Canon L380S User Manual page 167

Q
Is any toner left in the cartridge?
A
Replace the cartridge with a new one. For more information, see "Installing/Replacing the Toner
Cartridge," on p. 2-18.
A
Select <KEEP PRINTING> in <TONER SUPPLY LOW> in <FAX SETTINGS> of the Menu. With this
setting, the machine will not store documents in the memory even if the toner has run out.
(See "2.TONER SUPPLY LOW," on p. 16-11.)
Q
Is the correct paper loaded in the cassette?
A
Make sure paper is loaded in the cassette. For more information, see Chapter 4, "Paper Handling."
A
Load the correct paper size or change <PAPER SIZE> in <PAPER SETTINGS> of the Menu. For
more information see Chapter 4, "Paper Handling," or Chapter 11, "Making Copies."
Faxed images are blotched or uneven.
Q
Are the telephone lines in proper condition? Or do you have a good connection?
A
ECM (Error Correction Mode) for sending/receiving should eliminate such problems. However, if the
telephone lines are in poor condition, you may have to try again. Then call the sender to resend the
document.
Q
Is the sending fax machine functioning properly?
A
The sending fax machine usually determines the fax's quality. Call the sender and have them make
sure the scanning glass of their fax machine is clean.
Cannot receive a fax using ECM (Error Correction Mode).
Q
Does the sending fax machine support ECM?
A
If the sending fax machine does not support ECM, the document is received in the normal mode
without error checking.
Errors occur frequently while receiving.
Q
Is the sending fax machine functioning properly?
A
Call the sender and have them check that their fax machine is functioning properly.
Faxing Problems 14-19
14