Canon L380S User Manual page 152

6
If the leading edge of the paper is visible but has not entered the imaging area (marked with yellow label),
pull the paper forwards and roll it inwards.
If the leading edge of the paper has already entered the imaging area, gently pull out the paper at the face up
paper output rollers until the edge of the paper appears.
IMPORTANT
•
Do not pull the jammed paper forward from the cassette. It may cause a malfunction.
•
Do not pull the jammed paper upward; the toner on the paper will stain the printer and cause a permanent
reduction in print quality.
14
14-4 Clearing Jams