TSC DA210 Series Service Manual
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TSC DA210 Series Service Manual

Thermal transfer/direct thermal bar code printer
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DA210/ DA310 Series
DA220/ DA320 Series
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER
SERVICE
MANUAL

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Summary of Contents for TSC DA210 Series

  • Page 1 DA210/ DA310 Series DA220/ DA320 Series THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER SERVICE MANUAL...

  • Page 2: Table Of Contents

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manua TABLE OF CONTENT 1. OVERVIEW ........................ 3 1.1 Front View ....................... 3 1.2 Interior View ......................4 2. ELECTRONICS ......................5 2.1 Summary of Board Connectors ................5 2.2 Pin Configuration ....................10 3.

  • Page 4: Bar Code Printer Service Manual

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 1. OVERVIEW 1.1 Front View Top cover open lever LED indicators Feed/Pause button External label entrance chute Power switch Power jack socket USB interface USB host (DA220 series) RS-232 interface (DA220 series) Ethernet interface (DA220 series)

  • Page 5: Interior View

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 1.2 Interior View inte rfac Print head Gap sensor (transmitter) Media viewer Media holder Platen roller Media holder lock switch Black mark sensor/ Gap sensor (receiver)

  • Page 6: Electronics

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 2. ELECTRONICS 2.1 Summary of Board Connectors For DA210 series Connector Description Switch DCIN USB connector SDRAM BT connector Gap sensor emit connector Description Voltage Power 3.3V Emitter on : 2.1~2.3V...
  • Page 7 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual ESD_GND_PIN Description Voltage BM sensor connector Description Voltage Power 3.3V 2.1~2.2V: Emitter on BM sensor emitter 2.6~2.7V: Emitter off BM sensor receiver A/D : 0~3.3V Key& LED connector Description Voltage POWER 3.3V LED light on:1.1~1.4V LED Green...
  • Page 8 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual For DA220 series Connector Description Remark Power switch connector Power supply (24V DC) connector DCIN1 USB Device connector USB1 USB Host connector USB2 RS-232C connector Ethernet connector LAN1 RTC battery connector...
  • Page 9 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual LED & KEY connector CON19 Description Voltage POWER 3.3V LED light on:1.1~1.4V LED Green LED light off:1.6~1.9V LED light on:1.4~1.7V LED Red LED light off:1.8~2.1V 0V: Push key 3.3V: Stand-by Head open sensor connector CON1 Description Voltage...
  • Page 10 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual PEEL sensor connector CON10 Description Voltage Power 3.3V Reserved Emitter on : 2.1~2.3V Peel sensor emitter Emitter off: 2.6~2.8V Peel sensor receiver AD 0~3.3V ESD_GND_PIN Description Voltage Cutter connector CON6 Description Voltage Cutter power 0V: Cutter positive cut...

  • Page 11: Pin Configuration

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 2.2 Pin Configuration USB Device CONFIGURATION RS-232C (For DA220 series) CONFIGURATION +5 V Ethernet (For DA220 series) CONFIGURATION...
  • Page 12 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual USB Host (For DA220 series) CONFIGURATION...

  • Page 13: Mechanism

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3. MECHANISM Please turn off the power switch and unplug the power adapter before replacing parts. 3.1 Replacing the Top Cover Assembly 1. Open the printer top cover by pressing up the top cover open tabs located on each side of the printer and lifting the top cover to the maximum...
  • Page 14 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 4. Remove/Replace the top cover assembly (including key pad assembly). 5. Reassemble the parts in the reverse procedure.

  • Page 15: Replacing The Top Cover Open Lever Assembly

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.2 Replacing the Top Cover Open Lever Assembly Please refer to section 3.1 to remover the top cover. Remove four screws on as picture shown on the levers. Take out two springs. Remove/Replace the top cover open lever assembly.

  • Page 16: Replacing The Main Board Assembly

    1. Remove four screws on the printer lower cover. 2. Disconnect all connectors on the main board. 3. For DA210 series, remove one screw to replace the main board assembly. For DA220 series, remove four screws to replace the main board assembly. DA210/DA310 series DA220/DA320 series 4.

  • Page 17: Replacing The Stepping Motor Module

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.4 Replacing the Stepping Motor Module 1. Please refer to the section 3.3 to remove the lower cover. 2. Remove two screws as shown to replace the stepping motor. Please note that the screwed positions of 203 dpi and 300 dpi are different.

  • Page 18: Replacing The Black-Mark Sensor Module

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.5 Replacing the Black-mark Sensor Module 1. Please refer to the section 3.3 to remove the lower cover. 2. Remove one screw and one connector to replace the black-mark sensor board. 3.

  • Page 19: Replacing The Media Holder Assembly

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.6 Replacing the Media Holder Assembly 1. Please refer to the section 3.3 to remove the lower cover. 2. Remove two screws to take off the black mylar. 3. Separate the media holders to the remove two screws on one side of media holder.
  • Page 20 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 5. Then, use the same steps to replace another side for replacing media holder assembly. Reassemble the parts in the reverse procedure. For another side...

  • Page 21: Replacing The Media Holder Base Assembly

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.7 Replacing the Media Holder Base Assembly 1. Please refer to the section 3.6 to remove the lower cover and black mylar. 2. Remove two screws to take off the upper circle cover as shown. 3.
  • Page 22 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 4. Remove four screws to replace the media holder base assembly. 5. Push the media holder base assembly to the end for installing the spiral sprint assembly back. 6. Install the lower cover that including spiral sprint.
  • Page 23 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 7. Please make sure the lower cover has been installed into the media holder base. 8. Use needle-nose pliers to install the spiral spring back. 9. Screw two screws to replace the upper cover of sprial spring assembly. Reassemble the parts in the reverse procedure.

  • Page 24: Replacing The Printhead Module

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.8 Replacing the Printhead Module 1. Press tabs of gap sensor cover to release from the printer. Please DON’T let cover to press the printhead module. 2. Drop down the cover as picture (O) shown. The cover CANNOT press the printhead module.
  • Page 25 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 4. Disconnect the printhead harness and the ground cable connector. 5. Peel off the printhead module (with fixing cover). Please DON’T just peel the connector. 6. Press one side of the printhead module then drop down it to remove/replace it. Let latch to release from top inner cover.
  • Page 26 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 7. Install back three sprints onto the new printhead module. 8. Pressing both sides of new printhead module let latches into the printer inner cover. Then lift up them, let latches into the socket. Latch Latch 9.
  • Page 27 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 11. Lift up both latches of gap sensor cover into the printer inner cover. (you can press the center of the printhead module for installing the cover easily) Please note that the gap sensor cover CANNOT press the printhead module.

  • Page 28: Replacing The Platen Roller Assembly

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.9 Replacing the Platen Roller assembly Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Remove the lower front panel. 3.

  • Page 29: Cutter Module Installation (Option For Da220 Series)

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.10 Cutter Module Installation (Option for DA220 series) Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Remove the lower front panel.
  • Page 30 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual Connect the cutter module harness connector (8-pin white socket) and ground cable on the printer main board as shown. Fasten four screws back on the printer lower cover. Cutter Ground connector Place the cutter module into the both sides of notches on lower inner printer.
  • Page 31 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual The cutter module is ready to use. Note: * All regular/ heavy duty/ care label cutters DO NOT cut on media with glue. For more details, please refer to the cutter specification in the user’s manual.

  • Page 32: Peel-Off Module Installation (Option For Da220 Series)

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.11 Peel-off Module Installation (Option for DA220 series) Open the printer top cover by pressing up the top cover open tabs located on each side of the printer. Remove the lower front panel. Remove four screws on the printer lower cover.
  • Page 33 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual Embed the tenons into the both sides mortise of lower inner cover and close the peel-off cover. Connect the peel-off module harness connector to the 5-pin socket on the printer main board as shown. Fasten 4 screws back on the printer lower cover.
  • Page 34 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual Open the peel-off cover. Disengage one of platen holder tab from lower inner cover as picture shown. Install the peel-off bar into the both slots. Then install back the platen holder tab. 10.

  • Page 35: Replacing The Wi-Fi Module (Option For Da220 Series)

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.12 Replacing the Wi-Fi Module (Option for DA220 series) Turn the printer upside down and remove four screws on the printer lower cover. Disconnect all connectors on the main board. Disconnect the antenna on Wi-Fi module carefully.

  • Page 36: Replacing The Bluetooth Module (Option)

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 3.13 Replacing the Bluetooth Module (Option) Turn the printer upside down and remove four screws on the printer lower cover. Disconnect all connectors on the main board. Disconnect the connector and remove the four screws on Bluetooth module to replace Reassemble the parts in the...

  • Page 37: Troubleshooting

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 4. TROUBLESHOOTING The following guide lists the most common problems that might be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 38: Print Quality

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 4.2 Print Quality Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface or change a connected to the interface connector. new cable. The serial port cable pin configuration Please replace the cable with pin to pin is not pin to pin connected.
  • Page 39 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual The printer status from DiagTool shows “Head The printer carriage is open. Please close the print carriage. Open”. Running out of label. Supply a new label roll. The printer status from DiagTool shows “Out of The label is installed incorrectly.
  • Page 40 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual * Turn off and on the printer to skip the * The printer is in Hex Dump mode. Irregular printing dump mode. * The RS-232 setting is incorrect. * Re-set the Rs-232 setting.

  • Page 41: Maintenance

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual 5. MAINTENANCE This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen) ...
  • Page 42 DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual Sensor Compressed air or vacuum Monthly Wipe it with water-dampened As needed Exterior cloth Interior Brush or vacuum As needed Note:  Do not touch printer head by hand. If you touch it careless, please use ethanol to clean it.

  • Page 43: Update History

    DA210/ DA310/ DA220/ DA320 Bar Code Printer Service Manual UPDATE HISTORY Date Content Editor...
  • Page 44 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Da310 seriesDa220 seriesDa320 series

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