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TSC MX240P Series Service Manual

Thermal transfer / direct thermal bar code printer
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MX240P/ MX340P/ MX640P Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
SERVICE
MANUAL

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Summary of Contents for TSC MX240P Series

  • Page 1 MX240P/ MX340P/ MX640P Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL...

  • Page 2: Table Of Contents

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua TABLE OF CONTENT 1. FUNDAMENTAL OF THE SYSTEM ................1 1.1. Overview........................1 2. ELECTRONICS ....................... 5 2.1 Summary of Board Connectors ................. 5 2.2 Interface Pin Configuration ..................7 3. MECHANISM ........................8 3.1 Remove the Lower Front Panel .................

  • Page 3: Bar Code Printer Service Manua L

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 1. FUNDAMENTAL OF THE SYSTEM 1.1. Overview Front View LED indicators LCD display Front panel buttons USB host x 2 Media view window Paper exit chute Printer cover...
  • Page 4 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua Interior View Print Prin Ribbon rewind spindle Print head release lever Media sensor position adjustment knob Label guide bar release lever Ribbon supply spindle Ribbon tension adjustment knobs Media capacity sensor Label supply spindle Rear label guide External label entrance chute Print head pressure adjustment knobs...
  • Page 5 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua Rear View External label entrance chute Power cord socket Power switch Slot-in WiFi module (Option) RS-232C interface GPIO interface (Option) Ethernet interface Note: USB interface The interface picture here is for reference only. Please refer to the * Micro SD card socket product specification for the interfaces availability.
  • Page 6 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua V3.0 Class 10 UHS-I 16G Transcend V3.0 Class 10 UHS-I 32G Transcend V3.0 Class 10 Kingston V2.0 Class 4 Scandisk V3.0 Class 10 UHS-I 16G Scandisk - The DOS FAT file system is supported for the SD card. - Folders/files stored in the SD card should be in the 8.3 filename format.

  • Page 7: Electronics

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 2. ELECTRONICS 2.1 Summary of Board Connectors...
  • Page 8 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua Main board Connector Description USB Host connector Power supply output (5V/36V DC) connector Wi-Fi Module connector Parallel Port board connector GPIO interface board connector Head open sensor connector Gap sensor connector Ribbon encoder sensor connector Power supply output (24V DC) connector BM Sensor connector Paper roller open sensor connector...

  • Page 9: Interface Pin Configuration

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 2.2 Interface Pin Configuration RS-232C CONFIGURATION +5 V CONFIGURATION Ethernet CONFIGURATION...

  • Page 10: Mechanism

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3. MECHANISM 3.1 Remove the Lower Front Panel Remove 2 screws to remove lower front panel.

  • Page 11: Remove The Electronics Cover

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.2 Remove the Electronics Cover 1. Open printer media cover to remove 1 screw inside the printer. 2. Remove 6 screws on electronics cover. Electronics cover 3. Remove the electronics cover 4. Reassemble the parts in the reverse procedures.

  • Page 12: Remove The Media Cover

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.3 Remove the Media Cover 1. Refer to section 3.2 to remove the electronics cover. 2. Remove 3 screws from each hinge. Be careful the media cover may fall out from the printer.

  • Page 13: Replacing The Platen Roller Assembly

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.4 Replacing the Platen Roller Assembly 1. Open printer media cover. 2. Disengage print head release lever. 3. Remove 3 screws from the platen holder. Screws 4. Take out the platen holder, tear bar and platen roller assembly and replace a new platen roller assembly.

  • Page 14: Replacing The Print Head Ass'y

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.5 Replacing the Print head ASS’Y 1. Loosen the print head secure screw counterclockwise until it can be taken out from the mechanism. 2. Disengage the print head release lever. 3. Carefully disconnect connectors from the print head assembly. Please do not pull the cable to right and left side alternatively in order to disconnect it from the print head connector.
  • Page 15 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 4. Remove/Replace the print head assembly. 5. Connect the print head cable and carefully slide print head assembly into the print mechanism. Make sure the two locating protrusion pins on the print mechanism mounting plate snap into the locating holes on the print head.
  • Page 16 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua Locating Locating holes holes 6. Check the print head has been totally closed to the print mechanism before secure the print head by the previously removed thumbscrew. 7. Reassemble the parts in the reverse procedures. Note: Please use the come with new print head secure screw to replace the print head assembly.

  • Page 17: Replacing The Lcd Panel Module

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.6 Replacing the LCD Panel Module 1. Follow the previous step (refer to section 3.2) to remove the electronics cover. 2. Remove the marked fix LCD panel module two screws and disconnect one connector on USB host board.

  • Page 18: Replacing The Lcd Control Board & Lcd Touch Panel

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.7 Replacing the LCD Control Board & LCD Touch Panel 1. Follow the previous step (refer to section 3.6) to remove the LCD panel module. 2. Remove the FPC harness from the LCD control board. 3.
  • Page 19 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 4. Remove the four fix screws from the LCD holder, then you can take off the holder & touch panel. Touch panel LCD holder 5. Reassemble the parts in the reverse procedures.

  • Page 20: Replacing The Front Panel Buttons Control Board

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.8 Replacing the Front Panel Buttons Control Board Remove the marked four fix screws from the buttons control board, then you can take off the button control board and buttons rubber pad. Reassemble the parts in the reverse procedures.

  • Page 21: Replacing The Label Supply Spindle

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.9 Replacing the Label Supply Spindle 1. Remove the marked fix screw from the label supply spindle. 2. Draw out the label supply spindle for replacement. 3. Reassemble the parts in the reverse procedures.

  • Page 22: Replacing The Power Supply Unit

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.10 Replacing the Power Supply Unit 1. Refer to section 3.2 to remove the electronics cover. 2. Remove 4 screws and 2 connectors. 3. Remove/Replace the power supply unit. 4. Reassemble the parts in the reverse procedures.

  • Page 23: Replacing The Label Supply Spindle Dc Motor

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.11 Replacing the Label Supply Spindle DC Motor 1. Please refer to the power supply change procedures (section 3.10) to remove the marked four fix screws & cable. Then you can see the DC motor. 2.

  • Page 24: Replacing Multi-Interface Board

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.12 Replacing Multi-interface Board 1. Refer to section 3.1 to remove the electronics cover. 2. Remove 4 screws to loosen the parallel port and GPIO port. 3. Remove 2 screws and 2 connectors from the connector. 4.

  • Page 25: Replacing The Main Board

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.13 Replacing the Main Board 1. Refer to section 3.1 to remove the electronics cover. (Refer to section 3.12 to remove the multi-interface board.) 2. Remove 2 screws to loosen the serial port. 3.

  • Page 26: Replacing The Stepping Motor Assembly

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.14 Replacing the Stepping Motor Assembly 1. Refer to section 3.1 to remove the electronics cover. 2. Remove 4 screws and 1 connector on the stepping motor assembly. 3. Remove/Replace the stepping motor assembly (including belt, gears, stepping motor) 4.

  • Page 27: Replacing The Gap/Black Mark Sensor Module

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.15 Replacing the Gap/Black Mark Sensor Module 1. Refer to section 3.1 to remove the electronics cover. 2. Disconnect the gap/black mark sensor connectors from the main board. Gap/black mark sensor connector 3.

  • Page 28: Cutter Module Installation (Option)

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.16 Cutter Module Installation (Option) 1. Loose 2 screws to take out the lower front panel in the right direction as red arrow indicated below. Screw Screw 2. Plug the cutter mini DIN cable connector into the cutter/peel-off connector. The triangle mark on the connector must be at the front side.
  • Page 29 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 4. Fasten the 2 screws.

  • Page 30: Peel-Off Kit Installation (Option)

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.17 Peel-off Kit Installation (Option) Peel-off Kit parts list: 1. Peel-off sensor module 2. Peel-off roller module 3. Rewind spindle module 4. Four screws A. Peel-off Sensor Module Installation 1. Loose 2 screws to take out the lower front panel. Screw Screw...
  • Page 31 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 2. Take out the lower front panel in the right direction as red arrow indicated. 3. Plug the peel sensor mini DIN cable connector into the cutter/peel-off connector. The triangle mark on the connector must be at the front side. 4.
  • Page 32 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 5. Fasten the 2 screws back into the fixing holes. Finished peel-off sensor module installation. B. Peel-off Roller Module Installation 1. Turn the thumb screw on the peel-off roller module in the counterclockwise direction until taking out the screw.
  • Page 33 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3. Put the shaft of the peel-off roller module into the locating hole. 4. After putting shat into locating hole, at certain angle, the module would not be able to put inside. Please turn the module in the clockwise direct to put the module inside. 5.
  • Page 34 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 6. Pushing the peel-off roller module upward. 7. After hearing the click sound, the module is fixed to its position without dangling. Finished the installation of peel-off roller module. C. Rewind Spindle Installation. 1.
  • Page 35 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 2. Put the whole rewind spindle module inside the hole after taking out the cover. Make sure the direction of the module is same with left side picture.(small PCB is on the bottom and the motor is on the top of module) 3.

  • Page 36: Internal Rewinding Kit Installation (Option)

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.18 Internal Rewinding Kit Installation (Option) Internal rewinding kit parts list: 1. Loose 2 screws to take out the lower front panel. Screw Screw...
  • Page 37 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 2. Take out the lower front panel in the right direction as red arrow indicated. 3. Put 3 locating protrusions into locating holes. 4. Fasten the 2 screws back into the fixing holes.
  • Page 38 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 5. Remove 4 screws below the label supply spindle to take out the rewind spindle cover. 6. Fasten the 3 screws to fix the cover as below. 7. Put the whole rewind spindle module inside the hole. Make sure the direction of the module is same as picture.
  • Page 39 MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 8. Using 4 screws which come with module to fix the whole rewind spindle module. 9. Refer to section 3.2 to remove the electronics cover. Connect the 8-pins connector into main board socket. 10.

  • Page 40: Replacing Slot-In Wireless Transfer Board

    MX240P/ MX340P/ MX640P Bar Code Printer Service Manua 3.19 Replacing Slot-in Wireless Transfer Board 1. Refer to section 3.2 to remove the electronics cover. 2. Refer to section 3.4 to remove the multi-interface board. 3. Take off the housing cover by removing 2 screws on rear of printer. 4.

  • Page 41: Troubleshooting

    MX240/ MX340/ MX640 Bar Code Printer Service Manua 4. TROUBLESHOOTING 4.1 Common Problems The following guide lists the most common problems that might be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.
  • Page 42 MX240/ MX340/ MX640 Bar Code Printer Service Manua * If the cutter module is installed, please press UP or DOWN key to rotate the cutter blade up (forward) or down (backward) to make Fwd. * Cutter jammed. the blade back to the right position. * There is no cutter installed on the DOWN: Rev.
  • Page 43 MX240/ MX340/ MX640 Bar Code Printer Service Manua * Reload the supply. * Clean the print head. * Clean the platen roller. * Adjust the print density and print speed. * Run printer self-test and check the print head test pattern if there is dot missing in * Ribbon and media is loaded incorrectly the pattern.
  • Page 44 MX240/ MX340/ MX640 Bar Code Printer Service Manua RTC time is incorrect * Check if there is a battery on the main when reboot the * The battery has run down. board. printer. Multi interface board * Check if the board is plugged in the right * The installation is incorrect.

  • Page 45: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    MX240/ MX340/ MX640 Bar Code Printer Service Manua 4.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application. Ribbon wrinkle is related to the media width, thickness, print head pressure balance, ribbon film characteristics, print darkness setting…etc.
  • Page 46 MX240/ MX340/ MX640 Bar Code Printer Service Manua The print head pressure adjustment knob has 5 levels of settings. “1” is the lowest pressure and “5” is the maximum pressure. Clockwise direction adjustment is to increase the print head pressure. Please only turn the pressure knobs in clockwise direction.

  • Page 47: Adjusting Heater Line

    MX240/ MX340/ MX640 Bar Code Printer Service Manua 4.3 Adjusting Heater Line 1. Release 2 lock screws before you start to adjusting heater line screws. Heater line lock screws Heater line lock screws Heater line adjust screw Heater line adjust screw 2.
  • Page 48 MX240/ MX340/ MX640 Bar Code Printer Service Manua 3. In our standard testing procedure, we use Fasson semi-gloss paper and print a black bar as below picture. 4. Please do not use too high density for adjusting heater line. Because it would not be easy seeing the uneven printing if using too high density to print the black bar.
  • Page 49 MX240/ MX340/ MX640 Bar Code Printer Service Manua GETSETTING$("SYSTEM","INFORMATION","SERIAL") PRINT 1 5. The lighter black bar may like left picture. 6. But sometime you can see one side has lighter density as below picture. 7. For this situation, please adjust right side heater line adjustment knob by clockwise direction until you see good density full average black.
  • Page 50 MX240/ MX340/ MX640 Bar Code Printer Service Manua Sometimes when right side is ok, left size may become a little white. In this time you may need to adjust left side knob. 8. Until both side is full-average black , like the first one picture. Or like left side picture.
  • Page 51 MX240/ MX340/ MX640 Bar Code Printer Service Manua 10. If this happens, please turn the heater line button in opposite direction. In the previous case, you may turn clockwise direction. Until you see the even picture I show you. 11. Then after adjusting it, lock the 2 locking screws to fix the heater line position. ...

  • Page 52: Maintenance

    MX240/ MX340/ MX640 Bar Code Printer Service Manua 5. MAINTENANCE This session presents the clean tools and methods to maintain your printer. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth ...
  • Page 53 MX240/ MX340/ MX640 Bar Code Printer Service Manua ethanol to wipe it. Compressed air blower or Monthly Sensor vacuum Wipe it with water-dampened As needed Exterior cloth Interior Brush or vacuum As needed Note:  Do not touch printer head by bare hand. If you touch it careless, please use ethanol to clean it.

  • Page 54: Update History

    MX240/ MX340/ MX640 Bar Code Printer Service Manua UPDATE HISTORY Date Content Editor 2016/8/25 Modify button color from black to gray Camille...
  • Page 55 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: apac_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Mx340p seriesMx640p series

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