1.4 Print Specifications Print MX240P MX340P MX640P Specifications 300 dots/inch 600 dots/inch Print head resolution 203 dots/inch (12 dots/mm) (24 dots/mm) (dots per inch/mm) (8 dots/mm) Printing method Thermal transfer/ or direct thermal Dot size 0.125 x 0.125 mm 0.084 x 0.084 mm 0.042 x 0.042 mm (width x length) (1 mm = 8 dots)

  • Page 13: Media Specifications

    1.6 Media Specifications Media Specifications MX240P MX340P MX640P Media roll capacity Max. 8” (203.2 mm) OD Media core diameter 3” (76.2 mm) ID core Media type Continuous, die-cut, black mark, external fan-fold, notch Media wound type Outside wound 20 mm ~ 114 mm (0.78“ ~ 4.49“) Media width Media thickness 0.076 mm ~ 0.305 mm (2.99 ~ 12.01 mil)

  • Page 14: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 15: Printer Overview

    2.2 Printer Overview 2.2.1 Front View LED indicators LCD display Front panel buttons USB host x 2 Media view window Paper exit chute Printer cover - 8 -...

  • Page 16: Interior View

    2.2.2 Interior view Ribbon rewind spindle Print head release lever Media sensor position adjustment knob Label guide bar release lever Ribbon supply spindle Ribbon tension adjustment knobs Media capacity sensor Label supply spindle Rear label guide External label entrance chute Print head pressure adjustment knobs Platen roller Print head...

  • Page 17: Rear View

    2.2.3 Rear View inte External label entrance chute Power cord socket Power switch Slot-in Wi-Fi module (Option) RS-232C interface GPIO interface (Option) Ethernet interface Note: USB interface The interface picture here is for reference only. Please refer to the * Micro SD card socket product specification for the interfaces availability.
  • Page 18 - The DOS FAT file system is supported for the SD card. - Folders/files stored in the SD card should be in the 8.3 filename format. - The miniSD/microSD card to SD card slot adapter is required. - 11 -...

  • Page 19: Operator Control

    2.3 Operator Control LEDs Status Printer firmware version Printer model Time & Date Touch screen IP1: Ethernet IP2: Wi-Fi Icons Keys 2.3.1 LED Indication and Keys Status Indication Printer power off POWER Printer power on Printer is ready Printer is paused ON-LINE Blinking Printer is downloading data...

  • Page 20: Main

    Printer is ready Carriage open or cutter error ERROR Blinking No paper, paper jam or no ribbon Keys Function Soft keys The labels on the footer of the UI will explain the function for left and right soft key. Check the labels on the footer of the UI screen. The meaning of the soft keys will vary.

  • Page 21: Touch Screen

    2.3.3 Touch Screen Tap an item to open/use it. Be selected (Green) Scroll up interface Scroll down interface Return Enter Up page interfac inte rfac interface interface Note: For LCD Menu panel, please refer to section 7 for more details. - 14 -...

  • Page 22: Setup

    3. Setup 3.1 Setting up the printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.

  • Page 23: Loading The Ribbon

    3.2 Loading the Ribbon Open the printer right side cover. Install the ribbon and paper core onto ribbon supply spindle and ribbon rewind spindle. Push print head release lever to open print head mechanism. - 16 -...
  • Page 24 Wind the ribbon rewind spindle counterclockwise roughly 3~5 circles until ribbon is smooth, properly stretched and wrinkle-free. Close the print head mechanism by pushing the print head release lever. Note: * Please refer to video on TSC YouTube. - 17 -...
  • Page 25 Loading path for ribbon * Ink coated outside wound * Ink coated inside wound - 18 -...

  • Page 26: Loading The Media

    3.3 Loading the Media 3.3.1 Loading the Media 1. Open the printer right side cover. 2. Place the roll of media on the label supply spindle. Note: For 1”~2.5” width media, please install label roll guard on the supply spindle to fix media. 3.
  • Page 27 4. Pull the leading edge of the label forward through the media guide bar pass media sensor, and place the leading edge onto the platen roller. 5. Adjust the rear label guide (green) to fit the label width. 6. Adjust the front label guide (green) to fit the label width.
  • Page 28 9. Set media sensor type and calibrate the selected sensor. Note: * Please calibrate the gap/black mark sensor when changing media. * Please refer to video on TSC YouTube or driver CD. Loading path for media - 21 -...

  • Page 29: Loading The Fan-Fold/External Media

    3.3.2 Loading the Fan-fold/External Media 1. Open the printer right side cover. 2. Insert the fan-fold media through the bottom or rear external label entrance chute. 3. Please refer to section 3.3.1 step 3~9 for loading media. Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 30: Loading Media In Peel-Off Mode (Option)

    3.3.3 Loading Media in Peel-off Mode (Option) 1. Open the printer right side cover. 2. Please refer to section 3.3.1 step 3~9 for loading media. 3. Using the front display panel to do the calibration first and set the printer mode to peeler mode.
  • Page 31 7. Feed the leading edge of liner through the peeler sensor and peel-off roller. Peel-off sensor Peel-off roller module 8. Wrap the liner onto the paper core and wind the spindle until the liner stretched properly. 9. Press the middle of the peel-off roller module to close the peel-off roller release lever.
  • Page 32 10. Close print head release lever and label guide bar release lever. 11. Press the FEED button to test. - 25 -...

  • Page 33: Loading Media In Rewind Mode (Option)

    3.3.4 Loading Media in Rewind Mode (Option) 1. Open the printer right side cover. 2. Please refer to section 3.3.1 step 3~9 for loading media. 3. Using the front display panel to do the calibration and set the printer mode to rewind mode.
  • Page 34 7. Wrap the label onto the internal rewind spindle and stick the label onto the paper core. Wind the spindle until the label stretched properly. 8. Adjust the supply holder guide to fit the supply width. Turn the screw to fix the supply holder guide.

  • Page 35: Moveable Print Head Pressure Adjustment Knob

    4. Moveable Print Head Pressure Adjustment Knob The moveable print head pressure adjustment knob has 5 levels of adjustment. Because the printer’s paper alignment is to the left side of mechanism, different media widths require different pressure to print correctly. Therefore it may require to adjust the pressure knob to get your best print quality.
  • Page 36 The print head pressure adjustment knob has 5 levels of settings. Clockwise direction adjustment is to increase the print head pressure. Counter Clockwise adjustment can decrease the print head pressure. Adjustable Printer Print head pressure adjustment Parts Fixing knobs screws 1.

  • Page 37: Ribbon Tension Adjustment Knob

    5. Ribbon Tension Adjustment Knob The ribbon tension adjustment knob has 3 levels of adjustment. Because the printer’s ribbon alignment is to the left side of mechanism, different ribbon width require different tension to print correctly. Therefore it may require to adjust the ribbon tension knob to get your best print quality. The biggest tension is #1. Adjust the tension by turning the knobs to suitable # (1, 2 or3) on both ribbon supply &...

  • Page 38: Suggestion Of Ribbon Tension Adjustment

    5.1 Suggestion of Ribbon Tension Adjustment For 4” width ribbon If the ribbon width is 4”, adjust both ribbon tension adjustment knobs to the #1 on ribbon supply & rewind spindles. (Factory default tension is #1) Ribbon Rewind Spindle Ribbon Supply Spindle Tension # 1 Tension # 1 For 3”...
  • Page 39 For 2” width ribbon If the ribbon width is 2”, adjust both ribbon tension adjustment knobs to the #3 on ribbon supply & rewind spindles. Ribbon Rewind Spindle Ribbon Supply Spindle Tension # 3 Tension # 3 - 32 -...

  • Page 40: Diagnostic Tool

    6. Diagnostic Tool TSC’s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer.

  • Page 41: Printer Function

    6.2 Printer Function 1. Connect the printer and computer with a cable. 2. Select the PC interface connected with bar code printer. USB cable Other cable The default interface setting is USB interface. If USB interface is connected with printer, no other settings need to be changed in the interface field.

  • Page 42: Setting Ethernet By Diagnostic Tool

    6.3 Setting Ethernet by Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will instruct users how to configure the Ethernet by these three interfaces.

  • Page 43: Using Rs-232 Interface To Setup Ethernet Interface

    6.3.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer and the printer with a RS-232 cable. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 44: Using Ethernet Interface To Setup Ethernet Interface

    6.3.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
  • Page 45 6. Select the printer in the left side of listed printers, the correspondent IP address will be shown in the right side “IP address/Printer Name” field. 7. Click “Change IP Address” to configure the IP address obtained by DHCP or static. The default IP address is obtained by DHCP.

  • Page 46: Lcd Menu Function

    7. LCD Menu Function 7.1 Enter the Menu * By touch display: “Menu” icon on LCD Tap the main page to enter the menu. * By Keys: Use navigational keys to select the “Menu” icon (be marked in green) and press the left soft key button (means ) to enter the menu.

  • Page 47: Menu Overview

    7.2 Menu Overview There are 6 categories for the menu. You can easy to set the settings of printer without connecting the computer. Please refer to following sections for more details. This “Setting” category can set up the printer settings for TSPL & ZPL2. This "Sensor"option is used to calibrate the selected media sensor.

  • Page 48: Setting

    7.3 Setting Tap the “Command Set” item on LCD to switch the TSPL and ZPL2. Or select the “Command Set” item by navigational key and press right soft key to switch the TSPL and ZPL2. 7.3.1 TSPL This “TSPL” category can set up the printer settings for TSPL. Speed None Density...
  • Page 49 The direction setting value is either 1 or 0. Use this item to setup the printout direction. DIRECTION 0 DIRECTION 1 Direction This item is used to set the print mode. There are 6 modes as below, Printer Mode Description Next label top of form is aligned to the print head None burn line location.

  • Page 50: Zpl2

    7.3.2 ZPL2 This “ZPL2” category can set up the printer settings for ZPL2. Darkness Print Speed Tear Off Tear Off Peeler Off Print Mode Cutter Print Width Rewind List Fonts List Images List Formats List Setup Control Prefix Format Prefix Feed Delimiter Char Menu...
  • Page 51 This item is used to fine tune media stop location. Available Tear Off 0 dot setting value range is from -120~120 dots. This item is used to set the print mode. There are 3 modes as below, Printer Mode Description Print mode Tear Off Next label top of form is aligned to the print...
  • Page 52 you would like to scale. Note: If printing from enclosed software/driver, the software/driver will send out the commands, which will overwrite the settings set from the panel. - 45 -...

  • Page 53: Sensor

    Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Black Mark Auto Calibration Continuous Preprint Black Mark Manual Setup Continuous Menu Sensor Media Capacity Auto Threshold Detect Fixed Maximum Length Advanced...

  • Page 54: Interface

    Interface This option is used to set the printer interface settings. Serial Ethernet Menu Interface Wi-Fi Bluetooth 7.5.1 Serial Comm. This option is used to set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps...

  • Page 55: Ethernet

    7.5.2 Ethernet Use this menu to configure internal Ethernet configuration check the printer’s Ethernet module status, and reset the Ethernet module. Status Menu Interface Ethernet Config Item Description Default Use this menu to check the Ethernet IP address and Status MAC setting status.

  • Page 56: Wi-Fi

    7.5.3 Wi-Fi This option is used to set the printer Wi-Fi settings. Status Config Menu Interface Wi-Fi SSID Security Password Item Description Default Use this menu to check the Wi-Fi IP address, MAC Status setting status…. DHCP: This item is used to ON or OFF the DHCP (Dynamic Host Configuration Protocol) network protocol.

  • Page 57: Advanced

    7.6 Advanced Language Printer Information Initialization Display Brightness Date Format Touchscreen Calibration Date Date & Time Time Format Time Menu Advanced Menu Lock Menu Password Security MyMenu Lock Cutter Type MyMenu Password Media Low Warning Ribbon Low Warning Warning Printer Head Care Reset Counter Interval Contact Us...
  • Page 58 This item is used to check print head status and to set the settings for print head care. Item Description This item is used to enable/disable the print head clean warning. If enable this feature, once print head has been Warning reached the setting mileage then the warning icon will be shown on printer UI...

  • Page 59: File Manager

    7.7 File Manager This feature is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD - 52 -...

  • Page 60: Diagnostic

    Self-test printout Model name F/W version Firmware checksum Printer S/N TSC configuration file System date System time Printed mileage (meter) Cutting counter Print speed (inch/sec) Print darkness Label size (inch) Print Config.
  • Page 61 Numbers of download files Total & available memory space Print head check pattern Note: Checking dot damage requires 4” wide paper width. Captures the data from the communications port and prints out the data received by printer. In the dump mode, all characters will be printed in 2 columns.

  • Page 62: Favorites

    7.9 Favorites This feature can create customized menu list. You can organize the commonly used setting options in “Favorites”.  Get organized “Favorites” list Touch and hold a favorite option item, unit “Join Favorites” setting screen pops up. Tap “Yes” to add this setting option item to “Favorites”...

  • Page 63: Troubleshooting

    8 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 64 * SD card is damaged. * Use the supported capacity SD card. * SD card doesn’t insert * Insert the SD card again. SD card is unable to use correctly. * The supported SD card spec and the * Use the non-approved SD approved SD card manufacturers, card manufacturer.
  • Page 65 * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Press [MENU]  [SELECT] x3[DOWN]x6  [SELECT] to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver. * Media sensor sensitivity is not set properly.

  • Page 66: Maintenance

    9 Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% Ethanol or Isopropyl Alcohol 2.

  • Page 67: Revise History

    Revise History Date Content Editor 2016/06/22 Modify agency compliance section Camille 2016/08/19 Add a note for Energy star (power saver mode) Camille 2016/08/24 Modify button color from black to gray Camille Modify LCD feature name from “MyMenu” to “Favorites” 2016/11/10 Camille 2016/12/20 Modify chapter 1.2.2 (add internal Bluetooth)
  • Page 69 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: apac_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Mx340p seriesMx640p series

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