TSC PRINTRONIX DA210 Series User Manual
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TSC PRINTRONIX DA210 Series User Manual

Desktop barcode printers
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DA210 Series
Direct Thermal
Desktop Barcode Printers
Series Lists:
User Manual
DA210 / DA310
DA220 / DA320

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Summary of Contents for TSC PRINTRONIX DA210 Series

  • Page 1 DA210 Series  Direct Thermal Desktop Barcode Printers Series Lists: User Manual DA210 / DA310 DA220 / DA320...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...

  • Page 3: Table Of Contents

    Table of Contents 1. Introduction ........................................4 1.1 Product Specification ....................................5 1.2 Printer Optional Features .....................................6 1.3 General Specification ....................................7 1.4 Print Specification ......................................7 1.5 Media Specification ......................................8 2. Operation Overview ......................................9 2.1 Unpacking and Inspection ....................................9 2.2 Printer Overview ......................................10 2.2.1 Front View ......................................
  • Page 4 4.1 LED Indicator ......................................19 4.2 Regular Button Function .................................... 19 4.3 Power-on Utilities ....................................... 20 5. TSC Console ........................................21 5.1 Start TSC Console ..................................... 21 5.2 Setup Ethernet Interface .................................... 23 5.3 TPH Care ........................................25 5.4 Printer Function ......................................26 5.5 Setting Post-Print Action ....................................

  • Page 5: Introduction

    This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC website at: https://www.tscprinters.com.

  • Page 6: Product Specification

    1.1 Product Specification Product standard feature Direct thermal printing Gap transmissive sensor (Fixed, center of offset to right 4 mm from center) Black mark reflective sensor (Fixed, center of offset to right 4 mm from center) Head open sensor 1 operation button 1 LED with 3 colors USB 2.0 (High speed mode) port for DA210/310 series USB 2.0+USB host+RS-232+Ethernet ports for DA220/320 series...

  • Page 7: Printer Optional Features

    1.2 Printer Optional Features DA210/310 Series Product option feature for DA210/310 series User option Dealer option Factory option 1.5” adapter External roll mount, media OD. 214 mm (8.4”) with 76.2 mm (3”) core Internal Bluetooth 4.0 module DA220/320 Series Product option feature for DA220/320 series User option Dealer option Factory option...

  • Page 8: General Specification

    1.3 General Specification General Specifications Physical dimensions 172 mm (W) x 165 mm (H) x 195 mm (D) Weight Plastic with double-walled clamshell design Mechanism 1.5 kg External universal switching power supply Power Input: AC 100-240V, 50-60Hz Output: 60W Operation: 5 ~ 40˚C, 25~85% non-condensing Note : Peeler mode : 40˚C/ 45% Environmental condition Storage: -40 ~ 60 ˚C, 10~90% non-condensing...

  • Page 9: Media Specification

    1.5 Media Specification Media Specifications Media roll capacity 127 mm (5") OD 1" (1.5") ID core Media core diameter Note : 1.5’’ adapter (option) Media type Continuous, die-cut, black mark, External fan-fold, receipt Media wound type Outside wound Media width 19 mm ~ 114 mm (0.7”~ 4.5”) Media thickness 0.055 mm ~ 0.19 mm (2.16 ~ 7.48 mil)

  • Page 10: Operation Overview

    2. Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 11: Printer Overview

    2.2 Printer Overview 2.2.1 Front View Top cover open lever LED indicators Feed/Pause button...

  • Page 12: Interior View

    2.2.2 Interior View Print head Gap sensor (transmitter) Media viewer Media holder Platen roller Media holder lock switch Black mark sensor/ Gap sensor (receiver)

  • Page 13: Rear View

    2.2.3 Rear View External label entrance chute Power switch Power jack socket USB interface USB host (For DA220 series) RS-232 interface (For DA220 series) Ethernet interface (For DA220 series) Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

  • Page 14: Setup

    3. Setup 3.1 Setting up the Printer Place the printer on flat surface. Make sure the printer is power off. Connect the printer to the computer with the provided USB cable. Plug in the power cord.  Note: Please switch OFF the printer before plugging in the power cord to printer power jack.

  • Page 15: Loading The Media

    3.2 Loading the Media Open the printer top Separate the media holders to cover by pulling the the label roll width. tabs. Place the paper, printing side face up, through the media Place the roll between sensor and place the label the holders.

  • Page 16: Loading The External Media

    3.2.1 Loading the External Media Open the printer top Separate the media holders to cover by pulling the the label roll width. tabs. Place the paper, printing side face up, through the media sensor and place the label leading edge onto the platen Press down the media roller.

  • Page 17: Loading Media In Peel-Off Mode (Option For Da220 Series)

    3.2.2 Loading Media in Peel-off Mode (Option for DA220 series) Please refer to section 3.2 to install the media. Place the label leading edge onto the platen roller. Close the top cover gently. Use software to make calibration and set the post-print action to “PEEL”.(Refer to Chp.5) Move the media guides to fit the label width by pushing the media guide adjustment button.

  • Page 18: Loading The Media In Cutter Mode (Option)

    3.2.3 Loading the Media in Cutter Mode (Option) Please refer to section 3.2 to install the media. Lead the paper through the cutter paper opening. Close the top cover gently. Use software to make calibration and set the post-print action to “CUTTER”.(Refer to Chp.5)

  • Page 19: Install The Adapter For 1.5" Paper Core (Option)

    3.3 Install the Adapter for 1.5” Paper Core (Option) Please refer to section 3.2 to fix the media holders for installing the 1.5” adapters. Press 1.5” adapters into both media holders for using 1.5: core media roll.

  • Page 20: Led And Button Functions

    4. LED and Button Functions 4.1 LED Indicator Color Meaning Solid: Power is on and ready to be used. (Green) Flash :System is downloading data or printer is paused. System is clearing data. (Amber) Solid - Printer head open, cutter error. (Red) Flash - Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.

  • Page 21: Power-On Utilities

    4.3 Power-on Utilities Power-on Utilities provides the basic functions and can be activated by below procedures: Turn off the power > Hold the Feed button > Open the power > Release the Feed button depending on the the color of the LED. Sequences of the settings: LED Colors Green...

  • Page 22: Tsc Console

    5. TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 23 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings.  For more information, please refer to TSC Console User Manual.

  • Page 24: Setup Ethernet Interface

    5.2 Setup Ethernet Interface  Use USB or COM to establish the interface on TSC Console.  Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
  • Page 25  Choose Network > Key in the IP Address > Click Discover to establish the Ehternet interface.  The notification will pop up > Click OK to close the window > The Ethernert interface will be shown on TSC Console.

  • Page 26: Tph Care

    5.3 TPH Care TPH Care provides users to check the condition of the print head and be able to set the dot failure threshold for indicating errors when the threshold is triggered. This option is used to set the This option is used to enable treshhold for unhealthy TPH dot (ON)/ disable (OFF) the TPH number.

  • Page 27: Printer Function

    5.4 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...

  • Page 28: Setting Post-Print Action

    When the printer is equipped with other opton kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Chp 5.1 to Connect the printer with TSC Console > Double click the printer >...

  • Page 29: Troubleshooting

    6. TroubleShooting This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer. Also, it provides solutions. LED Status LED Status / Color Printer Status Possible Cause Recovery Procedure * Turn on the power switch.
  • Page 30 Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well connected to the Re-connect cable to interface. interface connector. The serial port cable pin configuration is not pin to pin Please replace the cable with pin to pin connected. connected.
  • Page 31 Adjust the print density and print speed. Check if print density is set properly. Check print head test pattern if head element is Run printer self-test and check the print head test pattern if there is dot missing in the pattern. damaged.

  • Page 32: Maintenance

    7. Maintenance This session presents the clean tools and methods to maintain the printer.  For Cleaning Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the print head and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 33 Cleaning Tools  Cotton swab  Lint-free cloth  Brush with soft non-metallic bristles  Vacuum cleaner  75% Ethanol (for disinfecting)  99% Isopropyl alcohol (for printhead and platen roller cleaning)  Genuine printhead cleaning pen  Mild detergent (without chlorine) Cleaning Process: Printer Part Method...

  • Page 34: Angency Compliance And Approvals

    8. Angency Compliance and Approvals EN 55032, Class A EN 55024 EN 60950-1; EN 61000-3-2; EN 61000-3-3 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15...
  • Page 35 在这种情况下，可能需要用户对干扰采取切实可行的措施。 IS 13252(Part 1)/ IEC 60950-1 UL 60950-1(2nd Edition) CSA C22.2 No. 60950-1-07(2nd Edition) Energy Star for Imaging Equipment Version 2.0 TP TC 004/2011 TP TC 020/2011 LP0002 Note: There may have certification differences in the series models, please refer to product label for accuracy. Important safety instructions: 1.
  • Page 36 Hazardous moving parts, keep fingers and other body parts away. CAUTION: For equipment with RTC (CR2032) battery or rechargeable battery pack Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below. 1.
  • Page 37 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http://www.tscprinters.com/cms/theme/index-39.html...
  • Page 38 RF exposure warning (For Bluetooth) The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment. The equipment must not be co-located or operating in conjunction with any other antenna or transmitter. Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
  • Page 39 NCC 警語: 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。(即 低功率電波輻射性電機管理辦法第十二條) 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干 擾。(即低功率電波輻射性電機管理辦法第十四條) BSMI Class A 警語: 這是甲類的資訊產品，在居住的環境使用中時，可能會造成射頻 干擾，在這種情況下，使用者會被要求採取某些適當的對策。 MFi for Bluetooth Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards.
  • Page 40 For US Model Made for iPhone® XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone 5s, iPad Pro® 12.9-inch (2nd generation), iPad Pro 10.5-inch, iPad® (6th generation), iPad (5th generation), iPad Pro 9.7-inch, iPad Pro 12.9-inch (1st generation), iPad Air®...

  • Page 41: Revise History

    9. Revise History Date Content Editor...

This manual is also suitable for:

Printronix da310 seriesPrintronix da220 seriesPrintronix da320 series

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